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Pavilion Hotel

#3 of 21 Hotels in Avalon
Certificate of Excellence
Hotel website
513 Crescent Ave., PO Box 737, Avalon, Catalina Island, CA 90704
Special Offer
Catalina Escape Package
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781 Reviews from our TripAdvisor Community

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Traveler rating
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    165
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188
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (216)
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  • Italian first
  • Japanese first
  • Spanish first
  • Any
English first
  • All months
    (781)
  • Mar-May only
    (188)
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    (215)
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    (171)
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Santa Clarita, California
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

I was very impressed with how the hotel staff turned a mishap into a positive situation. Unfortunately, the hotel had not received our reservation through Expedia, even though I had written confirmation that everything was set. I had paid for a Premier Double and the hotel didn't have any available the first night. We stayed in a King with a... More 

Was this review helpful? Yes
CatalinaSCICo, General Manager at Pavilion Hotel, responded to this review

Nina, Thanks for choosing the Pavilion Hotel! I do again apologize for the reservation mix up. I'm glad that it worked out and that you enjoyed your stay! We look forward to welcoming you back in the future. Sincerely, Robert Perico General Manager More 

Level Contributor
17 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 5 days ago NEW

Hotel staff did not know much about the island, area, or activities. It was obvious the staff had not spent any time exploring the island and suggested only activities operated under the same ownership as the hotel, which also cost additional fees. The reception desk staff had no authority to do anything other than book tickets for the limited activities... More 

Was this review helpful? Yes
CatalinaSCICo, General Manager at Pavilion Hotel, responded to this review

Dear Jeff R, Thank you for your feedback. I'm sorry to hear that you felt like our staff was only there to sell you tour tickets. Our company does operate a number of land and sea tours, the zip line, Descanso Beach Club and several restaurants. They were trying to be accommodating by offering you suggestions on what to do... More 

5 of 5 stars Reviewed 6 days ago NEW

I want to give Elideth (spelling might be completely wrong. sorry) frontdesk receptionist a thousand thumbs up. She made a very stressful situation into a fun vacay. We were stranded on Avalon due to road closure to Two Harbors. We walked into the Pavillion for help after manager at Banning House offered no help at all. Elideth was our hero... More 

Was this review helpful? Yes 2
Phoenix, Arizona
Level Contributor
1 review
5 of 5 stars Reviewed 6 days ago NEW

The staff and grounds of this hotel were just perfect! The location of the Pavilion is so central it makes it very easy to just swing by and drop something off or pick something up from your room. The grounds are terrific. The patio and room set up for wine and cheese hour and breakfast is a perfect place for... More 

Was this review helpful? Yes 1
CatalinaSCICo, General Manager at Pavilion Hotel, responded to this review

Dear Azbearme, Thanks for staying with us at the Pavilion Hotel. We look forward to welcoming you back in the future. Sincerely, Roberto Perico General Manager More 

Camarillo, California
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

I don't know where to start! Our room was ready 4 hours early on a Friday in July! The entire hotel staff - from the front desk to all of the service people - were absolutely amazingly friendly and helpful. Our room was on the bottom floor near the back, but we had no problem with noise...it's a hotel! The... More 

Was this review helpful? Yes 1
CatalinaSCICo, General Manager at Pavilion Hotel, responded to this review

Dear Marsee4, Thanks for staying with us to celebrate your anniversary and your birthday! Two very special occasions. We look forward to welcoming you back to the Pavilion Hotel in future. Sincerely, Robert Perico More 

Carlsbad, California
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 1 week ago

I was very excited to stay at this hotel but was disappointed with our room. Definitely ask for an upstairs room so you don't have to listen to people walking back and forth constantly and running up and down the stairs. Our room was dark too and was located towards the back of the building so we also could hear... More 

Was this review helpful? Yes
CatalinaSCICo, General Manager at Pavilion Hotel, responded to this review

Dear Jane D., Thanks for staying with us at the Pavilion Hotel. I'm disappointed to hear that your accommodations did not meet with expectations. I hope that you will consider staying with us again in the future. Sincerely, Roberto Perico General Manager More 

Riverside, California
1 review
5 of 5 stars Reviewed 1 week ago

The staff provided fantastic service. They pick up your luggage at the dock and will deliver it upon your departure. Wine and cheese every night. We stayed for 3 nights and sampled different wines each night. The view is very nice. Everything is within a 5-10 minute casual walk, with most things within a 1-2 minute walk. Our room was... More 

Was this review helpful? Yes
CatalinaSCICo, General Manager at Pavilion Hotel, responded to this review

Dear NessTrip23, Thanks for staying with us at the Pavilion Hotel. We look forward to welcoming you back to the Pavilion Hotel and Catalina Island for your future stays. Sincerely, Roberto Perico General Manager More 

Denver
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Upon arrival on the Catalina Express ferry I was met buy hotel bell staff at the dock who took my baggage to the hotel for me at the dock! We stayed for 3 nights in one of the rooms that has a private lanai with french doors that sits right off the beautiful and relaxing courtyard. My Mom never relaxes... More 

Was this review helpful? Yes
CatalinaSCICo, General Manager at Pavilion Hotel, responded to this review

Dear winecountryseeker, Thanks for staying with us at the Pavilion Hotel and for sharing your feedback on TripAdvisor. We look forward to welcoming you back to the Pavilion Hotel in the future. Sincerely, Roberto Perico General Manager More 

California
Level Contributor
19 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
5 of 5 stars Reviewed 2 weeks ago

When you get off the ferry, it's only about a 150 yard walk to the hotel. Contrary to popular belief, the ferry does not use the small pier almost directly in front of the hotel. The location is awesome. Right in the heart of the Avalon beachfront. While it appears to be a remodeled Best Western (or some other similar... More 

Was this review helpful? Yes 5
CatalinaSCICo, General Manager at Pavilion Hotel, responded to this review

Dear TravelToTheAirport, Thanks for staying with us at the Pavilion Hotel. We appreciate your feedback regarding your stay and we look forward to welcoming you back in the future. Sincerely, Roberto Perico General Manager More 

Tustin, United States
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We loved our weekend adventure at the Pavilion Hotel. When we got off the boat, a staff employee was there to tag our luggage and take it to the hotel, plus #1. Our room was ready when we arrived, plus #2. The friendly staff was very helpful, plus #3. When we walked to our room it reminded us of a... More 

Was this review helpful? Yes 1
CatalinaSCICo, General Manager at Pavilion Hotel, responded to this review

Dear Barbara W, Thanks so much for staying with us at the Pavilion Hotel and sharing your feedback about your stay. We look forward to welcoming you back to the Pavilion Hotel in the future. Sincerely, Roberto Perico General Manager More 

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