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BEST WESTERN Golden Key

Certificate of Excellence
2.0 of 5
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13450 Lincoln Way, Auburn, CA 95603
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1 room 1 guest
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BEST WESTERN Golden Key
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332 Reviews from our TripAdvisor Community

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Traveler rating
    173
    115
    30
    7
    7
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130
85
28
41
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (42)
Date | Rating
  • English first
  • German first
  • Any
English first
  • All months
    (332)
  • Mar-May only
    (76)
  • Jun-Aug only
    (119)
  • Sep-Nov only
    (71)
  • Dec-Feb only
    (66)
All months
Level Contributor
51 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We visit the area often, and always stay here. We have a large dog who is welcomed. The staff is always very pleasant and helpful, I must say this particular BW has a STELLAR staff. Rooms have always been clean and comfortable, included breakfast is good. We enjoy the dog friendly area, picnic tables and hot tub, though the pool... More 

Review collected in partnership with Best Western

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Bishop
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Like this hotel very much. the staff is super professional and attentive. rooms are clean and comfortable and even though you are right by the freeway it is very quiet they have a nice spa but the seats are very rough and not swimsuit friendly so be sure to sit on a towel.

Review collected in partnership with Best Western

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Santa Rosa, United States
2 reviews
5 of 5 stars Reviewed 1 week ago

I like Best Western generally, but this one was exceptionally clean. The pillows were great and the bed was comfortable. I had two sets of charging stations in the room which is a first for me and I travel a lot. If you have time check out the used book store in the shopping center next door. The place is... More 

Review collected in partnership with Best Western

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Level Contributor
7 reviews
5 of 5 stars Reviewed 1 week ago

My husband & I recently stayed at this property and it was top in class for this category hotel. The basics are covered - it is clean and well maintained. Additionally, they had nice towels and the well equipped room - refrigerator, microwave & internet. They had better than the usual breakfast with fresh strawberries and whipped cream, nice selection... More 

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Oakland, California
Level Contributor
15 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Fantastic staff...Gary? (gray haired man) checked us in and was very accommodating. Able to park car with 14 ft trailer. Good bed, avg room, small pool, inviting hot top. Wonderful fresh fruit for breakfast.

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Cindy E, General Manager at BEST WESTERN Golden Key, responded to this review

Dear tracker_11: Thank you for your review. Our guest agent Terry, is the fantastic man who checked you in. I am so pleased that you had a great stay and enjoyed our continental breakfast with all the fresh fruit. We hope to see you again. More 

Los Angeles, California, United States
Level Contributor
14 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 2 weeks ago

1. Very slow checking in; rep behind desk helping someone and took forever; the second check in person tied up on the phone forever until I complained 2. Found stranger's sock on the floor below the desk (I guess the room wasn't vacuumed well before we arrived!) 3. Commented on card to stay "green" and no need to make up... More 

Was this review helpful? Yes 1
Cindy E, General Manager at BEST WESTERN Golden Key, responded to this review

Dear Deena S: I do apologize for all the problems you experienced during your stay. We will use the feedback you gave us to implement improvements to ensure we provide a better experience in the future.We are an Ultra Clean Best Western and we do take your comments seriously. We do hope that your family members 90th birthday celebration was... More 

Pasadena CA
Level Contributor
85 reviews
77 hotel reviews
common_n_hotel_reviews_1bd8 80 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Well managed motel just off I-80. Large rooms with extremely comfortable bedding. Breakfast included. Nicely landscaped with lawn, mature trees and flower garden in front. Many dining places nearby, including the new location of famous local institution Awful Annie's. Also close by: Machado Orchards for fresh fruit and pie - highly recommended.

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Cindy E, General Manager at BEST WESTERN Golden Key, responded to this review

Dear Peter_Smallhill: Thank you for your kind compliments. I am happy that you found us well managed and comfortable. We will look forward to seeing you again. More 

Alpine, CA, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

This is where we stay when we go to Auburn to crew for the Tevis Cup Ride. The location is great. Near the road to Forest Hill and Robinson. Ride down the street from Railey's Market, Ikeda's fresh fruit, and now Awful Annie's is going to be next door. The staff is wonderful and very accommodating, and the rates are... More 

Review collected in partnership with Best Western

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Cindy E, General Manager at BEST WESTERN Golden Key, responded to this review

Dear Terry W: I am so happy that you found our staff wonderful and accommodating. It is important that our guests have a memorable experience during their stay. We do look forward to next year's Tevis Cup. More 

Santa Ana, CA
Level Contributor
13 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed at this hotel July 30 - August 2. We were up for a family emergency. I called the hotel direct as it was showing all hotels in the area were booked. (The wildfires are raging up there and the different fire departments were staying at the hotel) Not only did we manage to get a room, the staff... More 

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Cindy E, General Manager at BEST WESTERN Golden Key, responded to this review

Dear MarianneR: Thank you for your review. We do try to pay close attention to your requests. I am happy that we could switch you to a non smoking room. We do hope that you will stay with us again. More 

Dillon CO, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

Best Western Golden Key in Auburn, CA is a great place to spend the night. The staff is helpful, the amenities are plentiful, and the hotel is clean and comfortable. There is a nice yard for your pets. I would definitely recommend this hotel.

Review collected in partnership with Best Western

Was this review helpful? Yes
Cindy E, General Manager at BEST WESTERN Golden Key, responded to this review

Dear Diane H: I am glad that you had such a pleasant stay with us. We are pet friendly and our four legged friends love our nice yard. Hope to see you soon! More 

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