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Premier Inn

555 Camino Mercado, Arroyo Grande, CA 93420
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63 reviews from our community

Traveler rating
    9
    22
    13
    5
    14
See reviews for
14
17
5
7
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Cube13
Contributor
13 reviews 13 reviews
9 hotel reviews
19 helpful votes 19 helpful votes
1 of 5 stars Reviewed September 28, 2012

I had a confirmed reservation for the weekend at this hotel and the hotel overbooked and didnt offer an alternative. Instead I was offered a hotel room at a hotel that didnt have a single 5 spot rating on trip advisor. All negative reviews. This all happened with less than 24 hours before check in and not even a phone... More

Was this review helpful? Yes 4
Morgan Hill
Contributor
17 reviews 17 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed September 10, 2012

I was leering of staying here because of the reviews, but after getting a mixup on the reservation taken care of, it was a great nights stay. We traveled with over 200 motorcycles from Santa Paula to Pismo Beach with a few stops on the way. When we got to hotel at 3pm to check in, the bikes were ready... More

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Hemet, California
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed July 25, 2012

I just had to write this after reading the terrible review mentioning Terry. It has been several months since I have stayed there because I am no longer in the area at the time I need to get a room. I use to stay at thePremier Inn for 9 or 10 years every Sunday and Tuesday night. In my travels... More

Was this review helpful? Yes 1
San Luis Obispo, California
1 review
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed July 5, 2012

My family's stay was completely ruined by front desk employee Terry, with the full support of her manager, Christopher Sheehan. This goes beyond mere rudeness. Partway through our stay, they canceled our remaining reservations, told bold-faced lies, and treated us like scum for no apparent reason. Here are the details of our nightmare stay. It was the week of the... More

Was this review helpful? Yes 6
Truckee, California, United States
2 reviews
3 of 5 stars Reviewed June 15, 2012

I reserved an inexpensive room for a stop on our way to our daughter's graduation at UCSB (Santa Barbara increases their hotel rooms by almost 50% for graduation weekends) the day we were traveling. The booking.com system (which is what the hotel site defaults to) said there was only 1 room left at this price (2 Q - $49). Printed... More

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San Francisco
Top Contributor
63 reviews 63 reviews
28 hotel reviews
46 helpful votes 46 helpful votes
3 of 5 stars Reviewed February 9, 2012

Driving at night stopped and saw the Hampton Inn and the price was double the price of the Premier Inn. The Premier Inn is next to it up the hill. The place is basic. The ice machine was broken. There was a man fixing it. There is no elevator. It was $40-50 the night I stayed. The shower curtain had... More

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Shell Beach, California
1 review
4 of 5 stars Reviewed January 27, 2012

I had an awesome stay until I found out that my pit bull wasn't welcome there becuz of what someone else's pit bull did.

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Arroyo Grande, California
Reviewer
3 reviews 3 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed December 6, 2011

Ok, one more review, before going to Motel 6 we stayed at the Premier Inn. John the General Manager was a great guy then he moved on and the relief manager DAN came in and he is key heavy jerk. Being a Hotel GM I have never treated any guest like this Jerk did us! He told us that John's... More

Was this review helpful? Yes 4
San Mateo, California
Senior Contributor
35 reviews 35 reviews
25 hotel reviews
53 helpful votes 53 helpful votes
3 of 5 stars Reviewed October 25, 2011

I stayed at the Premier Inn mid August while traveling up the California coast. The Premier Inn is listed in the AAA Tour Book with a rate beginning at $40 and, sure enough, the total cost for my room was $43.58. The front desk staff was welcoming and, when asked, suggested a few restaurants for dinner and breakfast. There is... More

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Carson City, Nevada
Top Contributor
80 reviews 80 reviews
71 hotel reviews
55 helpful votes 55 helpful votes
1 of 5 stars Reviewed October 15, 2011

The manager here is a very arrogant person and appeared to be inebriated most of the time , The police patrolled the property constantly and there were numerous shady individuals present there during my stay. The front desk when asked about the police said I was being rude and indicated it was none of my business. The walls are paper... More

Was this review helpful? Yes 3
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Additional Information about Premier Inn

Address: 555 Camino Mercado, Arroyo Grande, CA 93420
Location: United States > California > San Luis Obispo County > Arroyo Grande
Price Range (Based on Average Rates): $
Number of rooms: 100
Reservation Options:
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Also Known As:
Premier Hotel Arroyo Grande
Premier Inn Arroyo Grande

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