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Hampton Inn & Suites Arroyo Grande

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1400 W Branch St, Arroyo Grande, CA 93420
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Hampton Inn & Suites Arroyo Grande
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Hampton Inn & Suites Arroyo Grande
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356 reviews from our community

Traveler rating
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    41
    18
    5
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Hampton Inn & Suites Arroyo Grande
See the most recent reviews
Folsom, California
Reviewer
3 reviews 3 reviews
3 of 5 stars Reviewed 4 weeks ago

The hotel room was fine (on the small side), and the bathroom was nice and well stocked. Breakfast was very good with a nice variety of items including sliced fresh fruit, eggs and potato, waffles and excellent toppings for the oatmeal. The downside for this hotel was the front desk and housekeeping. We arrived about 4:00 and were told we... More 

Was this review helpful? Yes
Rachel P, General Manager at Hampton Inn & Suites Arroyo Grande, responded to this review

Thank you for your review! I do apologize for the struggle upon check in, and with the laundry afterward. Unfortunately, we were faced with an unexpected lack of linens for that week due to a shipping error, and I apologize for the inconveniences you faced because of it. We hope you return again in the future to see us at... More 

Parrish, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

Compassionate and friendly staff await you at this hotel. I have stayed for weeks and plan on staying longer. Staying longer I sure wish I had a larger kitchen for cooking in the room but for a short-term guest this hotel is perfect and close to shopping and drive to restaurants and beach.

Review collected in partnership with Hampton

Was this review helpful? Yes
Rachel P, General Manager at Hampton Inn & Suites Arroyo Grande, responded to this review

Thank you for your wonderful review! You are certainly a valued customer of ours, and it's always our pleasure to accommodate you and ensure your stay is as pleasant as it is memorable. We hope to see you again soon! Rachel P. More 

Riverside, California
Contributor
14 reviews 14 reviews
12 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I really like Hampton Inns. You always know what you are getting: good service, clean, updated rooms, and a great breakfast! We are Hampton reward members and were offered a free snack or drink upon check-in. The front desk was very friendly and helpful. I didn't like how noisy our room was. It was right next to the freeway and... More 

Was this review helpful? Yes
Rachel P, General Manager at Hampton Inn & Suites Arroyo Grande, responded to this review

Thank you so much for taking the time to share your comments regarding your recent stay with us. I am thrilled that you enjoyed our complimentary hot Hampton breakfast with our newly added items such as whip cream and chocolate trip for waffles. Our goal at Hampton is to be consistent so you always know what you can expect upon... More 

Los Angeles, California
2 reviews
4 of 5 stars Reviewed 4 weeks ago

It was nice and quiet. would have been nice to have an outdoor place to hang out and relax. They need to keep the coffee station full and have friendlier people fill it. Rooms with balconies would have been nice too. Would come back if I had too.

Review collected in partnership with Hampton

Was this review helpful? Yes
Rachel P, General Manager at Hampton Inn & Suites Arroyo Grande, responded to this review

Thank you for your review! We appreciate your input. I offer my sincerest apologies for any disservice you may have felt you experienced, I do hope you decide to return to our property soon. Happy travels! Rachel P. More 

San Diego, California
1 review
1 of 5 stars Reviewed 4 weeks ago

Don't expect to be treated any differently than any other person staying in this hotel. I've been a diamond member for years and was in a room on the freeway next to the Panera drive-thru. No towels at the pool and when we requested them they put our two for six of us. Keys don't work and the list goes... More 

Was this review helpful? Yes
Rachel P, General Manager at Hampton Inn & Suites Arroyo Grande, responded to this review

Thank you for your review. Please accept my sincere apologies for the poor level of service that you received; this is not the Hampton norm as our goal is Satisfaction Guaranteed. I have addressed these issues with our staff, and hope that the next time you are in the area you will come stay with us again and experience an... More 

Fresno, United States
1 review
5 of 5 stars Reviewed March 29, 2015

Clean and friendly staff. Freeway traffic was noisy other than that all great. Look forward to my next stay and take advantage of the pool and area. Until then keep up the good work. Happy happy happy happy goodbye.

Review collected in partnership with Hampton

Was this review helpful? Yes
Rachel P, General Manager at Hampton Inn & Suites Arroyo Grande, responded to this review

Thank you so much for your review! We greatly appreciate your input. I'll relay the kind words about our staff to the employees! We hope you visit again soon, and next time give us a call the day of your reservation and request a room away from the freeway! We will do our best to accommodate you. Happy travels! Rachel... More 

A TripAdvisor Member
4 of 5 stars Reviewed March 29, 2015

It was the most expensive hotel of my road trip and more or less the best room I've had. The only disappointment is the ridiculous number of seats for the breakfast: the hotel is huge, the venue for the breakfast is huge too and you've got only few stupid tables for the breakfast and have to fight for a seat... More 

Was this review helpful? Yes
Rachel P, General Manager at Hampton Inn & Suites Arroyo Grande, responded to this review

Thank you for your wonderful review! We really appreciate your input. We are currently trying to get some more furniture for our breakfast room--but in the mean time, for the busy days such as the one you encountered, we do offer the meeting room on the lobby level as extra seating. My sincerest apologies for your difficulties while staying! Ideally,... More 

california
2 reviews
5 of 5 stars Reviewed March 23, 2015

Location close enough to beach and freeway to make all convenient. Great rooms and breakfast. The only down fall was the "tiny" shampoo and conditioner. Not hardly enough for one person let alone two people.

Review collected in partnership with Hampton

Was this review helpful? Yes
Rachel P, General Manager at Hampton Inn & Suites Arroyo Grande, responded to this review

Thank you for your wonderful review! We are so glad you enjoyed your stay. For future reference, please feel free to drop by and visit our friendly front desk staff to get some extra amenities, we are always happy to help. Hope to see you again soon! Happy travels! Rachel P. More 

California
Contributor
11 reviews 11 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed March 20, 2015

Stayed for 4 nights on business. Clean hotel. Has all the basics. Nothing fancy. Walls are thin, linens are hotel grade standard. Nice breakfast in morning. Nice staff.Parking was ample. Not close to beach if that is what you are looking for.

Was this review helpful? Yes
Rachel P, General Manager at Hampton Inn & Suites Arroyo Grande, responded to this review

Thank you for taking the time to review our hotel. We are thrilled that you enjoyed our Hampton hot breakfast and clean hotel. We look forward to your next visit. Thank you, Rachel P. More 

ontario, United States
1 review
5 of 5 stars Reviewed March 11, 2015

staff is awesome, breakfast was great, loved the waffles, the taste was the same as other Hamptons or Mimi's in California, I loved the view from the room as i caught the ocean view at night, the trip could only have been better if they had wine in the room.

Review collected in partnership with Hampton

Was this review helpful? Yes
Rachel P, General Manager at Hampton Inn & Suites Arroyo Grande, responded to this review

Thank you for such a lovely review! Those waffles really are delicious, aren't they? I'm so glad that you had a pleasant time here with us. (The staff wishes there was wine on the premises too, I'm sure. :-) ) We hope to see you here again soon, and we will be providing the same delightful service as we did... More 

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