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Hampton Inn and Suites Arcata

#2 of 10 Hotels in Arcata
Certificate of Excellence
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4750 Valley West Blvd, Arcata, CA 95521
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1 room 1 guest
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Hampton Inn and Suites Arcata
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428 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Congers, New York
Level Contributor
23 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Staff was good, basic Hampton but the place seems to be extra clean, the area itself is not so good, you need to stay on site. A lot of transients in the area. stayed at Hamptons mostly during my road trip from nyc to the redwoods and this place is one of the top ones on my list. During my... More 

Was this review helpful? Yes
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Everything was well done at this hotel but if this and a subsequent stay in one in Reno is any indication, Hampton has moved up in charges to customers in their newer hotels. As retirees on a strict budget we may have to reconsider our loyalties.

Review collected in partnership with Hampton

Was this review helpful? Yes
Dalila M, General Manager at Hampton Inn and Suites Arcata, responded to this review

Dear Guest, Thank you for choosing Hampton Inn & Suites as your hotel of choice. It is wonderful guests, such as yourself, who make our jobs more enjoyable. Thank you for placing a response on Trip Advisor. We are glad that you were able to enjoy your stay at our hotel and accommodate you during your stay. We strive to... More 

1 review
5 of 5 stars Reviewed 5 days ago NEW

For the area, this is the best choice. A bit pricey for the location in my opinion but a good hotel. We have stayed in other hotels in the area and they were not as clean. If you are looking for something close to the university, this is your place.

Review collected in partnership with Hampton

Was this review helpful? Yes
Dalila M, General Manager at Hampton Inn and Suites Arcata, responded to this review

Dear jodim323, Thank you for choosing Hampton Inn & Suites as your hotel of choice. It is wonderful guests, such as yourself, who make our jobs more enjoyable. Thank you for placing a response on Trip Advisor. We are glad that you were able to enjoy your stay at our hotel and accommodate you during your stay. We strive to... More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 1 week ago NEW

If I can give this hotel negative stars I would. I have stayed at multiple Hilton chains throughout California for years and have NEVER experienced such rude and unprofessional service from a Manager. If you want to be treated like garbage feel free to stay at Hampton Inn in Arcata. From the change in rates behind my back to charging... More 

Was this review helpful? Yes 1
Dalila M, General Manager at Hampton Inn and Suites Arcata, responded to this review

Dear Edison C., We’re sorry that we didn’t provide you with a rewarding experience during your recent stay at our hotel. Your satisfaction is very important to us, and we appreciate your feedback. I just wanted to inform you that we did work with you and your colleagues with a government rate that was not available during our peak season,... More 

chapel hill, United States
1 review
5 of 5 stars Reviewed 1 week ago

Great in every aspect - service personnel, cleaning staff, manager and very clean and new ! Price was good and the furniture and ammenities equal that - Loved the bed linens and the quality of the pillows and towels, etc...

Review collected in partnership with Hampton

Was this review helpful? Yes
Dalila M, General Manager at Hampton Inn and Suites Arcata, responded to this review

Dear Norman W., Thank you for choosing Hampton Inn & Suites as your hotel of choice. It is wonderful guests, such as yourself, who make our jobs more enjoyable. Thank you for placing a response on Trip Advisor. We are glad that you were able to enjoy your stay at our hotel and accommodate you during your stay. We strive... More 

Oak Park
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 3 weeks ago

Terrible customer service. I'm a loyal Hilton customer and will do everything possible to avoid this property. The reception/manager was rude to both me and my wife. There are so many nicer properties in the area with staff that actually want to take care of you. Of all the hotels that I have stayed (or tried to stay) at, this... More 

Was this review helpful? Yes 1
Dalila M, General Manager at Hampton Inn and Suites Arcata, responded to this review

Dear Ehtan M., We’re sorry that we didn’t provide you with a rewarding experience. Your satisfaction is very important to us, and we appreciate your feedback. I do apologize that there was a confusion with the reservation department and the hotel and unfortunately our hotel was sold out at the time that you attempted to check in. We hope you’ll... More 

San Jose, California
Level Contributor
43 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Our room requirements are simple. We want a clean room, good quiet nights sleep on a firm bed and a decent breakfast. We chose the Hampton Inn based on Tripadvisor reviews. Our check in on 1 Aug 2015 was simple. The front desk person was friendly and efficient. Our room (205) was larger than most. It was clean and quiet.... More 

Was this review helpful? Yes
Dalila M, General Manager at Hampton Inn and Suites Arcata, responded to this review

Dear activeguy88, We’re sorry that we didn’t provide you with a rewarding experience during your recent stay at our hotel. Your satisfaction is very important to us, and we appreciate your feedback about the soft bed and your comments will help us to correct these issues moving forward. We hope you’ll consider staying with us again the next time you’re... More 

Connecticut
Level Contributor
184 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 99 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed 2 nights. The king bed was comfortable, but the sofa bed and cot (which we had to pay $25 per night for) were uncomfortable. The room was large and having the sink in a separate area was useful when traveling with 2 teens.

Was this review helpful? Yes
Dalila M, General Manager at Hampton Inn and Suites Arcata, responded to this review

Dear bhappy50, Thank you for taking the time to share feedback on your recent stay with us via TripAdvisor. We appreciate your honest input on our value, service and appointment and we will use your comments as we continue to evolve our guests' experience moving forward. We hope you will return to stay with us the next time you are... More 

keizer, United States
1 review
4 of 5 stars Reviewed 3 weeks ago

Overall a very nice hotel with good amenities and friendly staff. Breakfast was great. Rooms were very nice. Beds were extremely comfortable. Price is way too high for the area and the city it is located in.

Review collected in partnership with Hampton

Was this review helpful? Yes
Dalila M, General Manager at Hampton Inn and Suites Arcata, responded to this review

Dear Mark J., Thank you for choosing Hampton Inn & Suites as your hotel of choice. It is wonderful guests, such as yourself, who make our jobs more enjoyable. Thank you for placing a response on Trip Advisor. We are glad that you were able to enjoy your stay at our hotel and accommodate you during your stay. We strive... More 

Portland, Oregon
Level Contributor
17 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 4 weeks ago

This hotel was in a good location, away from the highway just enough but with a good variety of local services for the traveler. It is just north of Eureka and just south of most of the redwoods so you can make it a central location for touring the area. The rooms were good, the beds were good, the breakfast... More 

Was this review helpful? Yes
Dalila M, General Manager at Hampton Inn and Suites Arcata, responded to this review

Dear gjfromwa, Thank you for choosing Hampton Inn & Suites as your hotel of choice. It is wonderful guests, such as yourself, who make our jobs more enjoyable. Thank you for placing a response on Trip Advisor. We are glad that you were able to enjoy your stay at our hotel and accommodate you during your stay. We strive to... More 

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