Extended Stay American in Arcadia is not the Ritz Carlton. Far From it. I checked in before Thanksgiving to find most of the rooms on the third floor were dedicated to "smokers" and the second floor was dedicated to electricians from Florida and who treated the hotel like a dormitory, drinking after work and having late night "guests" who were... more

This hotel was very disappointing. We booked the hotel for Breeders Cup weekend at nearby Santa Anita, months before the event. Our reservation specified a non-smoking room. We were unhappy to arrive at the 3rd floor to find it reeking of cigarettes, both in the hall and in our room. The room was passable but very meager in supplies (no... more

I just stayed there over the weekend, they bed is infested with BUGS, I was bitten all over my body. The rash didn't show up till I left the hotel, so I didn't get a chance to yell at them. I just counted, I was bitten at least in 85 places. The hotel is dirty in general and the room... more

I bidded and got this hotel on priceline.com. The check in desk manager was very nice and she asked me if it was okay to give me a room on the first floor. I said sure. When I went into the room, I had noticed that there was no packets of coffee on the counter, the bath towels were dirty,... more

I am very frustrated and very disappointed by the service of the front desk. I called for a lost ipod, and he said: "We do not babysit our guests, if the guests leave some things behind, we will throw them away." I could not believe his way of treating customers, and I was very mad at his attitude. I will... more

We got locked out from the main entrance midnight after a party. No one was at the front desk, the key card was not working and the line to front desk was busy!!! WTF! We waited for half an hour till a guest who came out to throw her trash opened the door for us, she said that happened to... more

We chose to stay in Arcadia because it is close to Santa Anita Race Track. We have been fortunate to have stayed in CLEAN/COMFORTABLE hotels through Priceline. HOWEVER, that all changed 1/26/07. We paid for two nights at the ESA LOS ANGELES-ARCADIA. We arrived late at night, and were tired. As soon as we opened the door to our room,... more

Clean room, friendly staff -- that's the good. Very noisy (right next to freeway & no apparent sound-proofing), no amenities (not even a closet in the room), very plain room -- that's the bad. Recommend you stay elsewhere if possible. more

I enjoyed my stay at this hotel and would recommend this place to others. more