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All 8 Arcadia hotels

Extended Stay America - Los Angeles - Arcadia

401 East Santa Clara Street, Arcadia, CA 91006
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Extended Stay America - Los Angeles - Arcadia
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57%
Ranked #6 of 8 hotels in Arcadia
A recent review
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42 people have reviewed this hotel

Traveler rating
    18
    6
    4
    9
    5
See reviews for
11
2
6
15
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
Date | Rating
  • Dutch first
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  • Any
English first
London, United Kingdom
1 review
1 of 5 stars Reviewed 1 week ago

I am traveling for business with 9 hours jet-lag and a lot of work to be done during the night and consultancy work during the day at a client nearby. I didn't book this sh.... When I checked in, I asked for having housekeeping done everyday, due to lack of time and need to sleep. I was assured about that... More

Was this review helpful? Yes
Manager_11525, Manager at Extended Stay America - Los Angeles - Arcadia, responded to this review

I appreciate you bringing your experience to our attention. I sincerely apologize for the level of customer service displayed during your stay. I will meet with our entire staff to review our customer service polices and guest protocol so that this issue does not affect our future guests. Your feedback is greatly appreciated and it will help us in our... More

Houston, Texas
2 reviews
5 of 5 stars Reviewed 1 week ago

I am from Houston, Texas. I spent a total of 6 weeks in the Los Angeles area, visiting my daughter, who is attending Occidental College, in Eagle Rock, and hiking and camping in the mountains the rest of the time. During 3 of those weeks I stayed at the Extended Stay America in Arcadia. After I discovered this wonderful place,... More

Was this review helpful? Yes
Manager_11525, Manager at Extended Stay America - Los Angeles - Arcadia, responded to this review

The staff and I appreciate your kind remarks. We’re thrilled to learn that you enjoyed your time at our hotel and the exceptional service our staff provided. Thank you for choosing Extended Stay Hotels. We look forward to providing you with another comfortable stay the next time you’re in our area! More

Los Angeles, California
2 reviews
2 of 5 stars Reviewed 3 weeks ago

The breakfast was extremely basic (oatmeal packets and chewy granola bars). Coffee was pretty good though. The chairs in the rooms have certainly not been cleaned in a long time. The only other issue I had was that you have to request even basic items at the front desk. Other than these issues, it was a good overall stay.

Was this review helpful? Yes
Manager_11525, Manager at Extended Stay America - Los Angeles - Arcadia, responded to this review

Thank you for taking the time to write a review of your stay. I sincerely apologize for the level of cleanliness in your room and am working with our housekeeping staff to improve our cleaning procedures so that your experience is not repeated. Your feedback regarding our free grab-and-go breakfast will help us in our efforts to continually improve our... More

Travelers are raving about these Arcadia hotels

Riverside, California
1 review
5 of 5 stars Reviewed February 8, 2014

Excellent Staff! Great newly remodeled rooms! Excellent value! Great location close to the 210 freeway! Everything you need is in the room for a one night or extended stay. I would recommend this hotel to any type traveler. You will not be disappointed!

Was this review helpful? Yes
Hoboken, New Jersey
1 review
5 of 5 stars Reviewed January 19, 2014

Clean and budget friendly hotel! I had to stay for an elongated period of time and this was a really good place. Loved having a kitchen, a full fridge to store my milk and leftovers. The bed was nice and comfy and the room was really quiet which is super important to me. The bathroom was clean. Free Wi-fi :-)... More

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Los Angeles - Arcadia, responded to this review

Tyler - I appreciate you taking the time to write such a great review regarding your stay with us. It's great to hear that you found your room clean, quiet and comfortable. I’m glad that our fully equipped kitchen, free Wi-Fi and grab-and-go breakfast met your travel needs. We are also happy that you felt safe at our hotel, as... More

SOUTH HOUSTON
Reviewer
5 reviews 5 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 8, 2014 via mobile

We have been staying 3-4 months at a time at hotels around the US and when we got rate that we did I thought we were in trouble. But after checking in and staying a while we are every pleased. Thank you E.S.A.

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Los Angeles - Arcadia, responded to this review

Thank you for taking the time to write a review of your stay. I'm so pleased to hear that we made your 4 month stay pleasant; our staff will be happy to hear such a great review. We look forward to seeing you again, should your travels bring you back to our area. More

Los Angeles, California
1 review
1 of 5 stars Reviewed November 29, 2013

I stayed here solely because my job sent me to this location. Half of us were split between the two sister properties while on assignment, and boy... ...did we get the raw end of the deal! From the time we checked in, only one person knew what was going on. There was a line at the front desk because there... More

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San Diego
1 review
3 of 5 stars Reviewed November 28, 2013

I stayed at this hotel for about 3 weeks earlier this year because it is one of the few hotels that offers a full kitchen in this area at a reasonable rate. The only other reason I stayed here was because of its friendly staff who go out of their way to help their guests, especially Rosa, Kelli and Martha.... More

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Los Angeles - Arcadia, responded to this review

I received a copy of your review, and wanted to thank you for returning to our hotel because of our friendly staff, it is our pleasure to go above and beyond for our guest. I am sorry to hear that your room had maintenance issues with your air-conditioning unit and lights. In response to your feedback our Maintenance staff will... More

1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed November 24, 2013 via mobile

I believe Extended Stay America has a great concept with their hotels. I appreciate the style, comfort, and ease of use. Unfortunately, this particular one is backed up right against a freeway, crawling with drug addicts, and littered with prostitution. I had a hard time getting a restful nights sleep with the heavy doors slamming constantly and I HAVE A... More

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - Los Angeles - Arcadia, responded to this review

I received a copy of your review, and wanted to take a moment to personally respond. I am sorry to hear your stay was not pleasant with the noise experience on the 3rd floor. In response to your feedback, I am going to have my team supervise disturbances by checking floors regularly. If you would like to discuss this further,... More

Noida, India
Top Contributor
54 reviews 54 reviews
11 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed November 7, 2013

I simply have to stay mostly in Extended stay when I travel to client location and I love it because I have kitchen to cook. Its nice area with loads of choice of restaurants around. The only problem I face was the internet wi fi and so I had to change couple of rooms to finally arrive on one that... More

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Los Angeles - Arcadia, responded to this review

Thank you for taking the time to write a review of your stay. I'm so pleased to hear that you love our hotel because of the kitchen which allows you cook meals during your stay. Sorry to hear only a few mile distance was a long drive due to traffic. Still, I am pleased that you enjoyed your overall stay.... More

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Additional Information about Extended Stay America - Los Angeles - Arcadia

Also Known As:
Extended Stay America Los Angeles / Arcadia Hotel Arcadia
Extended Stay America Los Angeles / Arcadia Hotel
Extended Stay America Arcadia
Address: 401 East Santa Clara Street, Arcadia, CA 91006
Phone Number:
Location: United States > California > Arcadia
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
Ranked #6 of 8 hotels in Arcadia
Price Range (Based on Average Rates): $
Reservation Options:
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