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All 8 Arcadia hotels

SpringHill Suites Pasadena Arcadia

99 N 2nd Avenue, Arcadia, CA 91006
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72%
Ranked #5 of 8 hotels in Arcadia
A recent review
5 of 5 stars Reviewed September 25, 2012
Kevin M Sherman Oaks
  • Reviews (101)
  • Photos (29)
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  • Room tips (17)
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101 people have reviewed this hotel

Traveler rating
    23
    46
    17
    6
    9
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43
11
5
25
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
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There are newer reviews for SpringHill Suites Pasadena Arcadia
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Sherman Oaks
1 review
5 of 5 stars Reviewed September 25, 2012

My fiance and I stayed there for about a month and the crew was so helpful with everything and anything we needed. Not to leave the Hotel's location out for last but they are located in one of the most gorgeous areas in the state of California...Information for future guests....rooms are BEAUTIFUL....

Was this review helpful? Yes
Zachariah M, General Manager at SpringHill Suites Pasadena Arcadia, responded to this review

Thank you for the wonderful review! We are so pleased that our friendly and attentive staff where able to contribute to your great visit. The Springhill Suites Arcadia's location is ideal due to the abundance fantastic dining / shopping options within walking distance, the Santa Anita Race Track, and Pasadena known for the Rose Parade and Rose Bowl. It is... More

Bakersfield, California
Top Contributor
115 reviews 115 reviews
13 hotel reviews
82 helpful votes 82 helpful votes
1 of 5 stars Reviewed September 6, 2012

Wow where to start this was just such a bad experience. Upon check in the font desk staff was awkward and seemed lost and confused all the while making inappropriate jokes trying to I can only assume ease his discomfort. Once that was over I went and got my wife and our bag from the car then headed up to... More

Was this review helpful? Yes 1
Zachariah M, General Manager at SpringHill Suites Pasadena Arcadia, responded to this review

Thank you for your recent review. I am so sorry for the maintenance and cleanliness issues in your suite. Although the issues you experienced are extremely rare at our hotel we currently have a team of maintenance technicians assisting our regular staff to conduct a thorough inspection of the hotel and perform any required maintenance to insure that future guest... More

Ivanhoe, California
Senior Contributor
39 reviews 39 reviews
10 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed September 4, 2012

The room we stayed (203) in was somewhat comfortable although walking from one section of the room to the other you would brush up against the TV located between the two sections. Our window was looking at what used to be a RXR track that was just there. I did hear they were going to make it into a exercise... More

Was this review helpful? Yes
Zachariah M, General Manager at SpringHill Suites Pasadena Arcadia, responded to this review

Dear Guest, Thank you very much for your feedback about our property and service. It is thru direct feedback like yours that we are able to maintain, and improve our levels of service at our hotels. Thank you for choosing SpringHill Suites Arcadia for your lodging needs, and look forward to see you next time you visit the Arcadia-Pasadena area.... More

Boston
Senior Contributor
24 reviews 24 reviews
12 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed August 30, 2012

We spent three nights here in June. The staff was friendly and helpful. The included breakfast is good. The rooms are comfortable and clean - though oddly small feeling even though it's a suite. It's as if they put up a divider in a normal sized room, added a coffee table, TV and desk and called it a suite. It... More

Was this review helpful? Yes
Zachariah M, General Manager at SpringHill Suites Pasadena Arcadia, responded to this review

Thank for your comments regarding your stay here at the SpringHill Suites Arcadia. I am so glad to hear that you enjoyed our Free Hot Buffet Breakfast, friendly & helpful staff, and great location. Thank you again for your feedback and review! More

Vancouver, BC
Top Contributor
51 reviews 51 reviews
10 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed August 25, 2012

We recently spent 5 nights at this hotel. Found the area it is located in to be excellent. approximatley 15 minutes to Universal Studios, depending on traffic. The hotel itself was nice enough. Did not use the pool at all as no time. There were some stains on the ceiling in our room where it was evident there was a... More

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Zachariah M, General Manager at SpringHill Suites Pasadena Arcadia, responded to this review

Thank you for your review! I am pleased to hear that you found our spacious suite comfortable for your family of 5 for your weeklong stay. I do understand that there was issue with the air conditioning unit in the suite and it has since been corrected. SpringHill Suites strives to provide warm friendly service and excellent value and I'm... More

Scottsdale, Arizona
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 16, 2012

Enjoyed a 3 night stay while visiting friends & family in the area. Price was more reasonable than Old Pasadena area, but hotel close enough (by car) to Pasadena. Housekeeping, maintenance, breakfast, & front desk staff were exceptional! They were professional, courteous, helpful, and friendly. Michael Kostci at the front desk stood out. Breakfast provided healthy selections-yogurt, fruit, oatmeal, bran,... More

Was this review helpful? Yes 2
Zachariah M, General Manager at SpringHill Suites Pasadena Arcadia, responded to this review

Thank you for detailed excellent review! I am so glad to hear that you enjoyed the hotel's clean & fresh suites, friendly service, free Hot Buffet Breakfast, location, fitness room, and many other amenities. I have passed your comments on to the staff members and departments that you mentioned and we look forward to having you as a guest again... More

Arcadia, California
2 reviews
5 of 5 stars Reviewed August 6, 2012

My time in Arcadia, CA. started with a horrible and very disappointing experience when I checked in to the extended stay . I was in from New Orleans, La. On business. My room smelled, their where couples arguing at 3am in the morning. I wanted out!! I decided to source another hotel and found the Springhill suites Marriott in Arcadia,... More

Was this review helpful? Yes
Zachariah M, General Manager at SpringHill Suites Pasadena Arcadia, responded to this review

Thank you so much for the great review! I have shared your comments with our team of associates as they really demonstrate what we believed, "that people make the difference". Here at SpringHill Suites Arcadia we offer Spacious Suites, Free Hot Breakfast, and many other amenities that make our hotel a great value, but I am thrilled to hear that... More

Auberry, California, United States
Contributor
17 reviews 17 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed July 26, 2012

My wife and I attended a business function at stayed at the SpringHill Suites Pasadena/Arcadia. My room was not ready at time to check in so I had to return. There was some kind of softball tournament going on near by and the hotel was over booked and the staff did not seem prepared to handle a full hotel. Service... More

Was this review helpful? Yes
Zachariah M, General Manager at SpringHill Suites Pasadena Arcadia, responded to this review

Dear Guest, Thank you very much for your feedback about our property and service. It is thru direct feedback like yours that we are able to maintain, and improve our levels of service at our hotels. Thank you for choosing SpringHill Suites Arcadia for your lodging needs, and look forward to see you next time you visit the Arcadia-Pasadena area.... More

Auckland
Top Contributor
57 reviews 57 reviews
30 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed July 24, 2012

I was in Pasadena for a sporting event and stayed at this hotel for 2 nights. I got two adjoining rooms for the family. We stayed on the 3rd floor. The hotel was great for what we wanted - nice, clean and quiet. The rooms aren't new but were well kept and had a good amount of space. It was... More

Was this review helpful? Yes
Zachariah M, General Manager at SpringHill Suites Pasadena Arcadia, responded to this review

Thank you for reviewing our hotel! I am so glad to hear that you enjoyed our location. The hotel is in a great area near a huge variety of restaurants and shopping that is ideal for traveling sports teams. Additionally, your comments regard the friendly staff are appreciated. Since your visit with us we have added new breakfast items and... More

Vancouver
Top Contributor
51 reviews 51 reviews
45 hotel reviews
115 helpful votes 115 helpful votes
4 of 5 stars Reviewed July 5, 2012

Stayed here three nights with my husband and two kids (ages 2 and 9) at end of June. We actually got a really good rate through bidding on Priceline. Check in was a breeze. The lady at checking us in told me my room had been pre-paid since we used priceline and we were assigned a room with a king... More

Was this review helpful? Yes 1
Zachariah M, General Manager at SpringHill Suites Pasadena Arcadia, responded to this review

Thank you for your comments regarding your stay. Our goal at the SpringHill Suites Arcadia to Wow every guest and I am sorry that your stay was "just ok". Next time you are in the area please contact me personally, and I will do I can to insure that your next stay is a great experience. Zachariah Morris, General Manager More

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Additional Information about SpringHill Suites Pasadena Arcadia

Address: 99 N 2nd Avenue, Arcadia, CA 91006
Phone Number:
Location: United States > California > Arcadia
Price Range (Based on Average Rates): $$
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Also Known As:
Springhill Suites Pasadena Arcadia Hotel Arcadia
Springhill Suites Arcadia
Arcadia Springhill Suites

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Swimming Pool Wheelchair access
Number of rooms
86

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