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All 8 Arcadia hotels

SpringHill Suites Pasadena Arcadia

99 N 2nd Avenue, Arcadia, CA 91006
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Ranked #6 of 8 hotels in Arcadia
A recent review
5 of 5 stars reviewed 3 weeks ago
Brenda B Surprise, Arizona
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103 people have reviewed this hotel

Traveler rating
    24
    46
    17
    7
    9
See reviews for
45
11
5
25
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
Date | Rating
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English first
Surprise, Arizona
Senior Contributor
42 reviews 42 reviews
9 hotel reviews
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed 3 weeks ago

During our family vacation in July, we stayed at the Springhill Suites Arcadia. We are very careful where we stay avoiding noisy, non family friendly hotels as much as we can. This hotel really catertered to our needs. ---- and even though the hotel is under contruction, we didnt experience any noise to disturb us at night. Sure, in the... More

Was this review helpful? Yes 1
Whittier, California
Contributor
13 reviews 13 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 5 weeks ago

Took 2 Grandchildren for the weekend to swim, relax and just get away. TOO much noise and TRAFFIC due to the construction. Hung out by the pool most of the time - dirt trucks, back up horns and sirens, men yelling to each other, hammering noise from the rooms, looked up and one of the kids thought a window frame... More

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Zachariah M, Manager at SpringHill Suites Pasadena Arcadia, responded to this review

Thank you for staying with us. I am sorry to hear that your recent stay was impacted by the work activity associated with our Multi-Million Dollar renovation. The renovation will be wrapping up in a few short weeks and we look forward to the opportunity to welcome you to the new improved SpringHill Suites Arcadia / Pasadena. More

Downers Grove, Illinois
Senior Contributor
27 reviews 27 reviews
11 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed July 8, 2014

Convenient central location to Arcadia and Monrovia. Rooms are in dire need up being refurbished: dresser and tables are scuffed and dented, light fixture in bathroom is missing its cover, AC unit created puddle of water below it. Breakfast was OK and needs more seats. Pool area is very nice and well maintained

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Zachariah M, General Manager at SpringHill Suites Pasadena Arcadia, responded to this review

Thank you for staying with us while in the Pasadena / Arcadia area. We appreciate your feedback and are pleased to inform you that we are currently undergoing a multi-million dollar total hotel renovations. We would be delighted to welcome you back once our renovation is complete! More

New York City, New York
1 review
2 of 5 stars Reviewed July 8, 2014

I have continued to stay at this hotel for many years even though the hotel is getting tired through the years as my in-Laws are living within the vicinity. I have enjoyed the staffs through the years. This time, We checked in around 11:27pm at night and booked for 8 days and is going through a renovation. The hotel did... More

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Zachariah M, General Manager at SpringHill Suites Pasadena Arcadia, responded to this review

Thank you for your comments. I was sorry to hear that your experience at our hotel was not up to our normal high standard. It is our goal to make each of our guest feel at home, and I was disappointed to learn that we fell short. We are undergoing a complete hotel renovation so next time you are in... More

Naperville, Illinois
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
23 helpful votes 23 helpful votes
1 of 5 stars Reviewed June 12, 2014

I'm a Marriott Platinum member. This is the worst Spring Hill suites I have ever stayed at. Do not stay here. Stay at one of the other hotels or brands within a 1/2 mile radius. The rooms are old and worn out. There was some type of mechanical issue with each room I was in. I forgot a bottle of... More

Was this review helpful? Yes 2
Zachariah M, General Manager at SpringHill Suites Pasadena Arcadia, responded to this review

Hello Freqtravlr, I am sorry that your experience at our hotel did not meet your expectations and we were not able to locate your left behind item. I appreciate that you took the time to communicate with me on this issue and I am happy that we were able to resolve the issue to your satisfaction. I am also happy... More

Prescott Valley, Arizona
Senior Contributor
21 reviews 21 reviews
4 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed June 9, 2014

A lovely hotel experience. I have stayed at many SpringHill Suites in AZ and CA, and this is one of the best! This is an upscale hotel with a convenient location. It is in the center of Arcadia, and close to the 210 freeway. However, there is no freeway noise or traffic. The room is large with a nice area... More

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Zachariah M, General Manager at SpringHill Suites Pasadena Arcadia, responded to this review

Hello Rhea A., Thank you for the wonderful review of our SpringHill Suites Arcadia. I am so glad that you enjoyed the healthy items we offer at our complimentary breakfast and great location. Thank you again! More

New York, USA
Senior Contributor
28 reviews 28 reviews
19 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed April 3, 2014

Stayed 4 nights with the family. The hotel is nice, clean and quiet. The area is nice, there are good restaurants within walking distance. Overall not bad at all. One small but pretty annoying problem - the staff at breakfast is not very nice. The breakfast ends at 10:00AM on the weekends and I was unfortunate enough to ask for... More

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Zachariah M, General Manager at SpringHill Suites Pasadena Arcadia, responded to this review

Thank you for your candid review. I am pleased to hear that you enjoyed the hotel and found it to be clean and comfortable with a great location. I am though disappointed to hear of how our breakfast staff failed to meet your small request. I have addressed this issue with our entire team to insure that our guest needs... More

San Diego, California
Top Contributor
101 reviews 101 reviews
14 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed March 12, 2014

We plan to stay here again when we visit the nearby gardens and park. The suite had all the necessities including a refrigerator and microwave. The self-serve breakfast (included) was somewhat disappointing--the biscuits were granite, so I substituted a croissant which was cold from the refrigerator but tasted great. The coffee was weak. The fruit was only strawberries and sliced... More

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Zachariah M, General Manager at SpringHill Suites Pasadena Arcadia, responded to this review

Thank you for your recent stay at our hotel! We appreciate your candid feedback about our great location, clean rooms, and complimentary breakfast buffet. We depend our valued customers comments and will use your comments to improve our services. Thank you again! More

Newmarket, Canada
Senior Contributor
37 reviews 37 reviews
18 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed January 27, 2014

Hotel is nice, up to Sprinhill Suites standard, clean, staff is friendly. I stayed there on business for few days. One evening (after 6PM), when I was on the phone, someone started to operate extremely noisy carpet cleaning machine right outside my door. I think there is enough time during the day, when guests are out, to do work like... More

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Zachariah M, General Manager at SpringHill Suites Pasadena Arcadia, responded to this review

Thank you for choosing SpringHill Suites Arcadia. We really appreciate your positive comments about our Facilities, Complimentary Hot Breakfast, and Friendly Staff. Regarding the noise issue that you encounted from the carpet cleaning, I apologize. We normally schedule routine upkeep at a time that minimizes the impact to our guest. Thank you again! More

Las Vegas, Nevada
1 review
1 of 5 stars Reviewed January 8, 2014 via mobile

Called their manager, Zachary [--]. He ignored the numerous voicemails left. He promised to credit back $114 in 7 days. Nothing happened. No feedback. Poor follow through. This guy needs a wake up a call.

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Additional Information about SpringHill Suites Pasadena Arcadia

Address: 99 N 2nd Avenue, Arcadia, CA 91006
Phone Number:
Location: United States > California > Arcadia
Price Range (Based on Average Rates): $$
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Also Known As:
Springhill Suites Pasadena Arcadia Hotel Arcadia
Springhill Suites Arcadia
Arcadia Springhill Suites

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Swimming Pool Wheelchair access
Number of rooms
86

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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