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SpringHill Suites Pasadena Arcadia

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99 N 2nd Avenue, Arcadia, CA 91006
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1 room 1 adult
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SpringHill Suites Pasadena Arcadia
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152 Reviews from our TripAdvisor Community

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Manhattan Beach, California
Level Contributor
37 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Was travelling through and got a last minute reservation at the hotel. Arrived late and took a while to figure out the parking. Didn't know there was a back lot as it was dark and couldn't really see. Easily taken care of after check in. Staff was incredibly helpful. Gave me great suggestions to find food even after mid-night that... More 

Helpful?
Thank alexk333
CEMonrrigo, General Manager at SpringHill Suites Pasadena Arcadia, responded to this review

I am so glad we were able to accommodate your last minute reservation at the Springhill Suites Pasadena/Arcadia. We strive to deliver the best service and amenities in the area, and I was happy to hear that you enjoyed the comfortable bed, spacious room and our local eateries. It was our pleasure to have you as our guest and we... More 

Aliso Viejo
Level Contributor
19 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I travel every week and I really like Springhill Suites. This one has a good buffet breakfast, nice and professional staff and clean spacious rooms. The issue that I had was that when I asked about the security of the parking lot, I was told that the back lot was the only area that had full coverage with camera surveillance.... More 

Helpful?
Thank ocsuzee
CEMonrrigo, General Manager at SpringHill Suites Pasadena Arcadia, responded to this review

Dear Ocsuzee, Thank you for taking the time to provide us with feedback from your experience at our hotel. We are happy to hear that you enjoyed the comfort of our studio suites, our daily breakfast buffet, and the talented associates that I have the pleasure to work with. I speak for us all in expressing our sincere apologies that... More 

Reston, Virginia, United States
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed January 7, 2016

Staff was super nice and the room was crisp and clean. We also loved the complimentary breakfast. It has a lot of options that you don't see at other places including fresh spinach as well as deli ham and cheese.

Helpful?
Thank MangiFiRekk
CEMonrrigo, General Manager at SpringHill Suites Pasadena Arcadia, responded to this review

Dear MangiFiRekk, Thank you so much for your recent review of the Springhill Suites Pasadena/Arcadia. We are glad to hear you enjoyed the team, the suite and our complementary breakfast including all the tasty items we have to offer. Thank you for choosing the Springhill, we look forward to your next visit! Happy Travels, Courtney More 

San Diego, California
Level Contributor
79 reviews
72 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
4 of 5 stars Reviewed December 22, 2015

I like this type of hotel. The room was nice and the staff was polite and helpful. I was at a corner room so the room shape was not rectangle which is a little awkward.. The hotel is located near the China town, it is convenience to drive there and have Chinese food.

Helpful?
Thank Machilus
CEMonrrigo, General Manager at SpringHill Suites Pasadena Arcadia, responded to this review

We are so glad to hear you enjoyed your stay at the Springhill Suites Pasadena/Arcadia. We are lucky to be conveniently located to tons of restaurants options that are sure to please any traveler. It's great that you were able to explore and found China Town, one of our local treasures! Thank you for your business and we look forward... More 

Colora, Maryland
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
1 of 5 stars Reviewed December 15, 2015

Made a reservation at this property through booking.com. Three weeks after making the reservation, got an email from Booking.com saying the property was overbooked and they couldn't honor the rate I got. Well, since the reservation was a year out, I found overbooked to be a hard-to-believe idea. I challenged then on not honoring the rate. Then it was that... More 

Helpful?
1 Thank EclipseSportswire
CEMonrrigo, General Manager at SpringHill Suites Pasadena Arcadia, responded to this review

Dear EclipseSportswire, Thank you for the feedback provided in your recent review, I am truly sorry for the trouble this reservation issue has caused and for Booking.com's refusal to make right on their mistake. The third party booking channel had already reached capacity for their allotted number of reservations however they continued to sell rooms at a rate that was... More 

Washington
Level Contributor
184 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
4 of 5 stars Reviewed November 29, 2015

Average facility with nice staff. We had a problem with our TV for two days and staff made an adjustment on our bill. Thanks. Need to have late night food and drinks so you don't have to go over to the Hilton!

Helpful?
Thank Dick292
CEMonrrigo, General Manager at SpringHill Suites Pasadena Arcadia, responded to this review

Dear Dick292, Thank you for the feedback from your recent stay, I am so happy to hear that you found the hotel staff to be pleasant. I’m sorry we weren’t able to provide you with additional dining ideas in the area, however we do offer a verity of snack options in our market that are available 24 hours a day.... More 

Laurel, Maryland
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed November 28, 2015

We spent two very enjoyable nights at the Springhill Suites. The complementary breakfast was, by far, head and shoulders above other breakfasts provided with the room charge. The bed was comfortable and the room was quiet. We were surprised to find an iHome by the bed instead of the typical little clock radio. The staff were friendly and helpful, the... More 

Helpful?
Thank Diane O
CEMonrrigo, General Manager at SpringHill Suites Pasadena Arcadia, responded to this review

Dear Diane O, I am so glad you enjoyed your stay at the Springhill Suites Pasadena/Arcadia. We strive to deliver the best service and amenities in the area, and I was happy to hear that you enjoyed the comfortable bed, quite room and delicious breakfast. It was our pleasure to have you as our guest and we are already looking... More 

Rancho Cucamonga
Level Contributor
119 reviews
71 hotel reviews
common_n_hotel_reviews_1bd8 155 helpful votes
4 of 5 stars Reviewed October 26, 2015

Stayed for one night for a nearby wedding and a trip the following day to Santa Anita. Great location. Easy to find, near plenty of restaurants. Clean inside and out. Room was ready early and very pleasant. Only downsides were, the jacuzzi was cold, same temp as the pool. Bubbles worked but no sign, or notice it wasnt heated, at... More 

Helpful?
Thank Johnny V
CEMonrrigo, General Manager at SpringHill Suites Pasadena Arcadia, responded to this review

Dear Johnny V I hope you enjoyed the wedding and your day at the races! Glad to you hear you were able to take advantage of the area, we are within walking distance of Santa Anita race track, lots of shopping and dining choices. It’s great to hear that we were able to accommodate an early check in for you... More 

Montville, New Jersey
Level Contributor
300 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 95 helpful votes
4 of 5 stars Reviewed September 23, 2015

Plenty of parking, modern, well appointed, comfortable rooms. The free breakfast is "OK" - not great. They do have make your own waffles, oatmeal, breads & yogurt. The eggs and breakfast meat wasn't that good. Staff was very pleasant & helpful

Helpful?
Thank Tom_B_NJ
CEMonrrigo, General Manager at SpringHill Suites Pasadena Arcadia, responded to this review

Dear Tom_B_NJ, Thank you so much for the great review of the Springhill Suites Pasadena/Arcadia. It was wonderful to hear you enjoyed the property and some of the breakfast offerings. Also, I wanted to thank you for your kind comments about the staff, they enjoy making our guests feel welcomed. We use our guests comments to make adjustments to the... More 

Scottsdale, Arizona
2 reviews
5 of 5 stars Reviewed September 19, 2015

I recently stayed for a quick night in Pasadena. I loved their breakfast, the orange poppy seed bread was amazing! There was a lot of other variety too! Michael at the front desk really helped me to have a pleasant stay! I greatly appreciate his hospitality. One thing I found confusing was that in my room there was a digital... More 

Helpful?
Thank Chelsea W
CEMonrrigo, General Manager at SpringHill Suites Pasadena Arcadia, responded to this review

Dear Chelsea W, Thank you for the wonderful review of the Springhill Suites Pasadena/Arcadia, I am so glad to hear you enjoyed the breakfast and that our team helped you to have a pleasant stay! We take the feedback of our guests very serious and use it to make adjustments to the operation when ever necessary. I appreciate you taking... More 

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