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SpringHill Suites Pasadena Arcadia

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99 N 2nd Avenue, Arcadia, CA 91006
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SpringHill Suites Pasadena Arcadia
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135 Reviews from our TripAdvisor Community

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Traveler rating
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    62
    18
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61
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5
34
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (27)
Date | Rating
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    (135)
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    (36)
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4 of 5 stars Reviewed 6 days ago NEW

Thanks for Nancy & Sean, very helpful. Room Ok for family. Smokers must go outside. This hotel don't have balcony breakfast time just 3 hours ( 6 - 9 am ). This hotel don't have Concierge. Near to go to Santa anita mall 1.8 miles

Was this review helpful? Yes
CEMonrrigo, General Manager at SpringHill Suites Pasadena Arcadia, responded to this review

Dear Jemmy J, Thank you so much for the fantastic review of the SpringHill Suites Pasadena/Arcadia. I really appreciate you taking the time to acknowledge front desk team members Nancy & Sean, they are very hardworking and I am exceptionally proud of them for the customer service they provide. I am so pleased that you enjoyed your stays and hope... More 

Bengaluru (Bangalore), India
Level Contributor
20 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 228 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed here for two weeks on a business trip and it was a pleasant experience. The rooms are clean and spacious and include a mini-fridge, coffee maker and a microwave. The staff is friendly and the front desk is especially helpful. The complimentary breakfast was good and there was free coffee round the clock. The hotel is also perfectly... More 

Was this review helpful? Yes 2
CEMonrrigo, General Manager at SpringHill Suites Pasadena Arcadia, responded to this review

Dear Vsat, Thank you for the great review of the SpringHill Suites Pasadena/Arcadia. I am delighted to hear you enjoyed your time and all the wonderful amenities we have to offer. We look forward to you staying with us again. Thank you, Courtney More 

Tampa, Florida
1 review
5 of 5 stars Reviewed 3 weeks ago

The staff at Springhill Suites are all outstanding, friendly, helpful and pleasant to interact with as a paying customer. The free breakfast was always the good and on time. The hard working night clerk, the friendly evening clerk and the charming clerks during the day were always on top of their game. They are all an outstanding group. The cleaning... More 

Was this review helpful? Yes
CEMonrrigo, General Manager at SpringHill Suites Pasadena Arcadia, responded to this review

Dear RobertD, Thank you for the comments you posted about your recent stay at the SpringHill Suites Pasadena/Arcadia. My team enjoys receiving guest feedback it helps to inspire and motivate them to continue to deliver exceptional customer service. I hope we have an opportunity to serve you again real soon. Sincerely, Courtney More 

Phoenix, Arizona
Level Contributor
84 reviews
72 hotel reviews
common_n_hotel_reviews_1bd8 95 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed at this property for one night. Check In was fast and easy. The room was was huge for two people. There was a desk, couch and very large bathroom. Free parking and Internet, along with a microwave and fridge. The room would be great for an extended stay in the area as it is close to the freeway... More 

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CEMonrrigo, General Manager at SpringHill Suites Pasadena Arcadia, responded to this review

Dear BTWorld, Thank you for the great review of the SpringHill Suites Pasadena/Arcadia, It sounds like we were a perfect fit for you and that makes us at the hotel feel great. We hope to see you again soon! Happy Travels, Courtney More 

Orange
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed June 1, 2015

This trip was for my daughters wedding. Multiple family members and friends used this hotel with us. The rooms were very comfortable, spacious, well maintained and furnishings were very nice. Marriott has always been a good choice, knowing there would never be any issues left unaddressed if any. I would recommend this hotel and would surely stay here again. It... More 

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CEMonrrigo, General Manager at SpringHill Suites Pasadena Arcadia, responded to this review

Dear Devie G, Thank you so much for the fantastic review of the SpringHill Suites Pasadena/Arcadia and congratulations on your daughter’s big day! We really appreciate your loyalty to Marriott and you taking the time to acknowledge the well maintained comfortable rooms. I am so pleased that you enjoyed your stay and hope that we will see you again. We... More 

Honolulu, Hawaii
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed May 26, 2015

I was pleasantly surprised by the Springhill Suites. Our family just needed a place to hang our hats for a couple of days in preparartion for wedding in the area. The hotel was basically no frills, but had clean adequately spacious rooms, mini kitchen with small microwave, sink, and mini refrigerator. Cofee is free downstairs all day and there was... More 

Was this review helpful? Yes 1
CEMonrrigo, General Manager at SpringHill Suites Pasadena Arcadia, responded to this review

Hello PeterPong, I would like to take this opportunity to thank you for the comments you posted about your recent stay at the SpringHill Suites Pasadena/Arcadia. I am pleased that you were impressed by our clean rooms, great breakfast and awesome service. I will share your comments with my team and I hope we have an opportunity to serve you... More 

Mountainair, New Mexico
Level Contributor
45 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed May 25, 2015

Springhill Suites is delightful looking from the outside and the lobby is beautiful. The room left much to be desired. it is small and cramped. Cramped bathroom and tiny makeup area. Only one person at a time could use it. The room itself in spite of being small and cramped was very clean and neat. The noise level was too... More 

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CEMonrrigo, General Manager at SpringHill Suites Pasadena Arcadia, responded to this review

Dear Ray T, Thank-you for sharing your comments. I appreciate you taking the time to let us know your thoughts and impressions of the hotel. While I was delighted to hear our staff was able to meet your expectations I sincerely apologize for the noise disturbances you encountered. We know that any disturbance can mean all he difference to your... More 

Coral Springs, Florida
Level Contributor
64 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 stars Reviewed May 23, 2015

The room we stayed in was spectacular. There was a separate little kitchen area with a mini fridge, microwave and sink. There was also a couch that was very nice. The bathroom was very clean and included a bathtub. What we loved most about the hotel was the free continental breakfast. It was a full hot breakfast with a waffle... More 

Was this review helpful? Yes
CEMonrrigo, General Manager at SpringHill Suites Pasadena Arcadia, responded to this review

Hello Gary N, Thank you for the wonderful review of the Springhill Suites Pasadena/Arcadia. I was delighted to hear you enjoyed the breakfast offerings, our friendly staff and great location. We understand the importance of everyone's "Four legged family member", and are sorry we are not able to accommodate them at this time. We also appreciate your patience while waiting... More 

Peoria, Arizona
Level Contributor
81 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
4 of 5 stars Reviewed May 21, 2015

Location is fantastic--right off the interstate which allows you to get to just about anywhere in the LA are (although not fat at rush hour). Lots of restaurants in the area near the hotel. Front desk is especially friendly and helpful. Rooms are little bigger than normal with a sitting room as you walk in followed by the two queen... More 

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CEMonrrigo, General Manager at SpringHill Suites Pasadena Arcadia, responded to this review

Hello PhilR9, Thank you for your review of the Springhill Suites Pasadena/Arcadia! It's great to hear that you enjoyed our staff’s friendly service, the hotel location and our comfortable rooms. As of May1st the hotel is under new management and one of the changes we have implemented is extending the weekend waffle station to 7 days a week, and it... More 

Palm Desert, California, United States
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed May 19, 2015

I didn't expect much but was very favorably surprised. The desk staff is very friendly and helpful. The rooms are clean and efficiently designed. The bed is excellent. 24/7 snack purchase is a real plus.

Was this review helpful? Yes
CEMonrrigo, General Manager at SpringHill Suites Pasadena Arcadia, responded to this review

Dear David69613, Thanks for the choosing the Springhill Suites in Pasadena/Arcadia and thank you for the great review! We strive to exceed your every expectation and I am thrilled our guest service team and recently renovated rooms were able to deliver. We look forward to seeing you again soon. More 

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