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All 8 Arcadia hotels

Residence Inn Pasadena Arcadia

321 East Huntington Drive, Arcadia, CA 91006
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81%
Ranked #3 of 8 hotels in Arcadia
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed 2 weeks ago
Nikk_M123 Queen Creek, Arizona
  • Reviews (91)
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91 people have reviewed this hotel

Traveler rating
    31
    42
    12
    5
    1
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34
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
Date | Rating
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English first
Queen Creek, Arizona
1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I am a Marriott Rewards Member and have stayed at my share of Marriott properties. I am not one to complain or write a review but this unfortunately was my worst experience yet and felt like I should. I have stayed at other Residence Inns but this one is outdated (popcorn ceilings), rundown and just didn't feel clean. I stayed... More

Was this review helpful? Yes 2
RIGMArcadia, General Manager at Residence Inn Pasadena Arcadia, responded to this review

Hello Nikk_M123: Thank you for your recent stay at the Residence Inn. We take great pride in ensuring our guest’s satisfaction. Unfortunately, we did not meet your expectations on this trip. Our goal is to address your concerns so that we can ensure you have an exceptional experience on your next visit. You’re a valued customer; we would like to... More

Long Island City, New York
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed May 29, 2014

Normally I enjoy staying at Residence Inns when traveling because of the home away from home feeling it provides. I've stayed at several over the years and this one by far was my least favorite. I travel to the LA area several times a year for business. I stayed here for two nights and I will never return to this... More

Was this review helpful? Yes 2
RIGMArcadia, General Manager at Residence Inn Pasadena Arcadia, responded to this review

Hello Mr_Traveler915: While we appreciate your review and your visit to our hotel, we certainly apologize that your stay did not meet the high standards that we try so hard to maintain, not only at our particular hotel but at Residence Inn as a Brand. We take guestroom cleanliness and customer service extremely seriously, so we are certainly disappointed to... More

Sedona, Arizona
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 18, 2014

The best part are the great women in the breakfast area. Ana is a wonderful woman who works so very hard. Wish we could do more than give her a tip. She takes after everyone's needs. Cleans up after everyone and goes table to table to see if you need coffee etc. Can't compliment her enough. Have stayed here before... More

Was this review helpful? Yes
RIGMArcadia, General Manager at Residence Inn Pasadena Arcadia, responded to this review

Hello Germaine P: I was so delighted to read your review about our staff service! Indeed, Ana, our breakfast attendant, is one of our best employees and consistently goes above and beyond for our guests. She has been with us for many years and she treats everyone like her own family. Her sunny demeanor makes you feel right at home.... More

Cincinnati, Ohio
Contributor
15 reviews 15 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed May 13, 2014

I normally stay at IHG properties but decided to give Marriott a try. If I am traveling for the entire week I stay at the "extended" type properties just to take advantage of a full kitchen. I am gone for work by 5:30AM so I always miss any free breakfast and eating out all the time just gets old. I... More

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RIGMArcadia, General Manager at Residence Inn Pasadena Arcadia, responded to this review

Hello JSK50: Thank you for your feedback! I'm glad that your check-in was smooth and you found our close proximity to restaurants, malls, parks and grocery an advantage. You also recognized that the area was very beautiful. Sorry to hear that the courtyard barbecue was down when you wanted to use it and the one in the gatehouse was already... More

Sacramento, California
Contributor
13 reviews 13 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed April 23, 2014

Our first stay (in room 1013) was comfortable, but a bit noisy, as it was the start of spring break and there were lots of college students. The design of the hotel (lots of small buildings next to the parking lot with walkways between everything) means that lots of people could walk by, and they did. Things quieted down after... More

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RIGMArcadia, General Manager at Residence Inn Pasadena Arcadia, responded to this review

Hello Judy: Thank you for your feedback and we are sorry to hear that you had a less than perfect stay. The issues you stated were simply not acceptable and were not reflective of the consistent product that Marriott has been known for for many years. I have addressed your concerns with our Maintenance department and they are taking care... More

Danville, California
1 review
5 of 5 stars Reviewed April 21, 2014

Our recent stay at the Residence Inn Arcadia was a very nice experience. Thank you to Cindy at the checkin desk who was able to accommodate our family with a bigger suite. The rooms are very spacious and clean, with kitchen area. We were very comfortable and were treated very kindly by the hotel staff. The breakfast buffet was great.... More

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RIGMArcadia, General Manager at Residence Inn Pasadena Arcadia, responded to this review

Hi Linda T: So great to hear that you and your family had an enjoyable stay at the Residence Inn Arcadia during Spring break! I'll go ahead and share your feedback with Cindy at the Front Desk. I'm sure she will be delighted to hear that you appreciated the Penthouse Suite. I will also let Ana, Hortensia and Jerry know... More

1 review
5 of 5 stars Reviewed April 20, 2014

Friendly people you would swear they belonged to the same family Complimentary breakfast on the weekends enough so you wont want lunch Clean full rooms with full kitchen- even has a fireplace! Quiet so you can get work done This is our second trip and it was as good as the first. We will be back again Only problem is... More

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RIGMArcadia, General Manager at Residence Inn Pasadena Arcadia, responded to this review

Hello Robert I: This was awesome news! Reading about your wonderful experience at the hotel and our friendly staff makes us all happy and proud. It was our pleasure to be of service to you and your family! We're glad you chose to stay with us again and we already look forward to your next visit. Hope you enjoy this... More

Alexandria
Top Contributor
93 reviews 93 reviews
25 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed April 14, 2014 via mobile

We are big fans of Residence Inn, so when we came to the area to visit colleges, it was the first place I looked. The staff at reception have been great. On our first day, we arrived a bit early, but they still were willing to give us a room. They also made good food recommendations. The hotel is walking... More

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RIGMArcadia, General Manager at Residence Inn Pasadena Arcadia, responded to this review

Hello CyrusMoo: It was great to hear that you are a big fan of the Residence Inn! I am pleased to read that you found our Front Desk associates to be very accommodating, beds were comfortable and location to be convenient and close to area restaurants. I am glad that you also enjoyed our daily hot buffet breakfast. We appreciate... More

Houston
Senior Contributor
44 reviews 44 reviews
17 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed March 24, 2014

While others have noted the dated furnishings, I think that the spaciousness of the suite (an upstairs Queen and full bath in addition to a King and foldout couch and full bath downstairs) and full kitchen make up for some of the dated decor, worn wallpaper and paint, and popcorn ceiling. (Another RI that I have reviewed had even more... More

Was this review helpful? Yes
RIGMArcadia, General Manager at Residence Inn Pasadena Arcadia, responded to this review

Hello loves2garden: Thank you for the kind review you gave us on Tripadvisor! I have shared your wonderful feedback with Daisy and the rest of our Housekeeping team. They were very happy to hear that you found their service to be outstanding and your room spotless! I also let our Gatehouse Attendants know that you commended them for their hard... More

Berkeley, CA
Senior Contributor
41 reviews 41 reviews
37 hotel reviews
113 helpful votes 113 helpful votes
5 of 5 stars Reviewed March 7, 2014

Many members of my family have been at this Residence Inn over the last 5 weeks, caring for a family member who was/is a patient at the City of Hope. Once the patient was discharged from the hospital we needed a place with a 30-minute drive where she could stay. We could not find a house to rent so we... More

Was this review helpful? Yes
RIGMArcadia, General Manager at Residence Inn Pasadena Arcadia, responded to this review

Hi jbullock47: I am so happy to read that you and your family had a comfortable and memorable stay at the Residence Inn! It was our pleasure to serve you. Our entire Housekeeping staff was very appreciative of your recognition of their efforts. Indeed, "thank you" goes a long way in lifting people's spirits. We look forward to seeing you... More

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Additional Information about Residence Inn Pasadena Arcadia

Address: 321 East Huntington Drive, Arcadia, CA 91006
Phone Number:
Location: United States > California > Arcadia
Price Range (Based on Average Rates): $$
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Also Known As:
Residence Inn Pasadena Arcadia Hotel Arcadia
Residence Inn Arcadia
Arcadia Residence Inn

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Official Description (provided by the hotel)
Close to the Rose Bowl, the newly-renovated Residence Inn Arcadia offers modern, oversized suites. Enjoy complimentary hot buffet breakfast. Unwind by the pool and spa or cook your own steak on the outdoor grill. Unwind during our complimentary barbecues and evening social hours. This upscale extended stay hotel offers separate living and sleeping areas, full kitchens with new stainless steel appliances and granite countertop and free Internet. Our pet-friendly hotel is your home away from home! ... more   less 
Number of rooms
120

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