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All 8 Arcadia hotels

Hilton Garden Inn Arcadia / Pasadena Area

3.0 of 5 Hotel   |   199 North Second Avenue, Arcadia, CA 91006
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Ranked #2 of 8 hotels in Arcadia
Certificate of Excellence 2013
A recent review
5 of 5 stars reviewed yesterday
Priscilla M Tehachapi, California
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204 people have reviewed this hotel

Traveler rating
    86
    79
    23
    11
    5
See reviews for
54
28
23
76
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
Date | Rating
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English first
Tehachapi, California
1 review
5 of 5 stars Reviewed yesterday NEW

First rate location, accommodations, service and personnel. Pamela and friendly staff remember us from previous visits. The lounge area, although open to lobby, provides seating useful for semi-private conversations.

Was this review helpful? Yes
1 review
2 of 5 stars Reviewed 6 days ago NEW

The room was priced higher than nearby comparable hotels, did not include breakfast (Hampton Inn did), and overall the condition appeared worn. My room was not vacuum upon my arrival and was not vacuum during my stay.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
1 review
5 of 5 stars Reviewed 6 days ago NEW

pamela aldovar and her colleagues treat you like you deserve to be treated well. always helpful, friendly and responsive. hotel pool, lobby, breakfast area and location are excellent, rooms are very clean, beds really comfortable. hallways are looking a bit worn but that's the only less than perfect thing i noticed. really great value. i prefer this hotel over much... More

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Edmonton, Canada
1 review
4 of 5 stars Reviewed 1 week ago NEW

Excellent service. Comfortable pool - close to race track and Arcadia Park as well as the interstate. Some traffic noise experienced rorm the interstate. Nice lounge area with newspapers and cookies. Large excellent parking area for vehicles with trailers/boats which was good for group.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Esequiel M, General Manager at Hilton Garden Inn Arcadia / Pasadena Area, responded to this review

Dear Donald A, Thank you very much for your positive feedback about our customer service, pool, and amenities we offer. Our team takes great pride in what they do and I am pleased to know that you experienced this first hand. Please visit us again soon and thank you again for making the time to post a review on Trip... More

Memphis, Tennessee
1 review
5 of 5 stars Reviewed 1 week ago

I was welcomed upon arrival and accommodated on every turn during my visit. The breakfast was a treat each morning. The room was clean with a comfy bed. Hotel was central to good restaurants and store, as well as easy access to the interstate.

Was this review helpful? Yes
Esequiel M, General Manager at Hilton Garden Inn Arcadia / Pasadena Area, responded to this review

Dear James D, Thank you for making the time to post a review of your recent stay with us. I am glad that you enjoyed your breakfast every morning and that you found our beds to be comfortable as well as your room being in clean condition. We look forward to your next visit! More

La Puente, California
1 review
5 of 5 stars Reviewed 1 week ago

Fun Time! well organize hotel, great services, clean rooms., very helpful costumer services had a great experience with my family, I will definably came back, and recommended this hotel to all my friends and family great customer service, love the area and I love that is around/ walking distance from restaurants, thank you Hilton Garden. you guys are making my... More

Was this review helpful? Yes
Esequiel M, General Manager at Hilton Garden Inn Arcadia / Pasadena Area, responded to this review

Dear Rosa G, Thank you very much for your kind words about our overall hotel. I am very happy to know that we made your stay an enjoyable one. Please contact me prior to your next visit as I would love the opportunity to personally welcome you to Arcadia! Sincerely, Esequielm.munoz@hilton.com More

Portland, United States
1 review
3 of 5 stars Reviewed 1 week ago

This is a fairly nice hotel. I had a few issues during my stay, but nothing that rose to the level that I had time to report it or deal with it during my short trip. The rooms are very clean and the hotel has a nice ambiance. The parking was adequate, which is one of my key measures of... More

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Esequiel M, General Manager at Hilton Garden Inn Arcadia / Pasadena Area, responded to this review

Dear James W, Thank you for your honest feedback. It is feedback such as yours that enables us to look at the areas we need to improve on. I apologize for the comfort of the bed. I had already contacted the city of Arcadia to remind them about the permit and they are a little behind with these inspections. We... More

San Diego, CA
Top Contributor
111 reviews 111 reviews
19 hotel reviews
61 helpful votes 61 helpful votes
3 of 5 stars Reviewed 1 week ago

Here for 2 nights. Staff is very good. Bed was comfortable, but heater was way too noisy. I ended up shutting it off and finding an extra blanket. With heater on I had to turn up sound on television!! I understand property is coming under new management, maybe they will put money into upgrading heat/air in rooms. Good free parking.... More

Was this review helpful? Yes
Esequiel M, General Manager at Hilton Garden Inn Arcadia / Pasadena Area, responded to this review

Dear SD Travel Mom, Thank you for your recent stay and for making the time to give us your feedback of your experience with us. It pleases me to know that you were offered a friendly service and that you found our beds to be comfortable. As to the AC & Heating units, I apologize for the noise inconvenience and... More

Dewey AZ, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

We are organizing an amateur soccer association in S CA. This location is great to have prospective members come to meetings or to meet with them. The staff was very helpful and resourceful to our needs. Great location and comfortable.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Esequiel M, General Manager at Hilton Garden Inn Arcadia / Pasadena Area, responded to this review

Dear Kenneth, It is comments like yours that gives me great pride in what I do. Thank you for recommending our hotel and for recognizing our team for their customer service. Good luck with your soccer association! Please contact me if you have not yet negotiated a set rate with us. Best Regards, Esequiel Munoz esequielm.munoz@hilton.com More

2 reviews
3 of 5 stars Reviewed 2 weeks ago

room was nice but however the tub was dirty. had to wipe out with wet nap. i about gagged to be honest. they have to definitely check on house keeping. we have stayed at multiple hiltons and was happy but this one because of tub I'm not

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Esequiel M, General Manager at Hilton Garden Inn Arcadia / Pasadena Area, responded to this review

Dear Laura Monty, Thank you for making the time to post a comment of your recent stay with us. I apologize for the condition of the bath tub. I personally inspected the room that you stayed in & discovered that the paint coat on the bath tub is in need of a repair/repaint. I have contacted the company who painted... More

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Additional Information about Hilton Garden Inn Arcadia / Pasadena Area

Also Known As:
Hilton Garden Inn Arcadia / Pasadena Area Hotel
Hilton Garden Inn Arcadia / Pasadena Area Hotel Arcadia
Hilton Garden Inn Arcadia
Hilton Arcadia
Arcadia Hilton Garden Inn
Arcadia Hilton
Address: 199 North Second Avenue, Arcadia, CA 91006
Phone Number:
Location: United States > California > Arcadia
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 8 hotels in Arcadia
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Arcadia / Pasadena Area 3*
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