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Hilton Garden Inn Arcadia / Pasadena Area

3.0 of 5 199 North Second Avenue, Arcadia, CA 91006
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Certificate of Excellence 2014
Hilton Garden Inn Arcadia / Pasadena Area
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Hilton Garden Inn Arcadia / Pasadena Area
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287 reviews from our community

Traveler rating
    125
    110
    33
    14
    5
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79
42
32
104
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Bullherd City, United States
1 review
3 of 5 stars Reviewed yesterday NEW

fair.. needs to redesign handicapped bathrooms otherwise was fine, except should have been notified that there was work going on in building..and the price of the breakfast was to high for what you got, next time will eat off of the property

Review collected in partnership with Hilton Garden Inn

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Newport, United States
1 review
5 of 5 stars Reviewed 6 days ago NEW

The staff at this hotel is very friendly and acknowledge you on a first name basis. They go out of their way to make your stay away from home as comfortable and pleasant as possible. The hotel is in the process of renovating, but made sure our stay was not affected by the construction. My last stay was in one... More 

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Arcadia, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

Our stay was just a weekend get-a-way. At times we all need to do that. We actually live less that 5 miles away, but needed much quality time to ourselves away from the daily issues of life and to continue to build on our relationship. This hotel provided a place to get that. We have plans to do it more... More 

Review collected in partnership with Hilton Garden Inn

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Griselda V, Front Office Manager at Hilton Garden Inn Arcadia / Pasadena Area, responded to this review

Dear Tyrone S., Thank you so much for your comments. I agree that we all need that time to ourselves away from the"normal" and am glad that you found our hotel to be the right place to do that. We look forward to having you again in the near future. Griselda More 

Highlands Ranch, Colorado
2 reviews
5 of 5 stars Reviewed 4 weeks ago

Great place to stay. Can't wait to see the renovation (in progress). I really like that it is walking distance to lots of restaurants and next to downtown Arcadia. It's also only a few minutes drive to Pasadena!

Review collected in partnership with Hilton Garden Inn

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Griselda V, Front Office Manager at Hilton Garden Inn Arcadia / Pasadena Area, responded to this review

Dear jmd411, We appreciate you taking the time to write this review. We are beginning to see our new hotel rooms as they are completed and can't wait to see the end product. We invite you to stay with us in the near future to see our new product! We hope to see you soon! Griselda More 

San Jose
1 review
4 of 5 stars Reviewed January 24, 2015

The price was good for Pasadena. The breakfast was only $12.95 for two if you booked it the day before, and was cooked to order. The bed was ok, and the hot tub was hot and towels were available at the pool.

Review collected in partnership with Hilton Garden Inn

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Griselda V, Front Office Manager at Hilton Garden Inn Arcadia / Pasadena Area, responded to this review

Dear Sally L., Thank you for your comments. I am glad that you enjoyed our hot tub during your stay with us as it is a highlight at our hotel! Are you aware that our beds are adjustable to your liking with a knob on each side? We hope to have you as our guest again soon to enjoy the... More 

San Diego
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed January 23, 2015

Great hotel near lots restaurants within walking distance. Very clean and modern. I love the firmness control the beds have. If price is right I will always try to stay here on my multiple trips to the area over the course of a year.

Review collected in partnership with Hilton Garden Inn

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Griselda V, Front Office Manager at Hilton Garden Inn Arcadia / Pasadena Area, responded to this review

Dear Gregoncamera, Thank you so much for your kind words. Our Garden Sleep System beds are a guest favorite. We are currently indergoing a renovation and would love for you to visit us during your next trip to Arcadia and enjoy the comforts included with our new product! Griselda More 

Indianapolis, Indiana
Top Contributor
54 reviews 54 reviews
23 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed January 19, 2015

2nd stay within the last year (4th overall), and very happy again. Front desk staff is very friendly and professional, housekeeping does a great job with very clean rooms, and the dining area/bar is well run. The staff certainly makes this place great. I am happy to keep coming back. I like the hotel location. Easy walking to restaurants and... More 

Was this review helpful? Yes
Griselda V, Front Office Manager at Hilton Garden Inn Arcadia / Pasadena Area, responded to this review

Dear billgilbert, Thanks a million for your positive feedback! We are delighted that you have enjoyed every stay with us. Our team genuinely takes pride in what they do for each guest, every day. We understand that we are your home away from home and treat you as our own family visiting our homes. We look forward to having you... More 

Chicago, United States
1 review
5 of 5 stars Reviewed January 14, 2015

This is an excellent property in a very good area close to the race track. The property is a little dated, but they are undergoing an overhaul in the coming weeks. I think it will be really nice when it is done. The staff is awesome and the rooms are clean. I can't wait to go back after the re-model.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Griselda V, Front Office Manager at Hilton Garden Inn Arcadia / Pasadena Area, responded to this review

Dear William L., We appreciate and thank you for taking the time to provide us a review. Our staff and our location make us a great "catch" in Arcadia. We are glad to say that we are currently undergoing that renovation that you look forward to seeing. We would like to have you as our guest during your next visit... More 

1 review
4 of 5 stars Reviewed January 8, 2015

The staff is extremely helpful and responsive, especially Denise and Pamela. The decor is a little tired, but a remodel is beginning this month. Any of the minor issues I have with the hotel will no doubt be corrected with the redo. As of now, they don't have a restaurant or very satisfactory room service, but that is changing. If... More 

Was this review helpful? Yes
Griselda V, Front Office Manager at Hilton Garden Inn Arcadia / Pasadena Area, responded to this review

Dear Nancy K. I agree that Denise and Pamela are extremely helpful. They are a great asset to our hotel and are glad to have them as part of our team. We are glad to inform you that our remodel is currently underway and we are excited to see the end result. We invite you to visit us in the... More 

Media, United States
1 review
5 of 5 stars Reviewed January 8, 2015

my son got married and I had people coming from around the world, the accommodations and the care was above and beyond fantastic, the manager Marisol was the best I ever had, and I travel around the world a lot.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Griselda V, Front Office Manager at Hilton Garden Inn Arcadia / Pasadena Area, responded to this review

Dear Yuval B., We are delighted that your wedding guests were well taken care of as we know how busy a life event such as yours can keep you. Marisol is a wonderful asset to our hotel. She is known for going above and beyond in everything she does. We are thank ful for your kind review and we wish... More 

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Additional Information about Hilton Garden Inn Arcadia / Pasadena Area

Address: 199 North Second Avenue, Arcadia, CA 91006
Phone Number:
Location: United States > California > Arcadia
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Arcadia / Pasadena Area 3*
Number of rooms: 124
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Also Known As:
Hilton Garden Inn Arcadia / Pasadena Area Hotel Arcadia
Hilton Arcadia
Arcadia Hilton Garden Inn

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