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All 8 Arcadia hotels

Hilton Garden Inn Arcadia / Pasadena Area

3.0 of 5 Hotel   |   199 North Second Avenue, Arcadia, CA 91006
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83%
Ranked #1 of 8 hotels in Arcadia
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 3 days ago
Meghan C Monrovia, United States
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239 people have reviewed this hotel

Traveler rating
    103
    92
    26
    13
    5
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61
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95
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (20)
Date | Rating
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English first
Monrovia, United States
1 review
5 of 5 stars Reviewed 3 days ago NEW

This was a great place for me to stay while I had relatives borrowing my room (long story). It's very neat and refreshing and the breakfast is AWESOME, I would recommend it to anyone who needs to stay in or around my hometown of Monrovia. The staff is friendly and good at what they do.

Review collected in partnership with Hilton Garden Inn

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San Ramon, United States
1 review
5 of 5 stars Reviewed 4 days ago NEW

I've been to this Hilton Garden location 4X and every time it is easy to check in and out and the staff is helpful and friendly. The rooms are always immaculate and comfortable. I will come back to his hotel when business brings me to the Los Angeles area.

Review collected in partnership with Hilton Garden Inn

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Royal Oak, Michigan
Contributor
11 reviews 11 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago

Spent 3 nights at the HGI in Arcadia for the Rose Bowl in late December/January and was very pleased with the hotel. There were enough people at the front desk to ensure timely check in/assistance for the guests and they were very willing to help when it came to coordinating transportation to the Rose Parade. The breakfast was quite good... More

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San Jose, United States
1 review
4 of 5 stars Reviewed 1 week ago

This is a very clean hotel with excellent customer service. If you are a family of 5 like us you need to know that the rooms only accommodate 4. The chair in the room does not pull out into a sofa. Breakfast is not included...not even continental, so you need to budget separately for that. But if you are just... More

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Rancho Cucamonga, California
1 review
5 of 5 stars Reviewed 1 week ago

i had a great stay at this hotel. juan in breakfast area was great. the girls at check in too. hotel manager offer his cell number if i needed anything. great customer service, it starts with leadership and this hotel has it... thank you

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Sunnyvale, CA, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

When we checked in, everything was accomplished smoothly. When we got to the room, neither electronic card-key worked. Housekeeping was in the next room, and a pleasant young lady let us into the room. I went down to the lobby and got both keys properly programmed. The Inn was clean and bright, and everything (except the keys) was as expected.... More

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San Diego, United States
1 review
2 of 5 stars Reviewed 2 weeks ago

After waiting more than 15 minutes, the front desk person finally decided to show up. And after nearly 15 minutes of phone time with the reservation agent, clearly outlining my needs for a connecting room, and a guarantee that I would receive one, I was told that no connecting rooms were available. Needless to say, I was not happy. I... More

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Esequiel M, General Manager at Hilton Garden Inn Arcadia / Pasadena Area, responded to this review

Dear Stuart A, Thank you for making the time to post a review of your recent stay with us. Your feedback is important to us in order to improve. I will review your survey with my team. I apologize for the connecting room & pillow inconvenience. Please contact me directly on your next visit as I will ensure your stay... More

Lilburn, Georgia
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I had such a wonderful experience. The front desk agent Joe was fabulous. We had a issue with our fridge and they fixed it immediately. Housekeeping cleaned our rooms daily. Thank you for such a great stay.

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Esequiel M, General Manager at Hilton Garden Inn Arcadia / Pasadena Area, responded to this review

Dear Stacey S, Thank you very much for your nice comments about your recent experience. Joe is fairly new to our team and he has already made a positive impact. You could rest assure that he will get acknowledgement for your recognition of his service. Please visit us again soon! More

Fresno, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

Very Clean, Friendly welcoming staff! Good brand with great value and services! Great stay for Business, Personal, Pleasure and Family stays! Highly Recommend the hotel! Parking is free - this can be a additional cost depend on location but here is free! With Free order to table breakfast, this is an excellent added bonus from just continental BKFST. Love it!

Review collected in partnership with Hilton Garden Inn

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Esequiel M, General Manager at Hilton Garden Inn Arcadia / Pasadena Area, responded to this review

Dear Shoka T, Your enthusiasm is read through the lines in your survey! I am very pleased to know that you enjoyed the benefits during your visit with us. We look forward to welcoming you back to Arcadia! More

Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We had asked for top floor and not near elevators for peaceful sleep. We reach destination earlier then expected. The front clerk accommodated us with early check in on a 2nd floor reassuring us no noise near us. We did have peaceful sleep. Very happy for complimentary cookies and flavored water. There were plenty restaurants around the hotel. I would... More

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Esequiel M, General Manager at Hilton Garden Inn Arcadia / Pasadena Area, responded to this review

Dear Alicia R, Thank you for your comments about your stay with us. I am glad that your request to have a room on the 2nd floor was honored and that you enjoyed the quietness, and the amenities we offer. We are in the process of increasing our staffing to meet the high demands of the summer season. We look... More

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Additional Information about Hilton Garden Inn Arcadia / Pasadena Area

Address: 199 North Second Avenue, Arcadia, CA 91006
Phone Number:
Location: United States > California > Arcadia
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Arcadia / Pasadena Area 3*
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Also Known As:
Hilton Garden Inn Arcadia / Pasadena Area Hotel Arcadia
Hilton Arcadia
Arcadia Hilton Garden Inn

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Class
Number of rooms
124

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