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Hilton Garden Inn Arcadia / Pasadena Area

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199 North Second Avenue, Arcadia, CA 91006
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Hilton Garden Inn Arcadia / Pasadena Area
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Hilton Garden Inn Arcadia / Pasadena Area
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295 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

the staff is super. very friendly , accomodating, answers all questions, offers bold bottle of water, very efficeint. I felt safe and comfoted here and the lobby is large with many places to rest, read or work. while it does not have a bar, they have wine and beer in coolers and can point you to a bar next door.

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Senior Contributor
41 reviews 41 reviews
20 hotel reviews
31 helpful votes 31 helpful votes
3 of 5 stars Reviewed March 22, 2015 via mobile

We had a reservation for 3 nights, but bailed out after one. Construction going on in the lobby eliminating one of the two elevators from service. Carpeting in all public areas (including the one operating elevator) really needs to be ripped up and replaced--very dirty. Room was clean, but very tired. Sink was cracked; had to wear earplugs overnight because... More 

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1 review
1 of 5 stars Reviewed March 21, 2015

Hotel is currently under renovation - tiles in lobby and hall torn up, only one elevator available. It's a dusty mess, and even the pool is being spray painted. Worse, the front desk is defensive and unapologetic over the situation, which numerous guests have complained about. Yet they are charging full price and completely inhospitable It's awful and unpleasant staying... More 

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San Francisco
Top Contributor
61 reviews 61 reviews
58 hotel reviews
48 helpful votes 48 helpful votes
3 of 5 stars Reviewed March 17, 2015

Stayed here one night for business. Early check-in was no problem and the receptionist was professional, despite being the only person at the desk. Overall, it's an easy property to reach from the freeway, quiet, with lots of restaurant options within walking distance. Free parking was great. The room was clean and spacious. So why only 3 stars? Two reasons:... More 

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Morro Bay, CA, United States
1 review
4 of 5 stars Reviewed March 11, 2015

Third stay I will stay here again. Liked the people. the room was very good. A lot of conveniences nearby, shopping, restaurants, and banking. The location is very central to Los Angeles area cities and easy on and off freeway. We felt very safe at this location.

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Phoenix, United States
1 review
5 of 5 stars Reviewed March 9, 2015

The room was very spacious and seemed very clean. The whole place was very clean (and they were in the middle of a renovation. The staff was very knowledgeable and helpful. They were also very courteous. They made you feel special.

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jarlby, NY, United States
1 review
5 of 5 stars Reviewed March 3, 2015

Comfortable, nicely appointed. Good desk (I was here on business). Fridge and microwave meant that I could fend for myself. I might not have been so happy if I hadn't gotten a good rate (full fare is HIGH), but for what I paid, I got great value. Also, very friendly and accommodating for multi-night stays.

Review collected in partnership with Hilton Garden Inn

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Tucson
1 review
5 of 5 stars Reviewed March 2, 2015

Like McArthur; we will return. Staff was attentive. Heating was efficient and quiet. Our anniversary was treated nicely. Rooms were clean and quiet. Meemory foam on the bed was used previously by 300 lber. My 110 lb wife got lost there.

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Bullherd City, United States
1 review
3 of 5 stars Reviewed February 28, 2015

fair.. needs to redesign handicapped bathrooms otherwise was fine, except should have been notified that there was work going on in building..and the price of the breakfast was to high for what you got, next time will eat off of the property

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Newport, United States
1 review
5 of 5 stars Reviewed February 23, 2015

The staff at this hotel is very friendly and acknowledge you on a first name basis. They go out of their way to make your stay away from home as comfortable and pleasant as possible. The hotel is in the process of renovating, but made sure our stay was not affected by the construction. My last stay was in one... More 

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