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Hilton Garden Inn Arcadia / Pasadena Area

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199 North Second Avenue, Arcadia, CA 91006
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1 room 1 guest
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Hilton Garden Inn Arcadia \/ Pasadena Area
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325 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Springfield, Illinois
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed 1 week ago

We were in Arcadia for a few days to visit family and stayed there Aug 8 - Aug. 10. We have stayd at many hilton properties and quite frankly, it was probably the worst experience we had. No, there are not a single major issues, just a lot of small problems which makes the stay less than pleasant. 1. The... More 

Was this review helpful? Yes 3
Steve T, General Manager at Hilton Garden Inn Arcadia / Pasadena Area, responded to this review

Dear SUSA001, Thank you for staying with us and I appreciate your taking the time to provide me with feedback. We are constantly trying to improve our service and accommodations. I hope next time you will consider giving us an opportunity to serve you again. More 

Templeton, California
1 review
5 of 5 stars Reviewed 2 weeks ago

This hotel worked for us in that it was removed from the madding crowd. Easy access to freeway and Pasadena, even to downtown L.A. Easy parking and the hotel staff was friendly but not overbearing. Coffee and paper in the morning was a plus.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Steve T, General Manager at Hilton Garden Inn Arcadia / Pasadena Area, responded to this review

Dear ChippewaFerguson, Thank you for choosing the Hilton Garden Inn in Arcadia and thanks for the great review! I am so glad our hotel provided the intended oasis feeling away from the nearby Downtown LA attractions. We are just minutes from the nightlife in Old Town Pasadena, the Rosebowl and famous Colorado Blvd. Come back and see us again soon! More 

West Springfield, United States
1 review
1 of 5 stars Reviewed 2 weeks ago

Hotel was clean and most of the front desk staff are friendly. the internet is horrible. Slow and disconnects for no reason. Issues with AC unit in room. Also have to pay for breakfast. Almost all the hotels around them offer a free hot breakfast.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Steve T, General Manager at Hilton Garden Inn Arcadia / Pasadena Area, responded to this review

Dear Steven C., Thank you for staying with us and thanks for taking the time to provide your feedback. I am so glad you found our staff friendly and hotel clean! Your concerns are being addressed and I hope you will return to see us again soon. More 

Brentwood, United States
1 review
3 of 5 stars Reviewed 3 weeks ago

Overall the hotel was clean and nice. We had problems with the AC and the fridge but it was ok. The hotel is located close to a ton of restaurants and it is close enough to Pasadena which was the reason for our stay that I would maybe book it again.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Steve T, General Manager at Hilton Garden Inn Arcadia / Pasadena Area, responded to this review

Dear Julie R., Thank you for choosing to stay with us and thanks for the review. We hope you will return soon and come stay with us again! More 

Los Angeles, California
Level Contributor
14 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 4 weeks ago

The facility, the staff, the breakfast, the hot cookies (at the front desk)..... Everything is great. One of the best things, outside of those listed above is that it's in a nice area that has shopping and restaurants galore.

Was this review helpful? Yes
Steve T, General Manager at Hilton Garden Inn Arcadia / Pasadena Area, responded to this review

Dear George S., Thanks for choosing the Hilton Garden Inn! Here in Arcadia/Pasadena our staff works hard to ensure your stay is comfortable and productive. Warm cookies, clean rooms, friendly staff....we know what it takes! Come back and see us again soon! More 

Trying to get to where I want to be...
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Our family stayed at this hotel for 4 nights and we truly enjoyed our stay. The lobby was modern and welcoming and this was the absolute first time our request for a first floor room was honored. We got an email the day before check-in which allowed us to check-in online. We actually arrived 2 hours before check-in begin and... More 

Was this review helpful? Yes
Steve T, General Manager at Hilton Garden Inn Arcadia / Pasadena Area, responded to this review

Dear Shanfran, Thanks for staying with us at the newly renovated Hilton Garden Inn in Arcadia and thanks for the great review! Our proximity to downtown LA as well as prime positioning in the heart of the San Gabriel Valley make our hotel a top choice for travelers from around the world. Whether you are in town on business or... More 

Fort Lauderdale, Florida
Level Contributor
21 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This Garden Inn is just steps off of Arcadia's main street, Huntington Avenue. There is a full compliment of shops and restaurants, including the requisite Starbucks, Olive Garden, Claim Jumper, Fridays, etc. There are also banks and convenience stores, all within a 10 minute walk. The hotel itself is typical Garden Inn, large rooms with fridge, microwave and coffee maker.... More 

Was this review helpful? Yes 1
Steve T, General Manager at Hilton Garden Inn Arcadia / Pasadena Area, responded to this review

Dear Thom G., Thanks for staying with us at the Garden and thanks for the great review! Our Hilton Garden Inn is located in the heart of the San Gabriel Valley near Pasadena and Arcadia's hottest attractions: NASA's JPL, the Rosebowl, Santa Anita Racetrack.....just to name a few! Come back and stay with us again soon! More 

Bedford, United States
1 review
5 of 5 stars Reviewed July 24, 2015

My two sisters and I were on a week-long trip to California. We loved our stay at Hilton Garden Inn in Arcadia. Very clean rooms and nice comfortable beds. Very nice part of town. We were conveniently located to In and Out Burger, a must for first visit to California.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Steve T, General Manager at Hilton Garden Inn Arcadia / Pasadena Area, responded to this review

Dear Donna D., Thank you for choosing the Hilton Garden Inn in Arcadia and thanks for the great review! Our hotel is conveniently located near some of the San Gabriel Valley's most popular attractions: Santa Anita Racetrack, NASA's JPL and beautiful downtown Arcadia and Monrovia. In fact, the original In & Out Burger is just minutes away from our hotel!... More 

Arcadia, United States
1 review
2 of 5 stars Reviewed July 23, 2015

This hotel is very dated, very loud AC unit, has a lot of internal cosmetic damage, louder than most HGI's I've stayed in throughout the country in the past. You should also know that there is no evening restaurant / bar like most other HGI's. Room service comes from an outside restaurant down the street. It's a good location, staff... More 

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Steve T, General Manager at Hilton Garden Inn Arcadia / Pasadena Area, responded to this review

Dear Michael D., Thank you for staying with us and thanks for the feedback. We know that our customers' satisfaction is critical to our success and your comments will be used to continually improve the experience at our hotel as we complete a thorough renovation of our facilities. Safe travels and please come back and see us again soon. More 

Gainesville, Florida
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed July 14, 2015

This hotel did provide the value stay. The price is good and the room is clean. Also this area has a lot of Asian delicacy can eat. I will definitely chose this hotel again if I travel to this area in LA.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Steve T, General Manager at Hilton Garden Inn Arcadia / Pasadena Area, responded to this review

Dear Eugene T., Thanks for choosing the Hilton Garden Inn in Arcadia/Pasadena! I am thrilled you enjoyed your stay. We are in the downtown Arcadia in the heart of the San Gabriel Valley near some of the finest dining and nightlife in town. Come back and see us again soon! More 

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