We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Hilton Garden Inn Arcadia / Pasadena Area

Certificate of Excellence
Hotel deals
Hotel website
199 North Second Avenue, Arcadia, CA 91006
Special Offer
Romance Package
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 3 more sites!
Hilton Garden Inn Arcadia / Pasadena Area
Professional photos View all
Browse nearby
Hilton Garden Inn Arcadia / Pasadena Area
Write a Review

293 reviews from our community

Traveler rating
    127
    111
    35
    14
    6
See reviews for
80
44
32
107
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (24)
Date | Rating
  • English first
  • French first
  • German first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
  • All months
    (293)
  • Mar-May only
    (67)
  • Jun-Aug only
    (98)
  • Sep-Nov only
    (72)
  • Dec-Feb only
    (56)
All months
Senior Contributor
40 reviews 40 reviews
19 hotel reviews
30 helpful votes 30 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

We had a reservation for 3 nights, but bailed out after one. Construction going on in the lobby eliminating one of the two elevators from service. Carpeting in all public areas (including the one operating elevator) really needs to be ripped up and replaced--very dirty. Room was clean, but very tired. Sink was cracked; had to wear earplugs overnight because... More 

Was this review helpful? Yes 1
1 review
1 of 5 stars Reviewed 1 week ago via mobile

Hotel is currently under renovation - tiles in lobby and hall torn up, only one elevator available. It's a dusty mess, and even the pool is being spray painted. Worse, the front desk is defensive and unapologetic over the situation, which numerous guests have complained about. Yet they are charging full price and completely inhospitable It's awful and unpleasant staying... More 

Was this review helpful? Yes
San Francisco
Top Contributor
61 reviews 61 reviews
58 hotel reviews
48 helpful votes 48 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Stayed here one night for business. Early check-in was no problem and the receptionist was professional, despite being the only person at the desk. Overall, it's an easy property to reach from the freeway, quiet, with lots of restaurant options within walking distance. Free parking was great. The room was clean and spacious. So why only 3 stars? Two reasons:... More 

Was this review helpful? Yes
Morro Bay, CA, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

Third stay I will stay here again. Liked the people. the room was very good. A lot of conveniences nearby, shopping, restaurants, and banking. The location is very central to Los Angeles area cities and easy on and off freeway. We felt very safe at this location.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Phoenix, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

The room was very spacious and seemed very clean. The whole place was very clean (and they were in the middle of a renovation. The staff was very knowledgeable and helpful. They were also very courteous. They made you feel special.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
jarlby, NY, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

Comfortable, nicely appointed. Good desk (I was here on business). Fridge and microwave meant that I could fend for myself. I might not have been so happy if I hadn't gotten a good rate (full fare is HIGH), but for what I paid, I got great value. Also, very friendly and accommodating for multi-night stays.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Bullherd City, United States
1 review
3 of 5 stars Reviewed 4 weeks ago

fair.. needs to redesign handicapped bathrooms otherwise was fine, except should have been notified that there was work going on in building..and the price of the breakfast was to high for what you got, next time will eat off of the property

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Newport, United States
1 review
5 of 5 stars Reviewed February 23, 2015

The staff at this hotel is very friendly and acknowledge you on a first name basis. They go out of their way to make your stay away from home as comfortable and pleasant as possible. The hotel is in the process of renovating, but made sure our stay was not affected by the construction. My last stay was in one... More 

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Arcadia, United States
1 review
5 of 5 stars Reviewed February 4, 2015

Our stay was just a weekend get-a-way. At times we all need to do that. We actually live less that 5 miles away, but needed much quality time to ourselves away from the daily issues of life and to continue to build on our relationship. This hotel provided a place to get that. We have plans to do it more... More 

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Griselda V, Front Office Manager at Hilton Garden Inn Arcadia / Pasadena Area, responded to this review

Dear Tyrone S., Thank you so much for your comments. I agree that we all need that time to ourselves away from the"normal" and am glad that you found our hotel to be the right place to do that. We look forward to having you again in the near future. Griselda More 

Highlands Ranch, Colorado
2 reviews
5 of 5 stars Reviewed January 27, 2015

Great place to stay. Can't wait to see the renovation (in progress). I really like that it is walking distance to lots of restaurants and next to downtown Arcadia. It's also only a few minutes drive to Pasadena!

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Griselda V, Front Office Manager at Hilton Garden Inn Arcadia / Pasadena Area, responded to this review

Dear jmd411, We appreciate you taking the time to write this review. We are beginning to see our new hotel rooms as they are completed and can't wait to see the end product. We invite you to stay with us in the near future to see our new product! We hope to see you soon! Griselda More 

Questions? Get answers from hotel staff and past guests. Ask a question

55 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (26)
Viewed
Hotel & grounds (2)
Viewed
Room/suite (15)
Viewed
View from room (1)
Viewed
Bathroom (2)
Viewed
Other (6)

Management photos: Courtesy of the property manager

Viewed
All management photos (29)
Viewed
Room/suite (8)
Viewed
Business center/function rooms (2)
Viewed
View from room (1)
Viewed
Hotel & grounds (7)
Viewed
Dining (1)
Viewed
Pool/beach area (1)
Viewed
Other (9)
Hotels you might also like...
Check In Check Out
Price Your Stay

Amenities

Questions? Get answers from hotel staff and past guests. Ask a question