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BEST WESTERN Seacliff Inn

#1 of 6 Hotels in Aptos
Certificate of Excellence
3.0 of 5
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7500 Old Dominion Court, Aptos, CA 95003
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BEST WESTERN Seacliff Inn
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578 Reviews from our TripAdvisor Community

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Calgary, Canada
Level Contributor
21 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

This is a good option if staying in the Santa Cruz, CA area. Just off the freeway in the village of Aptos, the location is quiet and the property has a nice pool area. An onsite restaurant and bar are convenient although there are other good eating options in the village, like Burger. I originally booked a non-pool view room... More 

Helpful?
Thank mhender
seacliff7500, Manager at BEST WESTERN Seacliff Inn, responded to this review

Hello mhender, It's our pleasure to have you visit with us at the Seacliff Inn. Thank you very much for taking the time to write this review and share your experiences with other travelers. We truly appreciate your fantastic comments regarding our location, pool, complimentary breakfast and front desk staff! We apologize for the disturbance you experienced from the A/C... More 

Juneau, United States
2 reviews
4 of 5 stars Reviewed 1 week ago

Convenient location. Clean, comfortable rooms, laundry and free breakfast looking out over lovely garden. Loved the heated outdoor pool for late night swim followed by relaxing soak in hot tub under the stars.

Review collected in partnership with Best Western

Helpful?
Thank Karen E
seacliff7500, Manager at BEST WESTERN Seacliff Inn, responded to this review

Greetings Karen, Thank you very much for your review and for your wonderful compliments. We are so pleased that you enjoyed your stay with us. It was our pleasure to host you and hope that you return to our inn when visiting our beautiful city. Best Wishes, Management More 

Silverthonrne, CO
Level Contributor
122 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
3 of 5 stars Reviewed 1 week ago

I checked in to the hotel and my room was not ready. Instead they gave me a handicapped room that was large and located on the second floor. I do not need handicapped, but thought it would be ok. Not. There was an adjoining room and I could hear the TV blaring through the door at 3 in the afternoon.... More 

Helpful?
Thank cheribree
seacliff7500, Manager at BEST WESTERN Seacliff Inn, responded to this review

Hello cheribree, Thank you for your business and for taking the time to share your concerns. We are so sorry to hear that you had problems with your room. We strive to provide excellent customer service to all our patrons and do take our customer experience very seriously. We do apologize for any inconvenience or discomfort during your stay, and... More 

Newport, United States
1 review
3 of 5 stars Reviewed 2 weeks ago

Carpet had stains and sections cut out. Lamp between beds did not work. Tub faucet knob came off. I had to screw it on with my fingers. Staff was nice. It is center to most things in the Santa Cruz county.

Review collected in partnership with Best Western

Helpful?
Thank Allen B
seacliff7500, Manager at BEST WESTERN Seacliff Inn, responded to this review

Hello Allen, Thank you for your business and for taking the time to share your concerns. We were saddened to learn that your experience with us at the Seacliff Inn was not all that you hoped for. Although it distresses us to learn of any shortcoming at our property, it does give us an opportunity to better serve you. We... More 

San Luis Obispo, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

Friendly, helpful staff, went out of their way to make my stay the best. The room was spotless, bed was wonderful, pillows were just right not too soft and not too hard, nor were they too old....if you have ever experience that you will really appreciate this Best Western! I was with a group that meets all over California 3... More 

Review collected in partnership with Best Western

Helpful?
Thank Jacqueline T
seacliff7500, Manager at BEST WESTERN Seacliff Inn, responded to this review

Hello Jacqueline, What a lovely review of our hotel. Thank you for taking the time and effort posting it on Tripadvisor. It was our absolute pleasure to have you as our guest and I know our team will be overjoyed to know you enjoyed your stay from beginning to end. Our sole aim is to provide a calm and relaxing... More 

Arizona
Level Contributor
34 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
3 of 5 stars Reviewed 3 weeks ago

This hotel is a combination of buildings that really need updating. We stayed in an accessible room that was quite large, but not really close to the breakfast area or main lobby. The room was very clean but shabby, with low windows that looked out into a parking lot. It was dark and dreary, somewhat depressing to stay in, but... More 

Helpful?
Thank jantravlz
Walnut Creek, California
1 review
5 of 5 stars Reviewed 4 weeks ago

Friendly service is coupled with a lovely garden setting in a great location near restaurants and beaches. The bar is full service and offers an informal atmosphere. Best Western Seacliff Inn is located near Hwy. 1. Your stay can't get much better.

Review collected in partnership with Best Western

Helpful?
Thank 510lindyj
seacliff7500, Manager at BEST WESTERN Seacliff Inn, responded to this review

Hello 510lindyj, It is always a pleasure receiving feedback from our valued clients. We truly appreciate you taking the time to share your lovely TripAdvisor review. We are thrilled you had a wonderful experience, Seacliff Inn is certainly a phenomenal hotel – there is always something for everyone…our array of accommodations, amenities and attractions have kept our guests returning again... More 

Reno, Nevada
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This hotel is broken down into several separate buildings, each building has an entrance door in the middle and at each end. The buildings are two story, stairs are made from stone and the hallway carpet looks faded. We stayed in building 5, second floor in a 2 bedroom room with a balcony. The room was very clean, recently remodeled,... More 

Helpful?
Thank Srelaford
seacliff7500, Manager at BEST WESTERN Seacliff Inn, responded to this review

Hello Srelaford, It's our pleasure to have you visit us at the Seacliff Inn. We are elated you had such a wonderful experience and thank you for taking time to write such a great review! Your description of our property and amenities is great (and much appreciated!). Fortunately, we will be undergoing renovations to our hotel, and we plan to... More 

Northern California
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed January 5, 2016

This is becoming one of my favorite places to stay while in the Santa Cruz area. It is always affordable, the location convenient, and the setting and grounds is very pleasing. You can't beat the free breakfast buffet in the nice buffet room looking out onto the koi pond and waterfall! Barring the young woman at the check-in desk who... More 

Helpful?
Thank Juleree
seacliff7500, Manager at BEST WESTERN Seacliff Inn, responded to this review

Hello Juleree, Thank you for your review of the Seacliff Inn. We are glad to hear you had another enjoyable stay here at the Seacliff Inn and that we are one of you favorite spots! Thanks for the great comments about our staff, complimentary breakfast buffet, the location, and hotel grounds. However, we apologize for the delay you experienced upon... More 

Valley Springs, United States
2 reviews
4 of 5 stars Reviewed January 3, 2016

We where very pleased with the amenities and the rooms. The bed was comfortable the room quite we had a great nights sleep. We will be staying here again. It was centrally located and made it nice to visit Monterrey and Santa Cruz.

Review collected in partnership with Best Western

Helpful?
Thank Kimberley G
seacliff7500, Manager at BEST WESTERN Seacliff Inn, responded to this review

Hello Kimberley G, Thank you for your wonderful review! We are so pleased you were a “happy customer” and we highly appreciate your compliments regarding our property! We really hope that you will be able to come and stay with us again next time you're in Santa Cruz. Wishing you safe travels and fun experiences, Warm Regards, Management More 

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