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Gaia Hotel & Spa, an Ascend Hotel Collection Member

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4125 Riverside Place, Anderson, CA 96007 (Formerly Gaia Shasta Hotel & Spa)
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Gaia Hotel & Spa, an Ascend Hotel Collection Member
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Gaia Hotel & Spa, an Ascend Hotel Collection Member
Gaia Hotel & Spa, an Ascend Hotel Collection Member
Gaia Hotel & Spa, an Ascend Hotel Collection Member
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289 reviews from our community

Traveler rating
    126
    83
    52
    17
    11
See reviews for
84
107
18
38
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (61)
Date | Rating
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    (289)
  • Mar-May only
    (66)
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    (38)
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Portland, Oregon
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 of 5 stars Reviewed 2 weeks ago

The hotel itself is nice. The rooms were spacious and the beds were very comfortable. They provided extra pillows on request. It would have been nice to have an elevator as we were on the 2nd floor. Lugging our suitcases up the stairs wasn't fun, but it is understandable for a two story building.. My main complaint was the check... More 

Was this review helpful? Yes
Sita N, General Manager at Gaia Hotel & Spa, an Ascend Hotel Collection Member, responded to this review

Thank you for taking the time to share your feedback regarding your stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. More 

Victoria, Canada
Contributor
16 reviews 16 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

After a very long day of driving, I stumbled across this wonderful place to stay. The reception was very warm and friendly. They worked hard to book me an evening massage with Dee who did an excellent job. The grounds were very peaceful with fountains and fish ponds. The river was a short walk from my room which was spacious... More 

Was this review helpful? Yes
Sita N, General Manager at Gaia Hotel & Spa, an Ascend Hotel Collection Member, responded to this review

Thank you so much for sharing your experience regarding your recent stay at our hotel. We are delighted to hear you enjoyed your stay. I have shared your comments with my staff, and they join me in thanking you for your kind words. We are looking forward to providing you the same pleasant accommodations and service the next time you... More 

1 review
4 of 5 stars Reviewed 2 weeks ago via mobile

We've stayed at the Gaia several times before while visiting family. We've come to expect clean, comfortable rooms and have yet to be disappointed. The staff is friendly and efficient and I love the down comforter and pillows.

Was this review helpful? Yes
Sita N, General Manager at Gaia Hotel & Spa, an Ascend Hotel Collection Member, responded to this review

Thank you for taking the time to share your experience regarding our hotel. We are happy you enjoy your stay each time you stay with us. Thank you so much for your business and we look forward to seeing you in the future. More 

Jerusalem, Israel
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My new husband and I stayed at the Gaia Hotel for our wedding night, and we were treated wonderfully by the staff - both at the hotel itself and their restaurant, Woodside Grill. Very comfortable suite with a beautiful lagoon view (they comped us this room after finding out that we had just gotten married), and even though we only... More 

Was this review helpful? Yes
Sita N, General Manager at Gaia Hotel & Spa, an Ascend Hotel Collection Member, responded to this review

Thank you so much for sharing your experience regarding your recent stay at our hotel. We are very happy to hear you enjoyed your stay. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. More 

Portland, Oregon
Contributor
16 reviews 16 reviews
9 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Our room was quiet, clean and spacious with comfortable beds. The grounds are lovely and the customer service could not have been better. We enjoyed an exceptional meal at the adjoining upscale restaurant. We wish all hotel visits could be so pleasant!

Was this review helpful? Yes
Sita N, General Manager at Gaia Hotel & Spa, an Ascend Hotel Collection Member, responded to this review

Thank you so much for taking the time to share your feedback regarding your recent stay at our hotel. We are so delighted you enjoyed your stay. it is always a pleasure to receive positive feedback. Thank you again for sharing your feedback, and we hope your next visit will be even more pleasant than the previous one. More 

Grass Valley, California
Top Contributor
67 reviews 67 reviews
12 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed 4 weeks ago

The design of this trendy hotel/resort is un-conventionally modern and very welcoming. The rooms are very well furnished, spacious and very comfortable (the bedding is particularly remarkable). With a AAA Discount, rate can be had in the low $100 which is very reasonable for what you get. Another nice amenity is the spa, the outdoor pool and a pretty nice... More 

Was this review helpful? Yes
Sita N, General Manager at Gaia Hotel & Spa, an Ascend Hotel Collection Member, responded to this review

Thank you so much for taking the time to share your experience regarding your stay at our hotel. We are very happy to hear you enjoyed your stay. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. More 

Sparks, Nevada
2 reviews
4 of 5 stars Reviewed March 18, 2015

Just stayed one night, and it was very nice. The employees could not have been nicer. The room was clean and everything was in working order. I do wish they would add a light weight blanket for the bed. There was only a feather comforter, which was way too warm. We were disappointed that the spa was not working, heater... More 

Was this review helpful? Yes
Sita N, General Manager at Gaia Hotel & Spa, an Ascend Hotel Collection Member, responded to this review

Thank you so much for taking the time to share your experience regarding your recent stay at our hotel. We are very happy to hear that you enjoyed your stay. I apologize about the hot tub being out of order. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the... More 

Redding
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed March 12, 2015

My organization recently held a 3-day meeting at the Gaia. I have never had a better experience. I facilitate approximately 30 meetings a years and many are in hotels. The gaia was great to work with. The meeting rooms were perfect. Large, clean, everything worked. No bad surprises. My group really appreciated the environmentally sensitive facility, great grounds, and comfortable... More 

Was this review helpful? Yes
Sita N, General Manager at Gaia Hotel & Spa, an Ascend Hotel Collection Member, responded to this review

Thank you so much for taking the time to share your experience regarding our hotel. We are very happy to hear that you and your group enjoyed your stay. I have shared your comments with my staff, and they join me in thanking you for your kind words. Thank you again for sharing your experience, and we hope your next... More 

Barcelona, Spain
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed March 6, 2015 via mobile

Everything was very good about the hotel. Rooms are Big and comfortable, ambiance is quiet, food is great...but the thing that really left a print on my was the employee's attitude and customer orientation. They all were so nice, so friendly! Wow!!

Was this review helpful? Yes
Sita N, General Manager at Gaia Hotel & Spa, an Ascend Hotel Collection Member, responded to this review

Thank you so much for sharing your feedback regarding your recent stay at our hotel. We are very happy to hear your enjoyed your stay. It is always a pleasure to receive positive feedback. I have shared your comments with my staff, and they join me in thanking you for your kind words. We are looking forward to providing you... More 

Chico, California
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 2, 2015

By far the best value and experience I've had at a hotel in a long time. I stay at a lot of hotels and it's very rare that I write a review. All the things you expect in a quality hotel are found here with a fantastic and very friendly staff all at reasonable price. I will definitely stay again... More 

Was this review helpful? Yes 1
Sita N, General Manager at Gaia Hotel & Spa, an Ascend Hotel Collection Member, responded to this review

Thank you so much for taking the time to share your experience regarding your recent stay at our hotel. We are extremely happy to hear you enjoyed your stay. I have shared your comments with my staff, and they join me in thanking you for your kind words. It is always a pleasure to receive positive feedback. Thank you again... More 

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