My kids absolutly LOVED the pool area. Just wish it was open later since Disneyland is Open Until 10PM. It would've been Nice to be able to use the Pool more on our trip. So i recommend at least have pool open until 11pm maybe even 12pm? Room was just fine. Front desk was very helpful as well:)
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My husband, 2 children (ages 5 and 3) and myself stayed here for 4 nights in May.
The good:
- Close to Disneyland. All 4 of us walked and it took us about 10 minutes from the hotel to the baggage search area of Disneyland.
- Great pool area. Had a pool and hot tub, as well as a play...
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It’s unfortunate to hear that the room was not what you had envisioned. The specific room you stayed in was fully renovated in 2011, including the carpet, furniture, drapes, linens, and décor. The reason you received such a great deal was because you took advantage of our Prepay and Save Promotion that we had available during that time. I apologize...
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Just returned home to Australia from a 12 night stay and i have to say that we had a awsome time at the hotel. It is right across the road from Disneyland a 5 min walk to the front gates. The rooms were of decent size and were clean, all the staff were very helpful. The pool was great for...
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When we arrived to check in there were a few others in front of us. I do not care if I have to wait, so I just hung back out of the line for a bit. The others in front of me were being checked in at a very fast rate, thus I stepped forward as it was my turn....
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Wow! Sounds like you had a wonderful stay with us! This is the type of experience that we strive to provide for each of our guests! We’re thrilled to have played a part in improving your vacation, and we cannot wait to have you back as our guests again soon! :)
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I went through the Disneyland website to book my stay here. Ozzie at the front desk was a complete joy to work with. He checked us in right away (which was awesome because we had driven 5.5 hours to get to Anaheim and in desperate need of a nap) and was so pleasant and helpful. Later that night we got...
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My family stayed here April 2011, September 2011 and November, December 2011. The price was right for our family of 4. Their customer service is great. Very accomodating, extremely close to the main gate to Disneyland and California Adventure. The continential breakfast works for us. Cereal, fruit, pastry, juice, toast. If you are looking for a hotel on a budget,...
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Reviewed September 16, 2011
Thank you for your continued loyalty to our hotel. We love to see that every time you stay with us, that we are able to consistently provide great customer service and rooms that are accommodating for your family! We cannot wait to have you as our guests again next time!
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I had a fairly decent visit to this hotel, which is why I rated it 4 starts. It has clean, decent sized hotel rooms and is right across the street from Disneyland. It's less than a 10 minute walk from the front door of your hotel room to the actual ticketing area for the parks. It's even closer than Disneyland...
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Thank you for taking the time to share about your most recent stay with us! I’m happy to hear that the proximity was such a convenience during your vacation! I apologize that the room smelled of smoke. Our property is a 100% non-smoking facility; unfortunately, every now and then some guests choose to not abide by the rules :( It...
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The price was great, the staff are awesome, super friendly, and very helpful. Our stay was 7 days, beginning and ending on Saturdays. Our first two days, the toilet would not flush, nor would our microwave work. The microwave was replaced with an equally cheap one. We were moved to another room after the second day due to the plumbing....
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It’s great to hear that the staff was awesome and helpful, as it’s our goal to keep all guests as happy as possible! I’m sorry to hear that the microwave and toilet were not functioning properly. This is not usually the case, and when an item is replaced, typically there are no further issues. We do hope that you will...
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I stayed here 18 months ago and loved the location. It is right across the pedestrian access to Disneyland, so it is super convenient when visiting the park. There is also an IHOP very close by which I also like. So I decided to stay here again on my recent trip. I had read that the rooms have been renovated...
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I apologize that your most recent stay paled in comparison to the previous one. As you had read prior to your stay, most of the rooms are recently renovated, and it is unfortunate that you happened to get one that was below standards. This is not usually the case, and I do hope you’ll give us another chance to impress...
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After recommendation from friends, we stayed at this hotel for 2 nights while at Disneyland.
The "breakfast" was pathetic. The rooms just a step above a Motel 6. Only positive for us....location, location, location.
Won't be back at this hotel, nor would we recommend it to our friends and family.
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Happy to hear that you enjoyed the convenience of our location. We are currently renovating all guest rooms, and I apologize that you found the quality of your room to be anything less than satisfying. Our property usually ranks quite well in comparison to the nearby competitor hotels, and we are constantly seeking new ways to exceed guest expectations. Again,...
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1,643 Reviews
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