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Quality Inn & Suites - Anaheim Resort

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1441 South Manchester Avenue, Anaheim, CA 92802
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Quality Inn & Suites - Anaheim Resort
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Quality Inn & Suites - Anaheim Resort
Quality Inn & Suites - Anaheim Resort
Quality Inn & Suites - Anaheim Resort
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602 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Rapid City, South Dakota
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 6 days ago NEW

Nice front desk staff. Rooms were not up to par. Beds were OK. Pillows sucked. Bugs by the sink the whole time. Didn't ruin it but kinda gross. Small rooms. Had to pay 20 bucks extra a night for 2 beds. Not very accommodating on that part. Would maybe stay again if all else were booked...

Was this review helpful? Yes
QIManagement, Guest Relations Manager at Quality Inn & Suites - Anaheim Resort, responded to this review

Please allow us to apologize about the little visitors. It is definitely not how we do things and we appreciate you bringing it to our attention. We hope you will give us another opportunity to impress you in the future. More 

Foothill Ranch, California
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Cindy at the front desk of the Quality Inn & Suites was so nice, helpful and friendly. It really made my okay trip and excellent trip. The rest of the staff was also nice and friendly but nothing like Cindy.

Was this review helpful? Yes 1
QIManagement, Guest Relations Manager at Quality Inn & Suites - Anaheim Resort, responded to this review

We're so happy that you had a great time! We think Cindy is awesome too. A great employee and a great person. Thanks for taking the time to let us know! We hope to see you again very soon. More 

Indianapolis, Indiana
Top Contributor
90 reviews 90 reviews
14 hotel reviews
34 helpful votes 34 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This is an older accommodation, built on a motel design (3 stories) as opposed to the mid-rise to high rise newer facilities. I was in Anaheim for a major expo at the Convention Center and registered late. Rates were elevated as far away as 12 miles and were jacked up an estimated 2-1/2 times normal. Room showed its age (e.g.,... More 

Was this review helpful? Yes
QIManagement, Guest Relations Manager at Quality Inn & Suites - Anaheim Resort, responded to this review

Thank you for taking the time to leave your comments. We apologize for not exceeding your expectations and for any inconvenience you may have suffered. Your feedback has been taken very seriously and every effort will be made to address each point accordingly. Thanks again. More 

1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 3 weeks ago

After being hit with 200 dollars in hidden fees, I was given a key to a broom closet of a room on the backside of this dreadful hotel. Steer clear my friends!! This is no resort. Unfriendly staff, dated decor, the drains have a sewer smell eminating from them continuasly.

Was this review helpful? Yes 2
QIManagement, Guest Relations Manager at Quality Inn & Suites - Anaheim Resort, responded to this review

We're truly sorry for any problems you encountered. We can't imagine $200 in hidden fees. Please feel free to contact Penny, our front office manager at any time so we can review your account and makes things correct for you. More 

Coppell
Senior Contributor
30 reviews 30 reviews
16 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Average hotel in close proximity to Disney Land. Service was good but the hotel is as average as average can be. However it has a security flaw that disturbed me. About 3AM 2 car alarms went off in the parking area. I got up to see what was going on and went outside. It was raining and foggy. No one... More 

Was this review helpful? Yes 2
QIManagement, Guest Relations Manager at Quality Inn & Suites - Anaheim Resort, responded to this review

Thank you so much for letting us know about the problem with your window latch. Please allow us to apologize, we had our maintenance team check the entire hotel to ensure that this doesn't happen again. We definitely appreciate your concern and your taking the time to leave your comments. Thank you again for bringing this to our attention. More 

1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This was our first time at this hotel so I was a little nervous. We got an amazing nightly rate which really helped us keep on budget. The room was very clean (any "issues" were wear and tear, like sun-faded drapes, but nothing that affected our stay), there was a 3 drawer dresser where I stored our clothes (mine and... More 

Was this review helpful? Yes 2
QIManagement, Guest Relations Manager at Quality Inn & Suites - Anaheim Resort, responded to this review

Thank you so much for taking the time for taking the time to share how you and your family had a great experience with us. It would be a pleasure to have you and your family visit us again soon! More 

Las Vegas, Nevada
Contributor
16 reviews 16 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Excellent for the price! Clean, microwave, mini-fridge, iron and full size ironing board. Clean bedding. Free breakfast was pretty good. The hotel is only a 15 minute walk from Disneyland! It is a bit noisy as its next to the freeway but after a long day at Disney you don't really notice. There was a parking fee at the hotel... More 

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Franklin, Massachusetts
Senior Reviewer
9 reviews 9 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We stayed at the Quality Inn & Suites for 6 nights while visiting family and Disney. The location from Disney is great, only a 10 minute walk, but is located next to a busy highway. We asked for a room farthest from the highway because it is very noisy. During our visit, they were constructing a new hotel next door... More 

Was this review helpful? Yes
QIManagement, Guest Relations Manager at Quality Inn & Suites - Anaheim Resort, responded to this review

Thank you for taking the time to leave your feedback. Please allow us to apologize for the maintenance issues that you encountered, we have dispatched the crew to check all of the room for these issues. We hope you will reconsider and give us the opportunity to accommodate you again in the future. Thank you very much. More 

1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed February 16, 2015

This hotel is great! Can't beat the price when it is so close to Disneyland(5 min walk). Rooms were clean. A/C worked wonders. Breakfast was Ehh. (But restaurants were walking distance) Not a 5 star hotel but sure is worth staying in if your going to Dland. Will stay here again!

Was this review helpful? Yes 1
QIManagement, Guest Relations Manager at Quality Inn & Suites - Anaheim Resort, responded to this review

Thank you so much for both your feedback and your kind words. Delivering superior customer service is job one for us. We are so happy that you would recommend us to a friend. We hope to see you again very soon! More 

Madera
Senior Contributor
26 reviews 26 reviews
22 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed February 12, 2015

I always like when you get to a hotel/motel and the place doesn't feel like it came out of a cookie cutter. This is not the largest property in the area, in fact our room is very "cozy" but they make the most with the space. The beds are really comfy, the rooms are updated and clean and the grounds... More 

Was this review helpful? Yes
QIManagement, Guest Relations Manager at Quality Inn & Suites - Anaheim Resort, responded to this review

Thank you for your feedback! We're so happy to hear that our accommodations and amenities were perfect for your party. It was our pleasure to have you as our guest. We hope to see you again very soon! More 

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