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Eden Roc Inn & Suites

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1830 S West St, Anaheim, CA 90404
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Eden Roc Inn & Suites
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Eden Roc Inn & Suites
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316 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
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Heyworth, Illinois
Top Contributor
107 reviews 107 reviews
20 hotel reviews
47 helpful votes 47 helpful votes
5 of 5 stars Reviewed yesterday NEW

We were here for a convention and stayed at this place based on location and cost for 5 nights. What a good move on our part. Perfect location to the convention center and only a 10 minute walk to Disney. Ample parking, new rooms (and super spacious!!). Just a couple of downsides.....not a lot of choice for breakfast and the... More 

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Riverside, California
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

I just stayed for 3 nights and it was a good stay. Gracelynn was very helpful. She fulfilled my request for a first floor room and extended my parking privilege a couple of hours at check-out which allowed me to finished my conference without paying for convention center parking. The room was large and clean, and I appreciated having the... More 

Was this review helpful? Yes 1
Guest R, Guest Relations Manager at Eden Roc Inn & Suites, responded to this review

Thank you for taking a minute out of your very busy schedule to provide us and future guests with your feedback. We are happy to read that you enjoyed your stay at our newly remodeled property and that our team members shined for you during your stay. Yes, many of our future guests will be happy to know that we... More 

Los Angeles, United States
Contributor
16 reviews 16 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

There was a lot of bad reviews about this hotel. I have just stayed there for one night on April 29, 2015. To my surprise, it has just been remodelled. My room is spacious, clean, comfortable, complete with refrigerator and microwave oven. The staff are couteous and helpful. I attended a conference in the Convention Center next door for 2... More 

Was this review helpful? Yes 1
Guest R, Guest Relations Manager at Eden Roc Inn & Suites, responded to this review

We are happy to hear that you had an enjoyable stay at our recently remodeled Anaheim hotel. And yes, we are conveniently located to such places as Disneyland (ten minutes away), and the Convention Center (next door!). As you were able to see, our entire property has been completely remodeled and everything inside the rooms is brand new. Our team... More 

Vista, California
Senior Contributor
24 reviews 24 reviews
13 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Before the renovation, this place must have been quite scary looking, but right now it looks pretty good. Don't be fooled by the fancy name. This is a regular old motel kind of place, where your fellow travelers walk past your window to get to their rooms. But the bed was comfortable, the new window kept the noise out, and... More 

Was this review helpful? Yes 1
Guest R, Guest Relations Manager at Eden Roc Inn & Suites, responded to this review

Thank you for staying at Eden Roc Inn and Suites during your recent work at the Convention center. We are sure you enjoyed a leisurely walk to the Anaheim convention center, as we are located next door to such beautiful place. You might also be happy to know that we are located only ten minutes (walking) from the main entrance... More 

Eagle, Idaho
Senior Contributor
21 reviews 21 reviews
12 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

A really good location, just across the street from Disneyland. A good low cost motel. Our room was clean and recently updated, had a problem with the door lock that was never completely resolved. The next to last day of our stay the room was not cleaned or fresh towels provided. Would stay there again

Was this review helpful? Yes 3
Guest R, Guest Relations Manager at Eden Roc Inn & Suites, responded to this review

Thank you for choosing to stay at Eden Roc Inn and Suites on your recent visit to the Anaheim area. We are glad to learn from your feedback that you truly enjoyed your stay at our newly remodeled property. Please apologize us for the inconvenience you encountered with your room. We will make sure this does not happen again. And... More 

Arizona
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

The property has undergone extensive renovations. The room was large and clean but was missing some necessary furniture. We were in a large family suite and it only had 1 chair at the desk. No other chairs. The couch bed in the other room was the only thing in the room. It needed a dresser, television, and a chair. There... More 

Was this review helpful? Yes 1
Guest R, Guest Relations Manager at Eden Roc Inn & Suites, responded to this review

Thank you for taking a minute out of your busy schedule to provide us and future guest with your feedback on your recent stay at Eden Roc Inn and Suites. And thank you for the feedback on how to better accommodate our newly remodeled rooms. We will gladly take your suggestions to higher management. As you were able to see,... More 

North Hills, Pennsylvania
1 review
5 of 5 stars Reviewed 4 weeks ago

We stayed here from March 13-15 for the Religious Education Congress. The office staff were very helpful and accommodating. They allowed us to check in earlier than 11:00 a.m. since the room for the disabled was already available. The location is favorably close to the Convention Center, and a lot of restaurants in the area.

Was this review helpful? Yes
Guest R, Guest Relations Manager at Eden Roc Inn & Suites, responded to this review

We are happy to hear that you enjoyed your stay at our newly remodeled property. And we are also happy to hear that our team members shined for you during your stay. As you already saw, our newly remodeled rooms, come fully furnished with a flat screen television, microwave, fridge, Iron, Iron board and personal coffee maker. We also offer... More 

2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 weeks ago

This hotel is the most convenient place to stay because it near the Anaheim Convention center, near to Tiffy's and Coco's Restaurants, near also to the world famous Disneyland. It is truly very strategic, convenient for you to walk to these places and a comfortable place to rest and relax. It is truly a very neat, clean hotel and with... More 

Was this review helpful? Yes
Guest R, Guest Relations Manager at Eden Roc Inn & Suites, responded to this review

Thank you for taking a minute out of your busy schedule to provide us and future guest with your experience at our newly remodeled property. As you mentioned in your review, the entire property has been remodeled from top to bottom. Everything inside the rooms is brand new, including, but not limited to a sofa bed, king and queen size... More 

Los Angeles, California
2 reviews
5 of 5 stars Reviewed 5 weeks ago

I have been a customer for several years to attend the Religious Education Congress in Anaheim. This year was my first after the renovation.. The new building is wonderful and the price is reasonable. Special thanks to Oscar and Emmanuel, very helpful office staff.

Was this review helpful? Yes
Guest R, Guest Relations Manager at Eden Roc Inn & Suites, responded to this review

We are extremely happy to hear that you are a returning guest and have been so since before any renovations were made to our Anaheim property. As you stated in your review, we are located only minutes from the Anaheim Convention Center, and walking distance to Disneyland; the entire property has been remodeled completely. All rooms come with a flat... More 

Dixon, Illinois
1 review
5 of 5 stars Reviewed March 16, 2015

We stayed her Sept 2014 and just reserved for Sept 2015. The distance to the park is amazing. Everything is renovated so don't let the previous horror reviews persuade you. Best price we have found and Best location to the park.

Was this review helpful? Yes
Guest R, Guest Relations Manager at Eden Roc Inn & Suites, responded to this review

Our room rates and our newly remodeled rooms is the best aspect of booking your stay at Eden Roc Inn and Suites, just as you have stated in your feedback. And as you have mentioned, the walking distance to Disneyland (ten minutes) is nothing compared to all the money you will be saving when leaving your car at our hotel.... More 

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