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Desert Palms Hotel & Suites

#24 of 115 Hotels in Anaheim
Certificate of Excellence
GreenLeadersBronze level
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631 West Katella Avenue, Anaheim, CA 92802
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10% off room rate
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Desert Palms Hotel & Suites
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1,568 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Fresno, California
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

Within walking distance to the convention center. Probably could walk to Disney Parks, but may be to far for young children and elderly to walk. We stayed a Friday and Saturday night. We were considering staying on Thursday also, but when we called to ask the price for Thursday, the price was about $100 dollars more. They would not give... More 

Was this review helpful? Yes
Bengaluru (Bangalore), India
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Hotel is well located near to Disney park, just 5 minutes walk. You will get all types of food outside hotel, Indian, Chinese, Italian, American etc. Staff is very courteous and friendly. Checked out the room in morning, planned the luggage in locker room, roamed around and picked the bags in evening to catch flight. Nice arrangements. We took family... More 

Was this review helpful? Yes 1
Newcastle upon Tyne, United Kingdom
Level Contributor
30 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
3 of 5 stars Reviewed 1 week ago

If you stay here then its probably to be near disney. Its a basic, no frills place where the rooms have the essentials and comfy beds but not much more going for them. The check in staff were great, very helpful and went out of their way to accomodate. There is a bar/cafe that serves good fare, ot much more.... More 

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Rosedale, New York, United States
Level Contributor
1 review
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed 1 week ago

This hotel while close to Disneyland is probably one of the older properties in the area. I was in Anaheim to watch my daughter dance in the Disneyland parades, so it was an extended stay. Because this was my first time to Anaheim I took the advice of the trip coordinator and booked at the Desert Palms Hotel. The room... More 

Was this review helpful? Yes 3
Kristen B, Guest Relations Manager at Desert Palms Hotel & Suites, responded to this review

Hello JoAnn B, Thank you for your review of our hotel. I apologize for the inconvenience that you encountered during your stay with us and hope you will visit again after our renovations are completed next year to enjoy our usual quality standard and service. Sincerely, Kristen Brown Guest Services More 

South Bend, Indiana
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 1 week ago

Don't believe the excellent reviews you will see on this site for the Desert Palms. We stayed there for a week and our room was in desperate need of a renovation. The carpet was awful and really should have been changed several years ago. There were stains everywhere on the carpet, and along one side of the bed, it was... More 

Was this review helpful? Yes 2
Kristen B, Guest Relations Manager at Desert Palms Hotel & Suites, responded to this review

Hello Danarcha, I am sorry to hear that you did not enjoy your room during your stay with us. We are currently remodeling all of our guest rooms and hope you will be able to stay with us again once our renovations are completed. Sincerely, Kristen Brown Guest Services More 

Joplin, Missouri
1 review
5 of 5 stars Reviewed 1 week ago

I was very impressed and would definitely consider staying again. Breakfast was good each morning with great variety. We arrive about 2 for check and was surprised when the front desk told us we had been upgraded to a suite as a thank you for arriving early. Beds warm very comfortable. Hot water nice shower. Close to Disney. Still recommend... More 

Review collected in partnership with this hotel

Was this review helpful? Yes 1
Kristen B, Guest Relations Manager at Desert Palms Hotel & Suites, responded to this review

Hello Debbie H, Thank you so much for your excellent review. We are so glad to hear that your enjoyed your suite and all of the amenities we offer. We hope to see you again for your next visit to Disneyland! Sincerely, Kristen Brown Guest Services More 

Spanish Fork, Utah
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

We loved staying at Desert Palms Hotel when we visited Disneyland. The location was perfect walking distance for a family of four with two kids who were so excited to get to Disneyland. The walk from the hotel was only 5 to 10 minutes long and was faster than taking the Disneyland shuttles since they made more stops before the... More 

Review collected in partnership with this hotel

Was this review helpful? Yes 1
Kristen B, Guest Relations Manager at Desert Palms Hotel & Suites, responded to this review

Hello Hildadunford, Thank you for your excellent review. We are so glad to hear that you enjoyed your stay with us. I appreciate your positive feedback on our location and free breakfast buffet. We can't wait to see you again for your next visit to Disneyland! Sincerely, Kristen Brown Guest Services More 

Elk Grove, California
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We never stay anywhere else! The free breakfast is off the hook good! Something for everyone. All the years we have been coming we have never been sorry. Always clean and always friendly! They even helped surprise my sister and her new husband for their honeymoon! They went out of there way this last trip. They helped us make memories... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
Kristen B, Guest Relations Manager at Desert Palms Hotel & Suites, responded to this review

Hello J786LTsandram, Thank you for your awesome review! We appreciate you always choosing the Desert Palms for your visits to Anaheim. I am glad to hear that your sister and her husband had a great honeymoon with us. We look forward to seeing you here again very soon! Sincerely, Kristen Brown Guest Services More 

Cass City, Michigan
Level Contributor
5 reviews
4 of 5 stars Reviewed 2 weeks ago

We were very pleased with our five night stay at Desert Palm. We were there for an event at the convention center which was just across the street. Also visited Disney which was right behind us. We walked everywhere we went. Our room was nice and clean and comfy. The morning breakfast was a nice plus and we did enjoy... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
Kristen B, Guest Relations Manager at Desert Palms Hotel & Suites, responded to this review

Hello Cheryl L, Thank you for your great review of our hotel. I am glad to hear that we provided a comfortable place to stay during your time at the Convention Center and Disneyland. We hope to see you here again soon. Sincerely, Kristen Brown Guest Services More 

Tempe
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The room was good sized for the four of us (two queen beds) and pillows/mattress were great. I thought the breakfast buffet was terrible, though. I understand 'free' or 'included', but really if you are going to have food quality that low, why bother? Oatmeal and yogurt funny, eggs/ham dry,waffle maker broke for one we tried to use, and of... More 

Was this review helpful? Yes 1
Kristen B, Guest Relations Manager at Desert Palms Hotel & Suites, responded to this review

Hello JustaDinerTempe, Thank you for your review of our hotel. We appreciate your feedback. I am sorry to hear that you did not enjoy our free buffet breakfast. We will definitely look into improving those items that you mentioned in your review. We hope you are able to stay with us again soon. Sincerely, Kristen Brown Guest Services More 

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