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Comfort Inn Maingate


Comfort Inn Maingate
Hotel class 2 of 5
2171 South Harbor Blvd, (formerly Comfort Inn Anaheim), Anaheim, CA 92802
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Traveler Reviews

71% Recommend
3.5 of 5 stars 102 reviews
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All (102)
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4 of 5 stars
kattykatt 11 contributions
Mesa,Az
Jul 6, 2009 | Trip type: Family

The reason I say this is that we really checked out the reviews here on trip advisor- I booked the room for price and what the room entails- I got the kid suite w/ the 2 bathrooms. I was happy w/ my room- got an upstairs room, it was clean (even the carpet- wore socks but no dirt on them... more

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5 of 5 stars
Thedadguy 1 contribution
Central California
Jul 1, 2009 | Trip type: Couples

We are "picky" about where we stay. Our room was clean. The area was quiet. The entire staff was professional and friendly. Our needs were met with a wonderful attitude. It was obvious that the Management had spent time training the staff on the "finer" points of the hospitality industry. Honestly, we were very pleased. We would definately stay here... more

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5 of 5 stars
dakie19 1 contribution
dakie19
Jun 23, 2009 | Trip type: Family

We had nothing but a great experience at comfort inn maingate. The room was nice and clean, the breakfast was awesome, and the staff was very helpful and pleasant. The best park was the value, $60 a night. The walk to Disney was a little too much for us, so we purchased the ART passes from the front desk. We... more

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3 of 5 stars
childrensauthor 2 contributions
California
Jun 18, 2009 | Trip type: Family
1/1 found this review helpful

I have mixed feelings about this place.I will start off by saying one could not find this price any where in Anaheim, 56.25 a night. That was a special internet deal. When I walked in the room I noticed a cigarrete burn in the bed spread. They can't help it if a guest destroys their property but what they can... more

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5 of 5 stars
humann1 1 contribution
WI
Jun 11, 2009 | Trip type: Family

This place is a great place to stay for the price. It is exactly 1 mile away from Disney and using the ART was quick and easy. The staff was great in getting us our tickets to the park and the ART. The breakfast was good....they could use some sugar cereal! We stayed in a kids room with bunk beds.... more

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3 of 5 stars
CheriseNewMexico 1 contribution
New Mexico
Jun 11, 2009 | Trip type: Family

Our stay here was very decent for the price. Clean rooms & nice breakfast. Too long of a walk to Disneyland though. Maybe about 3 or 4 very long blocks. We rented a minivan with a gps system so we were set. The hotel also had free parking right in front of our room. I feel bad for those who... more

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2 of 5 stars
Murrieta1 24 contributions
Riverside, CA
Jun 10, 2009 | Trip type: Family

We were going to stay at the hotel, but the room smelled so bad, that we left shortly after checking in. It smelled like mold with lots of cleaning agents being used to try to cover it up. The reviews of the hotel seem to be very good or very bad, and I have to agree with the very bad... more

Management response from
WayneJiang, Owner

First all, I don’t have the intention to fool anybody. If you don’t like our rooms, that is totally your subjective feeling and nobody can force you to change your mind. The reason I posted my response is that I just want every other Trip Advisor’s viewers hear the story from both sides. I checked with our record, the last...

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1 of 5 stars
mommyto4kids 1 contribution
California
May 18, 2009 | Trip type: Family

We booked a trip to Disneyland from April 29th thru May 2nd....so we had a three nights stay. Comfort Inn seemed to of had the best rates for a family of 6. The online photo's showed very clean rooms. That was not the case!!! The floors were and the comforters were stained. And, like the other person left in the... more

Management response from
WayneJiang, Owner

First all, I am totally shocked when I saw your comments. Matter of the fact, we contacted with Travelocity right after you checked out and told them that we are not charging you the last day’s rent and they need to refund you. Actually, we got the phone call from Travelocity on the same day to confirm this refund has...

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2 of 5 stars
vacation_critic67 3 contributions
California
Apr 17, 2009 | Trip type: Family

I planned our families vacation to Disneyland for our daughters 3rd birthday. Originally I had made reservations at the Anabella but decided to go with the Comfort Inn at Maingate because it was $300.00 cheaper, had good reviews and had two rooms one with bunkbeds for my sister and our 13 yeard old son. The outside of the hotel is... more

Management response from
WayneJiang, Owner

I apologize that our room conditions did not meet your expectations. I have called for a meeting with Ecolab’s area manager to go over both problems you experienced in our place. Ecolab is the global leader in cleaning, sanitizing, food safety and infection prevention products and services. They supply us all types of cleaning products, including air fresher and carpet...

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4 of 5 stars
llucas2005 1 contribution
Cerritos, CA
Mar 31, 2009 | Trip type: Friends getaway
0/1 found this review helpful

The hotel manager, John is commendable in making our stay wonderful. He made certain that from our check-in to the check-out, we were pleased with the caring and kindness of his staff. The rooms were very clean and we felt safe because the door did not open right up to the parking area. There was a walkway that had some... more

Management response from
WayneJiang, Owner

Look like my Manager, John, did do his job. I will encourage him to continuously do the way he is doing and also set up himself as a role model for all my staffs to pursue. Thanks for your business and don’t forget to come back to see us next time. Your recommendation is greatly appreciated.

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Comfort Inn Maingate Also Known As

Address: 2171 South Harbor Blvd, (formerly Comfort Inn Anaheim), Anaheim, CA 92802
Anaheim Hotels Comfort Inn Maingate
3.5/5.0
102