Dear cruzmomma, It's great to hear that you enjoyed our nice and quiet accommodations, friendly customer service and newly remodeled restaurant. Thank you for taking the time to give us your feedback by completing the TripAdvisor review. You are absolutely correct; other properties in our area that do not have a parking fee will most likely have higher room rates... More

Dear tigerdaizy, We are very sorry for the miscommunication that occurred and that, unfortunately, we were unable to provide you with your preferred room type. We have immediately followed up with our staff on your comments, and apologize for the unacceptable level of service described in your review, as this is not the typical experience. Please know that you will... More

Dear Duke S, We can't thank you enough for our 5 star rating and review! It's wonderful to learn of your comfort and enjoyment, as we never tire of hearing that we have exceeded our guests' expectations. Our staff is carefully chosen and all have a genuine passion for customer service. You are spot on; we do, indeed, care and... More

Dear JMInstructor, Wow! Your recognition of our constant efforts to provide our guests with exceptional service is greatly appreciated. We have shared your review with our staff, as your positive insight is truly a great reward for all of us. It was our pleasure to exceed your expectations and we look forward to impressing you all over again on your... More

Dear tiredtravellerCanada, Thank you for sharing with other travelers that you enjoyed your stay at our Anaheim hotel. We appreciate you taking the time to recognize our continuous efforts to deliver superior customer service to all of our guests. Your compliments are the best reward! We're also glad that you took advantage of the Anaheim Resort Transportation Shuttle that picks... More

Dear Mir_Dxb, We are very happy that you enjoyed our spacious accommodations, updated facilities and amazing Anaheim location! Thank you for your comments and suggestions. Your insight is extremely important to us and we appreciate your time in providing us with your feedback. We will look forward to welcoming you and your family back to the Courtyard by Marriott Anaheim... More

Dear kgtraveler2090, Thank you for choosing to stay at our property while celebrating your sister-in-law's birthday in Anaheim. It was our pleasure to assist your sister-in-law and we're pleased that you received the proper care needed to get you feeling well again. Thank you for the great review and for mentioning the exceptional customer service you experienced. We hope you... More

Dear RN_linda78, Thank you for staying with us. We apologize for the blanket inconvenience and miscommunication in regard to our parking fee. Please know that we always have extra blanket available for our guests that can be immediately delivered to your room upon your request. Also, our parking fee is listed on our websites, as well as third party websites,... More

Dear lynnieBH, We are sorry that we failed provide the quality stay that you deserve during your recent stay at our hotel. Please accept our apologies for the morning noise disturbance you experienced from the neighboring guests located above your room. We appreciate you taking the time to compliment our efficient staff and nice accommodations. If you return to our... More