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SpringHill Suites Anaheim Maingate

2.5 of 5 1160 West Ball Rd, Anaheim, CA 92802
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SpringHill Suites Anaheim Maingate
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SpringHill Suites Anaheim Maingate
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87 reviews from our community

Traveler rating
    50
    29
    6
    1
    1
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50
16
Solo
0
4
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Calgary, Canada
1 review
5 of 5 stars Reviewed 3 days ago NEW

After arriving later in the day for our family vacation it became apparent right away that we had picked the right hotel for our stay. A total of 12 of us checked in and it was seamless, the desk staff were efficient and accommodating and with a request for synthetic pillows due to an allergy, housekeeping delivered the pillows almost... More

Was this review helpful? Yes
Senior Contributor
25 reviews 25 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

We had a major housekeeping issue that was resolved by the very accommodating and genuinely apologetic Front Desk Manager, Darrell. Could have been a 1 star review but he recovered beyond well and we left knowing he did what he could. We all know how great these Marriott hotels are particularly with the modern design and spacious rooms. This one... More

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Tucson, Arizona
1 review
5 of 5 stars Reviewed 1 week ago NEW

Has 3 rooms and stayed four nights with my family. Front Desk Team and hosuekeeping were excellent throughout our stay. Breakfast was very busy but very well stocked. Kitchen staff were excellent. Stayed on the 2nd floor. Was able to see the fireworks at night after a long day at Disney/CA Adventure. Would stay again for sure. Thank you for... More

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Denver, Colorado
Senior Contributor
33 reviews 33 reviews
18 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 1 week ago

My wife, daughter, grand daughter and I stayed here for 4 days at start of October for our disney visit. The staff are all outgoing and a pleasure to deal with, a credit to them and the hotel management. Hotel was full of families visiting Disney. Breakfast was excellent, the hotel is new and amenities are comfortable. For us we... More

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Javier U, Front Desk Supervisor at SpringHill Suites Anaheim Maingate, responded to this review

Good afternoon Crowley59, Thank you for taking the time to review our hotel. I’ll be sure to pass along to the staff that they did a great job! I’m sorry we didn’t have our larger one bedroom suite available during your stay. However, if you’re ever in the area again don’t hesitate to call us to book the larger suite... More

Abbotsford, Canada
Reviewer
4 reviews 4 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

Over the years we have stayed at several hotels in the Disney area including the Disneyland Hotel & I have to say I was very impressed with this Hotel. This is a new hotel (Spring 2014) that is within walking distance to downtown Disney (15 minutes). At check in we were greeted with genuinely friendly service. The decor is fresh/modern... More

Was this review helpful? Yes 3
Javier U, Front Desk Supervisor at SpringHill Suites Anaheim Maingate, responded to this review

Good afternoon Mount-Rob, Thank you for your recent stay with us! We’re glad you enjoyed our complimentary hot breakfast buffet; it can be a huge savings for a large family instead of having to pay for breakfast elsewhere. After a long day at Disney even another 10 minute walk can seem downright difficult so it’s great that the Art Shuttle... More

Utah
1 review
5 of 5 stars Reviewed 1 week ago

We checked out yesterday, and our stay was amazing. The staff was so friendly, and our room was spacious and comfortable. We only had the breakfast once, but it was great. The lobby, and breakfast area was so modern and inviting. I loved the feeling that you could hang out there, if you wanted. There was a firepit outside with... More

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Javier U, Front Desk Supervisor at SpringHill Suites Anaheim Maingate, responded to this review

Good evening Christy84403, We’re very glad you enjoyed your stay with us! With numerous televisions spread throughout our lobby as well as our 24hr convenience Market we love having people hang out with us in comfort. At 9:25 pm for about 15 minutes our fire pit does offer an excellent view of the Disneyland Fireworks and has a great ambience.... More

Missouri
Senior Contributor
38 reviews 38 reviews
21 hotel reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed 1 week ago

I don't usually give hotels a 5 rating but this one gets one because of the nice accommodations and the very nice staff. Each week I stay in several hotels and usually the staff is nice but this one doesn't know me as I haven't stayed here but once before and second, they treat all guests with a smile. The... More

Was this review helpful? Yes 1
Javier U, Front Desk Supervisor at SpringHill Suites Anaheim Maingate, responded to this review

Good evening Steve K, We want to thank you for your recent stay and for taking the time to review us. We strive to make each guest’s stay worry-free, regardless of how small the gesture it may be it can mean the difference between a good stay and a great stay. While we may have differing team favorites, we’d love... More

Saratoga Springs, Utah
2 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Nice hotel. A few pep peeves. Slow hardly work Internet is what you get free. Why hotels use this as a source to make money is just weird. Get $5 per night in the rate and give people quality. I booked through hotels.com and for the top corner small room. This to is frustrating I pay the same price but... More

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Jason B, Front Office Manager at SpringHill Suites Anaheim Maingate, responded to this review

Thank you Kip P for you feedback. We strive to meet and exceed all our guest needs. I apologize that we did not meet your all your expectations. I was glad you enjoyed our staff and found us a nice hotel. We try to always improve and your feedback does not go unheard. In an effort to give greater value... More

San Francisco Bay Area
Contributor
11 reviews 11 reviews
7 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 2 weeks ago

My son and I just spent 4 days/3 nights at the new SpringHill Suites. We make an annual trip from northern CA to San Diego to move him back to school in San Diego. That is our excuse for a stopover at Disney! Typically we stay at one of the hotels on Harbor across from the park. I noticed this... More

Was this review helpful? Yes 1
Jason B, Front Office Manager at SpringHill Suites Anaheim Maingate, responded to this review

HI kcsunshine60 It was great to hear about how your stay was. I love that you make a Disney stop every year before sending your son off to school. It is a perfect ending to a summer break and sounds like you had a great time. I’m so glad you let us be a part of your trip. We are... More

Salt Lake City, UT
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
39 helpful votes 39 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Pros: new, location, comfortable bed, refrigerator. Cons: wasn't the cleanest for being a new property, could hear guests above us, 14 parking, ran out of half of the breakfast items, room is on the small side.

Was this review helpful? Yes
Darrell B, General Manager at SpringHill Suites Anaheim Maingate, responded to this review

Hello StotheC, Thank you for staying with us on your recent trip to Anaheim and for sharing some feedback with us here on TripAdvisor. I’m glad to hear that our location suited you and that you enjoyed our comfortable beds and the convenience of the mini refrigerators in our rooms. I’m sorry that you were disturbed by the people above... More

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Additional Information about SpringHill Suites Anaheim Maingate

Address: 1160 West Ball Rd, Anaheim, CA 92802
Location: United States > California > Orange County > Anaheim
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — SpringHill Suites Anaheim Maingate 2.5*
Number of rooms: 120
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