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Quality Inn Maingate


Quality Inn Maingate
Hotel class 1 of 5
2200 South Harbor Boulevard, Anaheim, CA 92802
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Traveler Reviews

62% Do not recommend
2.5 of 5 stars 20 reviews
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By trip type
All (20)
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[ Date ] [ Rating ]
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1 of 5 stars
bookman8 2 contributions
Menifee
May 2, 2009 | Trip type: Family
1/1 found this review helpful

Don't ever, ever, ever stay here. I was given a non smoking room but it was obviously was a smoking room. I paid a deposit and never stayed five minutes in the room. It was dirty and gross. The manager tried to tell me it was a non smoking room and it was not. It smelled like urine too. We... more

Management response from
Karen Marshall, Manager

Sorry for your bad experience. Unfortunately some guests might smoke in a non-smoking room and we cannot control what guests do in the room. Our maids do ionize and have special sprays for that. We try our best to accomodate each and every guest and if any guests are being loud we certainly try to limit the noise when made...

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5 of 5 stars
mrlogboy 1 contribution
Seattle
Mar 7, 2009 | Trip type: Couples

Ok, we reserved our room before and after reading all reviews and decided to wait till we get there. Fist we liked the location it is Close to Disneyland and the public bus and bus for Disneyland were just out from of our store. Luckily we were able to find Free parking close to the Disneyland so we loved the... more

Management response from
Karen Marshall, Manager

Thank you for your kind input. I enjoyed reading everything you wrote and I do remember your sweet pugs, especially their morning walks with both of you. We look forward to seeing you again if you are ever in the Anaheim area. Thank you again, Front Desk Manager

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3 of 5 stars
ErnieMexico 1 contribution
MEXICO
Feb 26, 2009 | Trip type: Business

I booked some days for a convention, I traveled with colleagues. Good services, kind people, no troubles; clean and cheap. About the meals at breakfast I think could be better. Dailly was the same, but in general overview I recommend for those who want make a short trip to Disney. more

Management response from
Karen Marshall, Manager

Thank you for your kind words describing your stay at Quality Inn Maingate. We certainly appreciate you taking the time to say such nice things. So many people will take the time to write negative things, but not so many take time to write such nice things. So from every staff member here, we "Thank you." Front Desk Manager

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2 of 5 stars
CoachDB 6 contributions
Fresno, CA
Jan 7, 2009 | Trip type: Family
1/2 found this review helpful

We booked the reservation on the net, and cashed in points for the stay. We didn't know what to expect from a freebie. The checking in and out process was painless. We got our keys and found our room. The room looked and smelled clean, so we were pleasantly surprised. The next day was another issue. We had asked for... more

Management response from
Karen Marshall, Manager

Thank you for taking the time to let us know about your stay. Our housekeeping procedures is to inform the front desk staff of your request and the housekeeping supervisor will make sure your request is met. Sorry you encountered a bad experience, Front Desk Manager

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1 of 5 stars
rkokflorida 1 contribution
arizona
Jan 5, 2009 | Trip type: Family

The room had a HOLE in the bathroom wall, and a crack in the floor tile that insects were coming through. When I wanted to leave and go someplace else and get a refund the manager seemed unconcerned and told us that the "guarantee" was only a guarantee to "make it right" by giving us another room. The next room... more

Management response from
Karen Marshall, Manager

Thank you for taking the time to inform us about your stay. I am sorry you encountered these problems. When informed of such things, our front desk staff creates work orders and we certainly try daily to have all things fixed. Thanks again for your input, Front Desk Manager

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1 of 5 stars
ed6565 4 contributions
northern california
Jul 31, 2008 | Trip type: Family
1/2 found this review helpful

I booked through orbitz, ordered a non smoking room we drove 7 hours to get there when we arrived manager said he had no non smoking rooms, i told him i had ordered one and he said sorry there is a convention in town, also a/c unit held up with a 2x4, next morning ironing familys clothes iron leaked water... more

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1 of 5 stars
mezzosinger 1 contribution
West Jordan, Utah
May 23, 2008 | Trip type: Family
1/1 found this review helpful

Made a last minute decision to stay here. Knew it was a mistake as soon as we drove in. This place is sadly overused and neglected. The front desk clerk gave us misinformation. Went to our room and there was NO WAY I would let my bare feet touch the floor. It was covered in stains, sticky to the touch... more

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2 of 5 stars
av8rmarc 1 contribution
Phoenix, Arizona
Mar 31, 2008 | Trip type: Family

Although the room was clean and the beds somewhat comfortable, this hotel is a mess. Trash, litter and cigarette butts are strewn all over the outside. It's very apparant this property is not well maintained. The "breakfast" was awful. Breads, cold cereal and store bought apples. Thats all. Upon check in we were informed the pool was heated. Not sure... more

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2 of 5 stars
megalau 1 contribution
California
Mar 28, 2008 | Trip type: Family

We had originally booked our room for two nights, but decided to leave after one. The furniture and beds weren't in terrible condition, but you can tell the rooms haven't been renovated in a while. The biggest problem I encountered in the room was that very few of the electrical outlets had covers. There were exposed wires sticking out of... more

Nice place
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4 of 5 stars
Magmomsal 19 contributions
Detroit, Michigan
Mar 23, 2008
1/1 found this review helpful

We were rebooked at the Quality Inn Maingate through Expedia, after getting cancelled due to overbooking at another hotel, The staff was helpful and friendly, the room clean and roomy. While the "Maingate" part of the name was a bit of a stretch, it was about a 20 minute walk to Disney's maingate, the Anaheim Resort Trolley stop was directly... more

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Quality Inn Maingate Also Known As

Address: 2200 South Harbor Boulevard, Anaheim, CA 92802