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All 112 Anaheim hotels

Extended Stay America - Orange County - Anaheim Hills

2.5 of 5 Hotel   |   1031 North Pacificenter Drive, Anaheim, CA 92806
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Extended Stay America - Orange County - Anaheim Hills
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Ranked #69 of 112 Hotels in Anaheim
A recent review
4 of 5 stars reviewed 3 weeks ago
Shane W Singapore, Singapore
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73 reviews from our community

Traveler rating
    32
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    10
    6
    10
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16
5
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19
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Singapore, Singapore
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago via mobile

Great hotel. Quiet, clean, and next to a freeway which makes traveling easy. Secure and nice reception. Facilities are in good condition. Air conditioning great. There are a lot of TV channels which is fantastic. Overall a very satisfied stay. I would stay here again.

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - Orange County - Anaheim Hills, responded to this review

Shane - Thank you for writing a review of our hotel. We are so glad that you enjoyed your clean room and our convenient location. Thank you again for posting your review. We do hope that you will return to our hotel, or any of our other brand locations, in the future. More 

Sunnyvale, California
Contributor
15 reviews 15 reviews
4 hotel reviews
15 helpful votes 15 helpful votes
1 of 5 stars Reviewed 3 weeks ago

I am currently staying at the hotel and can say that it is a pathetic hotel. Room is not cleaned at all.. every thing is dirty and smelly. Electric lights need to be connected yourself in the room. Telephone in the room also doesn't work. The TV remote is also broken and the cell keep on coming out.. Refrigerator has... More 

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - Orange County - Anaheim Hills, responded to this review

Thank you for bringing this to our attention. We are very disappointed to hear about the condition of your room. We will work with our housekeeping and maintenance staff to address these issues. Thank you very much for providing us with your feedback. If you would like to discuss this further, please do not hesitate to contact us at lah@extendedstay.com.... More 

Redondo Beach, California, United States
1 review
1 of 5 stars Reviewed November 11, 2014

Booked this for my mother so she was close to her sister. Breakfast is average at best. NO ice machine in the hotel, NO maid service during your stay, NO plates, glasses, pans on and on. I book a smoking room, NO ashtrays even after going to the front desk where they said sorry they always walk off. As my... More 

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Bakersfield, California
Contributor
17 reviews 17 reviews
9 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed October 12, 2014

Close to Honda Center and located in a shopping center with a theater and numerous eating establishments. Rooms were clean but this hotel provides nothing in your room (coffee maker, utensils, pans,etc) unless you ask and then pay another fee. Most hotels with a kitchen provide some of these things. Our hallway reeked of Marijuana and staff couldn't do anything... More 

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Orange County - Anaheim Hills, responded to this review

Thank you for your recent review of your stay. Please know that we are sincerely sorry that your were not inform of our breakfast hours. We serve our grab 'n go breakfast between 6am - 9:30am daily. Also, in our in effort to provide our guests with clean and fresh rooms, we have removed the cookware and kitchen appliances, but... More 

1 review
2 of 5 stars Reviewed August 23, 2014 via mobile

I have stayed at other extended stay hotels and this has been the worst experience by far. It did not meet average expectations for a two star hotel in any categories. Room was not ready when I came. I ha to wait two hours later for my room. Staff was incredibly dismissive and rude. The location is right next to... More 

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Orange County - Anaheim Hills, responded to this review

Thank you for your recent review of your stay. I am so disappointed to read of the long wait you had before your room was available, and that you received such poor service from my staff. I also sincerely apologize for the cleanliness issues you experienced in your room. In response to your feedback, I will be meeting with my... More 

Hyderabad, India
Top Contributor
88 reviews 88 reviews
19 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed July 31, 2014

Stayed Here during my recent visit to LA and surrounding areas. Checked in at 11:30 in the night and check in was a breeze and took no more than 5 minutes. Got a quiet room on the 2nd floor (201). The AC was very effective and the pillows were soft. Staff were very courteous and helpful. Checkout too was very... More 

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Orange County - Anaheim Hills, responded to this review

Thank you for taking the time to write a review of your stay. We are glad that our staff provided you with quick, friendly service and that you enjoyed your quiet, comfortable room. Thank you again for your feedback. We look forward to providing you with another comfortable stay in the future. More 

Saratoga Springs, Utah
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed July 25, 2014

We were committed to 3 nights in this hotel booked through Expedia. When we arrived, we noticed how dirty it was and went out and bought cleaning supplies and cleaned it ourselves as we obviously didn't trust them to do it. the fridge door had multiple layers of dirty hand prints. The floors were so dirty that I left black... More 

Was this review helpful? Yes 2
Manager_11525, General Manager at Extended Stay America - Orange County - Anaheim Hills, responded to this review

Heidi - Your review for our hotel was recently brought to our attention. We are glad that our staff provided you with friendly service; however, we are disappointed to hear that your room was not cleaned properly. We will re-train our housekeeping staff to ensure every room is cleaned to our standards. Please accept our apologies for your experience. Thank... More 

Top Contributor
66 reviews 66 reviews
11 hotel reviews
52 helpful votes 52 helpful votes
4 of 5 stars Reviewed July 13, 2014

Pros: - The room was nice and comfortable. Everything was clean and in good working order. - The proximity to Disneyland (10-15 minutes) was terrific. So easy and quick to get to the park. - The grab-and-go breakfast was adequate (apples or oranges, granola/oatmeal bars, coffee), but made for great Disneyland snacks! I would definitely recommend taking a bit extra... More 

Was this review helpful? Yes 2
Manager_11525, General Manager at Extended Stay America - Orange County - Anaheim Hills, responded to this review

Thank you for taking the time to write a review of your stay. We are happy to hear that you pleasant stay at our hotel and that you enjoyed your clean, comfortable room. We are also glad that our location was so convenient for you. Thank you for choosing Extended Stay Hotels. We look forward to providing you with another... More 

1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed July 6, 2014

We were going to Knotts for the day and heading up to Big Bear the next day and just needed a room for the day/night because we had our pet with us. We needed to check in around 10am and it was becoming impossible to find a place that would take us were we usually stay (Hyatt, Marriott) We were... More 

Was this review helpful? Yes 2
Manager_11525, General Manager at Extended Stay America - Orange County - Anaheim Hills, responded to this review

Thank you for your recent review of your stay. We are so pleased to hear that we were able to accommodate your early check-in and helped you to make the most out of your planned holiday. It is also a pleasure to hear that you found our staff friendly and accommodating. We take pride in providing our guests a "home... More 

Las Vegas, Nevada
2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed May 28, 2014

I have stayed here several times and each and every time has been absolutely perfect! The Front Desk staff is amazing as is the property itself. The grab and go breakfast is great and always well stocked. The property is clean and the rooms are incredibly comfortable. I would highly recommend this property to anyone who is looking for a... More 

Was this review helpful? Yes 4
Manager_11525, General Manager at Extended Stay America - Orange County - Anaheim Hills, responded to this review

I appreciate you taking the time to write a review of our hotel. I'm glad that we were able to provide you with another clean, comfortable room. As well, it's great to hear that you were pleased with our great staff and our grab-and-go breakfast. I will be sure to share your kind remarks with our team. Thank you for... More 

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Additional Information about Extended Stay America - Orange County - Anaheim Hills

Address: 1031 North Pacificenter Drive, Anaheim, CA 92806
Phone Number:
Location: United States > California > Orange County > Anaheim
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Extended Stay America - Orange County - Anaheim Hills 2.5*
Number of rooms: 116
Reservation Options:
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Also Known As:
Extended Stayamerica Orange County - Anaheim Hills Hotel Anaheim
Extended Stay America Anaheim
Extended Stay Anaheim
Anaheim Extended Stay
Hotel Style:
#7 Best Value Hotel in Anaheim

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