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All 112 Anaheim hotels

Extended Stay America - Orange County - Anaheim Hills

2.5 of 5 Hotel   |   1031 North Pacificenter Drive, Anaheim, CA 92806
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68%
Ranked #48 of 112 hotels in Anaheim
A recent review
  • Overview
  • Reviews (67)
  • Photos (11)
  • Amenities
  • Q&A
  • Room tips (19)
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67 people have reviewed this hotel

Traveler rating
    32
    14
    9
    4
    8
See reviews for
14
5
14
19
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
Date | Rating
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English first
Saratoga Springs, Utah
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 6 days ago NEW

We were committed to 3 nights in this hotel booked through Expedia. When we arrived, we noticed how dirty it was and went out and bought cleaning supplies and cleaned it ourselves as we obviously didn't trust them to do it. the fridge door had multiple layers of dirty hand prints. The floors were so dirty that I left black... More

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - Orange County - Anaheim Hills, responded to this review

Heidi - Your review for our hotel was recently brought to our attention. We are glad that our staff provided you with friendly service; however, we are disappointed to hear that your room was not cleaned properly. We will re-train our housekeeping staff to ensure every room is cleaned to our standards. Please accept our apologies for your experience. Thank... More

Top Contributor
62 reviews 62 reviews
10 hotel reviews
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Pros: - The room was nice and comfortable. Everything was clean and in good working order. - The proximity to Disneyland (10-15 minutes) was terrific. So easy and quick to get to the park. - The grab-and-go breakfast was adequate (apples or oranges, granola/oatmeal bars, coffee), but made for great Disneyland snacks! I would definitely recommend taking a bit extra... More

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - Orange County - Anaheim Hills, responded to this review

Thank you for taking the time to write a review of your stay. We are happy to hear that you pleasant stay at our hotel and that you enjoyed your clean, comfortable room. We are also glad that our location was so convenient for you. Thank you for choosing Extended Stay Hotels. We look forward to providing you with another... More

1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

We were going to Knotts for the day and heading up to Big Bear the next day and just needed a room for the day/night because we had our pet with us. We needed to check in around 10am and it was becoming impossible to find a place that would take us were we usually stay (Hyatt, Marriott) We were... More

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - Orange County - Anaheim Hills, responded to this review

Thank you for your recent review of your stay. We are so pleased to hear that we were able to accommodate your early check-in and helped you to make the most out of your planned holiday. It is also a pleasure to hear that you found our staff friendly and accommodating. We take pride in providing our guests a "home... More

Las Vegas, Nevada
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 28, 2014

I have stayed here several times and each and every time has been absolutely perfect! The Front Desk staff is amazing as is the property itself. The grab and go breakfast is great and always well stocked. The property is clean and the rooms are incredibly comfortable. I would highly recommend this property to anyone who is looking for a... More

Was this review helpful? Yes 3
Manager_11525, General Manager at Extended Stay America - Orange County - Anaheim Hills, responded to this review

I appreciate you taking the time to write a review of our hotel. I'm glad that we were able to provide you with another clean, comfortable room. As well, it's great to hear that you were pleased with our great staff and our grab-and-go breakfast. I will be sure to share your kind remarks with our team. Thank you for... More

Irvine, California
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed May 22, 2014

A Candlewood Suite sales rep recommended I try here since I couldn't get the type of rate I needed from them. She said the brand had "cleaned up its act". I stayed here many years ago and it was the best of all of the locations at that time but pricey. Later the clientele became questionable and I discontinued staying... More

Was this review helpful? Yes 2
Manager_11525, General Manager at Extended Stay America - Orange County - Anaheim Hills, responded to this review

I appreciate you taking the time to write a review of your experience with us. Please accept my sincere apologies for the level of cleanliness in your room. As this hotel's manager, I can assure you that I am taking your feedback very seriously and will be working with the staff to ensure the issues you experienced are not a... More

1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 11, 2014

This isn't my first time staying at this Extended Stay America location. This particular "Extended Stay Hotel" has become my first choice of where I'd like to stay when I'm going to be away from home. Every one of my stays has always started with friendly, polite,and personable staff. The staff who work the front desk are just as nice... More

Was this review helpful? Yes 2
Manager_11525, Owner at Extended Stay America - Orange County - Anaheim Hills, responded to this review

Thank you for taking the time to write a review of your stay. I’m happy to hear that you enjoyed our friendly staff and clean rooms with fully equipped kitchens at a great value. Thank you for choosing Extended Stay Hotels. We look forward to providing you with another comfortable stay in the future! More

1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed April 28, 2014 via mobile

Had the best experience out here as well as staff presentation. I will definitely come back out here for another stay. Definitely worth every dime. Customer service was great. Room was clean and if there was any problem, it was taken care of right away. Definitely made my family experience hassle free and much more than just wonderful

Was this review helpful? Yes 3
Manager_11525, Manager at Extended Stay America - Orange County - Anaheim Hills, responded to this review

Thank you for taking the time to write a review of your stay. I’m happy to hear that you enjoyed your time at our hotel and the service our staff provided. Thank you for choosing Extended Stay Hotels. We look forward to providing you with another comfortable stay in the future! More

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 28, 2014

My stay at extended stay was just amazing. The cleanliness of the room was phenomenal. The customer service was exceptionally friendly. My check in was fast and simple. My room service was out of this world. I didnt want to leave the hotel because of how awesome my accommodations were. I did not want to leave the hotel room.

Was this review helpful? Yes 1
Manager_11525, Manager at Extended Stay America - Orange County - Anaheim Hills, responded to this review

Allen - Thank you for posting a glowing review of your stay. I’m happy to hear that you enjoyed your time at our hotel and the service our staff provided. Thank you for choosing Extended Stay Hotels. We look forward to hosting you again should your travels bring you back to area. More

Los Angeles, California
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 28, 2014

Great stay, friendly staff (including front desk clerk Chris, and manager). I felt like it was more of a home than a hotel! The room also came with many extra amenities perfect for multiple night stays. I would recommend these hotels to anyone! Cons? Wifi speed, no daily service

Was this review helpful? Yes 1
Manager_11525, Manager at Extended Stay America - Orange County - Anaheim Hills, responded to this review

Thank you for taking the time to write a review of your stay. I’m so pleased to hear that you enjoyed your time at our hotel and the service our staff provided. Thank you for choosing Extended Stay Hotels. We look forward to welcoming you back in the future! More

Davis, California
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed April 23, 2014

Pros: The staff were friendly Cons: This was the filthiest hotel room I have ever stayed in. There was blood stain and toothpaste stain on the the bathroom door frame. (I cleaned it off with a damp wet towel.) There looked like a dark red stain (blood?) on the shower curtain. There was calcium deposit on the bath fixtures. The... More

Was this review helpful? Yes 1
Manager_11525, Manager at Extended Stay America - Orange County - Anaheim Hills, responded to this review

I received a copy of your review, and wanted to take a moment to personally respond. I apologize for the level of cleanliness in your room and am working with the staff to improve our cleaning procedures so that this issue does not affect our future guests. Your feedback is very important to us. If you would like to discuss... More

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Additional Information about Extended Stay America - Orange County - Anaheim Hills

Address: 1031 North Pacificenter Drive, Anaheim, CA 92806
Phone Number:
Location: United States > California > Orange County > Anaheim
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Extended Stay America - Orange County - Anaheim Hills 2.5*
Reservation Options:
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Also Known As:
Extended Stayamerica Orange County - Anaheim Hills Hotel Anaheim
Extended Stay America Anaheim
Extended Stay Anaheim
Anaheim Extended Stay

11 photos of this hotel

Management photos: Courtesy of the property manager

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Room/suite (6)
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Hotel & grounds (2)
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Other (2)

Amenities

Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style
#5 Best Value Hotel in Anaheim
Hotel Class
Number of rooms
116

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