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All 112 Anaheim hotels

Sheraton Anaheim Hotel

3.5 of 5 Hotel   |   900 South Disneyland Drive, Anaheim, CA 92802
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Ranked #52 of 112 Hotels in Anaheim
A recent review
5 of 5 stars reviewed 3 days ago
mrtraveler503 Oro Valley, Arizona, United States
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963 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Oro Valley, Arizona, United States
2 reviews
5 of 5 stars Reviewed 3 days ago NEW

We've been staying here when visiting Anaheim from our hot climate here in Tucson, Az for years and always look forward to the cool climate and of course, the Sheraton Anaheim! We came back for our probably 100th time a few months ago and like always, we're greeted at the lobby entrance by a friendly bellman upon arrival. Every time... More

Was this review helpful? Yes
Lee R, General Manager at Sheraton Anaheim Hotel, responded to this review

As I am the new General Manager in the hotel, I enjoyed hearing about the history of your stays and how the hotel has changed over the years. I appreciate your candid review about this wonderful property, and like you, I am perplexed as to how some guests review us in a negative way. we may not always meet or... More

Auckland Region, New Zealand
Senior Contributor
37 reviews 37 reviews
26 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Had a great time at this hotel. The rooms are huge! We checked in quiet late at night. And were able to also do our laundry. The hotel is very close to Disneyland. We decided to walk over rather than catch the shuttle however this cost around $5. The rooms have everything you need except tea, good coffee though. Beds... More

Was this review helpful? Yes
Lee R, General Manager at Sheraton Anaheim Hotel, responded to this review

Thank you for taking the time to review the Sheraton Anaheim hotel and I am glad that you had such a great time staying with us. We strive to meet all of our guests expectations and to see that you leave us with a wonderful feeling about your stay. we look forward to your next visit and we thank you... More

Toronto, Canada
Contributor
16 reviews 16 reviews
10 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Stayed for two nights (September 10 and 11). Very close to Disneyland but quite a distance from universal studios. There were shuttles to Disneyland but not universal. Would have really appreciated shuttles to universal studios although it was approx. 45 mins away. Hotel staff helped us book our universal trip. Clean and friendly hotel. We had two bookings and we... More

Was this review helpful? Yes
Lee R, General Manager at Sheraton Anaheim Hotel, responded to this review

Thank you for your kind review of the Sheraton Anaheim hotel and we are happy that you had a pleasant stay with us. In regards to the shuttle service to Universal Studios, we do not have the volume of guests visiting the studios that we have goin to Disney, so it doesn't warrant the need for a complimentary shuttle to... More

Long Beach, CA
Senior Contributor
44 reviews 44 reviews
17 hotel reviews
24 helpful votes 24 helpful votes
1 of 5 stars Reviewed 1 week ago

I travel extensively for work, and am a Platinum member of Starwood. This hotel is by far the worst I have stayed at in the Starwood brand. From the moment i arrived with noone to assist with luggage, to having to change rooms because of poor AC, to dirty carpets, toilets that don't flush to worn furnishings, there was nothing... More

Was this review helpful? Yes 4
Lee R, General Manager at Sheraton Anaheim Hotel, responded to this review

Thank you for taking the time to review the hotel and I apologize for the property not meeting your expectations. we do our best to deliver excellent customer service to each of our guests and we must not of delivered our best to you. I would hope that you reported the maintenance issues to our front desk so that our... More

BatleyWest Yorkshire
Contributor
12 reviews 12 reviews
9 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed here for 3 nights last week as part of a coach tour of California. I'll be succinct - lovely clean spacious room in the Tower block, spacious and relaxing lobby, courteous and helpful staff, super regular shuttle service to Disneyland, attractive grounds, lovely pool. Well done Sheraton.

Was this review helpful? Yes 2
Lee R, General Manager at Sheraton Anaheim Hotel, responded to this review

Thank you for your review of the Sheraton Anaheim hotel and i was glad to hear that you had an enjoyable stay with us. We do our best to meet and exceed all of our guests expectations, and to hopefully have the opportunity to serve them again. Thank you for your kind comments once again. More

Skelton, United Kingdom
Reviewer
4 reviews 4 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

After reading all the negative reviews about this hotel before our recent visit we were not really looking forward to it, What a pleasant surprise,the hotel was very attractive in a Disney sort of way,the room was very large, clean and well presented, ,beautifully laid out gardens, nice swimming pool, food in the main restaurant was excellent,the small cafe was... More

Was this review helpful? Yes 1
Lee R, General Manager at Sheraton Anaheim Hotel, responded to this review

I appreciate your kind comments and agree that some guests are unhappy with the hotel as we are not a 30 story brass and glass property, but a 47 year old 3 story wonderful hotel located on 13 acres of court yards, gardens, and koi ponds. We are currently in a renovation program updating many of the guestrooms and public... More

Santa Clara
Reviewer
5 reviews 5 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I have now stayed at this hotel twice in July and I think it's a decent hotel overall, but I can't say it's my first choice to stay in Anaheim area. Considering I live in Northern California (about 6 hours away), my family and I are in Anaheim quite often going anywhere between 5 to 7 times a year. Since... More

Was this review helpful? Yes
Lee R, General Manager at Sheraton Anaheim Hotel, responded to this review

To respond to your review regarding your stay in the executive tower, yes those rooms are a little smaller then the main building rooms. Our main building rooms are the largest in the Anaheim area and the Executive tower rooms are standard size. I apologize for the fact you were unable to stay in the main building, however we only... More

Shrewsbury, United Kingdom
Senior Contributor
41 reviews 41 reviews
5 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

The staff at this Hotel are excellent but being let down by the Management who do not seem to heed the repeated complaints raised by Visitors. Having had unwanted visitors in our room as other previous Visitors appeared to have had, large cockroaches on the first night, little or no attention was done to rectify the problem. There was no... More

Was this review helpful? Yes 4
Lee R, General Manager at Sheraton Anaheim Hotel, responded to this review

Thank you for your review of the Sheraton Anaheim hotel. I agree that the staff at the hotel are excellent as well as the management team. I apologize for the unwanted "Visitor" in your room, however California is currently in a drought situation which brings out all sorts of insects in search of water. We have an abatement program weekly... More

Colorado Springs, Colorado, United States
Top Contributor
60 reviews 60 reviews
11 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed at this hotel because it was more cost-effective than staying at a Disneyland hotel, and it was a great hotel. There is a free shuttle to Disneyland all the time. Even if you want to walk, it is not that bad of a walk. They have a good restaurant in-house and can help you with Disney tickets if... More

Was this review helpful? Yes
Lee R, General Manager at Sheraton Anaheim Hotel, responded to this review

Thank you for your great review of the Sheraton Anaheim hotel. We pride ourselves at delivering wonderful customer service to each and every guest. I was also happy to hear that you were able to utilize our complimentary shuttle service to and from Disneyland. All of us at the hotel thank you for your business and we look forward to... More

Newcastle Upon Tyne
Top Contributor
132 reviews 132 reviews
46 hotel reviews
70 helpful votes 70 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed here for two nights, members of one of a number of tours the hotel services. Check in was promptly handled in a friendly fashion. A glass of red wine, though mediocre, was welcome and a nice touch. Our room on the third floor (the top floor of this low rise hotel) was large and reasonably well appointed. Coffee... More

Was this review helpful? Yes
Lee R, General Manager at Sheraton Anaheim Hotel, responded to this review

Thank you for taking the time to review the Sheraton Anaheim hotel and pointing out all of the amenities that we offer. You will be happy to know that we are currently renovating many of the guest rooms as well as public areas, to give ourselves a new look. I hope that upon your return to the Anaheim area that... More

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Additional Information about Sheraton Anaheim Hotel

Address: 900 South Disneyland Drive, Anaheim, CA 92802
Phone Number:
Location: United States > California > Orange County > Anaheim
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Sheraton Anaheim Hotel 3.5*
Number of rooms: 489
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Also Known As:
Anaheim Sheraton

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