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Sheraton Anaheim Hotel

3.5 of 5 900 South Disneyland Drive, Anaheim, CA 92802
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Sheraton Anaheim Hotel
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Sheraton Anaheim Hotel
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990 reviews from our community

Traveler rating
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    398
    179
    85
    73
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Contributor
14 reviews 14 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

I stayed here for two days because of the proximity to the Disneyland. The place is really cozy and the people here are extremely friendly. There is a free shuttle every 1/2 hour to the Disneyland, this help as there is no restaurant nearby. The hotel cafe is not very nice and the choices of food is limited. We took... More 

Was this review helpful? Yes
Lee R, General Manager at Sheraton Anaheim Hotel, responded to this review

Thank you for your review of the hotel and i am pleased to hear that your stay met your expectations. We do have both the Deli and full service restaurant in the hotel and I am wondering if you only saw the deli which offers less of a choice from the dining room? Anyway, thank you again for staying with... More 

Bakersfield, California, United States
1 review
5 of 5 stars Reviewed 1 week ago

We go to Disneyland all the time and always stay at this hotel. Very friendly staff, clean and beautiful updated rooms. Excellent food. Disneyland shuttle is a life saver. Runs every half hour and if there is no room left on the bus the promptly have another available. They are remodeling the rooms which were fine before but the new... More 

Was this review helpful? Yes
Lee R, General Manager at Sheraton Anaheim Hotel, responded to this review

What a wonderful review of the Sheraton Anaheim hotel and I thank you for all of your kind comments. I will be sure to share with our entire staff and i know that they will also be pleased that you are very happy with our newly renovated guestrooms and our overall customer service. We thank you for your business and... More 

Clifton, New Jersey
Senior Contributor
40 reviews 40 reviews
37 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed 1 week ago

So I usually stay at the Sheraton Park Hotel but that was sold out so I decided to keep it in the SPG family and stay here. I have to say the staff were very pleasant and actually had a conversation with you like they knew you for years-a really nice touch. The rooms on the other hand are long... More 

Was this review helpful? Yes 1
Lee R, General Manager at Sheraton Anaheim Hotel, responded to this review

Dear Valued Platinum member, I thank you for your honest review of the Sheraton Anaheim hotel. You are correct in that we pride ourselves in delivering the best possible customer service and meeting the expectations of all of our guests. Our renovation program is geared towards our guest rooms as phase one and on to the public areas for phase... More 

Contributor
11 reviews 11 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed here with my grandson for three nights for a whirlwind weekend at Disney. The hotel is clean and quiet, could use some updating though. I would've given it five stars, but the cleaning staff left a razor blade on our bathroom counter which luckily I found before my grandson got ahold of it. I would stay here again.

Was this review helpful? Yes 1
Lee R, General Manager at Sheraton Anaheim Hotel, responded to this review

Thank you for your review regarding your stay and I am glad that you and your grandson enjoyed your time with us. I apologize for the razor being left in the room and the housekeeper missing that item. We will look forward to your next with us and hope that you enjoy the Holidays ahead. More 

San Diego, United States
Contributor
13 reviews 13 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This is a great Hotel to stay at when going to Disneyland. We usually walk, but there is a shuttle that leave ever 30 min, so when finished at Disneyland/California Adventure, almost always take the shuttle back. It leave exactly on time, so 2 minutes late, will not work. They are on the hour and half hour at the Hotel... More 

Was this review helpful? Yes
Lee R, General Manager at Sheraton Anaheim Hotel, responded to this review

Thank you for your review and I apologize for you not knowing about the pool renovation. We have had it up on our web site for about 2 months and Central reservations has been informing all guests as well. The pool area will be reopened mid December and i believe that you will be amazed at the new new look... More 

Los Angeles
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago

My wife and i stayed here beginning of November. Hotel was quite nice and the rooms were a nice size. A very spacious property. What is great is the proximity to Disneyland resort and the parks. There is a free shuttle that leaves

Was this review helpful? Yes
Lee R, General Manager at Sheraton Anaheim Hotel, responded to this review

Thank you for taking the time to review your stay with us. Our complimentary shuttle service is one of our wonderful amenities that we offer to all guests. It departs on a round trip basis every 30 minutes and affords our guests the ability to not have to worry about driving to the park. We are only a mile from... More 

Los Angeles, CA
Contributor
14 reviews 14 reviews
11 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We've stayed here many many times over the past 7 or so years and have never, ever had any issues. I always seem to get a fairly decent AAA rate, and for the Saturday of Thanksgiving weekend, I'd say $115 a night is pretty darn good! That said, this review is actually for the newly renovated rooms. We were put... More 

Was this review helpful? Yes
Lee R, General Manager at Sheraton Anaheim Hotel, responded to this review

Your review of our newly renovated rooms was an excellent review and I thank you for taking the time to outline all ares. You are correct in that the tile and counters in the bathroom were not changed out in phase one of the renovation due to timing issues as those areas require the rooms to be out of order... More 

Sydney
Contributor
19 reviews 19 reviews
18 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Booked through Expedia as hotel itself showed no availability online but do not recognise my Gold starwood membership as booked through third party. Not the best first impression when the "bellboy" said he could not help me with my bags until I check in??? strange attitude ? Rooms are been redeveloped needed but we where comfortable. Staff where fantastic in... More 

Was this review helpful? Yes
Lee R, General Manager at Sheraton Anaheim Hotel, responded to this review

Thank you for your review of the Sheraton Anaheim hotel and I would like to apologize for the less than acceptable treatment you received upon your arrival. I have discussed with our bell Captain and he will be meeting with all of our bellstaff to be sure this doesn't happen again. I was glad to hear that our chefs were... More 

Anchorage, Alaska
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We visited this property for the second time earlier this month. I was delighted to find that the dining, service and convenience was equal to what I had found during a previous stay in May 2013. My husband and two young adult sons enjoyed a room on the ground floor for a week of fun at Disneyland. I highly recommend... More 

Was this review helpful? Yes 1
Lee R, General Manager at Sheraton Anaheim Hotel, responded to this review

Thank you for your very kind review of the Sheraton Anaheim hotel. You have pointed out all of our wonderful features and I thank you for a thorough review. I am going to share this review with our entire staff as they will be delighted to see that their hard work and efforts do pay off. I thank you for... More 

Dublin, California
1 review
3 of 5 stars Reviewed 3 weeks ago

My wife, two young daughter and I stayed here during thanksgiving week. We stayed here about 2 years prior and were happy with the hotel. I reserved the breakfast included rate, and would not suggest doing that. two years ago it was worth it, but not now. they use to offer made to order omelets, but when I asked this... More 

Was this review helpful? Yes
Lee R, General Manager at Sheraton Anaheim Hotel, responded to this review

Let me first apologize for the incident in our restaurant as that is very unusual to be treated in such a fashion. I have discussed with our restaurant manager and he is going to review with all members of his staff. In regards to the hotel itself, we are currently renovating many of our guestrooms and public areas. This also... More 

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Additional Information about Sheraton Anaheim Hotel

Address: 900 South Disneyland Drive, Anaheim, CA 92802
Phone Number:
Location: United States > California > Orange County > Anaheim
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Sheraton Anaheim Hotel 3.5*
Number of rooms: 489
Reservation Options:
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Also Known As:
Anaheim Sheraton

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