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All 112 Anaheim hotels

Sheraton Anaheim Hotel

3.5 of 5 Hotel   |   900 South Disneyland Drive, Anaheim, CA 92802
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Ranked #53 of 112 hotels in Anaheim
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944 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (158)
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Phoenix, Arizona
Top Contributor
169 reviews 169 reviews
68 hotel reviews
82 helpful votes 82 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Not a bad hotel. A bit old and need some upgrade. I was told that renovation will start soon. I am a platinum member. I get free Internet, free breakfast and lounge assess in the evening. Location is good, close to HWY 5. I am on business and the job site is 5 miles away. I need another 10 nights... More

Was this review helpful? Yes 1
Lee R, General Manager at Sheraton Anaheim Hotel, responded to this review

I appreciate you taking the time to review the Sheraton Anaheim hotel. Like most hotels in the Anaheim resort area we do have a $14 a day parking fee for our overnight guests, however as you stated you can park outside the hotel for free. Our complimentary shuttle service is unique as most hotels charge a fee. I am glad... More

Santa Barbara, California
Top Contributor
90 reviews 90 reviews
33 hotel reviews
49 helpful votes 49 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Excellent hotel for our end-of-summer visit to Disneyland. The room seemed up-to-date if generic, but quite comfortable. Love the frequent, free shuttle to Disneyland. The restaurant had a nice breakfast for a decent price, and the deli/store was convenient. The room was kind of a long walk from the lobby and the parking lot, but not unreasonable. Overall, I'd happily... More

Was this review helpful? Yes 2
Lee R, General Manager at Sheraton Anaheim Hotel, responded to this review

Thank you for taking the time to review your stay at the Sheraton Anaheim hotel. I was glad to see that you had the opportunity to dine in our restaurant, utilize the services in our Deli/Gift shop, as well as ride our complimentary shuttle to and from Disneyland. We will be starting our hotel renovation program next month which will... More

Grantham, United Kingdom
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

After a long trip from the Grand Canyon (7 hour drive) we were greeted with very friendly staff and a room that was already ready even though we were early for check in by a couple of hours. Our room was great tea/coffee facilities and a fridge fantastic and quite large and a small view of the gardens. the concierge... More

Was this review helpful? Yes 1
Lee R, General Manager at Sheraton Anaheim Hotel, responded to this review

Thank you for your very kind review of the Sheraton Anaheim hotel and I am pleased that your stay with us was pleasant. Our staff works very hard at delivering the best customer service possible and doing their best to meet every guests expectatations. We hope you can come back again soon so that we can serve you once again. More

Santa Ana, California
Senior Contributor
35 reviews 35 reviews
3 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

I've stayed in hotels run by the Starwood Hotels Group before (The Plaza in San Francisco, Sheraton Marina in San Diego) and was very happy with the hotels and the staff. That's why I booked a two night stay at the Sheraton Anaheim, and being an annual pass holder for Dizzyland, it made sense since it's right next to the... More

Was this review helpful? Yes 1
Lee R, General Manager at Sheraton Anaheim Hotel, responded to this review

Thank you for your review of the Sheraton Anaheim. As you stated, the hotel is not one of the newer hotels in Anaheim and sections of the hotel are in need of remodeling. So beginning September 2, 2014 we are undergoing a major renovation program to give ourselves a facelift. We will be renovating many of the rooms on all... More

Minneapolis, Minnesota
Senior Contributor
31 reviews 31 reviews
23 hotel reviews
98 helpful votes 98 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Just finished having a phone call with my 82 year old mom. She went on for minutes reminiscing about her experience at Sheraton Anaheim. It reminded me that I should post a review on TripAdvisor. Okay, nearly every review talks about how the hotel is in dire need of a remodel. The bathrooms are too small. The décor may be... More

Was this review helpful? Yes 4
Lee R, General Manager at Sheraton Anaheim Hotel, responded to this review

Thank you for your kind review of the Sheraton Anaheim hotel. Our entire staff is dedicated to ensuring that each and every guest recieves the finest customer service possible, and if any guest has an issue our goal is to resolve it immediatley. It was great to hear that your room was located where you requested and that you enjoyed... More

Contributor
13 reviews 13 reviews
13 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

Location good, shuttle to disney excellent Rooms tired and carpets dirty Pool small and very busy late afternoon. kids galore unsupervised and somersaulting into shallow water, distressing younger kids on each of our 3 days at the pool. If parents not there, hotel should step in but no one. Also pool area not cleaned until the very end of the... More

Was this review helpful? Yes 1
Lee R, General Manager at Sheraton Anaheim Hotel, responded to this review

I appreciated you taking the time to revie the Sheraton Anaheim hotel and apologize for any sub standard service issues you may have encountered in our restaurant. We strive to give the best possible customer service to all of our guests, and it sounds as if we faild to meet your expectations. In regards to our pool area we do... More

Meanwood, United Kingdom
Contributor
11 reviews 11 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 1 week ago

My wife has already done a review,so this is extra marks from me.i loved this Hotel i am 64 years old,i like quiet.This Hotel was excellent.Lots of young families but you would not know.Massive room,superb dining area.Would i go back yes indeed.Thank you for a lovely but short three day stay.

Was this review helpful? Yes 2
Lee R, General Manager at Sheraton Anaheim Hotel, responded to this review

I just want to say thank you for the second review for you and your wife. I am glad that your stay was enjoyable and that you enjoyed our dining options. Hopefully you had the opportunity to dine in our garden patio by the fountain. All of the staff at the Sheraton Anaheim do our best to see that every... More

Top Contributor
70 reviews 70 reviews
16 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed 1 week ago

My family of 5 stayed here for 2 nights. The receptionist was friendly and the lobby has nice fish tanks that the kids really enjoyed. The front doors are not self opening so it makes it hard to come in with your luggage cart and are quite heavy. Also the elevators are super small...really only you and the luggage cart... More

Was this review helpful? Yes
Lee R, General Manager at Sheraton Anaheim Hotel, responded to this review

Thank you for your review of the Sheraton Anaheim hotel and I am glad to hear that that you and your family enjoyed our facilities. I was disturbed to hear about the droppings as this is the first I have heard this from any guest. I apologize and will have our housekeeping department check all rooms carefully for any other... More

Contributor
20 reviews 20 reviews
11 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed 1 week ago

Visit: Went to Disneyland on a whim and all of the park hotels were booked. Stayed at Sheraton to get the SPG points. Pros: Close to park. Great tram system running every half hour. Nice to have the ability to go back to the hotel and take a break. Cons: It's old - you're getting the convenience of being close... More

Was this review helpful? Yes 2
Lee R, General Manager at Sheraton Anaheim Hotel, responded to this review

Thank you for your review of the Sheraton Anaheim. I am glad you enjoyed our Staff, food, and amenities that we offer. We are an older hotel, I agree with you however we are starting our renovation program in September 2014 to give ourselves a fresh look. You will have to come visit us again in a few months so... More

Santee, California
1 review
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed 2 weeks ago

My husband and I live in San Diego and have been annual pass holders at Disneyland for 6+ years now. In fact, we got engaged at Disney and stayed that night and another day with this hotel. Since that time, we still come to Disney with friends and family every few months and we did enjoy staying at this hotel.... More

Was this review helpful? Yes 7
Lee R, General Manager at Sheraton Anaheim Hotel, responded to this review

We appreciate you taking the time to review the reservation process that you encountered regarding Sheraton Anaheim hotel. I apologize for not being able to reduce the 2 night minimum stay to 1 night however on certain dates we must require a 2 night minimum or 1 night would fill quickly and the next night we would be empty. This... More

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Additional Information about Sheraton Anaheim Hotel

Address: 900 South Disneyland Drive, Anaheim, CA 92802
Phone Number:
Location: United States > California > Orange County > Anaheim
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Sheraton Anaheim Hotel 3.5*
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Also Known As:
Anaheim Sheraton

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
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Hotel Class
Official Description (provided by the hotel)
Share memories to last a lifetime at the castle-themed Sheraton Anaheim Hotel, located near the Disneyland Parks with complimentary shuttle service every 30 min to and from all the Disney attractions. ... more   less 
Number of rooms
489

Questions & Answers

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25 days ago

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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