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Sheraton Anaheim Hotel

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900 South Disneyland Drive, Anaheim, CA 92802
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Sheraton Anaheim Hotel
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Sheraton Anaheim Hotel
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1,046 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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San Jose, CA
Top Contributor
58 reviews 58 reviews
32 hotel reviews
72 helpful votes 72 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We stayed here two nights with our teenagers in two adjoining rooms. Both rooms were large and the beds were very comfortable. The rooms were so large that the smallest bathrooms were a bit odd. The flat screen TVs were nice. The hotel is rather large so if you are staying with a larger party you might have to walk... More 

Was this review helpful? Yes
Lee R, General Manager at Sheraton Anaheim Hotel, responded to this review

Thank you for the very kind review and 4 star rating as we are very proud of our hotel and staff. You are correct in that the guest rooms are large and happen to be the largest guest rooms in the Anaheim Resort area, however the hotel was built in 1969 when bathroom size was not an issue so ours... More 

Kelowna, Canada
1 review
2 of 5 stars Reviewed 4 days ago NEW

The front desk must have given us the oldest dirtiest room in the hotel. My wife and I just don't like to complain, but ouch. The first thing was a smell when we entered the room, not strong but there.Then I noticed about 5 to 10 significant carpet stains scattered about the place.Then my wife pointed out what those two... More 

Was this review helpful? Yes
Lee R, General Manager at Sheraton Anaheim Hotel, responded to this review

Thank you for your review and I do apologize for the issues that you mentioned. We are currently under a renovation program that will remedy many of these issues and will give our hotel a new look. Again i apologize for not meeting your expectations and want you to know we are aware and are correcting the issues. More 

San Diego, California
Senior Contributor
39 reviews 39 reviews
20 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

This was my family's 2nd stay here. Rooms were nice, bathroom is small but still fine. Did hear our neighbors but they went to sleep quickly. Love the shuttle to and from the park, makes it very nice! Every worker we came into contact with was very nice. Will stay again!

Was this review helpful? Yes
Lee R, General Manager at Sheraton Anaheim Hotel, responded to this review

We appreciate you taking the time to review the hotel and are happy that your expectations were met once again. Your third stay should be as good if not better and we thank you for your business. More 

2 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 1 week ago

Stayed here for a Cheer competition in April. Good: beds and pillows are comfortable, room is large. Bad: Extra charge for in room Wifi, No complimentary breakfast, Extra charge for parking, no microwave in room. Worst of all: the hot tub was murky and full of little kids. A big disappointment after a long day at Disney and the convention... More 

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Lee R, General Manager at Sheraton Anaheim Hotel, responded to this review

We thank you for your review and apologize for the issues you encountered in the pool area. The Disney fireworks can be noisy however they are a beautiful display of fireworks every evening for all of the Disney guests and our guests as well. Thank you for your business and come back and see us again soon. More 

Loughborough
Top Contributor
74 reviews 74 reviews
19 hotel reviews
44 helpful votes 44 helpful votes
5 of 5 stars Reviewed 1 week ago

My husband and I stayed here for 3 nights as part of a tour of the West. Room was great size (number 4212) though the bathroom was a little small. There are two sinks but one is outside the bathroom! Sounds strange but works. No free wifi in the room but available in the lobby. Great pool with loungers. Despite... More 

Was this review helpful? Yes
Lee R, General Manager at Sheraton Anaheim Hotel, responded to this review

Thank you for taking the time to review your recent stay with us at the Sheraton Anaheim hotel. We always enjoy the 5 star ratings and we do our best to deliver 100% customer service to all of our guests. I will share this review with the entire staff and 'Nestor" our dining room manager. We look forward to serving... More 

San Diego
Contributor
11 reviews 11 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 1 week ago

Never ever disappointed by the Sheraton/Westin hotels. This one night stay is no different. We stayed at this hotel because it was the closest Sheraton I can find near DT Disney where we were to meet family for dinner. Checked in with ease, and received a free upgrade (SPG member). The room was fantastic, I wish I could of taken... More 

Was this review helpful? Yes
Lee R, General Manager at Sheraton Anaheim Hotel, responded to this review

Thank you for such a great review and I will be sure to share this with the hotel staff. We do our best to meet and or exceed all of our guests expectations and it is apparent that we were successful with you and your family. Please come back and visit us again soon. More 

Senior Contributor
24 reviews 24 reviews
8 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed 1 week ago

This is a good hotel. Nothing really fancy but really works well. the pool is a little small, the hot tub is a nice touch. the front desk is really nice and accommodating. the hotel is on the olderr side. But is very clean. I would stay there again

Was this review helpful? Yes
Lee R, General Manager at Sheraton Anaheim Hotel, responded to this review

Thank you for taking the time to review our hotel and I am glad that you had an enjoyable time. Our hotel is older as we were built in 1969 on 13 acres of majestic gardens and court yards. Our staff strives to deliver the best possible customer service, and to meet all guests expectations. Thank you for your business. More 

Missouri
1 review
1 of 5 stars Reviewed 1 week ago

*After spending time at the beach before going to Disney, we had tons of laundry for a family of 4. Washers and dryers at the hotel was broken. I asked the front desk to fix it and they said they will send an engineer right away. I waited in vain for half an hour while my kids including 1 yr... More 

Was this review helpful? Yes
Lee R, General Manager at Sheraton Anaheim Hotel, responded to this review

I apologize for the hotel not meeting your expectations and the issue with the washers and dryers. The Disneyland fireworks are noisy and I apologize for that as well. Our complimentary shuttle buses to and from Disney are for those guests who don't want to take the 15 minute walk and most guests do use the shuttles. Again I am... More 

Seattle, Washington
Senior Contributor
22 reviews 22 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 1 week ago

We needed one night and found this thinking it would be ok for one night. The hallways smelled of mildew and mold. The layout is horrible, good luck finding your room if it's in the back of the building. It looks like it must have been added on over the years very poorly. Now for the bad, this place is... More 

Was this review helpful? Yes
Lee R, General Manager at Sheraton Anaheim Hotel, responded to this review

We are sorry that the hotel did not meet your expectations as the vast majority of our guests enjoy the 13 acre layout of the property with the many courtyards, lush gardens, koi pond and expansive pool area. We pride ourselves on delivering the best customer service possible so as to try and meet the requests of all of our... More 

Esterhazy, Saskatchewan
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 1 week ago

The hotel was okay. The carpet leading up to the room was very old looking. You had to pay extra for WiFi and for Parking. That is gouging. Should have just booked a room at a smaller hotel/motel that would have provided WiFi, free Parking and a little fridge and microwave. Next time!

Was this review helpful? Yes
Lee R, General Manager at Sheraton Anaheim Hotel, responded to this review

Thank you for the review and yes the hallway carpet is looking tired however we are under renovation and beginning April 20th we are replacing the carpet and wall coverings in the halls. The rooms do have a refrigerator however no microwave. As for parking, the majority of the resort hotels charge and we are on the lower side. we... More 

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