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All 112 Anaheim hotels

Sheraton Anaheim Hotel

3.5 of 5 Hotel   |   900 South Disneyland Drive, Anaheim, CA 92802
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Ranked #57 of 112 Hotels in Anaheim
A recent review
3 of 5 stars reviewed 5 days ago
Denis P Spalding
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969 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 3 days ago NEW

I would only recommend this hotel if you just want a place to stay and you get a great rate. The rooms aren't easy to find and the carpet they use isn't good to roll wheeled suitcases long distances. The bathroom was extremely small. The Club Lounge isn't open 24 hours and has several signs that tips are welcome and... More

Was this review helpful? Yes
Spalding
Reviewer
4 reviews 4 reviews
3 of 5 stars Reviewed 5 days ago NEW

A good value hotel which I stayed at while attending a convention. Location was good and the rooms were clean and large. Staff were good in parts, some were excellent but some were truelly dreadful ( unhelpful & uninterested), this was a pity because they let down the good guys and what could have been a star better. An example... More

Was this review helpful? Yes
Lee R, General Manager at Sheraton Anaheim Hotel, responded to this review

We appreciate your review of the Sheraton Anaheim hotel and I apologize for any of our staff that did not make your stay the best it could be. We do our best to meet or exceed all of our guests expectations and it sounds like we did not do that 100% with you. I will check to see what happened... More

Salem, Oregon, United States
1 review
1 of 5 stars Reviewed 5 days ago NEW

Pictures are very deceiving, hotel is under a lot of construction, 1st room was right next to the freeway had a large crack in the window with clear packing tap over it. 2nd room no crack in window, and this was the executive tower, ya right. My 7 year old daughter was shocked while in the shower, marks all over... More

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Milwaukee, wi
Senior Contributor
36 reviews 36 reviews
33 hotel reviews
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

I was on a business trip and stayed at the Sheraton due to the proximity to my business appointment. From the outside, it has a castle-like look. Inside a well done, muted lobby with lots of places to relax. Beautiful sitting area with a fireplace, computer work station area, bar and restaurant. The room itself was o.k. It was large,... More

Was this review helpful? Yes 2
Lee R, General Manager at Sheraton Anaheim Hotel, responded to this review

Thank you for taking the time to review the Sheraton Anaheim hotel. Yes we are a Castle themed hotel next door to Disney and are located on 13 acres of plush gardens, court yards and a koi pond. the hotel is 47 years old and so some of the things you mention we are trying to upgrade such as the... More

Santa Clarita, California, United States
Senior Contributor
28 reviews 28 reviews
9 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Back in December of last year, me and may folks were offered to go to Disneyland thanks to my mom's boss. The visit to the park was amazingly well and couldn't ask for anything better...that is until we got back to the hotel which was not what I expected at all. We walk in and it smelled funny, sheets looked... More

Was this review helpful? Yes 1
Lee R, General Manager at Sheraton Anaheim Hotel, responded to this review

Thank you for letting us know about your stay 10 months ago in December of 2013. Since your stay, the hotel has been involved in a renovation program, and we have been going through many exciting changes. I apologize for the hotel not meeting your expectations, and I am sure if you were to visit us once again, you would... More

Hornchurch
Contributor
18 reviews 18 reviews
14 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The final hotel on our grand tour and it turned out to be the best of the lot. We were greeted by smiling faces as we entered and when we were in , a nice cold beer was presented to us by Mr.Nestor Didulo, the restaurant manager. We were only there two nights but he was always checking to see... More

Was this review helpful? Yes 1
Lee R, General Manager at Sheraton Anaheim Hotel, responded to this review

Thank you for your kind words and review of the Sheraton Anaheim hotel, and our dining room manager Mr. Nestor Didulo. We do our best to meet and exceed all of our guests expectations, as well as deliver the finest customer service possible. We are glad that you enjoyed your stay with us and look forward to next trip to... More

Oro Valley, Arizona, United States
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

We've been staying here when visiting Anaheim from our hot climate here in Tucson, Az for years and always look forward to the cool climate and of course, the Sheraton Anaheim! We came back for our probably 100th time a few months ago and like always, we're greeted at the lobby entrance by a friendly bellman upon arrival. Every time... More

Was this review helpful? Yes 1
Lee R, General Manager at Sheraton Anaheim Hotel, responded to this review

As I am the new General Manager in the hotel, I enjoyed hearing about the history of your stays and how the hotel has changed over the years. I appreciate your candid review about this wonderful property, and like you, I am perplexed as to how some guests review us in a negative way. we may not always meet or... More

Auckland Region, New Zealand
Senior Contributor
37 reviews 37 reviews
26 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Had a great time at this hotel. The rooms are huge! We checked in quiet late at night. And were able to also do our laundry. The hotel is very close to Disneyland. We decided to walk over rather than catch the shuttle however this cost around $5. The rooms have everything you need except tea, good coffee though. Beds... More

Was this review helpful? Yes
Lee R, General Manager at Sheraton Anaheim Hotel, responded to this review

Thank you for taking the time to review the Sheraton Anaheim hotel and I am glad that you had such a great time staying with us. We strive to meet all of our guests expectations and to see that you leave us with a wonderful feeling about your stay. we look forward to your next visit and we thank you... More

Toronto, Canada
Contributor
16 reviews 16 reviews
10 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Stayed for two nights (September 10 and 11). Very close to Disneyland but quite a distance from universal studios. There were shuttles to Disneyland but not universal. Would have really appreciated shuttles to universal studios although it was approx. 45 mins away. Hotel staff helped us book our universal trip. Clean and friendly hotel. We had two bookings and we... More

Was this review helpful? Yes 1
Lee R, General Manager at Sheraton Anaheim Hotel, responded to this review

Thank you for your kind review of the Sheraton Anaheim hotel and we are happy that you had a pleasant stay with us. In regards to the shuttle service to Universal Studios, we do not have the volume of guests visiting the studios that we have goin to Disney, so it doesn't warrant the need for a complimentary shuttle to... More

Long Beach, CA
Senior Contributor
44 reviews 44 reviews
17 hotel reviews
26 helpful votes 26 helpful votes
1 of 5 stars Reviewed 4 weeks ago

I travel extensively for work, and am a Platinum member of Starwood. This hotel is by far the worst I have stayed at in the Starwood brand. From the moment i arrived with noone to assist with luggage, to having to change rooms because of poor AC, to dirty carpets, toilets that don't flush to worn furnishings, there was nothing... More

Was this review helpful? Yes 5
Lee R, General Manager at Sheraton Anaheim Hotel, responded to this review

Thank you for taking the time to review the hotel and I apologize for the property not meeting your expectations. we do our best to deliver excellent customer service to each of our guests and we must not of delivered our best to you. I would hope that you reported the maintenance issues to our front desk so that our... More

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Additional Information about Sheraton Anaheim Hotel

Address: 900 South Disneyland Drive, Anaheim, CA 92802
Phone Number:
Location: United States > California > Orange County > Anaheim
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Sheraton Anaheim Hotel 3.5*
Number of rooms: 489
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Also Known As:
Anaheim Sheraton

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