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All 111 Anaheim hotels

Sheraton Anaheim Hotel

3.5 of 5 Hotel   |   900 South Disneyland Drive, Anaheim, CA 92802
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68%
Ranked #50 of 111 hotels in Anaheim
A recent review
4 of 5 stars reviewed yesterday
CindynSteve23 Portland, Oregon
  • Reviews (917)
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917 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (149)
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English first
Portland, Oregon
1 review
4 of 5 stars Reviewed yesterday NEW

We were here to visit our grandkids for the weekend.The staff was very helpful and anything we asked for was delivered almost immediately. The room was not as clean as we expected it there was a weird smell and the carpet looked dirty. The pool area was nice and the kids enjoyed it

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Las Vegas, Nevada
Senior Contributor
21 reviews 21 reviews
6 hotel reviews
18 helpful votes 18 helpful votes
1 of 5 stars Reviewed yesterday NEW

As a former employee of Starwood and a Forbes certified trainer for luxury properties in Las Vegas I wanted to write to inform you of my recent guest experience. I am in complete shock over the lack of service, the dishonesty of the staff and the failure to take initiative to resolve our problem that we repeatedly reported. We checked... More

Was this review helpful? Yes 1
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

My sister, my two nieces, my two children and I stayed at the Sheraton Anaheim while visiting Disneyland. The hotel was very well located with an excellent shuttle service to and from Disney. During our two day visit to the park we never had to wait more than 2 minutes going or coming back from the pard. The drivers were... More

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Lee R, General Manager at Sheraton Anaheim Hotel, responded to this review

Thank you for taking the time to review the Sheraton Anaheim. It was nice to hear that you enjoyed the shuttle service, the dining room, the comfortable beds, and the overall service you received. However, I was sorry to hear that the associate at the front desk did not meet your expectations and for this I apologize. We pride ourselves... More

Livermore
Contributor
18 reviews 18 reviews
16 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

I've been going to this hotel now for 14 years. I love the spacious rooms and queen size beds. But it really hit me this time how the hotel seems to be in bad shape. It may have started from the odd smell in my room. The carpet needed to be stretched or just replaced. Some mildew around the tub.... More

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Lee R, General Manager at Sheraton Anaheim Hotel, responded to this review

Thank you for taking the time to review the Sheraton Anaheim. We have appreciated your patronage this past 14 years and hope that we will be able to serve you in the future. To answer some of your questions, we will be starting our guest room rennovation program this September which will give us a new facelift. We started asking... More

North Dakota
Contributor
12 reviews 12 reviews
9 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We stayed at this hotel for 2 nights. Front desk was helpful & friendly. The rooms were huge-plenty of space for our 2 kids to run around. Pool area was nice. There is a little deli on the main floor that was convenient for grabbing a few muffins & fruit on our way out the door. Shuttle to Disney was... More

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Lee R, General Manager at Sheraton Anaheim Hotel, responded to this review

We would like to thank you for your outstanding review of the Sheraton Anaheim regarding your recent stay with us. We pride ourselves on our excellent customer service, our complimentary shuttle service to and from Disney, our spacious guest rooms and our food and beverage outlets. We will be starting a guest room rennovation program this September which will give... More

Auckland
Senior Contributor
30 reviews 30 reviews
16 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 1 week ago

My family and I stayed for 2 nights at the end of a combined east coast/west coast vacation. The hotels offers great value for money. Regular on time pick up/drop offs to Disneyland make it the perfect hotel. Beds are comfortable and we chose a Club Room which gave us snacks/breakfast and drinks. Could not find fault in this property... More

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Lee R, General Manager at Sheraton Anaheim Hotel, responded to this review

Thank you very much for taking the time to review the Sheraton Anaheim hotel. We pride ourselves at delivering great customer service, while attending to all of our guests needs. We are about to begin a guest room rennovation program this September and will be giving the hotel a bit of a facelift. We look forward to your return so... More

Miami Beach, Florida
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

My family and I reserved two rooms over July 4th weekend at the Sheraton and everything was perfect. We arrived and were greeted warmly at the front desk, we were given connecting rooms which is what we were hoping for. Check in was fast, we dropped our stuff off at the rooms and bought tickets to Disneyland right there which... More

Was this review helpful? Yes 1
Lee R, General Manager at Sheraton Anaheim Hotel, responded to this review

All of us at the Sheraton Anaheim thank you for your business over the fourth of July weekend. We appreciate all of your kind comments in your review, and hope that we extended a warm welcome to you and your family in every way. The hotel is over 45 years old and we are about to begin another guest room... More

New Westminster, Canada
Reviewer
5 reviews 5 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This was a very nice hotel for our summer vacation. We were warmly welcomed and registering was a charm. The staff were all very friendly and anything we asked for was promptly delivered. The breakfast buffet was good, a wee bit expensive but the service was very attentive. Very convenient to have a shuttle every 1/2 hour and never waited... More

Was this review helpful? Yes 1
Lee R, General Manager at Sheraton Anaheim Hotel, responded to this review

Thank you for staying with us at the Sheraton Anaheim, and we are glad that you had the opportunity to enjoy our Garden Bistro Restaurant, the Deli, the game room and arcade, as well as utilize our free shuttle service to and from Disneyland. You had mentioned that you were a family of 5 in one of our spacious guest... More

Los Angeles, California
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

This is a great family hotel for people visiting Disneyland. We are locals but like to stay once or twice per year overnight as a mini-getaway. Although we like all Sheraton properties in the area we really liked staying here for a few reasons. The rooms are larger than standard hotel rooms so if you have more than four people... More

Was this review helpful? Yes
Lee R, General Manager at Sheraton Anaheim Hotel, responded to this review

We would like to thank you for your loyalty to the Sheraton Anaheim, and for all the wonderful comments made about our hotel. Starting in September of this year we will be rennovating many of our guest rooms which will give us a new look. Being that we do have larger guest rooms than most hotels, we will be adding... More

Sydney, Australia
Senior Reviewer
6 reviews 6 reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We have stayed here twice now as part of a Disney package. The shuttle service is great but it is an older hotel that is starting to show it's age. We have always found the rooms to be clean & the grounds also but there was often room service trays left outside for hours on end. The restaurant is expensive... More

Was this review helpful? Yes 1
Lee R, General Manager at Sheraton Anaheim Hotel, responded to this review

Thank you for taking the time to reveiw your last stay with us at the Sheraton Anaheim. I would like to apologize for any of our staff that did not make you feel welcome as we do value each and everyone of our guests. I apprecite the fact that you enjoy our 13 acres of plush gardens, koi ponds, and... More

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Additional Information about Sheraton Anaheim Hotel

Address: 900 South Disneyland Drive, Anaheim, CA 92802
Phone Number:
Location: United States > California > Orange County > Anaheim
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Sheraton Anaheim Hotel 3.5*
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Also Known As:
Anaheim Sheraton

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
Share memories to last a lifetime at the castle-themed Sheraton Anaheim Hotel, located near the Disneyland Parks with complimentary shuttle service every 30 min to and from all the Disney attractions. ... more   less 
Number of rooms
489

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