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Sheraton Anaheim Hotel

3.5 of 5 900 South Disneyland Drive, Anaheim, CA 92802
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Sheraton Anaheim Hotel
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Sheraton Anaheim Hotel
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1,006 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Shropshire
Senior Contributor
25 reviews 25 reviews
13 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Very helpful and friendly staff, both in the reception and in the bar. Ate in the bistro which was nice enough, again service excellent. I still dont understand why wifi is only available free in the lobby in this age. Room was on the shabby side, clean but in need of attention. Friends had a refurbished room which was very... More 

Was this review helpful? Yes
Lee R, General Manager at Sheraton Anaheim Hotel, responded to this review

We appreciate your taking time to review the hotel and are happy that we met your expectations. Our staff prides themselves on delivering the best customer service possible and they work on exceeding our guests expectations whenever possible. We are currently in the process of upgrading many of our guest rooms and public areas and you will see the transformation... More 

Mexico
Top Contributor
98 reviews 98 reviews
19 hotel reviews
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

The hotel is really near from Disneyland entrance and a 10-15 minutes walk to Downtown Disney through the Grand Californian Lobby. Staff was friendly and helpful as the front desk girl try to look for the room in which we could get the best view of the night fireworks at Disneyland. Although the room was not ready yet, she gave... More 

Was this review helpful? Yes
Lee R, General Manager at Sheraton Anaheim Hotel, responded to this review

Thank you for your great 5 star review and we appreciate your business. Please come back and visit us again real soon. More 

2 reviews
3 of 5 stars Reviewed 5 days ago NEW

I booked our room stating I had 6 guests knowing rollaway beds were available. We asked for 2 rollaway beds and was told we could only have one because of hotel policy. We read the policy on the website and it stated we could have 2 for a standard room. My niece had to sleep on the floor which wasn't... More 

Was this review helpful? Yes
Lee R, General Manager at Sheraton Anaheim Hotel, responded to this review

Thank you for taking the time to let us know how we did regarding your recent stay at the hotel. I apologize for any mix up regarding the rollaway bed situation and yes you are correct in that every Sheraton may have different policies on rollaways due to the size of the rooms. I was glad to hear that you... More 

Sao Paulo, SP
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

The hotel is a bit old but rooms are large and comfortable. Hotel is conveniently located if you want to go to the parks, plus they offer free transfer. There are not great restaurant options inside the hotel, but one can find many restaurants nearby.

Was this review helpful? Yes
Lee R, General Manager at Sheraton Anaheim Hotel, responded to this review

Thank you for your review of the Sheraton Anaheim and i am glad that you enjoyed the hote and staff. Our complimentary shuttle service is an asset for our guests and we are only minutes from the parks. We look forward to your next stay. More 

Ottawa, Canada
Senior Contributor
24 reviews 24 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

I loved staying here for my recent Disney races. The front desk staff were super helpful, although I got yelled at for coming into the bar without ID (I'm 27) to order lunch. The pool was great, and the hot tub was wonderful after races. The hotel is within walking distance to the park and Downtown Disney, so you can... More 

Was this review helpful? Yes
Lee R, General Manager at Sheraton Anaheim Hotel, responded to this review

Thank you for your 5 star rating of our hotel during your recent stay. I hope you placed well in the marathon! Your kind comments will be shared with our staff and I know they will appreciate them. I do apologize for the bartenders requesting ID however California has very strict laws on minors in the bar area and I... More 

Santa Clara, California
Top Contributor
63 reviews 63 reviews
17 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed 1 week ago

This Sheraton in my opinion is one of the nicer hotels in Disneyland proximity. What better suits the Disney theme than a fantasy castle? The hotel ground is quite pleasing and the location is wonderful. Although it is a bit further from most of the restaurants and shops, Disney is within a really short walking distance. It's so close to... More 

Was this review helpful? Yes
Lee R, General Manager at Sheraton Anaheim Hotel, responded to this review

Thank you for your kind review of our hotel and staff, and the fact that your expectations were met. The hotel was built in 1969 which at the time, bathrooms were not quite as large as they are today. We are going through a renovation program which will update many of the guestrooms as well as some public areas. We... More 

Lake Heights, New South Wales, Australia
1 review
5 of 5 stars Reviewed 2 weeks ago

My wife & I stayed at the Sheraton Anaheium Hotel back in October of 2010. We were celebrating our first year anniversary, like many Australians spending plenty of time at Disneyland & Universal Studios. We arrived from LAX around 8am to find the wonderful castle that is the Sheraton. Staff were lovely upon arrival and informed us that our room... More 

Was this review helpful? Yes
Lee R, General Manager at Sheraton Anaheim Hotel, responded to this review

Thank you for such a wonderful review of the hotel and our dedicated staff. It sounds as if your stays with us have been great experiences and your expectations met. We welcome your return for Christmas 2016 and yes a Bi-Level suite might be what you need. We appreciate your loyalty to our hotel and we look forward to serving... More 

Sydney
Top Contributor
69 reviews 69 reviews
57 hotel reviews
79 helpful votes 79 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Just spent a very pleasant few days as a family of four at the Castle themed Sheraton Hotel in Anaheim. After travelling around California staying in various 4-5 star Hotels this property proved to be a very restful, family friendly oasis. The purpose of our stay was to spend a day at Knott's Berry Farm and a day touring around... More 

Was this review helpful? Yes
Lee R, General Manager at Sheraton Anaheim Hotel, responded to this review

Thank you for your kind detailed review of the hotel and I will share this review with our staff as they enjoy hearing what our guests have to say. We are currently under a renovation program which will give us a facelift in many of our guestrooms and public areas. We look forward to your return stay and thank you... More 

Santa Clarita, California, United States
Reviewer
4 reviews 4 reviews
4 of 5 stars Reviewed 3 weeks ago

Always clean and staff is very friendly! Free shuttle which is wheelchair accessible to and from Disney. My teenage son and I have walked it but it is quite a hike over the freeway. Food is really good as well. The breakfast buffet is delicious! This is usually the first place my family and I look into staying at when... More 

Was this review helpful? Yes
Lee R, General Manager at Sheraton Anaheim Hotel, responded to this review

Thank you for taking the time to review the Sheraton Anaheim and I hope you can visit us again soon from Valencia. We thank you for your business and strive to meet all of our guests expectations. Please let us know if we can assist you in anyway on any of your future stays. More 

Sunderland, United Kingdom
Top Contributor
70 reviews 70 reviews
22 hotel reviews
51 helpful votes 51 helpful votes
5 of 5 stars Reviewed 3 weeks ago

My wife and I stayed here for 3 nights as part of Titan Holidays "California and the Golden West" tour and found it an excellent hotel, with great facilities, rooms and service from the staff. It's very conveniently located for Disneyland, with a regular half-hourly shuttle bus, although without rushing we walked to Downtown Disney within 15 minutes. Our tour... More 

Was this review helpful? Yes
Lee R, General Manager at Sheraton Anaheim Hotel, responded to this review

Thank you for taking the time to review our hotel after your Titan Tour. I was glad to hear that you had the opportunity to experience the entire hotel and all that it offers. Your kind comments will be shared with our entire staff and I know that they will appreciate the fact that we met your expectations. I hope... More 

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Additional Information about Sheraton Anaheim Hotel

Address: 900 South Disneyland Drive, Anaheim, CA 92802
Phone Number:
Location: United States > California > Orange County > Anaheim
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Sheraton Anaheim Hotel 3.5*
Number of rooms: 489
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Also Known As:
Anaheim Sheraton
Hotel Style:
#29 Romantic Hotel in Anaheim

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