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Sheraton Anaheim Hotel

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900 South Disneyland Drive, Anaheim, CA 92802
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Sheraton Anaheim Hotel
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Sheraton Anaheim Hotel
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1,050 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Phoenix, Arizona
1 review
4 of 5 stars Reviewed yesterday NEW

This hotel was such a pleasant surprise! I booked this trip (very budget friendly) through booking.com and the pictures they had posted for the hotel DO NOT do it justice. It was so clean, well maintained and very close to Disneyland and provided a free shuttle to the parks. It is so picturesque and reminded me of a french chateau.

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Winnipeg
Top Contributor
63 reviews 63 reviews
24 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Room was good size though the bathroom was a little small. There are two sinks but one is outside the bathroom! Sounds strange but works.The bathtub caulking needed replacing and there was a chip on the tub. No free WiFi in the room but available in the lobby. Great pool with loungers. Front desk staff generally very friendly and helpful.... More 

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San Rafael, California
Top Contributor
76 reviews 76 reviews
17 hotel reviews
62 helpful votes 62 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Don't be fooled by first impressions. The drive up is rather drab, and the parking lot abuts the highway. However, once inside the hotel, it's very nice. We are frequent Disneyland visitors, and stayed here on this visit because friends chose this hotel. Pros: great sundries shop that also had breakfast items like yogurt, bagels, pastries, 'cereals and milk, at... More 

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Lee R, General Manager at Sheraton Anaheim Hotel, responded to this review

Thank you for the very kind review and the 4 star rating. We appreciate you taking the time to let us know how much you enjoyed your stay. We are currently going through a renovation of many of our guest rooms and public areas which will help the overall appearance of the property. Thank you for your business. More 

San Jose, CA
Top Contributor
58 reviews 58 reviews
32 hotel reviews
72 helpful votes 72 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed here two nights with our teenagers in two adjoining rooms. Both rooms were large and the beds were very comfortable. The rooms were so large that the smallest bathrooms were a bit odd. The flat screen TVs were nice. The hotel is rather large so if you are staying with a larger party you might have to walk... More 

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Lee R, General Manager at Sheraton Anaheim Hotel, responded to this review

Thank you for the very kind review and 4 star rating as we are very proud of our hotel and staff. You are correct in that the guest rooms are large and happen to be the largest guest rooms in the Anaheim Resort area, however the hotel was built in 1969 when bathroom size was not an issue so ours... More 

Santa Clarita, California
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed 1 week ago

I'm writing this as an SPG member, and frequent traveler who's stayed at MANY SPG hotels, including Sheraton. Unfortunately this one did not live up to what I had established as their "bar". Check-in was very simple, and staff was friendly. We were assigned room 1104. We walked in the room and it appeared to be nice and clean. Upon... More 

Was this review helpful? Yes 1
Lee R, General Manager at Sheraton Anaheim Hotel, responded to this review

Thank you for taking the time to review your recent stay with us and I apologize for the hotel not meeting your expectations. As you stated we are renovating the hotel in many areas and we are in the process of upgrades throughout. The renovation process has to be done in phases so it is a program that will take... More 

Kelowna, Canada
2 reviews
2 of 5 stars Reviewed 1 week ago

The front desk must have given us the oldest dirtiest room in the hotel. My wife and I just don't like to complain, but ouch. The first thing was a smell when we entered the room, not strong but there.Then I noticed about 5 to 10 significant carpet stains scattered about the place.Then my wife pointed out what those two... More 

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Lee R, General Manager at Sheraton Anaheim Hotel, responded to this review

Thank you for your review and I do apologize for the issues that you mentioned. We are currently under a renovation program that will remedy many of these issues and will give our hotel a new look. Again i apologize for not meeting your expectations and want you to know we are aware and are correcting the issues. More 

San Diego, California
Senior Contributor
39 reviews 39 reviews
20 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This was my family's 2nd stay here. Rooms were nice, bathroom is small but still fine. Did hear our neighbors but they went to sleep quickly. Love the shuttle to and from the park, makes it very nice! Every worker we came into contact with was very nice. Will stay again!

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Lee R, General Manager at Sheraton Anaheim Hotel, responded to this review

We appreciate you taking the time to review the hotel and are happy that your expectations were met once again. Your third stay should be as good if not better and we thank you for your business. More 

2 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Stayed here for a Cheer competition in April. Good: beds and pillows are comfortable, room is large. Bad: Extra charge for in room Wifi, No complimentary breakfast, Extra charge for parking, no microwave in room. Worst of all: the hot tub was murky and full of little kids. A big disappointment after a long day at Disney and the convention... More 

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Lee R, General Manager at Sheraton Anaheim Hotel, responded to this review

We thank you for your review and apologize for the issues you encountered in the pool area. The Disney fireworks can be noisy however they are a beautiful display of fireworks every evening for all of the Disney guests and our guests as well. Thank you for your business and come back and see us again soon. More 

Loughborough
Top Contributor
74 reviews 74 reviews
19 hotel reviews
46 helpful votes 46 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My husband and I stayed here for 3 nights as part of a tour of the West. Room was great size (number 4212) though the bathroom was a little small. There are two sinks but one is outside the bathroom! Sounds strange but works. No free wifi in the room but available in the lobby. Great pool with loungers. Despite... More 

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Lee R, General Manager at Sheraton Anaheim Hotel, responded to this review

Thank you for taking the time to review your recent stay with us at the Sheraton Anaheim hotel. We always enjoy the 5 star ratings and we do our best to deliver 100% customer service to all of our guests. I will share this review with the entire staff and 'Nestor" our dining room manager. We look forward to serving... More 

San Diego
Contributor
11 reviews 11 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Never ever disappointed by the Sheraton/Westin hotels. This one night stay is no different. We stayed at this hotel because it was the closest Sheraton I can find near DT Disney where we were to meet family for dinner. Checked in with ease, and received a free upgrade (SPG member). The room was fantastic, I wish I could of taken... More 

Was this review helpful? Yes
Lee R, General Manager at Sheraton Anaheim Hotel, responded to this review

Thank you for such a great review and I will be sure to share this with the hotel staff. We do our best to meet and or exceed all of our guests expectations and it is apparent that we were successful with you and your family. Please come back and visit us again soon. More 

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