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All 112 Anaheim hotels

Sheraton Anaheim Hotel

3.5 of 5 Hotel   |   900 South Disneyland Drive, Anaheim, CA 92802
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Ranked #55 of 112 Hotels in Anaheim
A recent review
4 of 5 stars reviewed 1 week ago
mimibear00 Brentwood, California
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975 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Brentwood, California
Senior Contributor
23 reviews 23 reviews
5 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 1 week ago

Went for an adult girls vacay to Disneyland. The place was quiet and although families were there we didn't feel overwhelmed and it was a muted volume. Free convenient shuttle to the park, a nice restaurant and bar area. The Cobb salad was one of the freshest and best I've ever had. Yes there are imperfections ( the chair in... More

Was this review helpful? Yes
Lee R, General Manager at Sheraton Anaheim Hotel, responded to this review

Thank you for your review of the Sheraton Anaheim hotel and letting us know about your stay. I was glad to hear that you had a good time and that you enjoyed many of our amenities. We are in the process of renovating our guest rooms and some public areas. I apologize for the worn chair in your room however... More

California
Reviewer
5 reviews 5 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed 1 week ago

Be very careful when making reservations at this hotel. I clearly had a reservation that had a cancellation policy of 6:00pm the day prior to arrival. I checked this prior to making my reservation and it was also stated on my email confirmation. When calling more than one week prior to arrival I was told it was a no cancellation... More

Was this review helpful? Yes
Lee R, General Manager at Sheraton Anaheim Hotel, responded to this review

I appreciate you taking the time to let us know about your frustration with your reservation. Not knowing the details I would first like to apologize for any inconvenience you encountered with your cancellation. There are some special rates that we offer that have a no cancellation clause, and/or there are some on line booking sites that also have a... More

Sacramento, California
Senior Contributor
27 reviews 27 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This place has a little less of the family friendly atmosphere although there were definitely families staying there. What I'm trying to say is that it was a little more quiet than the place I stayed when I brought my family to Disneyland a few years ago. Since I was there with my husband and no kids the quiet was... More

Was this review helpful? Yes
Lee R, General Manager at Sheraton Anaheim Hotel, responded to this review

Thank you for your kind review of the Sheraton Anaheim hotel and yes we are a family oriented hotel however with fewer families in the off season. During the Spring and Summer we cater to the majority of our business being families on vacation. Our coffee in the restuarant and guestrooms is Starbuck's brand and that is a Sheraton standard.... More

San Diego, California
Senior Contributor
30 reviews 30 reviews
5 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This was our third visit to this Sheraton in the past 2 years and honestly I don't knoow what all the fuss is about regarding the "old: condition of the hotel. Yes it has been there for a while but it sure is evident that the interior has been updated. Fresh paint, new carpet and updated furniture. The lobby was... More

Was this review helpful? Yes 3
Lee R, General Manager at Sheraton Anaheim Hotel, responded to this review

First of all I would like to thank you for your kind review and loyalty for the Sheraton Anaheim. Secondly, let me apologize for the inconvenience you encountered at our front desk. We strive to meet all of our guests expectations and we seemed to have dropped the ball here. Many of our negative comments come from travelers expecting a... More

Visalia, CA
Senior Contributor
37 reviews 37 reviews
14 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Spent 2 nights here while attending a convention. The hotel is older but seems to be in good shape. The room I had was large. It was clean and comfortable. They have a shuttle service which runs to DL from 30 min before the park opens to 30 minutes after closing. Was there only to sleep & shower so didn't... More

Was this review helpful? Yes
Lee R, General Manager at Sheraton Anaheim Hotel, responded to this review

Thank you for your kind review of the Sheraton Anaheim hotel. Yes we are a little older than most hotels however we are currently going through a renovation program and are giving ourselves a new look. Our complimentary shuttle service to and from the Disney area is one of our services that we offer to our guests so that they... More

Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 4 weeks ago

I would only recommend this hotel if you just want a place to stay and you get a great rate. The rooms aren't easy to find and the carpet they use isn't good to roll wheeled suitcases long distances. The bathroom was extremely small. The Club Lounge isn't open 24 hours and has several signs that tips are welcome and... More

Was this review helpful? Yes
Lee R, General Manager at Sheraton Anaheim Hotel, responded to this review

Thank you for letting us know your views on the Sheraton Anaheim. As you may have noticed, we are currently undergoing a renovation and are updating many of our guestrooms and public areas. We are a property located on 13 acres and yes we are spread out in and around plush gardens, court yards, large pool area and a beautiful... More

Spalding
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 4 weeks ago

A good value hotel which I stayed at while attending a convention. Location was good and the rooms were clean and large. Staff were good in parts, some were excellent but some were truelly dreadful ( unhelpful & uninterested), this was a pity because they let down the good guys and what could have been a star better. An example... More

Was this review helpful? Yes
Lee R, General Manager at Sheraton Anaheim Hotel, responded to this review

We appreciate your review of the Sheraton Anaheim hotel and I apologize for any of our staff that did not make your stay the best it could be. We do our best to meet or exceed all of our guests expectations and it sounds like we did not do that 100% with you. I will check to see what happened... More

Salem, Oregon, United States
1 review
1 of 5 stars Reviewed 4 weeks ago

Pictures are very deceiving, hotel is under a lot of construction, 1st room was right next to the freeway had a large crack in the window with clear packing tap over it. 2nd room no crack in window, and this was the executive tower, ya right. My 7 year old daughter was shocked while in the shower, marks all over... More

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Milwaukee, wi
Senior Contributor
36 reviews 36 reviews
33 hotel reviews
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed 5 weeks ago

I was on a business trip and stayed at the Sheraton due to the proximity to my business appointment. From the outside, it has a castle-like look. Inside a well done, muted lobby with lots of places to relax. Beautiful sitting area with a fireplace, computer work station area, bar and restaurant. The room itself was o.k. It was large,... More

Was this review helpful? Yes 2
Lee R, General Manager at Sheraton Anaheim Hotel, responded to this review

Thank you for taking the time to review the Sheraton Anaheim hotel. Yes we are a Castle themed hotel next door to Disney and are located on 13 acres of plush gardens, court yards and a koi pond. the hotel is 47 years old and so some of the things you mention we are trying to upgrade such as the... More

Santa Clarita, California, United States
Senior Contributor
28 reviews 28 reviews
9 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed October 3, 2014

Back in December of last year, me and may folks were offered to go to Disneyland thanks to my mom's boss. The visit to the park was amazingly well and couldn't ask for anything better...that is until we got back to the hotel which was not what I expected at all. We walk in and it smelled funny, sheets looked... More

Was this review helpful? Yes 1
Lee R, General Manager at Sheraton Anaheim Hotel, responded to this review

Thank you for letting us know about your stay 10 months ago in December of 2013. Since your stay, the hotel has been involved in a renovation program, and we have been going through many exciting changes. I apologize for the hotel not meeting your expectations, and I am sure if you were to visit us once again, you would... More

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Additional Information about Sheraton Anaheim Hotel

Address: 900 South Disneyland Drive, Anaheim, CA 92802
Phone Number:
Location: United States > California > Orange County > Anaheim
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Sheraton Anaheim Hotel 3.5*
Number of rooms: 489
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Also Known As:
Anaheim Sheraton

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