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All 112 Anaheim hotels

Sheraton Anaheim Hotel

3.5 of 5 Hotel   |   900 South Disneyland Drive, Anaheim, CA 92802
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Ranked #52 of 112 Hotels in Anaheim
A recent review
5 of 5 stars reviewed 3 days ago
MichaelGreen BatleyWest Yorkshire
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959 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (163)
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BatleyWest Yorkshire
Contributor
11 reviews 11 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We stayed here for 3 nights last week as part of a coach tour of California. I'll be succinct - lovely clean spacious room in the Tower block, spacious and relaxing lobby, courteous and helpful staff, super regular shuttle service to Disneyland, attractive grounds, lovely pool. Well done Sheraton.

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Lee R, General Manager at Sheraton Anaheim Hotel, responded to this review

Thank you for your review of the Sheraton Anaheim hotel and i was glad to hear that you had an enjoyable stay with us. We do our best to meet and exceed all of our guests expectations, and to hopefully have the opportunity to serve them again. Thank you for your kind comments once again. More

Skelton, United Kingdom
Reviewer
4 reviews 4 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

After reading all the negative reviews about this hotel before our recent visit we were not really looking forward to it, What a pleasant surprise,the hotel was very attractive in a Disney sort of way,the room was very large, clean and well presented, ,beautifully laid out gardens, nice swimming pool, food in the main restaurant was excellent,the small cafe was... More

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Lee R, General Manager at Sheraton Anaheim Hotel, responded to this review

I appreciate your kind comments and agree that some guests are unhappy with the hotel as we are not a 30 story brass and glass property, but a 47 year old 3 story wonderful hotel located on 13 acres of court yards, gardens, and koi ponds. We are currently in a renovation program updating many of the guestrooms and public... More

Santa Clara
Reviewer
5 reviews 5 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

I have now stayed at this hotel twice in July and I think it's a decent hotel overall, but I can't say it's my first choice to stay in Anaheim area. Considering I live in Northern California (about 6 hours away), my family and I are in Anaheim quite often going anywhere between 5 to 7 times a year. Since... More

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Lee R, General Manager at Sheraton Anaheim Hotel, responded to this review

To respond to your review regarding your stay in the executive tower, yes those rooms are a little smaller then the main building rooms. Our main building rooms are the largest in the Anaheim area and the Executive tower rooms are standard size. I apologize for the fact you were unable to stay in the main building, however we only... More

Shrewsbury, United Kingdom
Senior Contributor
41 reviews 41 reviews
5 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed 6 days ago NEW via mobile

The staff at this Hotel are excellent but being let down by the Management who do not seem to heed the repeated complaints raised by Visitors. Having had unwanted visitors in our room as other previous Visitors appeared to have had, large cockroaches on the first night, little or no attention was done to rectify the problem. There was no... More

Was this review helpful? Yes 3
Lee R, General Manager at Sheraton Anaheim Hotel, responded to this review

Thank you for your review of the Sheraton Anaheim hotel. I agree that the staff at the hotel are excellent as well as the management team. I apologize for the unwanted "Visitor" in your room, however California is currently in a drought situation which brings out all sorts of insects in search of water. We have an abatement program weekly... More

Colorado Springs, Colorado, United States
Top Contributor
60 reviews 60 reviews
11 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

We stayed at this hotel because it was more cost-effective than staying at a Disneyland hotel, and it was a great hotel. There is a free shuttle to Disneyland all the time. Even if you want to walk, it is not that bad of a walk. They have a good restaurant in-house and can help you with Disney tickets if... More

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Lee R, General Manager at Sheraton Anaheim Hotel, responded to this review

Thank you for your great review of the Sheraton Anaheim hotel. We pride ourselves at delivering wonderful customer service to each and every guest. I was also happy to hear that you were able to utilize our complimentary shuttle service to and from Disneyland. All of us at the hotel thank you for your business and we look forward to... More

Newcastle Upon Tyne
Top Contributor
122 reviews 122 reviews
39 hotel reviews
67 helpful votes 67 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed here for two nights, members of one of a number of tours the hotel services. Check in was promptly handled in a friendly fashion. A glass of red wine, though mediocre, was welcome and a nice touch. Our room on the third floor (the top floor of this low rise hotel) was large and reasonably well appointed. Coffee... More

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Lee R, General Manager at Sheraton Anaheim Hotel, responded to this review

Thank you for taking the time to review the Sheraton Anaheim hotel and pointing out all of the amenities that we offer. You will be happy to know that we are currently renovating many of the guest rooms as well as public areas, to give ourselves a new look. I hope that upon your return to the Anaheim area that... More

2 reviews
5 of 5 stars Reviewed 1 week ago

We stayed at the Sheraton last week for 5 nights and loved every minute of it. Our room was large, very clean and wonderful. The staff could not have been nicer or more accommodating to us. They went out of their way to help us in any way that they could. The food in the dining room was the best... More

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Lee R, General Manager at Sheraton Anaheim Hotel, responded to this review

Thank you for the kind words regarding the Sheraton Anaheim hotel. Our goal is to meet or exceed all of our guests expectations and customer service is our top priority. I hope that you have another opportunity to visit us again soon, so that we can once again serve you. Thank you for your business. More

Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

After a long flight to L A The welcome could not be better. Big comfortable well appointed clean bedroom. Nestor and staff in restaurant attentive and really helpful. Would recommend this hotel anytime

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Lee R, General Manager at Sheraton Anaheim Hotel, responded to this review

Thank you for your kind review of the Sheraton Anaheim and recognizing some of our outstanding staff members. Nestor our restaurant manager and his staff do a wonder job of meeting our guests expectations and delivering excellent customer service. Thank you again for your review and your business. More

Eureka, California
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I stayed here with my family after Christmas. Hotel was well run and was relaxing after the crowds at Disneyland, definitely will avoid that place around any major holiday in the future, way too many people. Our room was comfortable and the staff was friendly and helpful during our stay.

Was this review helpful? Yes
Lee R, General Manager at Sheraton Anaheim Hotel, responded to this review

We appreciate you taking the time to review the Sheraton Anaheim hotel and yes Disneyland during Christmas can get quite busy. I appreciate your kind words regarding the hotel and the staff. All of our employees do their best to meet and exceed the guests expectations and we pride ourselves on our high level of customer service. Please come back... More

Midlothian Scotland
Contributor
11 reviews 11 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Staff so friendly and helpful as was our first time there especially the young girl on front desk Alexis's nothing was a problem to her or any staff . The breakfast was really nice the only thing with the place could do with freshen up of paint . Skirting boards bit dirty , loveley smell as come in hotel pool... More

Was this review helpful? Yes 1
Lee R, General Manager at Sheraton Anaheim Hotel, responded to this review

Thank you for your kind review regarding the Sheraton Anaheim hotel and especially your wonderful comments about Alexis at the front desk. I will be sure to pass them along to her. In regards to the Physical aspects of the hotel, you will be glad to know that we have begun our renovation of the property which will include many... More

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Additional Information about Sheraton Anaheim Hotel

Address: 900 South Disneyland Drive, Anaheim, CA 92802
Phone Number:
Location: United States > California > Orange County > Anaheim
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Sheraton Anaheim Hotel 3.5*
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Also Known As:
Anaheim Sheraton

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