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Sheraton Anaheim Hotel

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900 South Disneyland Drive, Anaheim, CA 92802
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Sheraton Anaheim Hotel
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Sheraton Anaheim Hotel
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1,031 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Senior Contributor
33 reviews 33 reviews
17 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

The location and room size are great. We could walk to Disneyland from the hotel which only took us 15 minutes. The shuttle starts running 30 minutes before the park opens and for us crazies, that wasn't early enough so we walked instead. We were fortunate to receive a suite upon our middle of the night check-in and were surprised... More 

Was this review helpful? Yes
Lee R, General Manager at Sheraton Anaheim Hotel, responded to this review

Thank you for the 4 star rating and yes our hallways will be updated beginning April 20, 2015 with a brand new face lift. We are currently undergoing a renovation program of many of our guestrooms and public areas. Please come back and visit us again in the future to see the changes we are making. More 

Sydney, Australia
Senior Contributor
33 reviews 33 reviews
15 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We had a fantastic one night stay at the Sheraton Anaheim Hotel in February. Given the price of this room (low) I wasn't sure what to expect but we just needed somewhere to rest our heads after a Disney day. The entire stay was fantastic, staff were great and the hotel was just beautiful, the grounds looked like a fairytale.... More 

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Oklahoma
Senior Contributor
23 reviews 23 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Pros: We stayed at the Sheraton for 3 nights. We found the rooms to be spacious and comfortable. We appreciated the free bottles of water each day and Starbuck's coffee in your room. Great location to watch the fireworks at night from Disneyland. They have an efficient shuttle that takes you to Disneyland and California adventure. You can also buy... More 

Was this review helpful? Yes
Lee R, General Manager at Sheraton Anaheim Hotel, responded to this review

Thank you for taking the time to review your recent stay at the Sheraton Anaheim hotel. I was glad to hear that we were able to meet your expectations and that you had an enjoyable time. We are aware that the shuttles and some areas in the hotel are showing their wear and tear and I am happy to report... More 

Maryland
Top Contributor
76 reviews 76 reviews
40 hotel reviews
43 helpful votes 43 helpful votes
3 of 5 stars Reviewed 1 week ago

I used for a room near an elevator. I was given a room that literally was probably the farthest from the elevator. The desk clerk offered little enthusiasm and was not pleasant. The rooms are ok but nothing beyond basic. It received an average of 3 and I understand (and agree with) the rating now that I stayed there.

Was this review helpful? Yes
Lee R, General Manager at Sheraton Anaheim Hotel, responded to this review

Thank you for taking the time to review the Sheraton Anaheim hotel and you will be happy to know that we are currently going through a renovation program to upgrade many of our guest rooms and public areas. This will give us the facelift and new look as we move forward into the year. We appreciate your business and hope... More 

Palo Alto, California
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Silvia at the front desk was very friendly and allowed us to checkin early and she placed us in a renovated room! We had breakfast one morning and Miguel our server was so genuinely nice and really took excellent care of us and the others around us too! And the buffet was delicious especially the scrambled egg frittata and the... More 

Was this review helpful? Yes 1
Lee R, General Manager at Sheraton Anaheim Hotel, responded to this review

On behalf of all of the employees athe hotel I would like to thank you for your wonderful review and the 5 star rating. We do our best to meet and or exceed all of our guests expectations and we seem to have succeeded with you. Please come back and visit us again soon. More 

Brisbane, Australia
Reviewer
5 reviews 5 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

A large hotel, beautuful gardens, ponds and landscaping. awesome views of disney fireworks from Sheraton pool area. Met an awesome cab driver "David" who works from their alot, he made our stay! (What a great bloke!) little tours and very informative.

Was this review helpful? Yes 4
Lee R, General Manager at Sheraton Anaheim Hotel, responded to this review

Thank you for visiting us from the Gold Coast of Australia and allowing our staff to help make your holiday special. We are glad that you enjoyed your stay and your driver David. We get many compliments on David and he is very knowledgeable about the area. We love our Aussie friends and hope that you and your family can... More 

Toronto
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 2 weeks ago

I was attending The NAFEM conference a couple of weeks ago and stayed here for 2 nights. My room 4-443 is located in another building which takes a few minutes to "commute" to from the lobby and restaurant. The room was large which was great but everything else went downhill from here. I was trying to connect my laptop on... More 

Was this review helpful? Yes
Lee R, General Manager at Sheraton Anaheim Hotel, responded to this review

Thank you for taking the time to review your recent stay at our hotel and I apologize for our hotel not meeting your expectations. We are currently going through a renovation program and many of our guest rooms will be getting a complete facelift. We hope that you will again return in the future and see that we will have... More 

Sydney, Australia
Top Contributor
66 reviews 66 reviews
45 hotel reviews
38 helpful votes 38 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

Stayed here for 5 nights in March. The hotel is on the doorstep of Disneyland but fairly uneventful therein. Very large hotel so you can get lost. I got an updated room but the rooms seem two tier (updated and not updated). Specify the former! Pro's -Large rooms -Multiple meal options on site -Good wifi signal in rooms Con's -Tiny... More 

Was this review helpful? Yes 1
Lee R, General Manager at Sheraton Anaheim Hotel, responded to this review

Thank you for your review and yes it is easy to get lost on our 13 acre property withe many courtyards, Renovated pool area and koi pond. When a hotel goes through the renovation process they must do it in phases so yes some rooms have been updated and others are scheduled for future renovation. We are currently working on... More 

Senior Contributor
21 reviews 21 reviews
8 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

This is a great hotel. The staff are very friendly and always happy to help. The pool is clean and the gardens well kept. The thing I like about the place the most is that the rooms are absolutely huge. The room I had had two queen beds in, more than enough for a family of 4. The room also... More 

Was this review helpful? Yes 2
Lee R, General Manager at Sheraton Anaheim Hotel, responded to this review

As the General Manager of the hotel I can only say thank you for such a wonderful review and the 5 star rating. We do have the largest rooms available in the Anaheim area and our complimentary shuttle is another added amenity. I thank you for your business and look forward to your next stay with us. More 

Fair Lawn, New Jersey
Top Contributor
134 reviews 134 reviews
13 hotel reviews
52 helpful votes 52 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed here with the family while in the area to visit Disneyland for a few days. We were overall very pleased. The rooms are large and beds are comfortable. There is plenty of room for a family of 4 to spread out. The only drawbacks are the room is the bathroom is small and the sink is inside and the... More 

Was this review helpful? Yes
Lee R, General Manager at Sheraton Anaheim Hotel, responded to this review

Thank you for taking the time to write a review of the Sheraton Anaheim hotel. We appreciate the 4 star rating and are glad that your stay was enjoyable. We pride ourselves at delivering the best possible customer service, and look forward to serving you once again. Thank you for your business. More 

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