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Anaheim Majestic Garden Hotel

900 South Disneyland Drive, Anaheim, CA 92802 (Formerly Sheraton Anaheim Hotel)
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1 room 1 guest
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Anaheim Majestic Garden Hotel
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1,145 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Portsmouth, United Kingdom
Level Contributor
49 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
3 of 5 stars Reviewed today NEW

we first stayed in this hotel in 1998 & 1999 decided to return mainly due to the location & although we would agree there was an improvement from the old Sheraton days we still had several issues over our 4 day stay, 1) there were no special offers when we stayed (not that we are complaining) but will point out... More 

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Santa Rosa, California
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed yesterday NEW

I've always wanted to stay at this hotel because it always catches my eye on our way to D'land. On a recent visit they had a Grand Opening type special. Room/breakfast and parking was $119. Great deal. It used to the Sheraton. The best part about this hotel was the free shuttle to D'land. Not many hotels offer that. The... More 

Was this review helpful? Yes 1
Kensington, California
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed yesterday NEW

We were, overall, pleased with our room. However, my daughter's family's room had a poorly functioning shower (water running out of the faucet as well as the shower head) and a couple of other bathroom issues. The worst part: every night the grounds were watered. If the water is recycled, , the staff didn't know about it. It really rankled... More 

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Albuquerque, New Mexico
Level Contributor
69 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We stayed here in May when the property was still known as the Sheraton Anaheim. So, we were surprised to find that only a month later, the name had changed to Majestic Garden, and wondered why it no longer was a part of the Sheraton (Starwood) hotels. There was a good special going on that included breakfast, free parking and... More 

Was this review helpful? Yes 2
Matt H, Manager at Anaheim Majestic Garden Hotel, responded to this review

Thank you for your recent stay and review. Our hotel owners made the decision to go independent, the hotel was not dropped by the brand. Being an independent property we have much more flexibility to offer specials, provide a more creative environment and to provide added value in our rates. This is why, like you mentioned the same staff, same... More 

Level Contributor
26 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
1 of 5 stars Reviewed 2 days ago NEW

I was not a fan of this hotel at all!! First off my biggest issue was the air conditioning unit was awful! When we got to the room it was very warm so we turned on the ac unit and turned the fan on high...the highest setting felt like it was on low! And then when we selected to turn... More 

Was this review helpful? Yes 1
Matt H, Manager at Anaheim Majestic Garden Hotel, responded to this review

Thank you for your recent review and stay with us. We will happily share your comments with the management team here and thank you for providing the details. We are sorry that your experience didn't meet with your expectations. Thank you! More 

Elmhurst, Illinois
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We loved it when it was the Sheraton Anaheim, we still love it now - same hotel, same great amenities, rooms, grounds, koi pond - everything. The toiletries are awesome, too! They're by Paya and smell like papaya and peaches. Room service is great. Seriuosly, people. I don't know how you can write a bad review about this place. Yes,... More 

Was this review helpful? Yes
Matt H, Manager at Anaheim Majestic Garden Hotel, responded to this review

Thank you for your recent stay and review. We appreciate your feedback and look forward to your next stay here. Thank you! More 

Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 6 days ago NEW

Terrible terrible!!! Floors dirty and pet stained! Air conditioning was blowing on our faces all night! Woke up with flea bites! Just awful! When we checked in the Lobby was very nice so we thought wonderful, staff was friendly too! When we stepped into the hallway oh my gosh it should have been a sign! The carpets were dirty and... More 

Was this review helpful? Yes
Matt H, Manager at Anaheim Majestic Garden Hotel, responded to this review

Thank you for your recent stay and review of our hotel. We apologize that the hotel didn't meet your expectations; we will share your comments with the management team here for review. Did you alert the front desk or manager about your claims while you were here? We likely could have resolved some of these issues for you and hopefully... More 

Level Contributor
16 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed there again and really like this hotel apart from not being able to find it as it was called the Sheraton Anaheim when I booked and this is what was on my paperwork and wasn't advised of the name change which took place two months ago! This hotel is excellently located for Disney and if has a free courtesy... More 

Was this review helpful? Yes
Lee R, General Manager at Anaheim Majestic Garden Hotel, responded to this review

Thank you so much for taking the time to review your recent stay with us and we appreciate the 5 star rating. We are glad that we were able to meet your expectations and hope you visit us again real soon. More 

Bengaluru (Bangalore), India
Level Contributor
51 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
2 of 5 stars Reviewed 1 week ago

We stayed for a night. The key system at the hotel wasn't working that day. Had to wait for 30 mins on one occasion just to be escorted to the room !! The reception staff during this was mostly indifferent and uncaring barring one girl who at least admitted it was causing guests a problem. Other reception staff was outright... More 

Was this review helpful? Yes 2
Matt H, Manager at Anaheim Majestic Garden Hotel, responded to this review

Thank you for your review and recent stay with us. We apologize your stay was not up to your expectations and we apologize for key system being out of order, there was a Anaheim area blackout that caused the system to go off line and as soon as it was able to be brought back to normal the system was... More 

Level Contributor
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed 1 week ago

We stayed here during a family trip to Disneyland. Their website was advertising "newly remodeled" and "grand reopening" this could not be further from the truth. The first room we were put in was old filthy and smelled like cigarette smoke. The drain backed up in the tub so you were standing in ankle deep water which was absolutely disgusting.... More 

Was this review helpful? Yes 3
Lee R, General Manager at Anaheim Majestic Garden Hotel, responded to this review

We thank you for taking the time to review your recent stay with us and we apologize for the hotel not meeting your expectations. As you have mentioned, we do have a very high rating on all of the social media sites and again we apologize for not meeting your needs. More 

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