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Anaheim Majestic Garden Hotel

900 South Disneyland Drive, Anaheim, CA 92802 (Formerly Sheraton Anaheim Hotel)
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Anaheim Majestic Garden Hotel
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1,086 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Fort Worth, Texas
Level Contributor
6 reviews
4 hotel reviews
5 of 5 stars Reviewed yesterday NEW

Stayed 3 nights everything was wonderful. The buffet breakfast was excellent. The staff was great and knowledgeable. Well worth the trip to stay here. The in-house Disney staff member was very helpful. Well stay again next year.

Was this review helpful? Yes
Matt H, Manager at Anaheim Majestic Garden Hotel, responded to this review

Thank you for your kind words and review of our hotel. I am glad that we meet and hopefully exceeded your expectations and look forward to your return next year. Thank you for your patronage. More 

Edmonton, Canada
3 reviews
3 hotel reviews
3 of 5 stars Reviewed 2 days ago NEW

Nice Hotel with a great location to Disneyland. Little old and needs a bit of TLC around the pool area. I would come back again but only with my children. Need to get a room away from the hghway for the noise. Shuttle was a great service to get to and from the Disney Parks

Was this review helpful? Yes
Matt H, Manager at Anaheim Majestic Garden Hotel, responded to this review

Thank you so much for taking the time to provide your feedback and experience. We are finalizing some renovations and you'll be happy to know the items that you mentioned should be taken care of by your next visit with us. Please share with your friends and family about our wonderful hotel and we look forward to you visiting again... More 

Simi Valley, California
3 of 5 stars Reviewed 2 days ago NEW

Windows did not close well - we had to line the windows with towels to keep the freeway noise out. Also, the sheets on the bed were not comfortable, had a plastic feel to them. The people were friendly and the Disney shuttle was a plus.

Review collected in partnership with Amoma.com

Was this review helpful? Yes
Adelaide, Australia
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

After being extremely disappointed that all the Disneyland Resort Hotels were sold out during the time we would be there, I didn't think I would be satisfied with anything else. Majestic Gardens is a Disney approved neighbour hotel so that's why we chose it initially, also because it had a free shuttle bus to get to Disneyland! The hotel was... More 

Was this review helpful? Yes
Matt H, Manager at Anaheim Majestic Garden Hotel, responded to this review

Thank you so much for taking the time to provide your feedback and experience. We are so glad that you enjoyed your stay here with us and invite you back the next time your travel plans bring you to the Anaheim area. More 

Idaho Falls, Idaho
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

The grounds of this hotel are beautiful and the public areas are very nice. It also seems like a lot of the rooms have been remodeled, but not the area of the hotel we were in. It was a little worn. The shuttle to Disneyland is super nice and very handy. There was free bottled water in the room daily... More 

Was this review helpful? Yes 1
Lee R, General Manager at Anaheim Majestic Garden Hotel, responded to this review

Thank you for the kind review and yes we are going through a renovation program to many of our guest rooms and public areas. We appreciate your business and look forward to your next stay. More 

Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

We were visiting friends in Southern CA and decided last minute to take our 2 1/2 year old for a day at Disneyland while we were nearby. We had wanted to stay at one of the Disney resorts originally, but their last minute prices started at $588 for the nite and that just wasn't worth it to us. I looked... More 

Was this review helpful? Yes 3
Lee R, General Manager at Anaheim Majestic Garden Hotel, responded to this review

Thank you so much for the wonderful review and kind words regarding your stay. Our goal is to meet our guests expectations and it seems we did so with you. Thank you for your patronage. More 

1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 1 week ago via mobile

Horrible guest service. Shuttle service is a complete joke. We were told, "well it is a courtesy shuttle and you are welcome to walk or call a cab." We missed our magic mourning because we had to wait over an hour for a shuttle. It's a real far walk with a freeway overpass and second busy street overpass. Shuttles are... More 

Was this review helpful? Yes 2
Lee R, General Manager at Anaheim Majestic Garden Hotel, responded to this review

Thank you for reviewing your recent stay and we apologize for the hotel not meeting your expectations. Our complimentary shuttle service operates on the premise that we have historical data that gives us volumes during every hour, however once in a while we get over 200 guests at once and there is no way to gage the volume. The drivers... More 

Level Contributor
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 1 week ago via mobile

They have one shuttle running while three sit behind it and at least a 100 people stand in line. This was at 8:30AM right when the parks at Disney were opening why would they have such infrequent shuttle service. It ruined the whole stay for us. It was so incovienet to get back and forth from the park.

Was this review helpful? Yes 1
Lee R, General Manager at Anaheim Majestic Garden Hotel, responded to this review

Thank you for the review and we apologize if the shuttle service did not meet your expectations. We staff our drivers based upon previous demand and sometimes with over 100 guests in the hotel we are unable to accommodate every guests needs at one time. We run the complimentary shuttle on a continuous basis when we are busy, otherwise we... More 

CA
Level Contributor
66 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
2 of 5 stars Reviewed 1 week ago

This was a last minute stay with family that was in from out of state......it is in the middle of renovations as it's being taken over by a new hotel chain. I think I would maybe check it out again when it's all done but right now it's really worn down. The carpet is really old and somewhat dirty and... More 

Was this review helpful? Yes 1
Lee R, General Manager at Anaheim Majestic Garden Hotel, responded to this review

Thank you for your review and yes we are in the process of renovating many of our guest rooms and public areas. We recently changed our name however we are under the same Ownership, same management team and same fine staff. Only the name has changed. We appreciate your patronage and look forward to your next stay. More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 1 week ago

Would have given it a 5 except for this awful shuttle service. Too far to walk but only 1 shuttle running and 3 parked behind this massive line of people. I even asked and they said "just 1 running". Seriously. 3 shuttles just parked there while 100+ people stand in the sun. Otherwise it's been good. But if they don't... More 

Was this review helpful? Yes 1
Lee R, General Manager at Anaheim Majestic Garden Hotel, responded to this review

We apologize for the complimentary shuttle service not meeting your expectations however sometimes with over 1000 guests in the hotel all wanting to go to Disneyland at the same time our shuttles do get backed up. Again we apologize and we do hope that you will visit us again soon. More 

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