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All 112 Anaheim hotels

Extended Stay America - Orange County - Anaheim Convention Center

2.5 of 5 Hotel   |   1742 South Clementine, Anaheim, CA 92802
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54%
Ranked #73 of 112 Hotels in Anaheim
A recent review
3 of 5 stars reviewed 4 weeks ago
vegascarroll Las Vegas
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122 reviews from our community

Traveler rating
    40
    27
    12
    15
    28
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51
16
10
14
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (38)
Date | Rating
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English first
Irvine, California
1 review
1 of 5 stars Reviewed 1 week ago NEW

Where to start. I understand with the price I paid, there are things that I would have to deal with. But after checking In on the first day, my son started receiving bug bites after the first night. I went to the front desk to get the room changed, but the new room was not any better. My son received... More

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1 review
1 of 5 stars Reviewed 2 weeks ago

No hair dryers, no sponge for kitchen, no paper towels, no corkscrew in entire hotel. You have to ask for dishes, coffee makers, etc. and they weren't clean. Had to use the heater to semi dry my hair. Tub not clean. No ice machine in hotel. Amenities are almost nonexistent. Breakfast runs out and is not restocked. Towels very thin... More

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Rio Linda, California, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 3 weeks ago

This Hotel was so dirty, when we checked in we were given a room and went there and the first thing coming out of the elevator the smell of cigarette smoke was overwhelming. We went in to our room and it smelled very musty. The bathroom was very dirty toilet had not been cleaned at all it looked like a... More

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Las Vegas
Top Contributor
59 reviews 59 reviews
10 hotel reviews
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed 4 weeks ago

I have been staying in this hotel for an extended period (over a month), so I think I have a pretty good feel for the property. The beds are terrible, but I have purchased a bed topper and made it work. Once a week house-keeping is a misnomer as it is one of the poorer cleaning jobs that I have... More

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Manager_11525, General Manager at Extended Stay America - Orange County - Anaheim Convention Center, responded to this review

Thank you for taking the time to write a review of your stay. I am sorry to read that our housekeeping service did not properly clean your room or re-stock amenities for you. I will be working with my housekeeping team to review our cleanliness standards to ensure that your experience is not repeated. As well, I do apologize that... More

Lagos, Nigeria
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
5 of 5 stars Reviewed 4 weeks ago

We had almost 16hrs flight from our country to Anaheim, it was very comforting when we were told that despite the fact that check in time was 3pm but since the previous occupants had checked out earlier, the room was quickly prepared for us to refresh ourselves before going out to purchase groceries. The employees were friendly especially Gigi who... More

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Manager_11525, General Manager at Extended Stay America - Orange County - Anaheim Convention Center, responded to this review

Thank you so much for sharing your experience with us. I am glad to read that you were pleased with the vicinity from the park and that your stay was comfortable. Thank you again for your kind words. The staff and I would love to provide you with another comfortable stay in the future. More

1 review
1 of 5 stars Reviewed August 11, 2014 via mobile

I would recommend people to stay as far away from this hotel chain as possible this particular hotel pedophile owner of curry upon entering they cannot provide enough hair dryers for the entire hotel you will be put on a waiting list and still will never receive it except for one person the staff is extremely rude and not thoughtful... More

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Manager_11525, General Manager at Extended Stay America - Orange County - Anaheim Convention Center, responded to this review

The staff and I read your comments about your stay with us. The situation you described regarding hairdryers being unavailable is truly regrettable. We are very sorry for your experience. I discussed your comments with the team, and will be working to expand our inventory to ensure that we have enough hairdryers to provide to guests. Your feedback is very... More

Carson City, Nevada
1 review
2 of 5 stars Reviewed August 10, 2014

I Booked non smoking room. but i got smoking with lot of smoking smell. i asked front desk, i shocked with their response. your room type is not guaranteed. that is based on first come first serve basis. I am not sure what is the need of advance reservation?

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Manager_11525, General Manager at Extended Stay America - Orange County - Anaheim Convention Center, responded to this review

The feedback provided in your review is much appreciated. Please know that we are sincerely sorry that we were not able to provide a non-smoking room as requested. To uphold our company's high standards, we will be reviewing our reservation and check-in policy moving forward. The staff and I appreciate your comments, as it will only help us to improve.... More

1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed August 6, 2014 via mobile

If you have no more rooms please say so .end up with with a dirty room is no fun They offer no house keeping Kitchen with no dishes what the point sad .kitchen sink doesn't work dirty fridge pervious guests food sauce leftover management offered to clean the room but at that point wished to check out

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - Orange County - Anaheim Convention Center, responded to this review

Mohamed - Thank you for taking the time to write a review of your stay. It was disheartening to read that your room was not cleaned properly and that you were not notified of our customizable kitchen packs. Please accept our apologies. We store our kitchenware in a sterile environment at the front desk to ensure our guests receive the... More

1 review
1 of 5 stars Reviewed August 3, 2014

Bugs. Roaches and ants everywhere. Room didn't look like it had been cleaned at all. Very disappointed. Tape holding the refrigerator handle. The linen was dirty. The room numbers are hanging off of the doors.

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A TripAdvisor Member
3 of 5 stars Reviewed August 1, 2014

Hotel was clean and comfortable but its a no thrills and bare bones, pool is incredibly small, like they added it just to advertise they have a pool. Breakfast is a joke and should be called a snack, they call it grab and go breakfast but it's just coffee and muffins from costco...quite plain. And there is no maid service... More

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Orange County - Anaheim Convention Center, responded to this review

We want to thank you for taking the time to post a review of your stay. It was disheartening to read that our grab-and-go breakfast did not meet your expectations; however, we are so glad to read that you enjoyed your fully equipped kitchen and had a pleasant stay. Once more, thank you for posting your review. We look forward... More

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Additional Information about Extended Stay America - Orange County - Anaheim Convention Center

Address: 1742 South Clementine, Anaheim, CA 92802
Phone Number:
Location: United States > California > Orange County > Anaheim
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Extended Stay America - Orange County - Anaheim Convention Center 2.5*
Reservation Options:
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Also Known As:
Extended Stayamerica Anaheim Hotel Anaheim
Extended Stay America Anaheim
Extended Stay Anaheim
Anaheim Extended Stay

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