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All 112 Anaheim hotels

Extended Stay America - Orange County - Anaheim Convention Center

2.5 of 5 Hotel   |   1742 South Clementine, Anaheim, CA 92802
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Ranked #79 of 112 Hotels in Anaheim
A recent review
5 of 5 stars Reviewed October 22, 2014
Tony V Orange County, California
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127 reviews from our community

Traveler rating
    42
    27
    12
    16
    30
See reviews for
52
17
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14
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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1 review
1 of 5 stars Reviewed 2 weeks ago via mobile

No staff to be found, so best of luck getting utensils or anything to make use of the kitchen...couldn't even get ashtrays for our smoking room. Was blood stains on one of our pillows. "Grab and go breakfast" consists of granola bars, coffee, and fruit...which is fine, but the lack of staff presence in the lobby resulted in one Asian... More 

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Orange County - Anaheim Convention Center, responded to this review

I received a copy of your review and wanted to take a moment to personally respond. I am so disappointed that your stay was not comfortable. Please accept my apology. I discussed your comments with the team and we are looking into more training to make sure your experience is not repeated. Thank you very much for bringing this to... More 

fresno
Reviewer
5 reviews 5 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed November 5, 2014

We reserved a room a week ahead, when we got there they told us there was no reservation made for us. The girl at the front desk said they had 5 other rooms but nothing under our name. Instead of offering us one of those rooms she said to check back in a couple of hours. We did and still... More 

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - Orange County - Anaheim Convention Center, responded to this review

Thank you for the feedback about your stay at our hotel. Please accept our most sincere apologies for dropping the ball on your reservation and issues regarding the room. To uphold our company's high standards, I will be working with my staff to review our reservation procedures to ensure that this does not happen again. As well, I am sorry... More 

Orange County, California
1 review
5 of 5 stars Reviewed October 22, 2014

Compliments to you for your wonderful staff at Extended Stay Anaheim Convention Center. Your excellent new General Manager Carolyn Tanuvasa has made an amazing difference and the improvements are fantastic - the changes are very obvious – all the systems have been tightened up and the hotel runs very smoothly. Carolyn is so efficient and on the ball and any... More 

Was this review helpful? Yes
Manager_11525, Manager at Extended Stay America - Orange County - Anaheim Convention Center, responded to this review

The team and I read your review and would like to thank you for writing such wonderful things about us and your stay. It's great to hear that we provided a home away from home for you. Thank you again for your kind words. The team and I would love to provide you with another comfortable stay in the future. More 

San Diego, California
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 4, 2014

I really enjoy my stay was so close everything , special in frontdesk they have the city map is was very helpful very close to disneyland, is clean but not fancy, my family and i save money because the kitchen. I will stay again.

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Orange County - Anaheim Convention Center, responded to this review

Thank you so much for posting a review of our property. It's great to hear that you appreciated the proximity of our hotel to Disneyland. As well, I am thrilled to know that my staff was so helpful and accommodating. Once more, thank you for posting your review. We look forward to having you visit with us again in the... More 

Stockton, CA
2 reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed September 21, 2014 via mobile

Don't expect a complete hotel room when you stay here. They don't do housekeeping while you are there. I'm pretty sure they didnt even clean the room before we checked in. Floors were filthy. Sheets looked dirty. NOTHING in room. And I mean nothing. No dishes, kitchen items, hair dryer. You have to ask for it all. Hot water didnt... More 

Was this review helpful? Yes 2
Irvine, California
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed September 12, 2014

Where to start. I understand with the price I paid, there are things that I would have to deal with. But after checking In on the first day, my son started receiving bug bites after the first night. I went to the front desk to get the room changed, but the new room was not any better. My son received... More 

Was this review helpful? Yes 3
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed September 1, 2014

No hair dryers, no sponge for kitchen, no paper towels, no corkscrew in entire hotel. You have to ask for dishes, coffee makers, etc. and they weren't clean. Had to use the heater to semi dry my hair. Tub not clean. No ice machine in hotel. Amenities are almost nonexistent. Breakfast runs out and is not restocked. Towels very thin... More 

Was this review helpful? Yes 1
Rio Linda, California, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed August 28, 2014

This Hotel was so dirty, when we checked in we were given a room and went there and the first thing coming out of the elevator the smell of cigarette smoke was overwhelming. We went in to our room and it smelled very musty. The bathroom was very dirty toilet had not been cleaned at all it looked like a... More 

Was this review helpful? Yes 1
Las Vegas
Top Contributor
62 reviews 62 reviews
10 hotel reviews
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed August 21, 2014

I have been staying in this hotel for an extended period (over a month), so I think I have a pretty good feel for the property. The beds are terrible, but I have purchased a bed topper and made it work. Once a week house-keeping is a misnomer as it is one of the poorer cleaning jobs that I have... More 

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - Orange County - Anaheim Convention Center, responded to this review

Thank you for taking the time to write a review of your stay. I am sorry to read that our housekeeping service did not properly clean your room or re-stock amenities for you. I will be working with my housekeeping team to review our cleanliness standards to ensure that your experience is not repeated. As well, I do apologize that... More 

Lagos, Nigeria
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 19, 2014

We had almost 16hrs flight from our country to Anaheim, it was very comforting when we were told that despite the fact that check in time was 3pm but since the previous occupants had checked out earlier, the room was quickly prepared for us to refresh ourselves before going out to purchase groceries. The employees were friendly especially Gigi who... More 

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - Orange County - Anaheim Convention Center, responded to this review

Thank you so much for sharing your experience with us. I am glad to read that you were pleased with the vicinity from the park and that your stay was comfortable. Thank you again for your kind words. The staff and I would love to provide you with another comfortable stay in the future. More 

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Additional Information about Extended Stay America - Orange County - Anaheim Convention Center

Address: 1742 South Clementine, Anaheim, CA 92802
Phone Number:
Location: United States > California > Orange County > Anaheim
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Extended Stay America - Orange County - Anaheim Convention Center 2.5*
Number of rooms: 124
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Also Known As:
Extended Stayamerica Anaheim Hotel Anaheim
Extended Stay America Anaheim
Extended Stay Anaheim
Anaheim Extended Stay

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