We encountered service that was impeccable, friendly, timly, pleasant staff, helpful at all times. Clean comfortable room, upgraded because of my fiancee's birthday, at no charge, many disney extras thrown in with the package price of the room and park passes. We spent 4 days there, and were alwaqys taken care of. The restaurant food was very good with plentiful... more

We arrived on Dec 6 for a 4 night stay at Paradise Pier without our Vacation package. The big blue envelope was a safe at home. A quick walk to the Disney Travel Company Office just down the street and we had a new one. They did have to charge for the Park Hopper tickets. When we returned, we mailed... more

Book your room when they have special deals for "park view" and get at least 10th or 11th floor. The view and the room were wonderful but best of all the hotel made a big fuss over my birthday-it was wonderful! more

We travel to Disneyland at least 3 times a year from Hawaii. Usually stay at the Embassy Suites Anaheim South. We love the place. Started this year trying lower cost options, and places that were closer to the park. Paradise Pier was awesome. There is something about staying on the park property that you have to experience. My wife and... more

I found an incredible deal on Expedia for $100 a night for four nights at the Paradise Pier. Because our rate was so low, I was sure they would put is in the smallest, least appointed room they had, but instead, the staff at the Paradise Pier treated us exactly as if we had paid the full rack rate for... more

Can't beat the location - 10 minutes walk to Disneyland. Rooms clean, spacious and comfortable. Staff very friendly, booked our plane seats for return flight home to UK and nothing was too much trouble. Had room service breakfast which was good and not too expensive. You can queue for lifts but we never had to wait too long. more

First trip to a Disneyland anywhere in the world and thought that staying at the Paradise Pier made the experience that much better! We got a great package deal putting the room around the $100 mark and for that you couldn't ask for better. Staff were wonderful, room was big and we got an upgrade to a view over California... more

After searching trip advisor for a hotel we decided to book a Disney hotel for one main reason ... LOCATION! We had originally booked a neighbouring hotel, but upon more research decided it would be best to book a Disney hotel to ensure our close proximity to the Parks. We were travelling with an 11 month old and knew we... more

Had 3 nights at this hotel. It was clean. That's how I rate a hotel. We got a rock bottom bargain. Beds comfy. Staff helpful, friendly. We noticed workers there were always tidying up things. The convenience to Disney was great. Only downside had to pay for parking each day. more