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All 112 Anaheim hotels

Portofino Inn & Suites Anaheim Hotel

3.0 of 5 Hotel   |   1831 South Harbor Boulevard, Anaheim, CA 92802
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Ranked #39 of 112 Hotels in Anaheim
A recent review
4 of 5 stars Reviewed July 28, 2013
84monk Frisco, Colorado, Usa
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1,050 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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There are newer reviews for Portofino Inn & Suites Anaheim Hotel
See the most recent reviews
Frisco, Colorado, Usa
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed July 28, 2013

I arrived late --- about 1 a.m. --- and was greeted by a friendly and professional staff member who got me checked in quickly and answered all of my initial questions about the area/hotel. The room was clean and comfortable and ready for my stay; and, although I didn't use them, there is also a pool and hot tub..couldn't have... More

Was this review helpful? Yes 1
Sacramento, California, Usa
1 review
4 of 5 stars Reviewed July 27, 2013

the hotel was fine. it looks gorgeous from the outside, but is rather simple on the inside. there is no continental breakfast, no newspaper in the morning, free parking in the garage -which is a nice convenience, and there is no free shuttle to the park. if you are accustomed to those perks, you will miss them; but it was... More

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Houston, TX
Reviewer
5 reviews 5 reviews
5 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed July 27, 2013

about 15 minute walk from disney, door to door. we stayed in room with bunks, so separation from main sleeping area, good for families. service was good. rooms clean. there is a construction site next to part of hotel facing disney. they start work around 8am i think, and are done by sleep time.

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San Diego, California, Usa
1 review
2 of 5 stars Reviewed July 25, 2013

The room was advertised for $125 but then you get an additional $18 occupancy fee and a $10 resort fee ! ... I found this rather upsetting especially given the fact that the TVs lose the connection almost every 5 minutes

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WarmRegards, General Manager at Portofino Inn & Suites Anaheim Hotel, responded to this review

Dear Michel S, Thank you for your recent stay and for completing the review. Standardly, when booking a reservation online or through our reservation center the daily rate and charges are itemized or reviewed, respectfully. Upon receipt of your email confirmation all charges are again listed. There are times when booking through a third party travel site, a few clicks... More

Tracy, California, Usa
1 review
2 of 5 stars Reviewed July 22, 2013

We obtained a suite to hold our family of 6. Upon arrival we found there were 4 pillows, called front desk, asked for 4 more... we received 2 more and told that was all they had. Asked for an extra blanket finally received on 3rd request. Ironing board was broken and would not stand unless leaning against wall. Toilet clogged... More

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WarmRegards, General Manager at Portofino Inn & Suites Anaheim Hotel, responded to this review

Dear Helena L, We apologize for the inconveniences that you and your family experienced while staying with us. When operating at full capacity, there are times when we receive quite a lot and requests and supplies run low. We have followed up and noted your comments on extra pillows and the ironing board in your room. Our staff is committed... More

Scottsdale, Arizona, Usa
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed July 22, 2013

Intermittent to No Air Conditioning, This is unacceptable. Significant Construction Noise (M-F) from next door. Need to notify prior to stay. Thin Walls (Baby Crying Heavily 2 Doors Down). Motel will not intervene. May have to park at a different motel. Overflow parking at Jolly Roger. We've stayed at many 3 Star establishments. This is not a 3 star establishment.... More

Was this review helpful? Yes 1
WarmRegards, General Manager at Portofino Inn & Suites Anaheim Hotel, responded to this review

Dear Lawrence M, We are sincerely sorry. Intermittent to no air conditioning is unacceptable, and we have followed up on this, as it is a very rare occasion when our maintenance team is not able to resolve any issues that our guest may experience with our air conditioning. Please accept our apology for the inconveniences described in your review. Thank... More

Escondido, California, Usa
1 review
4 of 5 stars Reviewed July 22, 2013

We stayed at this hotel last summer too. It was a very different experience this time . We really enjoyed the freedom of 2 pools last time. This time there was only one and nowhere was it told of the change. It's very small and crowded for the size of the hotel if we had known that we would of... More

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Palmdale, California, Usa
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 21, 2013

Walking distance to Disneyland, about 1 1/2 block . Across the street from IHOP. Internet/parking included in one price. Priceline reservation was confirmed, but when I arrived, the hotel, was full. Priceline did a mistake and apoligized, but I did not have a room. The staff was extremely helpful, Claudia was able to relocate me for one night and continue... More

Was this review helpful? Yes 1
Sierra Vista, Arizona, Usa
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 20, 2013

We took our family of six to Disney for 3 days and stayed at the Portofino Inn because of its proximity to Disney. It was a short walk to the park gates. We swam each evening in their clean, but a little crowded, pool. The room was a kid suit and it wasperfect for our family.

Was this review helpful? Yes 2
San Jose, California, Usa
1 review
2 of 5 stars Reviewed July 19, 2013

We were told that check in is at 3pm and when we arrived there was a line to the door of people checking in but their rooms were not ready at 3pm. We didn't get out room until 4:30pm. This was very upsetting. Then the pictures on the website are not true of what the hotel rooms look like. The... More

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Additional Information about Portofino Inn & Suites Anaheim Hotel

Address: 1831 South Harbor Boulevard, Anaheim, CA 92802
Phone Number:
Location: United States > California > Orange County > Anaheim
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Portofino Inn & Suites Anaheim Hotel 3*
Number of rooms: 190
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Also Known As:
Portofino Inn And Suites Anaheim Hotel
Portofino Hotel Anaheim
Portofino Suites
Portofino Anaheim

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