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Portofino Inn & Suites Anaheim Hotel

3.0 of 5 1831 South Harbor Boulevard, Anaheim, CA 92802
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Portofino Inn & Suites Anaheim Hotel
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Portofino Inn & Suites Anaheim Hotel
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1,092 reviews from our community

Traveler rating
    238
    457
    217
    110
    70
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750
42
16
58
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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1 review
3 of 5 stars Reviewed 2 days ago NEW

Had a reservation for two nights. On the day off our reservation I received an email saying our reservation had been cancelled. No explanation. I wrote the GM to complain. Not hearing back right away I spent the next couple of hours scrambling for a hotel room. After a couple of hours I landed a room for a little more... More 

Was this review helpful? Yes
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 6 days ago NEW via mobile

There are no extra's.the room was not clean needed some updating. Hump in the floor kept tripping over. They never made the room up the first day.had to call for service. Hair in the drain of the shower and bathroom floor . Electric outlet covers were loose and hanging. The hairdryer did not work. Did not leave us enough towels... More 

Was this review helpful? Yes 1
Daniel K, General Manager at Portofino Inn & Suites Anaheim Hotel, responded to this review

Dear califsewn: Thank you for taking the time to share your comments with us. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I apologize if we missed your room the first day. We generally clean all guest... More 

A TripAdvisor Member
4 of 5 stars Reviewed 6 days ago NEW

The hotel staff were all very friendly and helpful. Clean lobby and pool. We stayed in a kids suite for 5 nights which was fantastic for a family of four but the room was slightly outdated and in need of some TLC. However for the price and distance from Disneyland we would definitely stay there again!

Was this review helpful? Yes 1
Daniel K, General Manager at Portofino Inn & Suites Anaheim Hotel, responded to this review

Dear Trip Advisor Member: We are thrilled to hear from another guest who had another terrific stay at the lovely Anaheim Portofino Inn & Suites Hotel. We thank you for all of your kind comments about our staff and the great service that they provided you. It's great to hear your family enjoyed the Kids Suite with the Bunk-beds. We... More 

Visalia, California
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 6 days ago NEW

Hotel location was great, Staff was very accommodating and were able to correct an error that I made booking my room. The manager worked with me and upgraded my room so I would not have to change rooms between nights. (my booking error not theirs). Parking was the only hard part but they are building a new parking area and... More 

Was this review helpful? Yes 1
Daniel K, General Manager at Portofino Inn & Suites Anaheim Hotel, responded to this review

Dear 5hamptons: Thank you so very much for your feedback on your recent stay with us. We love hearing that our clean and spacious guest room worked perfectly for your visit. Thank you for the compliments about our staff and their commitment to providing excellent guest service. It is great hearing that we were able to assist you with your... More 

Inglewood, California
1 review
4 of 5 stars Reviewed 1 week ago

The room was comfortable for me and the kids. The location to restaurants and Disneyland was excellent. The room was comfortable for me and the kids. The location to restaurants and Disneyland was excellent.The room was comfortable for me and the kids. The location to restaurants and Disneyland was excellent.

Was this review helpful? Yes
Daniel K, General Manager at Portofino Inn & Suites Anaheim Hotel, responded to this review

Dear Renee G: Thank you so much for taking the time to share your feedback. We are glad to hear that our clean, quiet guest rooms and our comfy beds gave you a relaxing stay during your visit. It is great hearing that our close proximity to restaurants and the Main gate Disneyland entrance matched your needs. We look forward... More 

Wisconsin
Contributor
17 reviews 17 reviews
13 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 1 week ago

The Portofino Inn and Suites is just a little tired. The wallpaper is tired. The towels are tired and the water coming out of the shower is simply exhausted. But the public areas are nice, staff is friendly, and the Portofino is within walking distance of Disney. (Actually, it's a fairly pleasant walk of just over a half mile along... More 

Was this review helpful? Yes 2
Daniel K, General Manager at Portofino Inn & Suites Anaheim Hotel, responded to this review

Dear Glennn999: Thank you for taking the time to share your comments with us. We have just completed painting our Exterior Towers. We just updated our Lobby, Business Center, Fitness Room, Guest Laundry Room, and Game room. We are currently starting to do some updates in our guest rooms including installing a mini-fridge in every room as well as adding... More 

1 review
5 of 5 stars Reviewed 1 week ago via mobile

The kids suite is very comfortable, the kids have their space and my kids loved the bunker bed, and the parents get privacy too! It has fridge and microwave for any late snack. The bed is really comfortable. The location is excellent, everything is walkable. The person at the front desk is very kind and helpful. We definitely stay again... More 

Was this review helpful? Yes
Daniel K, General Manager at Portofino Inn & Suites Anaheim Hotel, responded to this review

Dear Jazg5: We are thrilled to hear from another guest who enjoyed their "comfortable" stay at the lovely Anaheim Portofino Inn & Suites Hotel. We thank you for all of your kind comments about our staff and the great service that they provided you. We are glad to hear that our clean and spacious Kids Suite with the Bunk-beds worked... More 

Calabasas, California
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

This hotel is great for the price. We had the kids suite with bunk beds for the kids. They had their own room and TV, and they loved it! We walked to and from Disneyland and California Adventure both days that we were there and even with 2 kids, it was within reasonable walking distance. Even after we checked out,... More 

Was this review helpful? Yes
Daniel K, General Manager at Portofino Inn & Suites Anaheim Hotel, responded to this review

Dear Janet L: Thank you so much for taking the time to share your feedback. We are glad to hear that our clean and quiet guest rooms enabled you to have a relaxing trip. We love hearing that our close proximity to the Disneyland Resorts parks, Coffee Bean, and Restaurants met your travel needs. We look forward to seeing you... More 

Carbondale, Illinois
Senior Contributor
22 reviews 22 reviews
9 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We were looking for a decent hotel within walking distance of Disneyland and Portofino Inn & Suites was just that. It was nothing fancy, and not a huge hotel, but great for the value. Rooms seemed fairy up-to-date, and we enjoyed the free wi-fi. I'm not sure it was white-glove clean, as I saw a stain or two on the... More 

Was this review helpful? Yes
Daniel K, General Manager at Portofino Inn & Suites Anaheim Hotel, responded to this review

Dear gemini8200- Thank you so much for taking the time to share your experience with fellow TripAdvisor travelers. We are glad to hear you enjoyed our hotel and the amenities including our Wifi and our close proximity to the Disneyland Resort parks We look forward to you returning to the Anaheim Portofino Inn & Suites when your travel plans bring... More 

1 review
4 of 5 stars Reviewed 2 weeks ago

Excellent customer service. Very clean. Free WiFi and free Valet for us since parking area very small. Very close to the theme park with the ART Shuttle service located in front of CVS. I would absolutely come back again!

Was this review helpful? Yes
Daniel K, General Manager at Portofino Inn & Suites Anaheim Hotel, responded to this review

Dear Dinorah D: Thank you so very much for your feedback on your recent stay with us. We are glad to hear that our clean and spacious guest room worked perfectly for your visit. In regards to parking, We have currently started a parking expansion that will include a five story parking structure. During the expansion, We will have 3... More 

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Additional Information about Portofino Inn & Suites Anaheim Hotel

Address: 1831 South Harbor Boulevard, Anaheim, CA 92802
Phone Number:
Location: United States > California > Orange County > Anaheim
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Portofino Inn & Suites Anaheim Hotel 3*
Number of rooms: 190
Reservation Options:
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Also Known As:
Portofino Inn And Suites Anaheim Hotel
Portofino Hotel Anaheim
Portofino Suites
Portofino Anaheim
Hotel Style:
#38 Family Hotel in Anaheim

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