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Portofino Inn & Suites Anaheim Hotel

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1831 South Harbor Boulevard, Anaheim, CA 92802
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Portofino Inn & Suites Anaheim Hotel
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Portofino Inn & Suites Anaheim Hotel
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1,241 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (248)
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    (280)
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1 review
5 of 5 stars Reviewed 2 days ago NEW

We stayed in the king suite on the fifth floor and I was very pleased with the general cleanliness spaciousness of the room. On top of that, the staff was very friendly and helpful. As far as location,the hotel is about a 5-10 minute walk to/from the parks so that was a definite plus. Having stayed at other exterior-entrance hotels... More 

Was this review helpful? Yes
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3 reviews
4 of 5 stars Reviewed 4 days ago NEW

We had a last minute Disneyland trip for just one night, and luckily were able to find this great place to stay and we're very helpful in making my reservation. I must say when we arrived 12pm there was a little confusion with the lady at the front desk and relaying or entering information in the system of our arrival... More 

Was this review helpful? Yes
DanielKramerGM, General Manager at Portofino Inn & Suites Anaheim Hotel, responded to this review

Thank you for choosing to stay at the Portofino Inn & Suites on your recent trip to Disneyland. We are happy that we were able to accommodate you with your last minute reservations and glad that your clean and comfortable room met your expectations. Guests love that our location is within a few minutes walking distance to Disneyland park and... More 

1 review
4 of 5 stars Reviewed 5 days ago NEW

Just got back from our Disney vacation. Loved the location and price was good too. Nice size rooms and clean is always a plus! Tomasa the housekeeper was great! Beds made and clean towels when we got back from a long hot day at Disneyland makes for a happy mom and kids! Already planning our next trip! See you in... More 

Was this review helpful? Yes
DanielKramerGM, General Manager at Portofino Inn & Suites Anaheim Hotel, responded to this review

Thanks so much for your glowing review of the Portofino Inn & Suites Anaheim. It's great to read that you loved our terrific proximity to Disneyland and the value for money we offer. We are also pleased to know that you loved your clean accommodations and our associates especially my housekeeping team who took great care of you, as well... More 

Farmington, New Mexico
Level Contributor
39 reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

Good stay for the price. It is definitely a place for young families to stay on a budget. It is fair for the price. However, travelers beware. The parking situation is not good you will never find a spot. You must rely on the valet for parking duties. In the evening it seems the valet was under staffed. One night... More 

Was this review helpful? Yes 2
DanielKramerGM, General Manager at Portofino Inn & Suites Anaheim Hotel, responded to this review

Thank you for your recent stay at our hotel. We are glad for you highlighting our rooms and especially the pull out couch which provided you with an excellent sleep. We are more than happy that you had a great overall stay with us. However, please accept my sincerest apologies for any inconvenience caused. We are passionate about providing our... More 

Houston, Texas
4 of 5 stars Reviewed 1 week ago

Had to wait when we first arrived. No one at front desk to greet us and the two other parties waiting in line behind us. Waited several minutes. Not good when you are tired from traveling. No air conditioning it seems in some areas of hotel so very stuffy and warm in the elevator and hallway. They were having particularly... More 

Was this review helpful? Yes 1
DanielKramerGM, General Manager at Portofino Inn & Suites Anaheim Hotel, responded to this review

Thank you for choosing to stay with us recently and for sharing your experience. I apologize that you were disappointed on your arrival and the inconvenience caused due to the delayed check in. I will make sure that this is an isolated incident and ensure that this situation is not repeated again. On the brighter note, we are glad that... More 

Rocklin
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 1 week ago

Very friendly front desk hosts. Hotel was nice and great location, just not very clean. Floors were pretty gross and we'd find garbage behind things. Location was great - within walking distance to Disneyland.

Was this review helpful? Yes 1
DanielKramerGM, General Manager at Portofino Inn & Suites Anaheim Hotel, responded to this review

Thank you for staying at our hotel and for taking the time to share your experience online. I am glad that you loved our helpful associates and that our proximity to Disneyland was convenient for your needs. However, please accept my sincerest apology for the housekeeping issues you encountered in your room. We are passionate about providing our guests with... More 

San Joaquin Valley, California
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 57 helpful votes
3 of 5 stars Reviewed 1 week ago

We stayed at the Portofino Inn and Suites on a Disneyland trip. We were happy with our stay and it met our expectations. Plus The hotel is only a 10 minute walk from the entrance to the park. Great proximity There is a CVS store, Subway and small convenience store very nearby The hotel is well maintained The price is... More 

Was this review helpful? Yes
DanielKramerGM, General Manager at Portofino Inn & Suites Anaheim Hotel, responded to this review

Thank you for choosing to stay at our property and letting us know about your overall nice stay. Guests love that our location is within a few minutes walking distance to Disneyland Park so there's no need to ride the shuttle, unless that is their preference. We are glad that you found our hotel to be very well kept, and... More 

Phoenix, Arizona
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed 1 week ago

I got to Anaheim every summer to go to Disneyland. Usually i stay at the Doubletree but my sister stayed on the other side of the freeway at another hotel so we figured wed stay a little closer to her and picked the portofino. The staff was very friendly when we checked in. We got to our room and it... More 

Was this review helpful? Yes 2
DanielKramerGM, General Manager at Portofino Inn & Suites Anaheim Hotel, responded to this review

We would like to thank you for feedback on your recent stay at the Portofino Inn & Suites. We apologize we fell short in making your guest experience at the Portofino Inn one to remember. Our goal is to ensure all guests at the Portofino Inn & Suites have a very positive and memorable experience, and again, we are sorry... More 

Little Rock, Arkansas, United States
Level Contributor
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 1 week ago

Room was clean, but dated. Air conditioner didn't work - but staff arrived quickly and fixed it. Movie channels did not work. Staff worked to fix. Not what I expected. Not updated in the least. The staff is fantastic, though...

Was this review helpful? Yes
DanielKramerGM, General Manager at Portofino Inn & Suites Anaheim Hotel, responded to this review

Thank you for your recent stay and for sharing your constructive feedback. We routinely examine our capital projects and create action plans to address areas of the hotel that may need refreshing and refurbishing. We are happy to know that you loved our clean accommodations, our associates and that they took great care of you. Also we are glad that... More 

Vancouver,BC
Level Contributor
18 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed 1 week ago

This was my second stay at the hotel (I stayed there a few years ago). We had a deluxe 2-queen room. It is a clean hotel that is very close to Disneyland (about a 10 minute walk). Lots of restaurants in the area as well. They have a pharmacy a few yards away at the corner which also has some... More 

Was this review helpful? Yes 1
DanielKramerGM, General Manager at Portofino Inn & Suites Anaheim Hotel, responded to this review

Thank you for being our guest again at the Portofino Inn & Suites Anaheim we are honored to have you back with us. It's great to read that you loved our terrific proximity to Disneyland, CVS, as well as, the great restaurants in the area. We are also pleased that you enjoyed all the amenities and facilities we had to... More 

Hotel Review Summarization

What travelers say

  • Bunk bed(7)
  • Kids suite(7)
  • Parking lot(4)
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