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Portofino Inn & Suites Anaheim Hotel

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1831 South Harbor Boulevard, Anaheim, CA 92802
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1 room 1 guest
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Portofino Inn & Suites Anaheim Hotel
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1,252 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (251)
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  • German first
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  • Portuguese first
  • Spanish first
  • Swedish first
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English first
  • All months
    (1252)
  • Mar-May only
    (280)
  • Jun-Aug only
    (375)
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    (262)
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Saskatchewan
Level Contributor
19 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed today NEW

Easy walk to Disney from the hotel. CVS next door in springhill suites hotel. Hotel has family suites that are good for families of 5 or 6. Hotel has laundry, arcade, pool. Walk 2 blocks to Anaheim gerden Walk ( outdoormall) which has restaurants and a theatre. Hotel has limited parking on site but has free valet service. Stayed here... More 

Was this review helpful? Yes
Cave Junction, Oregon
Level Contributor
1 review
5 of 5 stars Reviewed yesterday NEW

Great location. Walking distance to Disneyland and some great hidden secret resturants. Convient store nearby. Love the free selfie. Bus stops. The staff was awesome. Lobby area nice. Room was perfect for what we needed it for.

Was this review helpful? Yes
Irvine, California
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago via mobile

The people are so friendly when you checking in for service was great the speed it was done we got a little late but there waiting for us to showed us to a room amazing rooms furniture was great the beds are great the bathroom is clean We would definitely go there again next time

Was this review helpful? Yes 1
DanielKramerGM, General Manager at Portofino Inn & Suites Anaheim Hotel, responded to this review

Thank you for your lovely comments regarding your stay here at the Portofino Inn & Suites Anaheim. We are so happy to read that our efficient team could assist you with a seamless check in and that your immaculate room was to your liking. It is gratifying to learn that you and your your family had a wonderful visit and... More 

seattle
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The room was clean and neat but average. We spent the majority of our time at Disney so this was really just a place to sleep and shower. The free parking was a huge plus. It's a bit of a further walk than we thought - roughly 15-20 minutes if you are in good shape and the kids are bigger.... More 

Was this review helpful? Yes 1
DanielKramerGM, General Manager at Portofino Inn & Suites Anaheim Hotel, responded to this review

Thank you for staying with us here at Portofino Inn & Suites Anaheim. We're glad to hear that the cleanliness of your room and our pleasant staff were to your satisfaction. We normally receive great reviews regarding our location but we are sorry however, for any inconvenience caused to you. Hopefully, this will not detract you from staying with us... More 

Mission Viejo, California
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
1 of 5 stars Reviewed 2 weeks ago

As a rule, I try to write positive reviews of hotels I’ve stayed at; however, what just occurred to my wife and daughter at the Portofino Inn & Suites in Anaheim requires a much different, i.e., entirely negative, evaluation. Since I was present at their check-in, and therefore not getting this information second-hand, I feel qualified to offer this review.... More 

Was this review helpful? Yes 3
DanielKramerGM, General Manager at Portofino Inn & Suites Anaheim Hotel, responded to this review

We truly appreciate you taking the time to provide a feedback, and we are extremely sorry that your daughter did not have a good experience with us. We apologize that we were unable to accommodate her despite her reservation and for not contacting her before her arrival at our property regarding cancellations. We can completely understand the frustration and the... More 

Bakersfield, California
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This was a great place to stay if your visiting Disneyland. The hotel was clean well maintained. The staff was more than accommodating. When we went into our room we realized the latch lock on our door was broken but they had maintenance there in 10 minutes to fix it. Our friends who went with us, rented an electric scooter... More 

Was this review helpful? Yes 3
DanielKramerGM, General Manager at Portofino Inn & Suites Anaheim Hotel, responded to this review

Thank you for choosing to stay at the Portofino Inn & Suites on your recent trip to Disneyland. It is nice to hear that our facilities were convenient for your needs and we are happy that we were able to meet your expectations with regards to a convenient location, comfortable accommodations as well as amazing service. The engineering staff will... More 

Albuquerque, United States
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Our family of six stayed in the family suite for a six day stay. Upon our arrival we noticed the lobby was clean and the staff friendly. The family suite was what was described to us via the web site. The following morning our plan was to get up early and head to Disney. We have twin daughters that are... More 

Was this review helpful? Yes 4
DanielKramerGM, General Manager at Portofino Inn & Suites Anaheim Hotel, responded to this review

Thank you for your candor. We apologize for clearly missing the mark during your stay. We have very high service standards at our hotel and we never want to disappoint a guest. Please accept my sincerest apologies for the issues you encountered regarding the roaches and the inconvenience it caused you. Although, I want to assure you that we do... More 

Phoenix, Arizona
Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We love the Portofino. The Kids suites and spacious and clean, The bunk beds are a huge hit with the kids, We love the King bed, so comfortable!! This is our family favorite hotel. They have cool water in the lobby and fun camera to take a picture, and you can email it to family. The rooms were always clean... More 

Was this review helpful? Yes 4
DanielKramerGM, General Manager at Portofino Inn & Suites Anaheim Hotel, responded to this review

Thank you for taking the time to share about your wonderful experience at Portofino Inn & Suites Anaheim. I am so pleased to read how much you enjoyed your suite. Our family-friendly suites with bunk bed and the king bed are especially designed to accommodate entire families so I am glad to hear that this worked perfectly for your needs.... More 

Oakley, California
Level Contributor
27 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

My family and I like the suite we stayed in. I would recommend this for couples however. My small children enjoyed the pool, but most of the patrons were couples without children. Our room was very clean and I LOVED the flooring! Not carpet!They have a restaurant on site, but pricey.

Was this review helpful? Yes
DanielKramerGM, General Manager at Portofino Inn & Suites Anaheim Hotel, responded to this review

We are so happy to hear that your family had a fun filled and amazing stay at the Portofino Inn & Suites Anaheim. There is nothing more rewarding than reading terrific comments such as yours and knowing that we made your stay everything it should have been. We are happy to know that you loved your comfortable accommodations and also... More 

Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Stayed for one night awesome no complaints would come back to for D23. The rooms were clean the only compaint is that I couldnt check in earlier like i have done before. I don't know what happened they used to be so accomodating.

Was this review helpful? Yes 1
DanielKramerGM, General Manager at Portofino Inn & Suites Anaheim Hotel, responded to this review

Thank you for sharing about your overnight stay experience with us here at the Portofino Inn & Suites Anaheim. We are happy that you enjoyed your overall time with us and the cleanliness of your room was to your satisfaction. We appreciate your feedback and are happy that you plan to return. We look forward to seeing you again soon.... More 

Hotel Review Summarization

What travelers say

  • Bunk bed(7)
  • Kids suite(7)
  • Parking lot(4)
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Bathroom (6)
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Room/suite (6)
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Hotel & grounds (4)
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Business center/function rooms (1)
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Family/play areas (1)
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