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DoubleTree by Hilton Hotel & Spa Napa Valley - American Canyon

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3600 Broadway St, American Canyon, CA 94503 (Formerly Gaia Napa Valley Hotel)
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DoubleTree by Hilton Hotel & Spa Napa Valley - American Canyon
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DoubleTree by Hilton Hotel & Spa Napa Valley - American Canyon
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549 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Las Vegas, United States
1 review
5 of 5 stars Reviewed 4 days ago NEW

Loved the hotel - I did not like the menu it needs more selections. I liked the area it is in, the staff was very nice and of course those cookies are great. the rooms are clean and spacious. the restraunt not so much- we looked at the menu and got up and left.

Review collected in partnership with DoubleTree by Hilton

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Seattle, Washington
Senior Contributor
32 reviews 32 reviews
10 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

I received one of the worst rooms in the facility. I had a frig that "thrummed" thru the night. I was across the hall from the vending and ice machines and they droned and wheezed during the night and the thin walls and ceiling did not block the noise of neighbors so they could heard all night. What decent hotel... More 

Review collected in partnership with DoubleTree by Hilton

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Fountain Valley, United States
1 review
4 of 5 stars Reviewed 6 days ago NEW

The room was clean, the staff was freindly. the only reason I did not rate this hotel as excellent is because, there was not breakfast included and they did not offer free bottled water in the room. Other than that, it was a great experience.

Review collected in partnership with DoubleTree by Hilton

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Duluth, Minnesota
Senior Contributor
25 reviews 25 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

I've stayed at this hotel a few times, when I can find a good room rate. It is very convenient to Napa (just a couple of miles south). The rooms are nice if very tightly laid out. I'm not a big enviro, but do like that the hotel does have Gold LEED status and practices conservation techniques. Rooms are comfortable,... More 

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California
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

We have now stayed at this hotel multiple times. The hotel itself is lovely. The lobby, the rooms, the setting--all are gorgeous. The hotel always seems quiet even when it is full. It is a great value for this area. But the service always seems to be terrible. I cannot decide if they just don't care because they can get... More 

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1 review
4 of 5 stars Reviewed 1 week ago

We stayed at the Double Tree in American Canyon for two reasons: its location and room rates. My wife and I were wine touring the Napa and Sonoma areas, so we needed a hotel that would give us easy access to drive around the valleys. All of the other hotels in the valleys themselves were very expensive, so eventually our... More 

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Sunderland, United Kingdom
Senior Contributor
24 reviews 24 reviews
10 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Stayed here for 2 nights, the hotel is clean and quiet with helpful and polite reception staff. We had a few minor issues with the room but these were fixed once they were reported. We thought the hotel restaurant was a little pricey but basically it's a captive audience if you don't want to drive out for dinner so not... More 

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1 review
2 of 5 stars Reviewed 2 weeks ago

CA is experiencing dought yet this hotel allows water to run in toilets that are not working properly and has no towel racks in their bathrooms. This means towels are neccesarrly left on the floor and need to be washed every day.

Review collected in partnership with DoubleTree by Hilton

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Erik B, General Manager at DoubleTree by Hilton Hotel & Spa Napa Valley - American Canyon, responded to this review

Dear 559vickiu, Thank you for taking the time to write a tripadvisor® review about your recent stay at DoubleTree by Hilton Hotel & Spa Napa Valley. I am very disappointed to learn of your overall experience. Please know we work diligently to conserve water and protect our natural resources. In fact, we are Napa Valley’s first Gold LEED certified hotel.... More 

Portland, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

Good experience overall. The facilities were a bit old and outdated. The only major complaint was the excessive noise in the cooling system (AC). The pool was nice, clean and family friendly. The location was not great, but it was a easy drive away from major attractions.

Review collected in partnership with DoubleTree by Hilton

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Erik B, General Manager at DoubleTree by Hilton Hotel & Spa Napa Valley - American Canyon, responded to this review

Dear Roberto N., Thank you for taking the time to write a tripadvisor® review about your recent stay at DoubleTree by Hilton Hotel & Spa Napa Valley. I am delighted you had an enjoyable stay with us. If I can provide you with any additional information or assistance, please don’t hesitate to contact me directly: (707) 674-2100. Thank you for... More 

Seattle, United States
1 review
4 of 5 stars Reviewed 3 weeks ago

The hotel was nice, and the staff were friendly. However, I was disappointed in the 'lagoon view' on the second floor. The only way you can see the view is to stand right in front of the window -- the window is up so high that you can't sit and enjoy it. I paid a premium for this view and... More 

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Erik B, General Manager at DoubleTree by Hilton Hotel & Spa Napa Valley - American Canyon, responded to this review

Dear Katherine M., Thank you for taking the time to write a tripadvisor® review about your recent stay at DoubleTree by Hilton Hotel & Spa Napa Valley. I am very sorry that you were disappointed with your room and our on-site Gaia Restaurant. I do hope you will return soon and find the accommodations and restaurant much more to your... More 

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