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DoubleTree by Hilton Hotel & Spa Napa Valley - American Canyon

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3600 Broadway St, American Canyon, CA 94503 (Formerly Gaia Napa Valley Hotel)
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DoubleTree by Hilton Hotel & Spa Napa Valley - American Canyon
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DoubleTree by Hilton Hotel & Spa Napa Valley - American Canyon
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593 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Concord, United States
1 review
5 of 5 stars Reviewed 4 days ago NEW

The double Tree in Napa had plenty of rooms to have a reunion of navy shipmates. resturant waiters were excellent and attentive to our needs. The food was good and had variety. Hanging out around the pool was relaxing. It is about 8 miles from downtown Napa by the river.

Review collected in partnership with DoubleTree by Hilton

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ohio
1 review
5 of 5 stars Reviewed 1 week ago

We will be arriving in a few weeks and staying 2 days. We will be meeting up with a friend and will have our adult children with us. We can not wait, I have spent hours looking and booking hotels for our trip. We hope this Hotel Lives up to its reviews :) I truly appreciate that management takes the... More 

Was this review helpful? Yes
Erik B, General Manager at DoubleTree by Hilton Hotel & Spa Napa Valley - American Canyon, responded to this review

Dear Wiseohio. Please contact me directly, I want to personally make certain your upcoming stay is amazing. Cheers, -Erik 707-674-2552 More 

San Diego, United States
1 review
3 of 5 stars Reviewed 1 week ago

Nice large room, comfortable king bed. Bathroom was OK except for two things: (1) WAY too small and (2) no towel racks. The door barely missed the toilet when closing it, and forget about squeezing two people in there at the same time. And the funny thing was, the bathroom could have been at least two feet longer without compromising... More 

Review collected in partnership with DoubleTree by Hilton

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San Mateo, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

Enjoyed our stay. The bed was very comfy and everything was clean and up to date. The first night we could hear children running on the top floor but that is not the hotels fault but the parents. The next night they were gone and we had complete silence. We did not use the work out room but saw it... More 

Review collected in partnership with DoubleTree by Hilton

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Level Contributor
16 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Stayed with family, and to the kids swimming is extremely important. Heated pool was freezing, saw someone trying to fix it, still freezing afterward. Told the front desk and they knew nothing about it. No easy chair in the room, my husband had to sit on the hard desk chair all evening, after driving all day. Plenty of room to... More 

Was this review helpful? Yes
Erik B, General Manager at DoubleTree by Hilton Hotel & Spa Napa Valley - American Canyon, responded to this review

Dear, Marico810. I am at a loss for words reading your review. I am sincerely sorry that your experience was not what you expected. I will contacting you personally to further discuss. -Erik More 

Moorpark, Ca, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

Enjoyed our stay room was very nice, they were working on the court yard, saw the plans looks like it will be very nice when finish. Staff was very helpful, set up tours for us. very nice stay. we will be staying at other Double Tree Hotels.

Review collected in partnership with DoubleTree by Hilton

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Erik B, General Manager at DoubleTree by Hilton Hotel & Spa Napa Valley - American Canyon, responded to this review

Dear Kenneth W., Thank you for taking the time to write a tripadvisor® review about your recent stay at DoubleTree by Hilton Hotel & Spa Napa Valley. I am delighted you enjoyed your stay and hope you will return soon to enjoy our new lagoon area. If I can provide you with any additional information or assistance, please don’t hesitate... More 

United States
2 reviews
3 of 5 stars Reviewed 2 weeks ago

The restaurant was good. The restaurant staff was especially helpful. The rooms, for a Doubletree, were just mediocre and the air conditioning, in particularly, was sub-par for a 90 degree day. They were remodeling the courtyard area, which is due, but there was no warning before booking and it blocked access to the restaurant.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Erik B, General Manager at DoubleTree by Hilton Hotel & Spa Napa Valley - American Canyon, responded to this review

Dear philip s., Thank you for taking the time to write a tripadvisor® review about your recent stay at DoubleTree by Hilton Hotel & Spa Napa Valley. I am sorry your stay was less than perfect. Please know our lagoon area is normally a beautifully appointed and tranquil setting. Also home to numerous area waterfowl. We are in the process... More 

Phoenix, AZ
Level Contributor
3 reviews
3 hotel reviews
1 of 5 stars Reviewed 3 weeks ago

website is very misleading. This is not what was expected. Dumpy neighborhood and construction going on. The "Lagoon" is a cement pond without water. Will try and find another hotel. 1 night here will be one night too many

Was this review helpful? Yes
Erik B, General Manager at DoubleTree by Hilton Hotel & Spa Napa Valley - American Canyon, responded to this review

Dear tsheapard., Thank you for taking the time to write a tripadvisor® review about your recent stay at DoubleTree by Hilton Hotel & Spa Napa Valley. I am sorry your stay was less than perfect. Please know our lagoon area is normally a beautifully appointed and tranquil setting. Also home to numerous area waterfowl. We are in the process of... More 

Santa Barbara, California
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed 3 weeks ago

If you try to find a place in the Napa Valley on short notice, can't find anything available, and don't want to spend $500 per night, this will do, but...... It's really nothing special, the site is poorly laid out when it comes to getting to the pool. They make a big deal of being LEED certified, but regrettably, once... More 

Was this review helpful? Yes
Erik B, General Manager at DoubleTree by Hilton Hotel & Spa Napa Valley - American Canyon, responded to this review

Dear youemailme., Thank you for taking the time to write a tripadvisor® review about your recent stay at DoubleTree by Hilton Hotel & Spa Napa Valley. I am sorry your stay was less than perfect. Please know our lagoon area is normally a beautifully appointed and tranquil setting. Also home to numerous area waterfowl. We are in the process of... More 

San Francisco, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

The Double Tree Napa is wonderful for getting away from it all, and Raja Garvin-Taylor as well as Lani Saavedra are wonderful employees who you will hopefully have the luck of interacting with, they are gems of this property. There are some wonderful places to go hiking in the area and not too far to go to the outlets and... More 

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Erik B, General Manager at DoubleTree by Hilton Hotel & Spa Napa Valley - American Canyon, responded to this review

Dear Thomas W., Thank you for taking the time to write a tripadvisor® review about your recent stay at DoubleTree by Hilton Hotel & Spa Napa Valley. Your warm and engaging comments are truly appreciated. It warms my heart to know you had such an enjoyable experience. I can’t wait to share your review with my Executive Team the next... More 

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