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All 3 American Canyon hotels

DoubleTree by Hilton Hotel & Spa Napa Valley - American Canyon

3.5 of 5 Hotel   |   3600 Broadway St, American Canyon, CA 94503 (Formerly Gaia Napa Valley Hotel)
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68%
Certificate of Excellence 2013
GreenLeadersPlatinum level
A recent review
3 of 5 stars reviewed 1 week ago
John K St. Charles, United States
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338 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (66)
Date | Rating
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English first
St. Charles, United States
1 review
3 of 5 stars Reviewed 1 week ago

Stayed here and it was awful. Stayed on the ground floor and could hear people above us walking in their room all night. Not only that the people in adjourning room you could hear them talking. The sound proof at this place was awful. Staff was friendly however.

Review collected in partnership with DoubleTree by Hilton

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Las Vegas, Nevada
Senior Contributor
24 reviews 24 reviews
15 hotel reviews
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We had a very nice stay at the DoubleTree. The location was good for us (we were in town for a family event, and it was close to all of the planned family functions). There were many dining options just a short drive away, even a Safeway grocery store. The room (we stayed in room 119) was clean, comfortable and... More

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Monterey, United States
1 review
3 of 5 stars Reviewed 2 weeks ago

My friend and I were looking forward to going to Napa for a relaxing weekend. Our expectations (I guess) were high because the website for the hotel was impressive to us. When we checked in at the front desk, we received a warm cookie (great); however, the room that was assigned to us was at the back end of the... More

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San Jose, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

Wife loved the cookie on check-in and the pillows in the rooms. Short distance from the car to the room. The only minor issue was the loud in-room refrigerator which was easily fixed by turning it off while we were there.

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California
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5 reviews 5 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

This hotel is a good value for the money. The hotel is clean and quiet and close to nearby attractions. However, hotel staff need training in customer service. Service at check in was slow. Housekeeping failed to show up. Desk staff seemed unable to cope with any small problems.

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San Francisco, United States
1 review
2 of 5 stars Reviewed 2 weeks ago

The staff was rude when we arrived - they just had poor tact with dealing with clients and bad attitudes. Finally dealt with the manager who was very polite, professional and assisted us - enough to where we felt comfortable staying. We found silverfish bugs in one of the double queen beds. It freaked us out. They brought us new... More

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Asheville, United States
1 review
3 of 5 stars Reviewed 2 weeks ago

check in / check out was extremely frustrating as it took forever to get all rooms in our party checked in and we were basically left hanging until we approached the desk again (after sitting in front of them watching room after room get checked in and not us). Billing upon checkout was another poorly handled situation. The housekeeping staff... More

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1 review
4 of 5 stars Reviewed 2 weeks ago

Nice hotel with good proximity to the Napa Valley at a good price. Only issue was the conditioner dispenser was not filled and had to call twice to get some conditioner delivered to the room. Family upstairs was a little noisy but quitted down by 9 or so

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Contributor
17 reviews 17 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We planned to stay at a hotel in San Francisco but there was conference and had to stay in American Canyon and took a ferry to San Francisco. Overall it was a good stay but because of the set up, the parking lot is far from the rooms and the reception office is in a separate building and can be... More

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dallas, United States
1 review
3 of 5 stars Reviewed 2 weeks ago

Our overall experience was average: - the room we checked into was spartan and lot of white spaces gave it a sterile feel; we asked the front desk to change our room and they indicated they will respond next day and never did - LEED certification - the hotel has a lot of promo on being LEED certified but the... More

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Additional Information about DoubleTree by Hilton Hotel & Spa Napa Valley - American Canyon

Also Known As:
Doubletree By Hilton Hotel And Spa Napa Valley - American Canyon
Hotel Gaia Napa Valley
Gaia Napa Valley American Canyon
Gaia Napa Valley
Address: 3600 Broadway St, American Canyon, CA 94503 (Formerly Gaia Napa Valley Hotel)
Phone Number:
Location: United States > California > American Canyon
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 3 hotels in American Canyon
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — DoubleTree by Hilton Hotel & Spa Napa Valley - American Canyon 3.5*
Official Description (provided by the hotel):
Our Hotel: Begin your Napa Valley adventure at the DoubleTree. The DoubleTree Hotel & Spa Napa Valley - American Canyon on Highway 29 at the gateway to Napa Valley is the perfect Northern California hotel for exploring Napa wineries, holding corporate retreats, hosting fabulous Napa Valley weddings or making lifetime family vacation memories. Our environmentally conscious, LEED-certified hotel in American Canyon, CA, is only 45 minutes north of Oakland International Airport (OAK) or 60 minutes north of San Francisco International Airport (SFO). Spa Gaia: Spa Gaia is a world-class day spa which is part of California’s first fully environmentally sustainable "green" hotel, DoubleTree Hotel & Spa Napa Valley – American Canyon. Decorated with a tropical Balinese atmosphere, Spa Gaia offers traditional and contemporary healing and relaxing spa therapies which will provide our guests the beauty of rejuvenation and a thoroughly enjoyable spa experience. Spa Gaia is a unique fusion of "East meets West." Our spa menu honors both the ancient wisdom and rituals that have been handed down for generations in the East, and blends the latest skin care and healthy lifestyle research emerging from the West. Our philosophy is to pamper you with world-class spa treatments that also include indigenous to our fertile Napa Valley. DoubleTree comfort and convenience: Our full service Napa area hotel guest rooms and suites feature modern conveniences, stylish decor, eco-friendly bath products and all the Doubletree comforts you love. Enjoy in-room entertainment, generous work surfaces and dual-line phones, our luxurious Sweet Dreams® bedding and complimentary high-speed internet access. Our guests also have full use of many hotel amenities and services, including: •Sparkling outdoor pool and whirlpool surrounded by a tranquil lagoon •Fitness Center by Precor® •In room dining (6:00 am - 11:00 pm). Resort style hotel accommodations in Napa Valley. While there is no shortage of exquisite nearby tasting rooms and dining establishments in Napa Valley, rest assured that when you choose to dine in at the Doubletree you'll thoroughly enjoy the cuisine at our Gaia hotel restaurant. In keeping with a sustainable focus, we serve a variety of fresh, locally-grown and organic dishes sure to please every palate. Don't forget to start the day right with our extensive DoubleTree Breakfast Buffet. Pore over a library full of interesting reads and make yourself at home in our inviting lobby. For your convenience, wireless HSIA is available in all hotel public areas. Have a massage or facial. Set a tee time – we're minutes away from several challenging public and private Napa Valley golf courses. Our convenient American Canyon location and plentiful recreational amenities are perfectly suited for business or leisure travel to Napa Valley. Plan your next event at our Napa Valley hotel. Considering a Napa Valley retreat, conference, training seminar or reward package? The Doubletree Napa Valley - American Canyon Hotel & Spa has over 4,000 square feet of flexible meeting and banquet facilities including two magnificent ballrooms, state-of-the-art audio visual equipment and a well-equipped Business Center. Our creative catering services and a professional staff will anticipate your needs and flawlessly execute your next successful Napa Valley business meeting, reception, destination wedding or gala social event. Enjoy Northern California from our Doubletree Hotel and Spa: Take a Napa bike tour, hot air balloon adventure or helicopter ride. Board the Napa Valley Wine Train or visit any of hundreds of wineries offering daily tours and tastings. Our American Canyon hotel is close to many Napa Valley attractions, as well as family fun favorites like Six Flags Discovery Kingdom, Jelly Belly Factory and the Infineon Raceway. We're also well situated for day trips to Northern California destinations like the Petrified Forest, Golden Gate Bridge or Old Sacramento. Whether business, vacation, or weekend getaway brings you to Napa Valley, our caring hotel staff looks forward to welcoming you with our signature, warm DoubleTree Chocolate Chip Cookie at check-in. ... more   less 
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