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DoubleTree by Hilton Hotel & Spa Napa Valley - American Canyon

3.5 of 5 3600 Broadway St, American Canyon, CA 94503 (Formerly Gaia Napa Valley Hotel)
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DoubleTree by Hilton Hotel & Spa Napa Valley - American Canyon
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DoubleTree by Hilton Hotel & Spa Napa Valley - American Canyon
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520 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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SLC, Ut, United States
2 reviews
2 of 5 stars NEW

Chose Doubletree because of reputation. Paid for 4 nights. Two days came back to find our room untouched by housekeeping. Reported to front desk and promised it would be resolved. Not so, happened again following day. No one seemed to care. Very disappointed in Doubletree.

Review collected in partnership with DoubleTree by Hilton

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Los Angeles, California
Top Contributor
54 reviews 54 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Best thing about the place is the bed! Nice sized room! We found out the shower was broken. We called housekeeping and they fixed it in about 20 minutes! They also gave us extra towels! Friendly clerks. Quite old but in pretty good condition. Not the biggest flat screen tv but good enough. Refrigerator but no microwave oven. Good enough... More 

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Sacramento, United States
1 review
3 of 5 stars Reviewed 2 weeks ago

Spa and front desk staff really kind and helpful. Be sure not to forget anything in your room. I can not get anyone to assist me in retrieving my jacket that I left hanging in the closet. The rooms are well kept so I can't imagine them overlooking it and the next guest taking it. It has to have been... More 

Review collected in partnership with DoubleTree by Hilton

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Denver, Colorado
Contributor
14 reviews 14 reviews
12 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Justin at front desk (might have been evening mgr) was super nice to me and the gentleman checking in before me. ANAHI at the Gaia restaurant bar was super nice. Rooms are big. This hotel is a little far from downtown, but close to the wine corporate offices For meetings. I'd stay here again. Beds are comfy.

Was this review helpful? Yes
Erik B, General Manager at DoubleTree by Hilton Hotel & Spa Napa Valley - American Canyon, responded to this review

Dear lorenell, Thank you for taking the time to write a tripadvisor® review about your recent stay at DoubleTree by Hilton Hotel & Spa Napa Valley. Your warm and engaging comments are truly appreciated. It warms my heart to know you had such an enjoyable experience. I can’t wait to share your review with my Executive Team the next time... More 

American Canyon, United States
2 reviews
5 of 5 stars Reviewed 3 weeks ago

The staff makes you feel welcome and glad that you picked this Double Tree to stay at. The food is exceptional (best bacon ever) and the restaurant staff excels in serving and friendliness (especially Robin and Marina)

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Erik B, General Manager at DoubleTree by Hilton Hotel & Spa Napa Valley - American Canyon, responded to this review

Dear Mary A, Thank you for taking the time to write a tripadvisor® review about your recent stay at DoubleTree by Hilton Hotel & Spa Napa Valley. Your warm and engaging comments are truly appreciated. It warms my heart to know you had such an enjoyable experience. I can’t wait to share your review with my Executive Team the next... More 

Austin, Texas
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

Great home base for a few days in Napa! There for business then pleasure the DT provided me easy access to the vine trail and had an unbelievable restaurant for breakfast. Totally unexpected! Stay here if your on a budget and want to spend more on wine and food then a central location along the trail.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Erik B, General Manager at DoubleTree by Hilton Hotel & Spa Napa Valley - American Canyon, responded to this review

Dear A B, Thank you for taking the time to write a tripadvisor® review about your recent stay at DoubleTree by Hilton Hotel & Spa Napa Valley. Your warm and engaging comments are truly appreciated. It warms my heart to know you had such an enjoyable experience. I can’t wait to share your review with my Executive Team the next... More 

Mooresville, North Carolina
Senior Contributor
21 reviews 21 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We needed a hotel for the night close to San Francisco airport. We chose this because it was a Hilton and were pleasantly surprised that it was quite nice! The rooms are large and very clean. This would be a great spot for families looking to keep costs down but still stay in a nice place.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Erik B, General Manager at DoubleTree by Hilton Hotel & Spa Napa Valley - American Canyon, responded to this review

Dear Fitchic, Thank you for taking the time to write a tripadvisor® review about your recent stay at DoubleTree by Hilton Hotel & Spa Napa Valley. Your warm and engaging comments are truly appreciated. It warms my heart to know you had such an enjoyable experience. I can’t wait to share your review with my Executive Team the next time... More 

Houston
Top Contributor
64 reviews 64 reviews
20 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed January 21, 2015

You can tell that this was not a Hilton property originally. But is has been nicely refurbished to the Doubletree standards. The courtyard area has a pond that is very nice and my room had a small patio next to the pond. The room and bathroom are fairly spacious, although the bath only has one sink. Service has been friendly.... More 

Was this review helpful? Yes
Erik B, General Manager at DoubleTree by Hilton Hotel & Spa Napa Valley - American Canyon, responded to this review

Dear William A., Thank you for taking the time to write a tripadvisor® review about your recent stay at DoubleTree by Hilton Hotel & Spa Napa Valley. Your warm and engaging comments are truly appreciated. It warms my heart to know you had such an enjoyable experience. I can’t wait to share your review with my Executive Team the next... More 

Pioneer, California
Top Contributor
74 reviews 74 reviews
13 hotel reviews
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed January 18, 2015

I like the top floor and with on-line check-in I get the top floor. The rooms are spacious and well appointed. The AC is quiet and not annoying like the cheaper hotels. The staff is friendly and attentive. There is a restaurant and spa on ste but I haven't tried them.

Was this review helpful? Yes
Erik B, General Manager at DoubleTree by Hilton Hotel & Spa Napa Valley - American Canyon, responded to this review

Dear Sirdouglas01, Thank you for taking the time to write a tripadvisor® review about your recent stay at DoubleTree by Hilton Hotel & Spa Napa Valley. Your warm and engaging comments are truly appreciated. It warms my heart to know you had such an enjoyable experience. I can’t wait to share your review with my Executive Team the next time... More 

Carpinteria, United States
1 review
5 of 5 stars Reviewed January 16, 2015

This is a wonderful hotel close to Napa. The staff is friendly and helpful. The pool and fitness areas are clean and pleasant. The lagoon and courtyard are beautiful. In general this is not so much a hotel as a resort. Great value as well.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Erik B, General Manager at DoubleTree by Hilton Hotel & Spa Napa Valley - American Canyon, responded to this review

Dear Dennis H., Thank you for taking the time to write a tripadvisor® review about your recent stay at DoubleTree by Hilton Hotel & Spa Napa Valley. Your warm and engaging comments are truly appreciated. It warms my heart to know you had such an enjoyable experience. I can’t wait to share your review with my Executive Team the next... More 

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Additional Information about DoubleTree by Hilton Hotel & Spa Napa Valley - American Canyon

Address: 3600 Broadway St, American Canyon, CA 94503 (Formerly Gaia Napa Valley Hotel)
Phone Number:
Location: United States > California > American Canyon
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — DoubleTree by Hilton Hotel & Spa Napa Valley - American Canyon 3.5*
Number of rooms: 135
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Also Known As:
Doubletree By Hilton Hotel And Spa Napa Valley - American Canyon
Hotel Gaia Napa Valley
Gaia Napa Valley American Canyon

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