We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 3 American Canyon hotels

DoubleTree by Hilton Hotel & Spa Napa Valley - American Canyon

3.5 of 5 Hotel   |   3600 Broadway St, American Canyon, CA 94503 (Formerly Gaia Napa Valley Hotel)
Hotel deals
Hotel website
Hotel amenities
Special Offer
Couples Spa Package
DoubleTree by Hilton Hotel & Spa Napa Valley - American Canyon
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Save Saved
You added DoubleTree by Hilton Hotel & Spa Napa Valley - American Canyon to your Saves list
70%
Ranked #1 of 3 Hotels in American Canyon
GreenLeadersPlatinum level
A recent review
5 of 5 stars reviewed today
TCFlint Mobile, Alabama
Write a Review

459 reviews from our community

Traveler rating
    153
    170
    91
    32
    13
See reviews for
83
174
19
84
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (80)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • Italian first
  • Portuguese first
  • Any
English first
  • All months
    (459)
  • Mar-May only
    (119)
  • Jun-Aug only
    (156)
  • Sep-Nov only
    (113)
  • Dec-Feb only
    (71)
All months
Mobile, Alabama
1 review
5 of 5 stars Reviewed today NEW

I called a month before our arrival and spoke to Justin before we booked a hotel closer to Napa for twice the price. He was very informative and assured us that we should save the money and stay there. He then told us he was also the Concierge and proceeded to help make our winetouring and dinner plans for our... More

Was this review helpful? Yes
Pell City, Alabama
Top Contributor
61 reviews 61 reviews
13 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed yesterday NEW

We chose this facility as home base for a week of wine tasting. It is at the southern end of the valley. It is 8 miles from the town of Napa. Very convenient. The room was certainly adequate. The A/C was a little loud but actually enhanced quality of sleep. Parking was easy. Justin at the front desk was a... More

Was this review helpful? Yes
Chicago IL
Top Contributor
72 reviews 72 reviews
14 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Bed good. Courtyard beautiful. Restaurant excellent for breakfast, dinners and room service. Restaurant staff excellent. So friendly throughout the day. Cleaning staff too. Wednesday HHonors wine and cheese was a nice treat. Do not know when Hilton began affiliation, but Google searches result in Gaia Hotel and Spa, Butterfly Effect Hotel and DoubleTree - almost did not book as it... More

Was this review helpful? Yes
Pacific Grove, California
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 days ago NEW

This hotel is a good choice when you can't find a room in the Sonoma area. It is a lot less expensive and an easy drive to various wineries. You can arrange for various wine tour shuttles to pick you up at the hotel.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Maple Ridge, British Columbia, Canada
2 reviews
1 of 5 stars Reviewed 5 days ago NEW

We stayed at this hotel for 2 nights on our family road trip from Vancouver BC, to San Francisco and back. We have to say that the response from hotel staff was not up to the standards of what every other Hilton I have stayed at. First night, we called and asked for extra towels as there were only 2... More

Was this review helpful? Yes
Erik B, General Manager at DoubleTree by Hilton Hotel & Spa Napa Valley - American Canyon, responded to this review

Greetings, JR S. Thank you for taking the time to write a tripadvisor® review about your recent stay at DoubleTree by Hilton Hotel & Spa Napa Valley. Words can’t express the overall disappointment I am feeling while reading your comments. I can assure you, this is not typical of the high level of service and accommodations we consistently strive to... More

2 reviews
1 of 5 stars Reviewed 5 days ago NEW via mobile

when we got there they had lost my reservation even though I had it with me and very rude about getting me a room then the toilets did not work twice they sent maintenance workers to fix it and never offered to move us the next morning they apologized and said they would give us a credit and never did

Was this review helpful? Yes
Erik B, General Manager at DoubleTree by Hilton Hotel & Spa Napa Valley - American Canyon, responded to this review

Dear Tom G., Thank you for taking the time to write a tripadvisor® review about your recent stay at DoubleTree by Hilton Hotel & Spa Napa Valley. I am terribly sorry that your experience was below the high level service we endeavor to provide our guests. I will be contacting you personally to further discuss. I look forward to speaking... More

Joshua, Texas
Senior Contributor
28 reviews 28 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

This hotel is what I would consider average for a DoubleTree, however for the price it was what I would consider below average - but then I have to remember they are getting market rate. Essentially though, I tried to check in early and they claimed to have no rooms ready, until at least 2:00 pm, I tried to check... More

Was this review helpful? Yes
Erik B, General Manager at DoubleTree by Hilton Hotel & Spa Napa Valley - American Canyon, responded to this review

Dear Todd M., Thank you for taking the time to write a tripadvisor® review about your recent stay at DoubleTree by Hilton Hotel & Spa Napa Valley. I am sorry we did not meet your complete expectations. I do want to address your comment with regards to early check in. If early check in is available, I.e., guest room is... More

Zurich, Switzerland
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

This hotel is nice, the staff is very friendly and it is clean. If this is your first time in Napa, you should know that a lot of business people stay here/in this neighborhood and overall the hotels in this area are very basic. It was fine for us for the first time being in Napa because we weren't in... More

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Erik B, General Manager at DoubleTree by Hilton Hotel & Spa Napa Valley - American Canyon, responded to this review

Greetings, Rachiee0911. Thank you for taking the time to write a tripadvisor® review about your recent stay at DoubleTree by Hilton Hotel & Spa Napa Valley. Thank you for mentioning how friendly our staff is. I do agree with you. Our overly accommodating employees go through year-round training to assure they consistently deliver impressive service to our wonderful Hilton Guests.... More

Belmont
Contributor
17 reviews 17 reviews
11 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago

The Staff at both American Canyon Double Tree Hotel & Restaurant are Super. Great Price for all the H.H. amenities. The Happy Hours & their H.H. appreciation night (Wednesdays) 5:30 -7:00 P.M. are superb. Free Wine & Apps were great. The Breakfast Buffet & or made to order selection is top notch. I loved the Pancakes they just melt in... More

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Erik B, General Manager at DoubleTree by Hilton Hotel & Spa Napa Valley - American Canyon, responded to this review

Greetings, anonymous 195304. Thank you for taking the time to write a tripadvisor® review about your recent stay at DoubleTree by Hilton Hotel & Spa Napa Valley and thank you for the five star rating. I was delighted to read your review and will happily pass on your comments to my staff, with my additional appreciation for a job well... More

American Canyon, United States
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 1 week ago

Nice enough hotel, but the front desk will ruin your trip from the start. I booked my room via online website and had a confirmation email on my phone yet the reservation was not in the system. Instead of apologizing for the inconvience and just booking me a room, the front desk was more concerned with trying to tell me... More

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 1
Erik B, General Manager at DoubleTree by Hilton Hotel & Spa Napa Valley - American Canyon, responded to this review

Greetings, Steve M. Thank you for taking the time to write a tripadvisor® review about your recent stay at DoubleTree by Hilton Hotel & Spa Napa Valley. I am truly sorry that you had a less than exceptionable experience during your check in process. I will certainly address this issue with our Guest Services Manager and personally have a one... More

Do you own or manage DoubleTree by Hilton Hotel & Spa Napa Valley - American Canyon?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to DoubleTree by Hilton Hotel & Spa Napa Valley - American Canyon? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about DoubleTree by Hilton Hotel & Spa Napa Valley - American Canyon

Address: 3600 Broadway St, American Canyon, CA 94503 (Formerly Gaia Napa Valley Hotel)
Phone Number:
Location: United States > California > American Canyon
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — DoubleTree by Hilton Hotel & Spa Napa Valley - American Canyon 3.5*
Number of rooms: 135
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Orbitz, Priceline, Travelocity, Cheap Tickets, Hotels.com, Hilton Hotels, TripOnline SA, Odigeo and Tingo so you can book your DoubleTree by Hilton Hotel & Spa Napa Valley - American Canyon reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Doubletree By Hilton Hotel And Spa Napa Valley - American Canyon
Hotel Gaia Napa Valley
Gaia Napa Valley American Canyon

86 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (34)
Viewed
Hotel & grounds (6)
Viewed
Room/suite (10)
Viewed
Pool/beach area (5)
Viewed
Bathroom (4)
Viewed
View from room (3)
Viewed
Other (6)

Management photos: Courtesy of the property manager

Viewed
All management photos (53)
Viewed
Dining (8)
Viewed
View from room (2)
Viewed
Hotel & grounds (9)
Viewed
Pool/beach area (4)
Viewed
Business center/function rooms (7)
Viewed
Room/suite (8)
Viewed
Other (15)
Hotels you might also like...
Check In Check Out
Price Your Stay

Near DoubleTree by Hilton Hotel & Spa Napa Valley - American Canyon