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Extended Stay Deluxe Oakland - Alameda Airport


Hotel class 2.5 of 5
1260 South Loop Road, Alameda, CA 94502
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Reviews you can trust

62% Do not recommend
3.0 of 5 stars 13 reviews
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By trip type
All (13)
[ Date ] [ Rating ]
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3 of 5 stars
Resse23   5 contributions
Oakland, California
Aug 24, 2009 | Trip type: Family

This is way better than the other Extended Stays I looked at in the Bay Area. The rooms are not new, but mine was clean and didn't smell. I am a clean freak, so it makes no different what hotel I am at; I always wipe everything down with bleach and spray the beds with Lysol. I do agree that... more

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2 of 5 stars
padres444   3 contributions
padres444
Jul 20, 2009 | Trip type: Business, Solo travel

GOOD- easy check in, easy parking, easy to find, very friendly staff AVG- $5 charge for WIFI, hallways stink like smoke BAD- Everything just seems to be dirty ( I washed my hands constantly), there is NOTHING around the hotel (no stores, no places to eat, no one will deliver to this hotel), stains in carpet, stains on counter, old... more

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4 of 5 stars
vancouverTraveler59   1 contribution
Vancouver
Apr 25, 2009 | Trip type: Business

It is important to know the purpose of this hotel...and that it is an extended stay. I stay in these properties throughout the USA and this is one of the better ones. First impressions are important and, yes, the hallways were pretty dirty we I arrived. Then I noticed that the hallway carpets are cleaned each week.to a point where... more

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2 of 5 stars
mooth   24 contributions
Raleigh, NC
Dec 26, 2008 | Trip type: Business, Solo travel

I booked this place through Hotwire because it was cheap. But with two cab rides (from BART and to the airport), it ended up being more expensive than lots of nicer properties. Both cab rides were in the $10 - $15 range. Strangely, this airport hotel has no shuttle. The place itself is a suite-type property, but not well kept.... more

Management response from
Manager-OAL, Hotel Manager

I do very much appreciate your taking the time to review your stay with us. Please accept my sincerest apology that your experience was not totally enjoyable. I recognize that you have many options when you stay in Oakland, which is why we strive to make our guests’ stay one that is worth repeating. I can assure you that our...

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1 of 5 stars
travelsalotChicago   1 contribution
Chicago
Jul 31, 2008
3/3 found this review helpful

Don't stay here -- the staff is incompetent and the rooms are dirty The hotel staff doesn't seem to know how to work the computer at the front desk. I checked into the hotel around dinner time and was sent to two rooms, both of which were occupied, before the clerk found a empty room. The room was not what... more

Management response from
Manager-OAL, Hotel Manager

"I recently received a copy of your review of the Extended Stay Deluxe Oakland - Alameda Airport. Our company prides itself on providing great service and great rooms at great rates, which is why I was so disappointed to read your post. Please accept my most sincere apologies. I do appreciate the opportunity to provide an explanation regarding the issue...

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1 of 5 stars
YoyoColorado   1 contribution
Colorado
Jun 14, 2008 | Trip type: Business, Couples
2/2 found this review helpful

I booked this Hotel on priceline.com, for a reasonable rate of $80. When we arrived, we were overcome by the smell of stale food. Our room was even smellier. The carpets were dirty and sticky with burn holes in them. The sheets on the bed also had holes in them and the toilet did not flush properly. The windows were... more

Management response from
Manager-OAL, Hotel Manager

"I recently received a copy of your review of the Extended Stay Deluxe Oakland - Alameda Airport. Our company prides itself on providing great service and great rooms at great rates, which is why I was so disappointed to read your post. Please accept my most sincere apologies. We know that our guests have multiple hotel choices, which is why...

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5 of 5 stars
ExecutiveFarmer   1 contribution
NW Indiana
Apr 22, 2008 | Trip type: Solo travel
1/1 found this review helpful

Booked as a Travelocity weekend package while on business. Instead for flying into SF or SJ I elected to utilize Oakland Airport. Hotel location is minutes from the airport located in a business park. Minimum traffic to get there via rental car. Room and kitchenette (not used this trip) were clean and neat. Desk clerk was very personable and informative.... more

Management response from
SFBayGal, Hotel Manager

"How kind of to for take the time to publish such a positive review of your stay at the Extended Stay Deluxe Oakland - Alameda Airport. It's always satisfying to read positive feedback from our valued guests, like you. Although some companies run extravagant advertising campaigns for their hotels, we believe that the best kind of marketing is the public...

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4 of 5 stars
B_Pope   54 contributions
Napa Valley
Apr 13, 2008 | Trip type: Business, Couples
3/3 found this review helpful

This was our second stay at an Extended Stay hotel, our first being in Sacramento (see my review). Both times were to catch an early flight in the AM. This time I booked through Hotwire. I think the poor reviews of this property are due to 2 factors. First, people don't understand the concept of the Extended Stay hotels. They... more

Management response from
Manager-OAL, Hotel Manager

I would like to personally thank you for taking time out to write such wonderful things about your experience at Extended Stay Deluxe Oakland - Alameda Airport. Our hotel is totally committed to the satisfaction of every guest who walks through our doors, which is why it is so rewarding to get feedback like yours; it tells us that we...

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2 of 5 stars
NRF-DC   1 contribution
Washingon, DC
Nov 1, 2007 | Trip type: Couples
2/2 found this review helpful

Stayed there twice this year. The first time was fine for us, since the location (near the airport and our daughter's home) was a good fit. It's not so much hotel as an apartment house. Room has a full refrigerator, microwave, etc. No restaurant; no room service, no shampoo, no new towels or sheets; you're pretty much on your own.... more

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1 of 5 stars
Texas_Travel_Family   1 contribution
Texas
Sep 3, 2007 | Trip type: Family
2/2 found this review helpful

We were stuck with a smoking room and were told no other rooms were available. The bedspread had some unpleasant looking stains on it and the air conditioner was extremely loud. The hotel was also difficult to find at nighttime due to poor signage. On the positive side, it was tastefully decorated. more

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Extended Stay Deluxe Oakland - Alameda Airport Also Known As

  • Extended Stay Deluxe Oakland
  • Extended Stay Alameda
  • Alameda Extended Stay
Address: 1260 South Loop Road, Alameda, CA 94502
Alameda Hotels Extended Stay Deluxe Oakland - Alameda Airport
3.0/5.0
13