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All 8 Alameda hotels

Extended Stay America - Oakland - Alameda Airport

2.5 of 5 Hotel   |   1260 S. Loop Rd, Alameda, CA 94502 (Formerly Extended Stay Deluxe)
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Ranked #3 of 8 Hotels in Alameda
A recent review
5 of 5 stars reviewed 2 days ago
David R Phoenix, Arizona
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38 reviews from our community

Traveler rating
    11
    11
    4
    7
    5
See reviews for
9
4
4
10
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
  • English first
  • Any
English first
Phoenix, Arizona
1 review
5 of 5 stars Reviewed 2 days ago NEW

Very pleasant stay, right from the moment we checked-in. We wanted to go to Chinatown in San Francisco - my wife is Chinese - but were a little dogged from our drive that day. When I asked about the traffic going in to SF, the front desk team (Correna and Koi) told me it would be heavy, and recommended Oakland's... More

Was this review helpful? Yes
Pasadena, California
1 review
3 of 5 stars Reviewed August 5, 2014 via mobile

Great location ,nice rooms,convenient stores,restaurants, airport,& ferries to San Francisco. Only problem our room smell bad from cigarette smoke. Staff is friendly, grab and go breakfast is okay, coffee is great the area is safe. No traffic at all, airport is convenient.

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Manager_11525, General Manager at Extended Stay America - Oakland - Alameda Airport, responded to this review

I received a copy of your review, and wanted to take a moment to personally respond. We appreciate the kind comments about about our hotel and staff; however, we apologize that your room had a smoke odor. I met with the staff, and we will work to ensure that guests do not smoke in a non-smoking room so this is... More

Contributor
15 reviews 15 reviews
12 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed April 20, 2014

I was returning home from a trip to California and looking for a convenient yet reasonably priced hotel by the Oakland Airport. I was nicely surprised to find the Extended Stay America very conveniently located with a huge and comfy room, including a living room and full kitchen. The bed was very comfortable and the bathroom large and open. I... More

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - Oakland - Alameda Airport, responded to this review

I want to thank you for taking the time to post a review of your stay. It's great to hear that you found our hotel's amenities and location fit your needs. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area. More

Lawrenceville, Georgia
2 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed April 9, 2014

The cellphone reception is horrible. I was not impressed with my stay. The housekeeping service was not good. I stayed there due to my job, but I don't think I will stay there anymore. The "breakfast" was a joke.

Was this review helpful? Yes 2
Manager_11525, General Manager at Extended Stay America - Oakland - Alameda Airport, responded to this review

I appreciate you bringing your experience to our attention. I am sorry that you did not have satisfactory cell reception and that our housekeeping and breakfast did not meet your expectations. In response to your feedback, we are revising some of our breakfast items. Thank you for sharing your experience with us. Please do not hesitate to contact me directly... More

Alameda, California
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed February 4, 2014

First impression on arrival the manager on staff name Justin was a bit arrogant, the carpet in the hallway was dirty and musty. There was cigarates smells and strong pet smells. The bed in the room was squeaky and lumpy. The room also has a smell, poorly equipped kitchen with dirty pots and pans. The room is not well insolated,... More

Was this review helpful? Yes 3
Manager_11525, General Manager at Extended Stay America - Oakland - Alameda Airport, responded to this review

Maria - Thank you for taking the time to write a review of your stay. I am sorry to hear that our staff did not attend to your needs in a professional manner. As well, I apologize that you experienced some issues with noise, odor and cleanliness during your stay with us. I will be sure to meet with our... More

Santa Barbara, California
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 28, 2014

I have no problems staying here, and I would recommend to anybody. People were great, very friendly. Room was very clean and comfortable. It is a bit pricey. You save about $5.00 if you register on line, I did it from my car in the parking lot with smartphone.

Was this review helpful? Yes 1
Alameda, California
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed November 22, 2013 via mobile

The room was kind of depressing. For one I walked in and it smelled wet and like rodents. The place wasn't very clean. There was some sort of food smear on the wall and the top blanket on the bed had stains on it. We ended up using our own blanket on top. The kitchen was nice but the biggest... More

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - Oakland - Alameda Airport, responded to this review

I received a copy of your review, and wanted to take a moment to personally respond. I appreciate the kind comments about the staff. Knowing that the staff was really nice, lets me know that they were able to leave you with a good impression of our customer service. However, the issues you mentioned about the odor and bed, is... More

Orem, Utah
Top Contributor
107 reviews 107 reviews
59 hotel reviews
42 helpful votes 42 helpful votes
3 of 5 stars Reviewed November 15, 2013

I stayed here for the first time and it's not bad. My room was good sized and everything was in good working order. The lady that checked me in & out was very friendly and knew her job. But I think the house keepers need to spend more time on clean-up as when I moved the coffee pot there were... More

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Oakland - Alameda Airport, responded to this review

Dale - Thank you so much for sharing your experience with us. As this hotel manager, please accept my apology for the level of cleanliness in your room. I will be working with our housekeeping staff to ensure this is remedied and our cleaning procedures are improved moving forward. Still, I am glad that you had a quick, easy check-in... More

Albany, California
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 28, 2013

This was a clean, comfortable hotel. We were happy to have a large room with a well-appointed kitchenette and not have to pay for frills that we didn't need (swimming pool, restaurant, etc.). The setting was in an area that could be described as business park-- very green and open. It's a great place to stay if traveling with a... More

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HOUSTON
Contributor
11 reviews 11 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed September 18, 2013 via mobile

Pros-Hotel was new, clean and great location relative to Oakland airport. Cons-Very spartan, like a upgraded Motel 6. NO Shuttle to airport. You'll have to book a cab for $15, plus tip. NO Office staff before 7 AM, so no wake up call service.

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Oakland - Alameda Airport, responded to this review

Thank you for taking the time to write a review of your stay with us. It's our pleasure to hear that we provided you with clean and comfortable room during your stay. We noted your concerns about no airport shuttle service being provided by the hotel and we have shared this with our corporate office for further review and possible... More

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Additional Information about Extended Stay America - Oakland - Alameda Airport

Address: 1260 S. Loop Rd, Alameda, CA 94502 (Formerly Extended Stay Deluxe)
Phone Number:
Location: United States > California > Alameda
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Extended Stay America - Oakland - Alameda Airport 2.5*
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Also Known As:
Extended Stay Deluxe Oakland - Alameda Airport Hotel Alameda
Extended Stay Alameda
Alameda Extended Stay

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