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All 8 Alameda hotels

Extended Stay America - Oakland - Alameda

2.5 of 5 Hotel   |   1350 Marina Village Parkway, Alameda, CA 94501
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55%
Ranked #6 of 8 hotels in Alameda
A recent review
4 of 5 stars Reviewed January 14, 2013
Steve D Alameda, California
  • Reviews (59)
  • Photos (20)
  • Amenities
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  • Room tips (21)
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59 people have reviewed this hotel

Traveler rating
    18
    15
    5
    11
    10
See reviews for
16
7
4
19
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
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English first
There are newer reviews for Extended Stay America - Oakland - Alameda
See the most recent reviews
Alameda, California
1 review
4 of 5 stars Reviewed January 14, 2013

I have stayed at this hotel several times in the last 4 years. Didn't impress me at first, but, in the last year or so it seems to be steadily improving. It's not a luxury hotel, but a place to stay that's clean and safe, for working people and folks who want to check in with no hassles. The staff... More

Was this review helpful? Yes
Ali R, Manager at Extended Stay America - Oakland - Alameda, responded to this review

Thank you for your great review of our property. I'm glad that we have been improving our hotel and you feel it is clean and safe. Thank you again for your review. We look forward to seeing you again, should your travels bring you back to our area. More

Alameda, CA
Senior Contributor
36 reviews 36 reviews
19 hotel reviews
54 helpful votes 54 helpful votes
2 of 5 stars Reviewed December 22, 2012

We are locals, and in fact, live in the marina next door to this hotel. We needed to stay in a hotel near our boat for a couple of nights and thought this might be a more homey option than the other two hotels also near by. Not a good move. We were so disappointed in our stay we left... More

Was this review helpful? Yes 1
Ali R, Manager at Extended Stay America - Oakland - Alameda, responded to this review

Thank you for taking the time to write a review of your stay. I am sorry to hear that your experience did not meet your expectations. Between the long check-in, the kitchen outlet not working, and not enough utensils, I can understand how disappointing that can be and I apologize. In response to your feedback, I am following up with... More

Kansas City
Senior Reviewer
7 reviews 7 reviews
1 of 5 stars Reviewed November 16, 2012

My husband and I stayed for one night in early November, 2012. The housekeeping of the unit can best be summed up in one word, "lazy". The sheets looked clean and the tub washed down but I don't think the surfaces of the lamps, tv, windows, carpet, chairs, sofa, etc. had been cleaned any time in the past decade. I... More

Was this review helpful? Yes
Ali R, Manager at Extended Stay America - Oakland - Alameda, responded to this review

I appreciate you taking the time to write a review of your experience with us. The room that you described is not acceptable, and I sincerely apologize for your experience. To make sure this doesn't happen again, I am meeting with my housekeeping and maintenance staff to address all of the issues that you mentioned. We continually work to improve... More

Dallas, TX
Reviewer
5 reviews 5 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed November 12, 2012

Stayed here on a business trip. Was highly unimpressed (people who don't live near the water or marina, like I do, may let the marina cloud their thoughts and give this place a better rating than it deserves). It has no restaurant, no lounge, no place to hang out and relax, except outside, and even that is minimal at best.... More

Was this review helpful? Yes
Ali R, Manager at Extended Stay America - Oakland - Alameda, responded to this review

I appreciate you taking the time to write a review of your experience with us. I wanted to first apologize that you were not happy with our facility and the amenities that we offer and I am so disappointed that you felt like you were a nuisance. Please accept my sincere apology. In response to your feedback, I am following... More

2 reviews
5 of 5 stars Reviewed October 28, 2012 via mobile

I stayed here for 20 nights, as I was relocating from the Southbay area. The location is great if your commute will be anywhere between the East Bay area, NO TRAFFIC hassles since traffic goes the opposite way. Alameda is a safe and quiet town, here you will find everything you need. The hotel is locate right next to the... More

Was this review helpful? Yes
Ali R, Manager at Extended Stay America - Oakland - Alameda, responded to this review

I received a copy of your review, and wanted to thank you for taking time to write such an informative review. I'm so pleased to hear that you stayed with us while relocating and that the location was so convenient for you. Thank you again for sharing your experience with us. We look forward to welcoming you back in the... More

Williamsburg, Virginia
Top Contributor
207 reviews 207 reviews
85 hotel reviews
167 helpful votes 167 helpful votes
4 of 5 stars Reviewed October 17, 2012

I expected less and was very impressed. The location is great right near the Posey tube. Very convenient to the island and things off island. Very pleasant local stores are right near by. Safe location and even picturesque. Great area to run in lots of trails The rooms are nicely appointed. Very good size. Excellent beds and excellent desks. They... More

Was this review helpful? Yes
Ali R, Manager at Extended Stay America - Oakland - Alameda, responded to this review

I appreciate you taking the time to write such a great review. It's great to hear that you felt safe and that we have excellent beds. I apologize that the per deim rate was not available. Thank you again for sharing your experience with us. We look forward to welcoming you back in the future! More

Richmond, Canada
Senior Contributor
22 reviews 22 reviews
12 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed September 30, 2012

Located in a newly redeveloped part of Alameda consisting of mostly Commercial/Office properties kept this location to be a quiet retreat. Quick easy access to Oakland (Chinatown/Central) and to San Francisco via the Bay Bridge. Booked this room thru Hotwire and got a really fabulous deal. But if you booked it any other way the hotel would not live up... More

Was this review helpful? Yes
Ali R, Manager at Extended Stay America - Oakland - Alameda, responded to this review

I appreciate you taking the time to write a review of your experiences with us. The incidents you encountered, such as not having your nonsmoking room available upon arrival, to having witnessed occupants appear to be on social assistance to enduring all kinds of odors from guests cooking are not acceptable, and I sincerely apologize. Your review has caused us... More

Santa Barbara CA
Contributor
14 reviews 14 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed September 24, 2012

We stayed here because it is the only dog-friendly hotel on the island but were pleasantly surprised at how clean it was and comfortable the bed & pillows were. A nice 4th (top) floor view of the marina, plenty of nearby parking. The breakfast in the lobby is as minimal as it gets, oatmeal, coffee & tea & a basket... More

Was this review helpful? Yes 2
Manager_11525, General Manager at Extended Stay America - Oakland - Alameda, responded to this review

Thank you for taking the time to review your recent stay at our hotel. We are committed to providing every guest with outstanding accommodations, so I was pleased to read your remarks about your stay. Of course, I was disheartened to read that the refrigerator in your room was loud enough to have you turn it off. For that I... More

Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed August 22, 2012 via mobile

Very good hotel, I got excellet rate from third party agency ( Hotwire ) . Nice area , my recomendation is to have a car, if you want to go to SFO you cant take the Bart in 12th-Oakland to SFO , ferry or car. Hotel has small kitchen if yo want to cook. Very nice rooms , medium size... More

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Oakland - Alameda, responded to this review

I would like to personally thank you for taking time out to write such wonderful things about your experience at our hotel.  We strive to provide a "home away from home" experience for all of our guests, no matter if they are staying for a night, a week, or a month.  It sounds like we were able to do just... More

1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed August 7, 2012

Management: Kerri Keith (mgr)and Anthony De Los Santos (assistant mgr) are great. See them if you have a problem. I'd go back again. The restaurants in the area are vary good. Try the pasta pelican- the walk is nice to look at.

Was this review helpful? Yes 1
Manager_11525, Owner at Extended Stay America - Oakland - Alameda, responded to this review

Thank you for taking time out to write such wonderful things about our hotel and the management staff, Kerri and Anthony. Our team is committed to the satisfaction of every guest who walks through our doors; dedicated to getting to know our guests, who sometimes stay with us for weeks or months. We believe that building a professional, courteous, and... More

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Additional Information about Extended Stay America - Oakland - Alameda

Address: 1350 Marina Village Parkway, Alameda, CA 94501
Phone Number:
Location: United States > California > Alameda
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Extended Stay America - Oakland - Alameda 2.5*
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Also Known As:
Extended Stay America Oakland / Alameda Hotel Alameda
Extended Stay America Alameda
Extended Stay Alameda
Alameda Extended Stay

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Amenities

Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Wheelchair access
Hotel Class
Number of rooms
121

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