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All 8 Alameda hotels

Extended Stay America - Oakland - Alameda

2.5 of 5 Hotel   |   1350 Marina Village Parkway, Alameda, CA 94501
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54%
Ranked #6 of 8 hotels in Alameda
A recent review
5 of 5 stars reviewed 1 week ago
JJ T
  • Overview
  • Reviews (63)
  • Photos (20)
  • Amenities
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  • Room tips (22)
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63 people have reviewed this hotel

Traveler rating
    19
    15
    5
    12
    12
See reviews for
17
7
4
20
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
Date | Rating
  • English first
  • Spanish first
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English first
A TripAdvisor Member
1 of 5 stars Reviewed 3 days ago NEW

First time staying at this hotel chain for a business trip. They are located right on the Marina so the view was amazing however my room faced the parking lot. The service was slow, the free breakfast should be renamed free snacks. They offered coffee, a few small muffins wrapped in plastic and granola bars and apples. That's all. Warning... More

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1 review
1 of 5 stars Reviewed 1 week ago

As most everything in San Francisco under $700 a night was sold out, and we were traveling with my husband's children, I decided to book across the bridge and stay in Alameda. Big mistake. I called twice - with phone records and time stamps for THIS property on my phone - to confirm that there were two beds and a... More

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Oakland - Alameda, responded to this review

Heather - Thank you for taking the time to write a review of your stay. Please accept our apologies that the information was not communicated correctly regarding the sofa. We will be working with our front desk staff to ensure we are properly informing our guests and that we are providing quality service. We are also sorry to hear that... More

Tucson, Arizona
Senior Contributor
34 reviews 34 reviews
22 hotel reviews
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed 1 week ago

In my quest to find a decent hotel in Alameda I tried the Extended Stay America. Wow, so far this is the worst hotel in my search. Started off with nobody at the front desk when I walked in. Five minutes later they showed up, obviously not in a hurry to get back to the front desk. The room was... More

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Manager_11525, General Manager at Extended Stay America - Oakland - Alameda, responded to this review

Scott - Thank you for taking the time to write a review of your stay. We are sorry to hear that you were not aware of all the available amenities we have to offer. We do have kitchenware, coffee makers and shampoo available at the front desk for no additional cost. We store these items at the front desk so... More

Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 1 week ago

Thanks for reading. I am posting this with my iPhone, do please excuse typos, punctuation and typographical errors. During our stay, the fire alarm went off twice. Beds are decent, pillows are awful. Love being able to see to wake up to the see the Marina from our Hotel window. Cherrie made our stay complete! Make sure you take the... More

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Manager_11525, General Manager at Extended Stay America - Oakland - Alameda, responded to this review

Thank you for the feedback about your stay at our hotel. I am so pleased to read that you received great service from our staff, and that you appreciated our location close to the marina. Still, I do apologize that our bedding did not meet your expectations. Your feedback will be useful to us as we continually work to improve... More

Greenville, South Carolina
Senior Contributor
47 reviews 47 reviews
13 hotel reviews
16 helpful votes 16 helpful votes
2 of 5 stars Reviewed 4 weeks ago

I have a list of pros & cons. I will begin with the pros: beautiful scenery outside hotel (boats, house boats, etc.), free wifi, comfortable bed & pillows, hotel does make change for you to use public transportation, plenty of outlets for charging devices, air conditioning was great, and a Target is walking distance. Cons: there is absolutely nothing around... More

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - Oakland - Alameda, responded to this review

Thank you for taking the time to write a review of your stay. Please accept our apologies that our staff was not as friendly as we strive to be and that they were unaware of our luggage policy. We will be retraining our staff to ensure that they are treating each guest properly and are informed of all of our... More

1 review
1 of 5 stars Reviewed June 26, 2014

The place isn't kept clean. Common areas and elevators had sticky floors and were not cleaned once in my two day visit. Room was about the same. Seemed like someone dashed in to clean but gave up. It's bit the worst place I have stayed, but frankly that doesn't say much.

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Manager_11525, General Manager at Extended Stay America - Oakland - Alameda, responded to this review

Dalon - Thank you for taking the time to write a review of your stay. We appreciate you letting us know about the cleanliness issues at our hotel. I will have a conversation with all staff regarding the upkeep of the common areas. I take issues like this seriously, as I would like to provide a clean comfortable stay for... More

Los Angeles, California
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed April 21, 2014 via mobile

Stayed here for 3 nights. Location: In a nice, quiet, safe area. Near the Posey tube in Alameda. Very close to Target and small strip mall grocery store. 10 minute drive to West Oakland BART (you can take a Lyft/Uber for about $12). Not really a location where you walk to go out. Across the water from Jack London Square.... More

Was this review helpful? Yes 1
Manager_11525, Manager at Extended Stay America - Oakland - Alameda, responded to this review

Thank you for taking the time to write a review of your stay. I’m so pleased to hear that you enjoyed your time at our hotel and the service our staff provided. Your feedback is greatly appreciated and it will help us in our efforts to continually improve our hotel. We look forward to hosting you again in the future! More

Paradise, California
Contributor
11 reviews 11 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed March 6, 2014

Last time I stayed here back in August 2013 I was very disappointed. I talked with the manager afterward and she asked if I would give the hotel another chance. I stayed there this month and had a room on the 3rd floor where some recent remodeling was completed. The room was clean, updated with fresh paint, flooring, and duvets.... More

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Oakland - Alameda, responded to this review

Thank you so much for posting a review of our hotel. I am so thrilled to know that you gave us another chance despite your past experience. Your kind words really mean a lot to us and I am happy your stay was enjoyable. The staff and I would like to thank you again for posting your review. We look... More

Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed March 1, 2014 via mobile

Where to begin.. Well upon check-in, after traveling all day, I was told that there were no non-smoking rooms left, even though that's what I reserved. The staff member told me to go check it out still. I couldn't even get off the elevator the smoke smell was so bad in the hallway. I told the lobby staff no that... More

Was this review helpful? Yes 1
Manager_11525, Manager at Extended Stay America - Oakland - Alameda, responded to this review

Thank you for taking the time to write a review of your stay. Please accept our sincerest apologies for your experience including the booking issues during the check-in process and the odors in your room. In response to your feedback, I will meet with the staff to review our reservations policy and cleaning procedures to ensure your experience is not... More

Petaluma
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 3, 2014 via mobile

Wonderful location right on the Oakland/Alameda Estuary. Very close to supermarket and walking distance to the fabulous Pasta Pelican Restaurant. Kitchen in every room. Safe neighborhood. Nice staff. Bus #31 goes by every half hour to go explore Alameda or Oakland if you feel like getting drunk...it's only $2.10 for a ride. ABCDEFGHIJKLMNOPQRSTUVWXYZ

Was this review helpful? Yes 1
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Additional Information about Extended Stay America - Oakland - Alameda

Address: 1350 Marina Village Parkway, Alameda, CA 94501
Phone Number:
Location: United States > California > Alameda
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Extended Stay America - Oakland - Alameda 2.5*
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Also Known As:
Extended Stay America Oakland / Alameda Hotel Alameda
Extended Stay America Alameda
Extended Stay Alameda
Alameda Extended Stay

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Amenities

Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Wheelchair access
Hotel Class
Number of rooms
121

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