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All 3 Agoura Hills hotels

Sheraton Agoura Hills Hotel

3.5 of 5 Hotel   |   30100 Agoura Road, Agoura Hills, CA 91301 (Formerly Renaissance Agoura Hills Hotel)
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Ranked #3 of 3 hotels in Agoura Hills
Certificate of Excellence 2013
A recent review
4 of 5 stars reviewed 1 week ago
susannahSeattle Seattle
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204 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Seattle
Top Contributor
54 reviews 54 reviews
16 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

No complaints whatsoever on this location. We got upgraded to a balcony hill view and room was well appointed. We were exhausted after a long drive and decided to try out their restaurant for dinner. The service was impeccable and the food wax great. We will certainly stay here again.

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Sheraton A, General Manager at Sheraton Agoura Hills Hotel, responded to this review

Dear susannahSeattle, Thank you for your wonderful review, and we are so happy that you were pleased with your recent visit. We look forward to your next visit with us! Warmest Regards, More

Bakersfield, California, United States
Top Contributor
94 reviews 94 reviews
31 hotel reviews
57 helpful votes 57 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Nice place right off the freeway. The rooms are a good size. No valet and if you get there late be ready to hike from your parking place. The bar area is casual and a good feel. The rooms are always clean and ready.

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Sheraton A, General Manager at Sheraton Agoura Hills Hotel, responded to this review

Dear Tommy L, Thank you so much for writing a review on Tripadvisor, and I am glad that you enjoyed your recent stay with us. We are definitely very convenient when you are driving with our access right off the 101. Let me apologize for the unusually long walk for you to get to the hotel from your parking space,... More

Los Angeles, California
Top Contributor
98 reviews 98 reviews
69 hotel reviews
82 helpful votes 82 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I was here over the past weekend and it took the hotel awhile, but it finally looks like they're about to complete the transformation from Renaissance to Sheraton...it just took them three years to do it! I was checked in by Meegan at the front desk and she was super friendly and nice. I received the usual Starwood elite upgrades... More

Was this review helpful? Yes 1
Sheraton A, General Manager at Sheraton Agoura Hills Hotel, responded to this review

Dear Viking94708, I am so happy to hear that you enjoyed your recent stay with us. Yes, we are really excited to complete our transformation as well! In regards to the security, let me begin by apologizing for them for we utilize an outside vendor that contracts our overnight security. I will definitely work with them to attain the level... More

Los Angeles, California
Reviewer
4 reviews 4 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed March 16, 2014 via mobile

The room is tiny! It just fits the two double beds and the tv with a narrow passage. Way too small to fit two beds. The pool is smaller than it appears. They don't fill up the towel rack, no one cleans the pool area during the day because dirty towels sit in the same place all day (we came... More

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Sheraton A, General Manager at Sheraton Agoura Hills Hotel, responded to this review

Dear Tien B, I am so sorry to hear about your experience at our property. Let me be the first to apologize for the shortcomings you experienced while you were here. We typically have a set schedule to have the pool and spa cleaned daily as well as the towels replenished throughout the day. I'm so sorry that we were... More

Madrid, Spain
Contributor
16 reviews 16 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed March 10, 2014

First time staying here and I found the hotel very easy going. If you're in the Calabasas area then this hotel is well placed to get around in the area for business, shopping and dining. The staff were very friendly, I only had breakfast at the hotel, but I thought the buffet spread was excellent with a good choice and... More

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Sheraton A, General Manager at Sheraton Agoura Hills Hotel, responded to this review

Dear Biztraveler_001766, Thank you for your responding on Tripadvisor regarding your recent stay at our hotel. I'm happy to see that our staff made you feel welcome, and that you enjoyed our breakfast service. I'm so sorry we missed informing you about the wifi as well as not having the right termperature set in our Fitness Center powered by Core... More

Houston, Texas
Reviewer
5 reviews 5 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed March 5, 2014

My husband and I spent two nights at this hotel as we wanted something that was an easy drive to Malibu. Overall the customer service was superb. The hotel is located in the mountains and offers pleasant views. I would advise the hotel to have better signage because it was a bit difficult to locate. Also it would have been... More

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Sheraton A, General Manager at Sheraton Agoura Hills Hotel, responded to this review

Dear Badazzyelagrl, Thank you for staying with us recently and for the kind remarks regarding our customer service. We will definitely look into having better signage on property to make the guest experience smoother. In the future, please let us know if you are experiencing noise from your neighboring rooms, and we will try to our best ability to accommodate... More

Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed March 5, 2014

Good night's sleep, clean. Bought it on hotwire as per another customer's suggestion. Very friendly service at the front desk. It was a good layover stop. No Wi-Fi or breakfast but there's good restaurants around. No cigarette stench.

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Sheraton A, General Manager at Sheraton Agoura Hills Hotel, responded to this review

Dear Henny T, Thank you for your wonderful review! We do have a full-service restaurant and lounge/bar at on property, and hopefully you will get the opportunity to experience that as well if you stay with us again in the future. Also, wifi is available everywhere in the hotel. Warm Regards, More

Stavanger, Norway
Contributor
17 reviews 17 reviews
15 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed March 3, 2014

We didn't know anything about this hotel before booking. We wanted a SPG hotel and we ended up with this one. We were happily surprised and we will stay here again if the price is right. A bit stiff for the location and rooms.

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Sheraton A, General Manager at Sheraton Agoura Hills Hotel, responded to this review

Dear VikingsEnjoyingLife, Thank you so much for staying with us and writing your review. We are extremely happy to hear that you were pleasantly surprised in finding us and look forward to your future stays. Warmest Regards, More

Top Contributor
149 reviews 149 reviews
22 hotel reviews
56 helpful votes 56 helpful votes
3 of 5 stars Reviewed March 3, 2014

The hotel shows some wear, despite a recent remodel and conversion from another hotel chain. I liked that there are a couple of good places to eat across the street. The room was clean and bed comfy. I am SPG gold, and was a little annoyed that I had to ask if an upgrade was available and had to ask... More

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Sheraton A, General Manager at Sheraton Agoura Hills Hotel, responded to this review

Dear PismoLulu, Thank you so much for staying with us and being such a loyal SPG member. I am so sorry that we did not do a good job of recognizing your SPG status and perks for our SPG program means the world to us. We will definitely utilize your feedback to correct and better our service for the future.... More

San Diego, California
Top Contributor
116 reviews 116 reviews
23 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed March 2, 2014

Got this hotel on Hot Wire. It was very nice. The receptionist was wonderful and directed us to Westlake (The Landing) where we could walk and have dinner. It was perfect. We hope we get this again in the future. Went to breakfast again, over in Westlake, but at the shopping mall to the right.

Was this review helpful? Yes
Sheraton A, General Manager at Sheraton Agoura Hills Hotel, responded to this review

Dear Benthien, Thank you so much for your review, and I appreciate your kind words regarding our receptionist. Yes, we absolutely have a fantastic staff! We look forward to your next stay with us. Kind Regards, More

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Additional Information about Sheraton Agoura Hills Hotel

Also Known As:
Renaissance Agoura Hills
Agoura Hills Renaissance
Address: 30100 Agoura Road, Agoura Hills, CA 91301 (Formerly Renaissance Agoura Hills Hotel)
Phone Number:
Location: United States > California > Agoura Hills
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 3 hotels in Agoura Hills
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Sheraton Agoura Hills Hotel 3.5*
Official Description (provided by the hotel):
Located in the Santa Monica Hills, our hotel has breathtaking views in every direction. If you're planning an event in the area, check out our meeting rooms, banquet space, and ballrooms. ... more   less 
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