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Sheraton Agoura Hills Hotel

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30100 Agoura Road, Agoura Hills, CA 91301 (Formerly Renaissance Agoura Hills Hotel)
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Sheraton Agoura Hills Hotel
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353 Reviews from our TripAdvisor Community

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Hudsonville, Michigan
Level Contributor
19 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed yesterday NEW

This hotel had been renovated since our last stay. Accessible room had almost no space for setting toiletries in bathroom. Carpet was wet in front of slider after rain. Beds were very comfortable. Breakfast in dining room was great. We ate sandwiches in restaurant the last night. Portions were large and tasted great. Accessible lift at pool and hot tub... More 

Helpful?
Thank hudsonvilletraveler1
Mississauga, Canada
Level Contributor
15 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 stars Reviewed yesterday NEW

I expected more from the Sheraton Hotel and was not impressed at all. We asked for non smoking room and our room smell on the cigarettes. We had a problem with the cable and WiFi and were losing signal all the time. Hotel staff not friendly and not helpful. Hotel restaurant had terrible service, we waited long time and nobody... More 

Helpful?
Thank Zuza83
Redlands, California
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
1 of 5 stars Reviewed 2 days ago NEW

I recently had to change a reservation due to a death in the family. I changed the reservation a week before we were supposed to stay. The Sheraton Agoura employee assured me that my reservation had been moved as we discussed, but could not offer any kind of confirmation because, he said, their system usually takes 24 hours to update.... More 

Helpful?
Thank Brad M
Atlanta, Georgia
Level Contributor
42 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

I'm not one to complain because I feel that perception and mood are everything when traveling. But this is the first time, I really have to say, shame on this hotel for making me feel less than valued as a customer. I travel a lot. I'm a SPG gold member and this is the first hotel that didn't make me... More 

Helpful?
1 Thank LaniesRents
Atlanta, Georgia
Level Contributor
13 reviews
5 of 5 stars Reviewed 6 days ago NEW

I came in late in the day from site seeing. The staff, Will in particular, did a great job in getting me a room that I wanted and setting me up on the club level. The rooms were comfortable with all of the amenities needed. The pool area is nice with plenty of places to spread out and enjoy.

Helpful?
Thank Eric D
Huntington Beach, California, United States
Level Contributor
118 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
4 of 5 stars Reviewed 1 week ago

Had event to attend in Malibu, but not a good selection of hotels to choose from there, so stayed at Sheraton in Agoura Hills. What a pleasant surprise! Curbside bell captain service and very friendly, efficient front desk staff. After checking in we went to hotel bar for a cocktail... excellent bar with top shelf spirits and generous pours! Room... More 

Helpful?
Thank Steve R
Chennai (Madras), India
Level Contributor
20 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We and our son's family with two kids stayed in this hotel on 23rd january night. We stayed in fourth floor adjacent rooms which has interconnection. This was very useful with families with kids. The restaurant at the ground floor served good food and as vegetarians we had no problem in ordering our options.Morning breakfast at the fifth floor though... More 

Helpful?
Thank BALASUBRAMANIAN K
Ian G, General Manager at Sheraton Agoura Hills Hotel, responded to this review

Thank you for your positive feedback which will be shared with the Team! We are delighted that your stay was enjoyable and look forward to welcoming you back to Sheraton. More 

Marysville, Michigan
Level Contributor
59 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

We stayed here for our son's wedding at a venue in the Malibu Mtns near Cornell. Very nice facility, free Starbucks in lobby in morning and USA Today. Had rehearsal dinner in the banquet facility and that was handled very well. Staying here was an excellent decision.

Helpful?
Thank jhvacations
Ian G, General Manager at Sheraton Agoura Hills Hotel, responded to this review

Thank you for your positive feedback and for selecting to stay with us for this important event. Congratulations to the Bride & Groom! Our team always works hard to ensure every visit it memorable and we are pleased that your time with us was enjoyable. More 

Madrid, Spain
Level Contributor
34 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Another old hotel that has been revamped. Amazing Sheraton beds you would expect, excellent breakfast, quiet area, free parking... Excellent overall stay. Nice job at the front desk from Sean and Jesse, nice guys! TV in my room was not exactly the latest model and did not have USB :(

Helpful?
Thank Freebird_71
Ian G, General Manager at Sheraton Agoura Hills Hotel, responded to this review

Thank you for taking the time to share your positive feedback. We are delighted that you enjoyed your time with us. Happy travels! More 

Denver, Colorado
Level Contributor
25 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
2 of 5 stars Reviewed 3 weeks ago

My mom and I stayed here for a week in December 2015 and our rooms were drafty and cold the whole time. We kept trying to adjust our thermostats, thinking we would eventually get the rooms warm, but we never did. We both ended up sleeping in sweatpants and hoodies to stay warm at night. When we checked out, we... More 

Helpful?
Thank RoadRunner376
Ian G, General Manager at Sheraton Agoura Hills Hotel, responded to this review

So sorry that we were unable to make you and your Mom entirely comfortable during your visit. We trust that we may be able to regain your confidence on another occasion. More 

Questions? Get answers from hotel staff and past guests. Ask a question

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