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BEST WESTERN Continental Inn

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136 Valley Road, Arkadelphia, AR 71923
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1 room 1 guest
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BEST WESTERN Continental Inn
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121 Reviews from our TripAdvisor Community

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Traveler rating
    51
    41
    17
    11
    1
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51
32
10
12
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
Date | Rating
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  • All months
    (121)
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    (36)
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    (43)
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San Antonio, Texas
Level Contributor
3 reviews
3 hotel reviews
2 of 5 stars Reviewed 5 days ago NEW

You get what you pay for. Staff was polite but not exceptional, room was generally clean but noticed several hairs in my bedding, AC unit was noisy and did not cool the room, it was the least expensive of several hotels, I was traveling by myself so it was an ok place to camp.

Review collected in partnership with Best Western

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Palestine, United States
1 review
3 of 5 stars Reviewed 2 weeks ago

Toilet paper and hair (UGH) left in the toilet upon arrival led me to believe that the rest of the room received the same lack of attention. I felt the remote or the bed covers had not been cleaned either. Other than that, it was ok..:-/

Review collected in partnership with Best Western

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bwarkadelphia, General Manager at BEST WESTERN Continental Inn, responded to this review

Dear Guest, Thank you for your comments concerning your recent stay at the Best Western Continental Inn. I appreciate your taking the time to let us know and hope you will accept my apologies for the inconvenience you experienced. I am disappointed we failed to give you the fine service and consideration we strive for with all our guests –... More 

Texarkana, Texas, United States
Level Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stay at this Best Western often when participating in activities at Lake DeGray. We don't consider anywhere else. We have even stayed here when visiting my son in Hot Springs even though Hot Springs is 20-30 minutes away depending on traffic. Very reasonable price, clean rooms, very good breakfast, friendly staff. Free wifi.

Review collected in partnership with Best Western

Was this review helpful? Yes
bwarkadelphia, General Manager at BEST WESTERN Continental Inn, responded to this review

Dear Guest, Thank you very much for taking your valuable time to write a review regarding your recent stay with us. Your feedback is very important to us in providing superior customer care to all our guests. We hope you come back soon and stay with us again. We are looking forward to serve you again. Sincerely, General Manager BEST... More 

North Las Vegas, NV
Level Contributor
3 reviews
3 hotel reviews
4 of 5 stars Reviewed 3 weeks ago

I'm getting to be a bit of a snobby traveler when it comes to hotel rooms (e.g. amenities such as comfy bed/pillows, attractive room, cleanliness, etc.) The reviews we read were good but I was still skeptical. Well, as soon as we opened the door I was very pleased. The room was lovely and even better, looked and smelled super... More 

Was this review helpful? Yes
bwarkadelphia, General Manager at BEST WESTERN Continental Inn, responded to this review

Dear Guest, Thank you very much for taking your valuable time to write such a wonderful and honest review. Your feedback is very important to us in providing superior customer care. We hope you comeback soon to stay with us. We are looking forward to serve you again. Thank you very much. Sincerely, General Manager BEST WESTERN Continental Inn 136... More 

Houston, United States
1 review
4 of 5 stars Reviewed July 20, 2015

Overall, the property is well maintained and clean. The room was clean and the bed was comfortable; however, the room air conditioner was inadequate and did not maintain a comfortable level of cooling or humidity but the temperature and humidity were at record highs at the time.

Review collected in partnership with Best Western

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Saint Louis, Missouri
Level Contributor
45 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 stars Reviewed July 11, 2015

Wasn't sure what to expect when we pulled into the parking lot as people were sitting outside their rooms with the doors open and many just standing around. Desk clerk was friendly enough but robotic with information about breakfast times and checkout. Despite all the people outside, the room was quiet enough. Bed was Very hard, bathroom needed some paint... More 

Was this review helpful? Yes
bwarkadelphia, General Manager at BEST WESTERN Continental Inn, responded to this review

Dear Guest, On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so... More 

Level Contributor
3 reviews
5 of 5 stars Reviewed June 29, 2015

We really appreciated how clean the hotel was. The beds were not quite so comfortable, but cleanliness to me is so much more important. It was a great value for what we paid. The customer service was great too. Thank you!

Was this review helpful? Yes
bwarkadelphia, General Manager at BEST WESTERN Continental Inn, responded to this review

Dear Guest, Thank you very much for taking your valuable time to write such a nice review regarding your recent stay with us. Your feedback is very important to us in providing superior customer care to all our guests. I hope you comeback soon and stay with us again. We are looking forward to serve you again. Thank you very... More 

Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed June 28, 2015

The worst night sleep you can imagine! Bed was hard as a rock! The bathroom was outdated, probably from the 70's. The electrical outlet near the sink wouldn't work. The rooms are accessible outside only. Had children running back and forth at 10 pm! Horrible. I checked out and told the front desk of the issues and he seemed unconcerned!... More 

Was this review helpful? Yes
bwarkadelphia, General Manager at BEST WESTERN Continental Inn, responded to this review

Dear Guest, Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in... More 

Level Contributor
30 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
5 of 5 stars Reviewed June 23, 2015

We booked this hotel based on the positive reviews on TripAdvisor. I am happy to report to fellow TripAdvisor followers that we found the accommodations to very good and an excellent value. The property is a bit old but very well maintained. Check in was quick and efficient. We were put off a bit by the number of trucks and... More 

Was this review helpful? Yes 1
bwarkadelphia, General Manager at BEST WESTERN Continental Inn, responded to this review

Dear Guest, Thank you very much for taking your valuable time to write such a wonderful and well detailed review regarding your recent stay with us. Your feedback is very important to us in providing superior customer care to all our guests. I hope you comeback soon and stay with us again. We are looking forward to serve you again.... More 

Pensacola
Level Contributor
45 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed June 18, 2015

We were tired and rain threatened our camping trip. I called the Best Western reservations and found that this hotel had rooms available. We were welcomed by a friendly, professional night clerk, Karla. The check in was quick and we were in our room in a timely manner. The room looked very inviting when we opened the door. It was... More 

Review collected in partnership with Best Western

Was this review helpful? Yes 1
bwarkadelphia, General Manager at BEST WESTERN Continental Inn, responded to this review

Dear Guest, Thank you very much for taking your precious time to write such a wonderful and detailed review regarding your recent stay with us. Your feedback is very important to us. You are helping us by telling what you like during your stay and where can we improve in providing superior customer care to all our guests. I hope... More 

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