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BEST WESTERN Continental Inn

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136 Valley Road, Arkadelphia, AR 71923
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BEST WESTERN Continental Inn
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117 Reviews from our TripAdvisor Community

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Traveler rating
    50
    40
    16
    10
    1
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12
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
Date | Rating
  • English first
  • Any
English first
  • All months
    (117)
  • Mar-May only
    (36)
  • Jun-Aug only
    (39)
  • Sep-Nov only
    (26)
  • Dec-Feb only
    (16)
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Houston, United States
1 review
4 of 5 stars Reviewed 1 week ago

Overall, the property is well maintained and clean. The room was clean and the bed was comfortable; however, the room air conditioner was inadequate and did not maintain a comfortable level of cooling or humidity but the temperature and humidity were at record highs at the time.

Review collected in partnership with Best Western

Was this review helpful? Yes
Saint Louis, Missouri
Level Contributor
39 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Wasn't sure what to expect when we pulled into the parking lot as people were sitting outside their rooms with the doors open and many just standing around. Desk clerk was friendly enough but robotic with information about breakfast times and checkout. Despite all the people outside, the room was quiet enough. Bed was Very hard, bathroom needed some paint... More 

Was this review helpful? Yes
bwarkadelphia, General Manager at BEST WESTERN Continental Inn, responded to this review

Dear Guest, On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so... More 

Level Contributor
3 reviews
5 of 5 stars Reviewed 4 weeks ago

We really appreciated how clean the hotel was. The beds were not quite so comfortable, but cleanliness to me is so much more important. It was a great value for what we paid. The customer service was great too. Thank you!

Was this review helpful? Yes
bwarkadelphia, General Manager at BEST WESTERN Continental Inn, responded to this review

Dear Guest, Thank you very much for taking your valuable time to write such a nice review regarding your recent stay with us. Your feedback is very important to us in providing superior customer care to all our guests. I hope you comeback soon and stay with us again. We are looking forward to serve you again. Thank you very... More 

Level Contributor
11 reviews
3 hotel reviews
2 of 5 stars Reviewed 5 weeks ago

The worst night sleep you can imagine! Bed was hard as a rock! The bathroom was outdated, probably from the 70's. The electrical outlet near the sink wouldn't work. The rooms are accessible outside only. Had children running back and forth at 10 pm! Horrible. I checked out and told the front desk of the issues and he seemed unconcerned!... More 

Was this review helpful? Yes
bwarkadelphia, General Manager at BEST WESTERN Continental Inn, responded to this review

Dear Guest, Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in... More 

Level Contributor
28 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
5 of 5 stars Reviewed June 23, 2015

We booked this hotel based on the positive reviews on TripAdvisor. I am happy to report to fellow TripAdvisor followers that we found the accommodations to very good and an excellent value. The property is a bit old but very well maintained. Check in was quick and efficient. We were put off a bit by the number of trucks and... More 

Was this review helpful? Yes 1
bwarkadelphia, General Manager at BEST WESTERN Continental Inn, responded to this review

Dear Guest, Thank you very much for taking your valuable time to write such a wonderful and well detailed review regarding your recent stay with us. Your feedback is very important to us in providing superior customer care to all our guests. I hope you comeback soon and stay with us again. We are looking forward to serve you again.... More 

Pensacola
Level Contributor
44 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed June 18, 2015

We were tired and rain threatened our camping trip. I called the Best Western reservations and found that this hotel had rooms available. We were welcomed by a friendly, professional night clerk, Karla. The check in was quick and we were in our room in a timely manner. The room looked very inviting when we opened the door. It was... More 

Review collected in partnership with Best Western

Was this review helpful? Yes 1
bwarkadelphia, General Manager at BEST WESTERN Continental Inn, responded to this review

Dear Guest, Thank you very much for taking your precious time to write such a wonderful and detailed review regarding your recent stay with us. Your feedback is very important to us. You are helping us by telling what you like during your stay and where can we improve in providing superior customer care to all our guests. I hope... More 

Bandera, Texas
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed June 16, 2015

My husband and I had been on the rode travelling and decided to spend the night at this hotel. From the outside it looked like it may have been built several years ago, but it was refreshing to find the inside so clean and comfortable. It was one of the best night sleep I had on our trip.

Was this review helpful? Yes
bwarkadelphia, General Manager at BEST WESTERN Continental Inn, responded to this review

Dear Guest, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you... More 

Winchester,TN, United States
1 review
4 of 5 stars Reviewed June 15, 2015

Great place if you have a pet with a large area to walk the dog . The beds were very comfortable and rooms very clean. The breakfast was very good and hot. Large selection of items on the breakfast menu. Very close to dining, gas and entrance to I-30.

Review collected in partnership with Best Western

Was this review helpful? Yes
bwarkadelphia, General Manager at BEST WESTERN Continental Inn, responded to this review

Dear Guest, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you... More 

Morrison
Level Contributor
3 reviews
3 hotel reviews
4 of 5 stars Reviewed May 29, 2015

My stay at this hotel was enjoyable. The room was clean and quiet and the bed was very comfortable.The breakfast was good and had a nice variety to choose from. The hotel was near 2 restaurants so we were able to walk to dinner.

Review collected in partnership with Best Western

Was this review helpful? Yes
bwarkadelphia, General Manager at BEST WESTERN Continental Inn, responded to this review

Dear Guest, Thank you very much for taking your valuable time to write a review regarding your recent stay with us. Your feedback is very important to us in providing superior customer care to all our guests. We hope you come back soon and stay with us. We are looking forward to serve you again. Sincerely, General Manager BEST WESTERN... More 

Ohio
Level Contributor
90 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
3 of 5 stars Reviewed May 13, 2015

We stayed with no reservations; price was very good. This is a motel and as such can be somewhat noisy from the traffic outside. However, the room was clean and comfortable. Not much to choose from in restaurants in the immediate area, but free breakfast in the morning so that was fine.

Was this review helpful? Yes
bwarkadelphia, General Manager at BEST WESTERN Continental Inn, responded to this review

Dear Gust, Thank you very much for taking your valuable time to write a review regarding your recent stay with us. Your feed back is very important to us in providing superior customer care to all our guest. We hope you come back soon and stay with us. We are looking forward to serve you again. Sincerely, General Manager BEST... More 

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