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Holiday Inn Express Hotel & Suites Arkadelphia/Caddo Valley

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7 Frost Road, Arkadelphia, AR 71923
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Holiday Inn Express Hotel & Suites Arkadelphia/Caddo Valley
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Holiday Inn Express Hotel & Suites Arkadelphia/Caddo Valley
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102 Reviews from our TripAdvisor Community

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Traveler rating
    54
    30
    5
    7
    6
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38
18
3
13
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (20)
Date | Rating
  • English first
  • Any
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  • All months
    (102)
  • Mar-May only
    (21)
  • Jun-Aug only
    (42)
  • Sep-Nov only
    (23)
  • Dec-Feb only
    (16)
All months
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We stayed at the HI Express because it had a full breakfast and an indoor pool. We've been there before as well as other hotels at that exit because we have family in the area so it was an easy choice to stay again at the HI Express. It feels like it's brand new and I love the bedding! I... More 

Was this review helpful? Yes 1
Robin S, General Manager at Holiday Inn Express Hotel & Suites Arkadelphia/Caddo Valley, responded to this review

Hi There Beksmommy, Thank you so much for leaving us a very kind review. I am glad that we can be your home away from home when you come visit. Safe Journeys, Robin - GM More 

Clarksville, Tennessee
Level Contributor
43 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

We recently stayed at this hotel with our two grandchildren. They were full of energy after the long ride so we headed straight to the indoor pool. Big Mistake! The water in the pool was murky and not inviting at all. There was little or no ventilation, but this may have been a new problem since there was a fan... More 

Was this review helpful? Yes
Robin S, General Manager at Holiday Inn Express Hotel & Suites Arkadelphia/Caddo Valley, responded to this review

Greetings mimi932, Thank you so much for staying with us leaving us a review. I do apologize for the pool area. Yes, we did have our dehumidifier go out on us and it took a few days to get it repair as all the repair services I called were back logged taking care of AC units in homes. In this... More 

Georgetown, Texas
Level Contributor
48 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 stars Reviewed 1 week ago

We stopped in Arkadelphia on our way home from our annual road trip. Normally we stay in Texarkana but we couldn't get a hotel room. I made a quick reservation over the phone for this location based on other reviews. The location is easy to find. The staff is so nice. Check in was fast and easy. The property is... More 

Was this review helpful? Yes
Robin S, General Manager at Holiday Inn Express Hotel & Suites Arkadelphia/Caddo Valley, responded to this review

Greetings TinkaS16, I am so glad that you found us and I am very glad you enjoyed your stay here with us. Thank you for the very kind review. I do have a great staff that does take pride in our house. I appreciate you giving them the kudos. We look forward to e your new stop on your annual... More 

Owasso, Oklahoma
Level Contributor
16 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We had a room on the third floor. It was too close to the elevator which added noise. It was a large room and nicely decorated. It had a refrigerator and microwave. We did find a dirty wash rag in the bathroom and a plastic clip on the couch which we reported to the desk. Everything else seemed clean. They... More 

Was this review helpful? Yes
Robin S, General Manager at Holiday Inn Express Hotel & Suites Arkadelphia/Caddo Valley, responded to this review

Greeting Jerry B, Thank you so much and thank you for leaving a good word. I want to sincerely apologize for the wash cloth. This was brought to my attention by the front in desk and I have spoken with my housekeeping department in regards to the situation. I do hope you will return and give us an opportunity to... More 

Houston, Texas
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We have now stayed at this Hotel 10 times in the last 5 years. We enjoy that it is a newer property and they keep it maintained. We have found that the demand for this Hotel has increased the price over 5 years but that also attributes to inflation I guess. The beds are always clean and the rest is... More 

Was this review helpful? Yes
Robin S, General Manager at Holiday Inn Express Hotel & Suites Arkadelphia/Caddo Valley, responded to this review

Hello 411HotelReviewer, Thank you so much for staying with us and taking the time to leave us a good word. Yes, our hotel is in high demand here and with our popularity I have had to increase my staff so we can continue to take great care of our guests which is our priority here and we have to "maintain... More 

Shreveport
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I have to say i am very picky about hotels and we booked this after all hotels in hot springs were booked but i can say It wAs better than would we could have asked for in hot springs. The staff was amazing and so friendly from the time we walked into the door from when we came back from... More 

Was this review helpful? Yes
Robin S, General Manager at Holiday Inn Express Hotel & Suites Arkadelphia/Caddo Valley, responded to this review

Greetings Denise E., Thank you for staying with us and thank you for the very kind review. Getting comments like this from a "picky" person :-) lets me know my staff is doing great. Safe Journeys, Robin - GM More 

Level Contributor
16 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 5 weeks ago

Large, clean room and a free breakfast with a variety of items. Beds were very comfortable and there was a nice big desk. They have a well-maintained indoor pool, hot tub, and workout room. My daughter loved the room and the hotel is very close to the freeway exit. You can also walk to the Cracker Barrel across the street.... More 

Was this review helpful? Yes
Robin S, General Manager at Holiday Inn Express Hotel & Suites Arkadelphia/Caddo Valley, responded to this review

Greetings Maribel D, Thank you for staying with and taking the time to leave us a kind review. We appreciate this. Safe Journeys, Robin - GM More 

GARLAND
Level Contributor
15 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed June 19, 2015

I was almost home to Texas when an accident on I 30 outside of Little Rock stopped the highway for 2 hours. Of course it was a stretch with no exits nearby and we all had to sit it out. While I had not planned on making another stop, I was beat from driving from Nashville and decided to stop.... More 

Was this review helpful? Yes
Robin S, General Manager at Holiday Inn Express Hotel & Suites Arkadelphia/Caddo Valley, responded to this review

JL565, Thank you for choosing to stay with us on your unexpected stop. I am glad you were able to be comfortable after the stressful delay. Next time you stay I hope is under better circumstance. Safe Journeys, robin - GM More 

Pine Bluff
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed June 18, 2015

I found mud on the ottoman in the room from the previous guest's stay. The TV remote was smeared with encrusted food, plus missing the batteries! And the thermostat was not functional. Good thing it was stuck on 73. Next time I will save $50 and stay somewhere cheaper where I expect to find a room in this condition.

Was this review helpful? Yes
Robin S, General Manager at Holiday Inn Express Hotel & Suites Arkadelphia/Caddo Valley, responded to this review

Dear jjcourt, First I want to thoroughly apologize for the condition you found in your room. AS you can see from other reviews here and other sites, this is not our norm. We pride ourselves in our cleanliness and we work hard to be upscale as we do understand the importance. I am not sure if you reported this to... More 

Mesquite, Texas
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 13, 2015

We make a habit of staying at Holiday Inn Express when we are traveling because we have always had great experiences and this was no exception. Hotel was clean, quite, and was in a great location in respect to the highway and restaurants. Unfortunately, I can't remember the young man's name that checked us in, but he was super nice... More 

Was this review helpful? Yes
Robin S, General Manager at Holiday Inn Express Hotel & Suites Arkadelphia/Caddo Valley, responded to this review

Greetings Sdunstan, Thank you for staying with us. I am happy we were able to meet your expectations on your stay with us. Thank you for leaving us a kind word. Safe Journeys, Robin - GM More 

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