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Holiday Inn Express Hotel & Suites Arkadelphia/Caddo Valley

2.5 of 5
7 Frost Road, Arkadelphia, AR 71923
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Holiday Inn Express Hotel & Suites Arkadelphia/Caddo Valley
Ranked #3 of 12 hotels in Arkadelphia
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49 reviews from our community

Traveler rating
    24
    16
    3
    3
    3
See reviews for
Families
16
 
Couples
6
 
Solo
2
 
Business
7
 
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Austin, Texas
1 review
1 of 5 stars Reviewed March 14, 2013

y husband and I stayed at this hotel while visiting family in Bismarck. The first night was fine. On the second day when we returned to our room - everything appeared to be fine until we pulled the bedspread back to go to sleep. This is when I noticed a red stain and with closer inspection - we saw body... More

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Arkadelphia/Caddo Valley, responded to this review
March 26, 2013

Dear jbrown1979, Thank you for taking the time to post your recent review. I am glad we were able to address the situation you encountered in the first room in a timely manner. However, I sincerely apologize for your dissatisfaction on the level of housekeeping service received and cleanliness of the bed. I assure you that we take each comment... More

Arkadelphia, Arkansas
1 review
1 of 5 stars Reviewed February 5, 2013

My husband and I have been staying in this hotel for several years and easily had more than twenty stays there. We are gold card priority club members with over 34,000 points. We have always enjoyed the friendly staff and newer location. On this pm, we checked into the hotel and then a couple of hours later, a member of... More

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IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Arkadelphia/Caddo Valley, responded to this review
February 18, 2013

Dear Optimistic69, Thank you for sharing your feedback regarding your stay with us. I am so sorry to see you did not enjoy your overall experience with us. We take comments such as these seriously and would like to follow up with you. I have sent you a private message in effort to obtain more information regarding your stay. I... More

Van Buren, Arkansas
Senior Contributor
35 reviews 35 reviews
16 hotel reviews
Reviews in 15 cities Reviews in 15 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed January 19, 2013

Clean hotel,with clean rooms,pretty new,cookies on the check in desk,easy checkout,small workout room,close to several restaurants.About 4-5 miles to Lake Degray.Price &90 a night,Caddo Valley and Arkadelphia are basically the same place.

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memphis, tn
Contributor
20 reviews 20 reviews
16 hotel reviews
Reviews in 15 cities Reviews in 15 cities
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed November 22, 2012

We were looking for a cheap one night stay to break up our thxgvng roadtrip from memphis to dallas. This hotel was very clean and right off the interstate. They offer soft and firm pillows and the bed was extremely comfortable. Nice breakfast type buffet as well was included it offered instant pancakes, toast, bagel, hot and cold cereal, eggs,... More

Was this review helpful? Yes 1
Rather be in WDW
Senior Contributor
28 reviews 28 reviews
28 hotel reviews
Reviews in 16 cities Reviews in 16 cities
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed November 20, 2012

very clean, very convenient -- trip to Ouachita Baptist, would stay again. Breakfast was decent. Everything in working order. Rooms were spacious. Wi-fi worked well. Front desk staff was really helpful and conscientious.

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Dearborn
Contributor
13 reviews 13 reviews
4 hotel reviews
Reviews in 7 cities Reviews in 7 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 15, 2012

I showed up on a busy night without a reservation - no problem. I had a great night's sleep. Friendly staff, spotless room. A little noisy because it was near the vending/ice machine, but it didn't bother me.

Was this review helpful? Yes
Fort Worth, Texas
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 of 5 stars Reviewed September 27, 2012

Took the boat and the kids here. Great stay in a new hotel. Able to get to the lake in 10 min. Drove out to hot Springs for day trips. Walk across the street to the rock shop. Will be back again next year.

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Tallahassee, Florida
Top Contributor
52 reviews 52 reviews
34 hotel reviews
Reviews in 35 cities Reviews in 35 cities
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed August 7, 2012

I stayed at this hotel with my wife for 5 days in July. We opted for the larger deluxe room because it included a fridge and microwave. We decided that plus the extra room would be worth it. The room was clean and well maintained. The maid service and front desk staff were helpful and polite. I was put off... More

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White Hall, Arkansas
1 review
2 of 5 stars Reviewed July 28, 2012

On 07/06/12, my disabled husband and I decided to drive to the Caddo Valley HI Express for am overnite stay. We love the area. We are Priority Club members and have been for years. Never have we had problems with HI Express..until now. Upon leaving on 07/07/12, my husband left his phone again the room. "J" called us later in... More

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Arkadelphia/Caddo Valley, responded to this review
August 12, 2012

Dear Tamara D, Thank you for your review regarding your recent stay at Holiday Inn Express Hotel & Suites Arkadelphia/Caddo Valley, AR. It is regrettable you were not satisfied with the service you received. I would like to address this with you further. I have sent you a private message to obtain more information about your stay. I look forward... More

Plano, Texas
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed July 26, 2012

This was our second stay at this Holiday Inn Express. Although the hotel is a non-smoking facility, we were very frustrated with smokers being allowed to sit on benches and smoke directly outside the front door rather than moving the recommended 25 feet away from the front door. My husband and I have never smoked and are extremely sensitive to... More

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Arkadelphia/Caddo Valley, responded to this review
August 11, 2012

Dear Marion T, Thank you for providing us with a very considerate review regarding your stay. We are delighted our helpful staff and handicap rooms met your needs and equally pleased you enjoyed breakfast. On the other hand, I am deeply sorry for the discomfort you experienced with the situation you encountered in front of the building. We understand how... More

 
 
 
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Hotel Summarization (Beta)

What travelers say

  • Cracker Barrel(5)
  • Very nice(4)
  • Breakfast area(3)
  • Very clean(3)

Additional Information about Holiday Inn Express Hotel & Suites Arkadelphia/Caddo Valley

Address: 7 Frost Road, Arkadelphia, AR 71923
Phone Number:
Region: United States > Arkansas > Arkadelphia
Amenities:
Business Center Fitness Center Free Breakfast Free High-Speed Internet Free Parking Kids Activities Pets Allowed Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 12 hotels in Arkadelphia
Price Range: $
Hotel Class:2.5 star (2.5*)
Official Description (provided by the hotel):
Welcome to the NEW Holiday Inn Express & Suites Arkadelphia / Caddo Valley, conveniently located at Exit 78 on I-30 and near DeGray Lake, Henderson State University, & Ouachita Baptist University. ... more   less 
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Also Known As:
Holiday Inn Express Hotel And Suites Arkadelphia/Caddo Valley

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