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Holiday Inn Express Hotel & Suites Arkadelphia/Caddo Valley

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7 Frost Road, Arkadelphia, AR 71923
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1 room 1 adult
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Holiday Inn Express Hotel & Suites Arkadelphia\/Caddo Valley
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114 Reviews from our TripAdvisor Community

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Broken Arrow, Oklahoma
Level Contributor
48 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This hotel was nice, clean, and quiet. The desk staff was very helpful in giving us directions to restaurants. The room was comfortable and had everything we needed. They had cookies waiting in when we were checking in. We really appreciate their extra effort to make sure our stay is comfortable.

Helpful?
Thank Dawnelle L
Houston, Texas
1 review
4 of 5 stars Reviewed January 4, 2016

We stayed at this hotel for 3 nights with our 2 Shih Tsu's, on the 3rd evening we were returning from Hot Springs and received a phone call (at dark) that we needed to come back to the hotel and remove the dogs, when asked what we were supposed to do being 7 hours from home and it being dark... More 

Helpful?
Thank kdnowak9319
RaS1962, General Manager at Holiday Inn Express Hotel & Suites Arkadelphia/Caddo Valley, responded to this review

Hello kdnowak9319, I certainly apologize for coming off as rude, but as you said, your 2 dogs that were left alone in the room, had been barking for 2 hours non stop to the point that guests on that hall began complaining and requesting to be moved away from that room. As per our pet policy, if the dogs are... More 

Denton, Texas
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed December 16, 2015

The parking lot was covered in trash, which would turn out to be the cleanest part of the hotel. The lobby was filthy. There was a half eaten meal on one of the coffee tables and dust everywhere. The receptionist was on her personal phone, discussing her plans for the weekend. She held up a finger, turned her back to... More 

Helpful?
1 Thank Tuck3440
Robin S, General Manager at Holiday Inn Express Hotel & Suites Arkadelphia/Caddo Valley, responded to this review

Greetings Tuck3440, Would you please contact me direct at 870-403-0880 or by email, ho9lidayiinn.cv@gmail.com. I would really like to get the date and time that you were here so that I can pull my cameras. If I have a staff member on their personal phone,they will no longer be a staff member. I know sometimes in travel, hotels can run... More 

Level Contributor
41 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed December 10, 2015 via mobile

Stayed at this hotel in our way from TX to KY. Convenient to interstate but far enough away you don't hear the noise of cars. Hotel looks very new, was very quiet. It is well decorated and the beds were comfortable. We were traveling with our dog and paid a $35 charge to keep her there which seemed reasonable. The... More 

Helpful?
Thank lauralam
Robin S, General Manager at Holiday Inn Express Hotel & Suites Arkadelphia/Caddo Valley, responded to this review

Hello lauralam, Thank you for choosing to stay with and thank you for taking the time to leave us a kind review. We appreciate you for that. Safe Journeys, Robin - GM More 

Cabot, Arkansas
Level Contributor
42 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed December 4, 2015

The location of this Holiday Inn Express is really good, just off the Interstate, across from a Cracker Barrel, and right next to a gas station. It's only a couple of miles into town where the colleges are located. The hotel is clean with friendly service.

Helpful?
Thank Janet H
Robin S, General Manager at Holiday Inn Express Hotel & Suites Arkadelphia/Caddo Valley, responded to this review

Hi There janeth Thank you for staying with us and thank you for taking the time to leave us a very kind review. Safe Journeys, Robin - GM More 

Caddo Valley, Arkansas
1 review
5 of 5 stars Reviewed October 24, 2015

Rooms are very nice and clean. Breakfast was very good even though the Craker Barrel across the street was very tempting. The front desk staff, including the manager was friendly and nice. They greeted us everytime they seen us.

Helpful?
Thank John J
Robin S, General Manager at Holiday Inn Express Hotel & Suites Arkadelphia/Caddo Valley, responded to this review

Hello John J, Thank you for staying with us and thank you for taking the time to leave us a kind review. Safe Journeys, Robin - GM More 

Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed October 6, 2015 via mobile

We had a death in the family and had to travel to Arkadelphia on short notice. Ouachita Baptist had homecoming that weekend and there was nowhere to stay for 3 bight in a row. The staff at the holiday Inn were so helpful. Though we did have to change rooms, they made sure we had a room every night, and... More 

Helpful?
Thank bethanny1
Robin S, General Manager at Holiday Inn Express Hotel & Suites Arkadelphia/Caddo Valley, responded to this review

Hi There Bethanny1, First, our condolences to your and your family. I am glad that we could make your journey easier for you. Thank you for leaving the great review Safe Journeys, Robin - GM More 

Level Contributor
23 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed October 2, 2015

We weren't disappointed in this stay for the price. They offered a military rate which made it more than affordable. Although its located near the highway and a truck stop we were not bothered by that. Staff is very friendly. Continental breakfast was typical Holiday Inn style. Facility is very clean, although not much attention is given to common areas... More 

Helpful?
Thank pjdawg54
Robin S, General Manager at Holiday Inn Express Hotel & Suites Arkadelphia/Caddo Valley, responded to this review

Hello pjdaqwg54, Thank you for staying with us and taking the time to leave us a good word. Our halls and elevators are cleaned daily, but with the amount of people that stay here, it can get smudges and tracked on. Safe Journeys, Robin - GM More 

Wylie, Texas
1 review
1 of 5 stars Reviewed September 29, 2015

This Hotel is the redneck of all redneck hotels. Bugs, dirty carpet, smells bad. cheaply built can hear everyone that walks up and down the hall. The staff is not attentive. Breakfast was horrible. My car in the parking lot would have been better than this place. HI should be ashamed.

Helpful?
Thank s1all
Robin S, General Manager at Holiday Inn Express Hotel & Suites Arkadelphia/Caddo Valley, responded to this review

Dear s1all, Would you please contact me direct at the hotel. 870-403-0880. I would like to rectify this personally. As you can see from previous comments, we are not dirty, nor do we have bugs, and our carpets were just recently shampooed. Our hotel is only 4 1/2 years old and far from being built cheaply.. Thank you Robin -... More 

Dallas, Texas
Level Contributor
18 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed September 5, 2015 via mobile

Talk about being made to feel at home, these guys are amazing. The bed is so very comfortable and breakfast is yummy. The staff on top of being ever so friendly is extraordinarily helpful, guess who ALWAYS forgets something. The hotel is just off the highway with numerous restaurants within driving distance and several within walking distance. All in all... More 

Helpful?
Thank 2ndkjs
Robin S, General Manager at Holiday Inn Express Hotel & Suites Arkadelphia/Caddo Valley, responded to this review

Greetings 2ndjks, Oh wow!! Thank you for the amazing review. I will say that I believe that I have the best staff out there and I appreciate you recognizing them. The entire team works hard and together to make our guests stay enjoyable and relaxing. We look forward to your coming back and seeing us. Safe Journeys, Robin - GM More 

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