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Comfort Inn

Certificate of Excellence
2.0 of 5
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100 Crystal Palace, Arkadelphia, AR 71923
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Comfort Inn
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Ranked #5 of 12 Hotels in Arkadelphia
Certificate of Excellence
A recent review
5 of 5 stars reviewed 1 week ago
ALnG_Photo Milwaukee, Wisconsin
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119 Reviews from our TripAdvisor Community

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Traveler rating
    59
    33
    17
    7
    3
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39
29
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18
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Milwaukee, Wisconsin
Level Contributor
33 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 1 week ago

The day clerk greeted us with such a bright cheery smile I thought it was the sun! During our morning breakfast diner, Rosaline chatted with us about life and we shared storied about good and bad travels across the US. This Comfort INN, was by far the best out of all that I have stayed in for the last four... More 

Was this review helpful? Yes 1
San Antonio, Texas
Level Contributor
4 reviews
3 hotel reviews
1 of 5 stars Reviewed 1 week ago

Our room was least to be desired for this company.. Bedspread, thought it was dirt but it was excessive lint on the skirt/bed sheet Bathroom faucet would not stop running, had to call front desk, bathroom filling with water, water coming up through floor. Bath tub had slow drain, filling up around ankles, no safety grab bars, bottom of tub... More 

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Fort Belvoir, Virginia
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed here while traveling cross country with our cat. The hotel doesn't look like much from the outside, but the inside is very nicely decorated and smells brand new. The rooms, including the pet friendly one, were very clean and well maintained and the beds were very comfortable. The staff was extremely friendly and was ready to help us... More 

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Conroe, Texas
Level Contributor
42 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed 4 weeks ago

The staff was very pleasant and helpful. The room was clean. Breakfast was fine with hot and cold choices. But, the bed was hard. The pillows were lumpy and the sheets were threadbare. We will probably stay somewhere else the next time through Arkadelphia.

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kerstinar084, Assistant GM at Comfort Inn, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! More 

Dallas, Texas
1 review
4 of 5 stars Reviewed 4 weeks ago

Good property: clean, courteous staff, upgrades apparent. Breakfast is standard fare, but hot & appetizing. Location near DeGray Lake State Park made for a very nice side trip and a very scenic break from our travels

Review collected in partnership with this hotel

Was this review helpful? Yes
kerstinar084, Assistant GM at Comfort Inn, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! More 

Malvern, Arkansas
1 review
4 of 5 stars Reviewed 4 weeks ago

Check-in was fast, front desk staff was very helpful about local restaurants. Slept like a baby, breakfast was great, but the breakfast attendant seemed to be more interested in chatting/flirting with a co-worker than making sure I had sausage for breakfast. Everything else was fantastic!

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kerstinar084, Assistant GM at Comfort Inn, responded to this review

Thank you for your review for our property. We are pleased to hear that you enjoyed your stay with us and want to apologize for the breakfast issue ( the lack of Sausage) that happened doing your breakfast with us and i can assure you his matter will be taken care of. Thank you again and we hope we will... More 

Arkadelphia, Arkansas
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 26, 2015

Very well placed hotel nice people will help in whatever way possible!! Manager goes out of her way all the time to help guests she is very professional! I stay there a lot and I would recommend anyone too.

Review collected in partnership with this hotel

Was this review helpful? Yes 1
kerstinar084, Assistant GM at Comfort Inn, responded to this review

We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing... More 

1 review
5 of 5 stars Reviewed April 17, 2015

Great place to stay! Rooms were nice and clean. It was quiet. The staff was nice, friendly and very helpful!! Great rates too!! It was the best Comfort Inn that I've stayed in. The upgrade was very nice!!

Was this review helpful? Yes
kerstinar084, Manager at Comfort Inn, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional... More 

Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed April 15, 2015

The hotel staff let me check into my early & was very informative about questions concerning the area. When I travel in the Arkadelphia area this will be my preferred hotel to stay for business travel!!!

Was this review helpful? Yes 1
kerstinar084, Manager at Comfort Inn, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional... More 

Harmony, Pennsylvania
Level Contributor
70 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed April 3, 2015

We like to stay in Arkadelphia on our way to Texas. It is a nice, friendly quiet town. First time for us at this hotel. Very efficient check in, friendly young man at desk with lots of info on restaurants. Our favorite had closed, so we saved a trip and found another new favorite called the Hamburger Barn on exit... More 

Was this review helpful? Yes
kerstinar084, Manager at Comfort Inn, responded to this review

Thank you for taking the time to complete our online review and sharing the insight only our guests can provide. While I am glad to hear the room cleanliness was adequate; I am disappointed to hear the overall experience fell short of your expectations. Please know your satisfaction is important to us and we will be using the feedback you... More 

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