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Comfort Inn

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100 Crystal Palace, Arkadelphia, AR 71923
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1 room 1 adult
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136 Reviews from our TripAdvisor Community

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Linn, Missouri
Level Contributor
16 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed 2 days ago NEW

Passing through Magnolia after a long day of driving and decided to stay at this hotel because of the great experience we had the previous year. Was close to midnight on a 20 degree February night. Berniece was awesome checking us in. Got to the room and the AC was blasting away and making a loud noise. First thing I... More 

Helpful?
Thank Carol S
Tucson, Arizona
Level Contributor
17 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

I couldn't believe it when I discovered that my husband had inadvertently booked us at this hotel again, after we had stayed there in 2014 on a cross-country trip. That time my main complaint was about noise from the interstate. This time we made sure to be on the end farthest from the interstate (though they tried to put us... More 

Helpful?
Thank Zax123
Toronto, Ontario
Level Contributor
38 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 stars Reviewed 4 weeks ago

I have stayed here each of the last five years on route to Texas. The location is good with easy highway access, restaurants and gas bars. The hotel was adequate, nothing special, but two years ago it underwent renovations and the rooms I stayed in last year were impressive and I commented as such. But this time my room (110)... More 

Helpful?
Thank wynberg
Cypress, Texas
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed December 27, 2015 via mobile

We should've driven away & paid the cancellation fee as soon as we saw the place. It was very late & we'd been driving for 13 hours so we stayed. The front desk person was fine & the lobby looked ok, but our rooms were filthy. The toilets were nasty. The shower curtains had stains & mildew all over them... More 

Helpful?
1 Thank txblondie1219
kerstinar084, Manager at Comfort Inn, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for... More 

Caldwell, Kansas
Level Contributor
8 reviews
4 hotel reviews
5 of 5 stars Reviewed November 13, 2015

Stayed here overnight with my Mother while traveling. We made the reservation through Choice Hotels using reward points, there was a problem with the phone reservations because the system had been down. This was no fault of the hotel, and we should have been informed by the Choice Hotels, but the people at the front desk were very helpful and... More 

Helpful?
Thank KLC86
kerstinar084, Manager at Comfort Inn, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! More 

Casey, Illinois
Level Contributor
45 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 stars Reviewed October 26, 2015 via mobile

I don't know what other people saw but our room was great. Very clean and comfortable. Bed was wonderful, shower great! No complaints. We arrived in late evening w our 2 small dogs. No room charge for them. Breakfast good. Would definitely recommend staying here.

Helpful?
Thank Karen1004
kerstinar084, Manager at Comfort Inn, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! More 

Houston, Texas
Level Contributor
90 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
2 of 5 stars Reviewed October 19, 2015

Upon checking in, my husband and I were "wowed" - the front desk staff was incredible, the lobby pristine, and the location of the hotel was perfect (for a roadside hotel in Arkadelphia, anyway!). However, the room was disappointing...the toilet was FILTHY (see photo below). There was mildew in the bowl and around the rim (it was clear that the... More 

Helpful?
1 Thank XCrun12345
kerstinar084, Manager at Comfort Inn, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! More 

Ann Arbor
Level Contributor
21 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed October 9, 2015

Although the room looked OK when we checked in, the longer we stayed, the more dirt we saw. It would appear the room we were in was remodeled not too long ago, creating a fairly pleasant surface appearance. However, there was a build-up of long-term dirt on many items in the room, including the outside of the toilet and tub,... More 

Helpful?
Thank Nancy B
kerstinar084, Manager at Comfort Inn, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! More 

Sioux Falls, South Dakota
Level Contributor
42 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed September 18, 2015 via mobile

Laura was working the front desk and she was wonderful. We read the reviews before we got here. The staff is very friendly and welcoming. The lobby looked clean and the smiles behind the counter were warm. We checked out the room first to be sure all the lights worked and the king size bed didn't sag. After we got... More 

Helpful?
Thank topmomboss
kerstinar084, Manager at Comfort Inn, responded to this review

Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. We are looking forward to... More 

Houston
Level Contributor
35 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed September 15, 2015

This hotel isn't fancy, however, you're not asked to pay a fancy price! It was clean, quiet and offered a decent little breakfast selection, including 2 waffle machines. The coffee was excellent! I will overlook the fact that I had to go up to the 3rd floor to find an ice machine that was operational! Consider it exercise?!! We will... More 

Helpful?
Thank Alexis H
kerstinar084, Manager at Comfort Inn, responded to this review

Thank you for taking the time to share with us such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. I do want to take the time to... More 

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