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Quality Inn & Suites

2.0 of 5
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439 US Highway 71 North, Alma, AR 72921 (Formerly Comfort Inn & Suites Alma)
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Quality Inn & Suites
Best prices for: 1 room 1 guest
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Ranked #2 of 2 Hotels in Alma
A recent review
3 of 5 stars reviewed 1 week ago
gmca4 missouri
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49 reviews from our community

Traveler rating
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    18
    11
    4
    4
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6
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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missouri
Senior Contributor
22 reviews 22 reviews
9 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 1 week ago

We were disappointed in our room. The comforters and blankets had seen alot of wear. The room was musty. In the morning, we went to breakfast to find the only coffee offered was lukewarm decaf coffee. The other regular coffee container was empty and this was at 6:30 am. The wifi was not a good connection.

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Contributor
13 reviews 13 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 1 week ago

Pleasant stay for the price. Nothing special. The rooms need some upgrades. At least the portion of the hotel that we stayed in did. Stayed here because it was convenient to I-40 & I-540 and a short distance from Fayetteville, AR which was out ultimate destination.

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2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 15, 2015

We needed a hotel to book several rooms for a family funeral. The hotel staff was able to more than meet our last minute needs and even managed to place us in adjoining rooms. The rooms are simple but very clean and well maintained. The staff was friendly and helpful and made a stressful event easier on us. The morning... More 

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Dumas, Arkansas
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed March 7, 2015

We stayed on a Friday night. Very easy access from the main highway. The front desk clerk was ok. Lobby is nicely appointed. We were impressed with all aspects of the hotel actually. Our room was very clean and roomy. Seemed to be recently remodeled. Definitely would recommend. Absolutely would stay here again! Great value for the money!!

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Decatur
Contributor
11 reviews 11 reviews
7 hotel reviews
14 helpful votes 14 helpful votes
1 of 5 stars Reviewed February 18, 2015 via mobile

Said one price when I arrived, then posted another price alot higher when I checked out. Asked to talk with management he said he's not in. Front desk clerk was rude when I checked out and cleck at night lied to me about price of room. Rooms are old and outdated. Need to replace tub, sink and toilet. Hire better/nice... More 

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LARHotels_GuestRep, Manager at Quality Inn & Suites, responded to this review

I am sorry for any rudeness or insult that you encountered with this situation and I assure you that your comments and housekeeping issues have been addressed with our entire staff and management team to ensure that no similar incident occurs in the future. More 

Travelers are raving about these Alma hotels

Chattanooga, Tennessee
Top Contributor
73 reviews 73 reviews
30 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed January 14, 2015 via mobile

We stayed here on a Saturday night. There were lots of college students here but it was not noisy. The king size bed was divine, the room was clean. I would stay here again very easily. Nice property.

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LARHotels_GuestRep, Manager at Quality Inn & Suites, responded to this review

Your positive review means a lot to us. It is very rewarding to hear your perspective of our hotel and we appreciate that you have acknowledged our efforts to provide a clean, comfortable, and hospitable experience. On behalf of our entire staff, we thank you for your business and we hope to see you again when your travels bring you... More 

Arkansas
Top Contributor
61 reviews 61 reviews
24 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed January 5, 2015

Stayed here will visiting relatives in Mulberry, AR. No problems at check-in, was given a room in the "old" motel in the back. The room was quite old and worn but it was clean and that was all my wife really cared about. Heater was a bit noisy. Soaps were nice. Continental breakfast was ok except for the rubbery boiled... More 

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LARHotels_GuestRep, Manager at Quality Inn & Suites, responded to this review

Thank you so much for sharing your review and giving us an honest look at the guest experience in our hotel. Please accept our apologies for the quality of room that you were given but we can't thank you enough for sharing the ways that we were able to impress you and the ways that we can continue to improve... More 

Milton, Florida
Top Contributor
203 reviews 203 reviews
36 hotel reviews
77 helpful votes 77 helpful votes
4 of 5 stars Reviewed December 29, 2014

Service and room was good. We stayed here over the summer on our visit with family and made sure we could do so again on this trip as the room was comfortable and the service good. Dining area was small and choices limited but otherwise we enjoyed it. We walked next door to the Cracker Barrell to shop but ate... More 

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LARHotels_GuestRep, Manager at Quality Inn & Suites, responded to this review

We strive to give you a wonderful and comfortable experience, and I am very happy to discover that you enjoyed your stay for the good room and service; though I regret to hear that you weren't thoroughly impressed with the limited choices we have for our dining area. We hope that during your next stay, your expectations will be far... More 

Dallas, Texas
Top Contributor
102 reviews 102 reviews
24 hotel reviews
71 helpful votes 71 helpful votes
4 of 5 stars Reviewed December 26, 2014

They allowed us to check in early since we wouldn't be getting back til late, and wanted to be able to go right to our room. The suite we got was nice and clean. The breakfast was ok, but space was limited. Would stay again. It is right next to a Cracker Barrel if you want more dining choices.

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LARHotels_GuestRep, Manager at Quality Inn & Suites, responded to this review

Thank you so much for your compliments, rating, and review of our high housekeeping and cleanliness standards. It means a lot to hear from guests who are satisfied with all of our services and amenities. We greatly appreciate the time you've taken to rate our hotel and we look forward to your next visit. More 

Netherlands
Contributor
18 reviews 18 reviews
14 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed November 27, 2014

We stayed at this hotel in September. We have a ChoicePrivilige membership, so when I read about the Comfort Inn Alma, we decided to stop there. When we took the exit at Alma, there was a sign for the hotel, but we couldn’t find a Comfort Inn anywhere. We drove around for a while, without any luck. So we decided... More 

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LARHotels_GuestRep, Manager at Quality Inn & Suites, responded to this review

Thank you so much for your kind comments and review regarding our high standards of cleanliness. I am glad that you enjoyed the value and the convenient location of our hotel! It means a lot to hear from guests who are satisfied with all of our services and amenities. We seek to give each guest a very comfortable and accommodating... More 

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