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Quality Inn & Suites

2.0 of 5
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439 US Highway 71 North, Alma, AR 72921 (Formerly Comfort Inn & Suites Alma)
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Choice Privileges Points
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Ranked #2 of 2 Hotels in Alma
A recent review
4 of 5 stars Reviewed June 1, 2015
cgmalone TTown
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51 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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    (17)
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TTown
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed June 1, 2015

We stayed here twice within 10 days while traveling. The hotel is clean and the staff is pretty nice and helpful. However, I was supposed to enroll in the Choice Hotels club to get a free night. I did, but I never got it. I was told different things by different hotel staff. The worst thing about this hotel is... More 

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Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed May 30, 2015

Rooms were clean. Small bathroom. Old tv. Shows its age, needs updates. Looks like a 1980s room. Staff was friendly. We arrived late and left early so it was okay. Could walk to a fast food restaurant. Some road noise I side room.

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missouri
Level Contributor
23 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed May 20, 2015

We were disappointed in our room. The comforters and blankets had seen alot of wear. The room was musty. In the morning, we went to breakfast to find the only coffee offered was lukewarm decaf coffee. The other regular coffee container was empty and this was at 6:30 am. The wifi was not a good connection.

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Level Contributor
16 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed May 19, 2015

Pleasant stay for the price. Nothing special. The rooms need some upgrades. At least the portion of the hotel that we stayed in did. Stayed here because it was convenient to I-40 & I-540 and a short distance from Fayetteville, AR which was out ultimate destination.

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2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed April 15, 2015

We needed a hotel to book several rooms for a family funeral. The hotel staff was able to more than meet our last minute needs and even managed to place us in adjoining rooms. The rooms are simple but very clean and well maintained. The staff was friendly and helpful and made a stressful event easier on us. The morning... More 

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Dumas, Arkansas
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed March 7, 2015

We stayed on a Friday night. Very easy access from the main highway. The front desk clerk was ok. Lobby is nicely appointed. We were impressed with all aspects of the hotel actually. Our room was very clean and roomy. Seemed to be recently remodeled. Definitely would recommend. Absolutely would stay here again! Great value for the money!!

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Decatur
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
1 of 5 stars Reviewed February 18, 2015 via mobile

Said one price when I arrived, then posted another price alot higher when I checked out. Asked to talk with management he said he's not in. Front desk clerk was rude when I checked out and cleck at night lied to me about price of room. Rooms are old and outdated. Need to replace tub, sink and toilet. Hire better/nice... More 

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LARHotels_GuestRep, Manager at Quality Inn & Suites, responded to this review

I am sorry for any rudeness or insult that you encountered with this situation and I assure you that your comments and housekeeping issues have been addressed with our entire staff and management team to ensure that no similar incident occurs in the future. More 

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Apple Valley, Minnesota
Level Contributor
80 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
4 of 5 stars Reviewed January 14, 2015 via mobile

We stayed here on a Saturday night. There were lots of college students here but it was not noisy. The king size bed was divine, the room was clean. I would stay here again very easily. Nice property.

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LARHotels_GuestRep, Manager at Quality Inn & Suites, responded to this review

Your positive review means a lot to us. It is very rewarding to hear your perspective of our hotel and we appreciate that you have acknowledged our efforts to provide a clean, comfortable, and hospitable experience. On behalf of our entire staff, we thank you for your business and we hope to see you again when your travels bring you... More 

Arkansas
Level Contributor
66 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed January 5, 2015

Stayed here will visiting relatives in Mulberry, AR. No problems at check-in, was given a room in the "old" motel in the back. The room was quite old and worn but it was clean and that was all my wife really cared about. Heater was a bit noisy. Soaps were nice. Continental breakfast was ok except for the rubbery boiled... More 

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LARHotels_GuestRep, Manager at Quality Inn & Suites, responded to this review

Thank you so much for sharing your review and giving us an honest look at the guest experience in our hotel. Please accept our apologies for the quality of room that you were given but we can't thank you enough for sharing the ways that we were able to impress you and the ways that we can continue to improve... More 

Milton, Florida
Level Contributor
212 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 79 helpful votes
4 of 5 stars Reviewed December 29, 2014

Service and room was good. We stayed here over the summer on our visit with family and made sure we could do so again on this trip as the room was comfortable and the service good. Dining area was small and choices limited but otherwise we enjoyed it. We walked next door to the Cracker Barrell to shop but ate... More 

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LARHotels_GuestRep, Manager at Quality Inn & Suites, responded to this review

We strive to give you a wonderful and comfortable experience, and I am very happy to discover that you enjoyed your stay for the good room and service; though I regret to hear that you weren't thoroughly impressed with the limited choices we have for our dining area. We hope that during your next stay, your expectations will be far... More 

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