Hilton Garden Inn Phoenix/Avondale (AZ) - Hotel Reviews

Also Known As:: Hilton Garden Inn Phoenix/Avondale Hotel Avondale; Hilton Garden Inn Phoenix/Avondale Hotel; Hilton Garden Inn Avondale; Hilton Avondale; Avondale Hilton

Address: 11460 W. Hilton Way, Avondale, AZ 85323

Phone Number:

Region: United States > Arizona > Central Arizona > Avondale

Amenities:

Business Center Fitness Center Free High-Speed Internet Free Parking Restaurant Swimming Pool Wheelchair access

Hotel Style:

Ranked #2 of 2 hotels in Avondale

Price Range: $$

Hotel Class:3 star (3*)

Official Description (provided by the hotel):: Conveniently located off I-10 and Avondale Boulevard, in the progressive West Valley corridor of Phoenix. We are very close to restaurants, golf, shopping, movie theaters and other attractions such as the Jobing.com Arena, Phoenix International Raceway and the new University of Phoenix Stadium! You can relax knowing the quality and assurance of the Hilton Garden Inn Phoenix-Avondale has to offer being a part of the Hilton Family. ... more less

Reservation Options:: TripAdvisor is proud to partner with Hilton Hotels, Travelocity, Hotels.com, Booking.com, Expedia, Venere, Tingo and HotelsClick so you can book your Hilton Garden Inn Phoenix/Avondale reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Dave M

Spokane, United States

1 review

“Great Customer Service”

Reviewed May 19, 2013 NEW

Very nice, fresh, hotel. Robert at the front desk is great! Our double queen suite was very nice. TV's (x2) are a little small but that's minor. No free breakfast...:( Good location on the West side of Phoenix. Close to freeways. (But no highway noise that i noticed). Nice pool.

Was this review helpful? Yes

Review collected in partnership with Hilton Garden Inn

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Thank you for posting and for your great comments. We are delighted you enjoyed your stay and we look forward to having you back soon! More

JohnSFO

San Francisco

Senior Reviewer

9 reviews

9 hotel reviews

Reviews in 9 cities

5 helpful votes

“There are better choices.”

Reviewed May 16, 2013

I'm a Hilton member and hate to give up my points but I'd recommend staying at the Holiday Inn Express nearby. I showed up without a reservation and asked the desk clerk the difference between the two hotels (there is a hilton homestead suites across the courtyard) - she didn't really know (no problem on that). I asked for a... More

Thank you for taking the time to write a review. I apologize you did not receive smiling faces and warm greetings - we pride ourselves of our service. In regards to the WiFi, we are in our final steps of the bandwidth expansion - just awaiting the cut over. The televisions were "the in thing" when opening in 2007, we... More

Frank V

Sierra Vista, United States

“Not Friendly to Groups”

Reviewed May 15, 2013

When we arrived, we were met by a manager telling a part of our group the could go to another hotel. This was over a code of conduct paper for our players. This might have been fine excepted not ever group was asked to sign it. We finially made it to our room. I turned the A/C on to our... More

I would like to apologize for any inconvenience in regards to your stay. I am slightly confused however, for we did not have any groups in this past weekend – so I was wondering if you would be so kind to email me at mary.erickson-lambert@hilton.com so I may gather more information on dates, etc. It is very important to us... More

Phil S

Dayton, United States

“Nice hotel”

Reviewed May 14, 2013

Nice hotel, desk staff very friendly and helpful. Wait staff and bar staff leave something to be desired. Very clean. Beds were a knock off select comfort and I couldn't notice any differnence when I adjusted it. Bed had a dip in the middle of it.

Thank you for your kind comments in regards to guest services - I am delighted to share your comments on them as well as sharing with Food and Beverage - for only with your comments can we better our service and reach our goals. I would like to make sure we check the bed of the room you were staying... More

Wade C

Pheonix, United States

“Nice Hotel”

My stay at the Hilton Garden of Avondale was very satisfying. The accomodation wer very nice, and I would reccomend to others. The meals crafted in the restaurant were out of this world, some of the best food I have ever eaten. The rooms were very comfortable and extremely quiet, I heard very few outside sounds. Overall this was a... More

Thank you for your wonderful review! We have a new restaurant menu, and I have to agree it is yummy! Hope you got to try the macaroni & cheese - my personal favorite. I am excited to share your comments with the team and we hope to see you soon! More

Jessica G

Truckee, United States

“Isolated”

The rooms and service were very good. The restraunt had good food, but expensive. The location of the hotel in relation to other restraunts and shopping was poor. There was no where within walking distance to eat. There was a free shuttle provided to anywhere within 5 miles, however during times of high demand, it took longer to get where... More

Thank you for your review and your overall comments. We have completed the fiber upgrade/bandwidth upgrade and now only need to have the cut-over completed. We had hoped it would have been completed this week, but have been told the target date is the first week of June. I apologize for any inconvenience in working on the Internet, and I... More

Sue L

Avondale

“Avondale Stay”

Reviewed May 13, 2013

GOO: location, easy freeway access, clean, great service BAD: Very very slow internet service, unable to conduct business in timely fashion, bad enough consider stay another hotel next time Hotel did state that internet service upgrade is coming. Hopefully it's fact not rumor

Thank you for your kind comments on the hotel and team and I want to apologize for the inconvenience on the slower Internet. We have just completed the installation for additional bandwidth and are in the process of the cutover! We literally will be ready in a couple days! It is hard to keep up with all the high demand... More

A TripAdvisor Member

“My experience”

Reviewed May 11, 2013

Overall excellent quality of service and products. Cleanliness and good décor, the atmosphere was bright and professional. I was extremely impressed, and will continue to use Hilton as my preferred hotel of choice.

Thank you so much for taking the time to write your review and a special thank you for your great comments! We hope to see you again real soon! More

Jeff R

League City, Texas

Contributor

17 reviews

6 hotel reviews

Reviews in 10 cities

“Another Great Stay”

Reviewed April 24, 2013

Can't say enough about this hotel. I have been coming here on and off for the last 4 years and every stay has been great. You know when you walk in the same staff is working the management at the hotel must do a good job. Room was clean as always, great bar for unwinding in the evening, and breakfest... More

What an awesome review! First we would like to thank you for your loyalty for the past 4 years, that is a great comment in itself! We are delighted you enjoy your stay, I will definitely share with the team! Until next time . . . . Happy Travels! More

Kimberly S

Chicago, United States

“Hilton Garden Inn Avondale, AZ was great!”

Reviewed April 23, 2013

I really liked this hotel. I made the mistake of not renting a car but I didn't end up needing one. The hotel shuttle took me wherever I needed to go within a 5 mile radius! Breakfast was just ok. They have a great workout room that I didn't know about prior to my arrival. It wasn't crowded either. I... More

Thank you for the great review! I am delighted you were able to use the shuttle during your stay and you enjoyed the newly remodeled fitness room. I apologize breakfast was just ok - was it the food choice, service, etc? I will definitely share your comments with the team, and if you would like to email me with more... More

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Hilton Garden Inn Phoenix/Avondale Hotel

Hilton Garden Inn Phoenix/Avondale

49 reviews from our community

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