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Hilton Garden Inn Phoenix/Avondale

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11460 West Hilton Way, Avondale, AZ 85323
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Hilton Garden Inn Phoenix/Avondale
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Hilton Garden Inn Phoenix/Avondale
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171 Reviews from our TripAdvisor Community

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Traveler rating
    80
    55
    22
    7
    7
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42
30
16
71
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
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Walnut, United States
5 of 5 stars Reviewed 4 days ago NEW

Used the digital check in service and had zero problems upon getting to the hotel. Room was super clean and even had a picture I requested with a hand written card from the manager. Most definitely a place to come back to.

Review collected in partnership with Hilton Garden Inn

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Elk Grove, California
Level Contributor
26 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 1 week ago

Very impressed with this hotel. Lobby is welcoming and tastefully decorated. Front desk staff was extremely helpful (even with a mix up) - and very friendly throughout 5 night stay. Good food at the restaurant/bar area. Morning coffee is huge plus in the lobby!

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Elda M, Manager at Hilton Garden Inn Phoenix/Avondale, responded to this review

Dear Gr8TripTaker: Thank you very much for this great review. We are pleased to know how much you enjoyed your stay with us. Come back soon. More 

Level Contributor
155 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Hotel lived up to everything I expected, from fast check-in to clean comfortable room to fast check out. I attended a seminar in one of their conference rooms. All was great. The service and staff all performed beautifully. I'll be back.

Was this review helpful? Yes
Elda M, General Manager at Hilton Garden Inn Phoenix/Avondale, responded to this review

Dear jvboyle: Thank you very much for this great review. We are happy to know how much your enjoyed your stay with us. Come back soon. Happy Travels. More 

Texas
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The hotel is very much the standard you expect from the brand but Gloria the manager and Jimmy serving the bar are worth a special mention. I have been coming here for business for a while and they really make me feel at home. As a diamond member of the Hilton club I visit lots of hotels on my travels... More 

Was this review helpful? Yes 2
Elda M, General Manager at Hilton Garden Inn Phoenix/Avondale, responded to this review

Dear 20hillview: Thank you very much for such a w3onderful comment about Gloria and Jimmy. I will make sure to share this review will all our team member. Come back soon. Happy Travels. More 

Chandler, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

Great location if the Hotels right by UOP stadium are full. Love Hilton and the Brand, this Hotel lives up to it. We definately will be back. Good Value. Clean Rooms. Helpful Staff. Outdoor pool is nice. Great Location. They treat you well. Definately recommend.

Review collected in partnership with Hilton Garden Inn

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Elda M, General Manager at Hilton Garden Inn Phoenix/Avondale, responded to this review

Dear Brockton S: Thank you very much for such a wonderful review. We are delighted to know what a wonderful experience you had in our hotel, specially knowing that you are planning to come back. See you soon. Happy Travels. More 

Fort Worth, Texas
Level Contributor
14 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I stayed here two nights and was at a conference at the hotel. I am writing this re view from those two perspectives. The hotel seems a little older, which I can tell by the loose tile in my bathroom and the AC thermostat used to be window units and have been upgraded to wall units. The hotel is overall... More 

Was this review helpful? Yes
Elda M, General Manager at Hilton Garden Inn Phoenix/Avondale, responded to this review

Dear UteKMercado: Thank you for taking the time to leave this review. I'm really sorry that the coffee wasn't refilled at the restaurant during breakfast hours. Did you mentioned to the staff? We always happy to brew a fresh pot just for you. I also want to apologize because the coffee maker in your room wasn't working. Did you reported... More 

Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The hotel was amazing, there were a few issues with the die to the pool, it was hard to pen but all in all the service was nice relaxing the grand kids had a pillow fight and we had a blast. .. the Kerig was great tooo

Was this review helpful? Yes
Elda M, Manager at Hilton Garden Inn Phoenix/Avondale, responded to this review

Dear Elisa L, Thank you very much for thanking the time to fill out the survey. We are very pleased to know that you had a wonderful time here this past 4th of July weekend. Come back soon. Happy Travels. :) More 

Puerto Vallarta, Mexico
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 4 weeks ago

The hotel looked like a nice place. I arrived late afternoon tired and ready to rest. However, I had a service dog with me and she was not allowed to stay...so I didn't get to experience the comfort of what otherwise seemed a nice place. Cat lovers rejoice!

Was this review helpful? Yes
Elda M, Manager at Hilton Garden Inn Phoenix/Avondale, responded to this review

Dear Martin D, We are really sorry to hear that your Service Dog was not allowed in our hotel. We are not a pet friendly hotel but WE DO accept service animals. I'm really sorry that you were misinformed. I'll appreciate if you can please give me a call to the hotel to discuss further about this incident. Thank you... More 

Wernersville, United States
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed June 22, 2015

Great place to stay. Courteous stay always willing to help. Greeted every time I arrived with a smile and a hello. Great restaurant, food was perfect every time. Good for business stay in area or vacationing. Rooms were clean and orderly. Service was perfect and one time no matter when I left the room. All the service areas such as... More 

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Elda M, Manager at Hilton Garden Inn Phoenix/Avondale, responded to this review

Dear Maurey F, Thank you very much for such a wonderful review. We are very pleased of knowing that you had an amazing experience in our hotel. We'll make sure to share it with our staff. Come back soon. Happy travels. More 

Keystone, United States
1 review
4 of 5 stars Reviewed May 29, 2015

My home town is a tourist town in the shadow of our National Monument, Mt. Rushmore, so I am very aware of how to treat and greet people coming into our area. This motel was selected because of its location being very close to where my family lives in Avondale. I really appreciated the helpfulness of the staff. The room... More 

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Elda M, Manager at Hilton Garden Inn Phoenix/Avondale, responded to this review

Dear Linda H, We are very happy to know how much you enjoyed your stay wit us. I will share this wonderful review with all our staff. Thank you very much and come back soon. More 

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