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Hilton Garden Inn Phoenix/Avondale

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11460 West Hilton Way, Avondale, AZ 85323
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Hilton Garden Inn Phoenix/Avondale
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Hilton Garden Inn Phoenix/Avondale
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155 reviews from our community

Traveler rating
    70
    52
    20
    7
    6
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36
30
14
63
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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HOLLISTER, United States
1 review
5 of 5 stars Reviewed 2 days ago NEW

We had a great stay. Rooms were clean, and the staff was extremely helpful when needed. The hotel had all the amenities we needed. We had an awesome breakfast, and our waitress was friendly and gave us great service. Also great location! We will be back!

Review collected in partnership with Hilton Garden Inn

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Deming, New Mexico
Senior Contributor
22 reviews 22 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

The room was expensive. It had a very tiny television which was hard to see from the bed because the room was enormous.The entire state of Arizona has some terrible law that you cant smoke in public and PUBLIC includes your hotel room. The place was not worth the cost.It didnt even have a continental breakfast.

Was this review helpful? Yes
Elda M, Manager at Hilton Garden Inn Phoenix/Avondale, responded to this review

Dear tkinney1974, Thank you very much for taking the time to complete this review. We appreciate your input. We are in the process on renovating our rooms in May. Try us again next time you come to the area. Happy Travels. More 

Apple Valley, United States
1 review
3 of 5 stars Reviewed 1 week ago

The bed was extremely uncomfortable because it was lopsided. The beds are adjustable where you can select the firmness, but even though I tried adjusting both sides the same, and played with the firmness pretty much all night, the bed was always lopsided. Also, the breakfast is way overpriced for what little you get. I would have rated "poor," but... More 

Review collected in partnership with Hilton Garden Inn

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Elda M, Manager at Hilton Garden Inn Phoenix/Avondale, responded to this review

Dear Kathy E, Thank you for taking the time to respond this survey. I apologize for the inconvenience with the beds. About the Cook to Order breakfast I'm a little bit confused because the price includes everything, from fruit, cereal, bagels, toast to omelets, waffles, bacon, ham, pancakes, etc. On the other hand I'm glad you enjoyed the room and... More 

Chula Vista, United States
1 review
5 of 5 stars Reviewed 1 week ago

The hotel is centrally located. Walmart, gas stations, drive thru and restaurants surround the hotel. The staff are very helpful and friendly (except the guy at the desk) but 1 out of 20 is very good. The rooms have a living room small kitchen nice size restroom and sleeping quarters. Easy access and very quiet. Nice place too stay at... More 

Review collected in partnership with Hilton Garden Inn

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Elda M, Manager at Hilton Garden Inn Phoenix/Avondale, responded to this review

Dear Rebeca R, Thank you very much for taking the time to complete this survey. First of all I wan to apologize for the lack of costumer service you received from one of our agents, I will look deeper into this to prevent it to happen in the future. On the other hand I'm delighted to know that you enjoyed... More 

Boston, Massachusetts
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Solid Hilton Garden Inn. Clean, comfortable, completely standard in almost every way. A little noisy by the pool due to the proximity to I-10, but being right on I-10 was what we wanted for ease of getting to spring training baseball games. The staff was friendly and the check-in process was easy and quick.

Was this review helpful? Yes 1
Elda M, Front Office Manager at Hilton Garden Inn Phoenix/Avondale, responded to this review

Dear BMarie Son, Thank you very much for taking the time to write this great review. We are glad you enjoyed your stay with us as well as the facilities. Come back soon. Happy Travels! More 

Reviewer
5 reviews 5 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

Very friendly staff, nice little pool to enjoy the sun. Right off of interstate 10, so a little noisy outside, but reasonable rates and good breakfast in the hotel. Only 15-20 minutes to Goodyear Park!

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Elda M, Front Office Manager at Hilton Garden Inn Phoenix/Avondale, responded to this review

Dear Shanna C, Thank you very much for your review. We are very happy to know you enjoy our hotel, pool and breakfast, but mostly knowing that our friendly staff took well care of you. We'll make sure to share this with our team members. Come back soon. More 

Sahuarita, Arizona
Senior Contributor
34 reviews 34 reviews
11 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

A one night stay on the way to Las Vegas. Good location, property very clean room is very clean staff very helpful and friendly. It's a busy hotel but very quiet. Stop by for a day if you get a chance. good locations to eat nearby.

Was this review helpful? Yes
Elda M, Front Office Manager at Hilton Garden Inn Phoenix/Avondale, responded to this review

Dear myjaljo: Thank you very much for sharing your wonderful experience. We are glad to know how much your enjoyed your stay in our hotel. Come back soon. Happy travels. More 

Salt Lake City, United States
1 review
5 of 5 stars Reviewed March 3, 2015

If you stay in the Phoenix area, Avondale Garden Inn will not disappoint you. The staff is the best I have experienced. April and Gloria are to be commended for their personal skills and attention to detail.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Elda M, Front Office Manager at Hilton Garden Inn Phoenix/Avondale, responded to this review

Dear Michael M, Thank you very much for your review and your wonderful comments. We are glad you had such a great experience during your stay. I will make sure to share this with our entire staff, including April and Gloria of course. Come back soon. Happy Travels. More 

Yuma, Arizona
1 review
2 of 5 stars Reviewed February 24, 2015

Before you make your reservation make sure that you will not be given a smoking room if you don't smoke. Also, they will put a hold on your credit card or debit card for over the amount of your stay and will not be released until 5 days. The breakfast at the hotel is $9.95 per person and NO it's... More 

Review collected in partnership with Hilton Garden Inn

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Elda M, Front Office Manager at Hilton Garden Inn Phoenix/Avondale, responded to this review

Dear rosief272, Thanks for taking the time to post your review. I'm sorry that your stay wasn't satisfactory due to the smoking room. About the credit card, yes is hotel policy to authorized at check-in the credit card for room, tax and incidentals. We released the authorization immediately after check out, but is up to your bank to put the... More 

San Diego, California
Senior Contributor
34 reviews 34 reviews
13 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed February 24, 2015

Another great Hilton Garden Inn property, especially since it was very well situated right off the I-10 freeway and it appeared to be brand new! Breakfast was great; internet was reliable; nice, clean room and lobby; plenty of parking.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Elda M, Manager at Hilton Garden Inn Phoenix/Avondale, responded to this review

Dear Tri24, Thank you very much for taking the time to complete this review. We are very happy to know how much you enjoyed your stay with us, the cleanliness of the room as well as the breakfast. We'll make sure to share your comments with our wonderful staff. Have a great day. More 

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