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Hilton Garden Inn Phoenix/Avondale

Certificate of Excellence
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11460 West Hilton Way, Avondale, AZ 85323
Best prices for: 1 room 1 guest
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Hilton Garden Inn Phoenix/Avondale
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Hilton Garden Inn Phoenix/Avondale
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150 reviews from our community

Traveler rating
    67
    52
    18
    7
    6
See reviews for
34
27
14
63
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Boston, Massachusetts
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago NEW

Solid Hilton Garden Inn. Clean, comfortable, completely standard in almost every way. A little noisy by the pool due to the proximity to I-10, but being right on I-10 was what we wanted for ease of getting to spring training baseball games. The staff was friendly and the check-in process was easy and quick.

Was this review helpful? Yes
Elda M, Front Office Manager at Hilton Garden Inn Phoenix/Avondale, responded to this review

Dear BMarie Son, Thank you very much for taking the time to write this great review. We are glad you enjoyed your stay with us as well as the facilities. Come back soon. Happy Travels! More 

Reviewer
4 reviews 4 reviews
4 hotel reviews
4 of 5 stars Reviewed 1 week ago

Very friendly staff, nice little pool to enjoy the sun. Right off of interstate 10, so a little noisy outside, but reasonable rates and good breakfast in the hotel. Only 15-20 minutes to Goodyear Park!

Was this review helpful? Yes
Elda M, Front Office Manager at Hilton Garden Inn Phoenix/Avondale, responded to this review

Dear Shanna C, Thank you very much for your review. We are very happy to know you enjoy our hotel, pool and breakfast, but mostly knowing that our friendly staff took well care of you. We'll make sure to share this with our team members. Come back soon. More 

Sahuarita, Arizona
Senior Contributor
33 reviews 33 reviews
11 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

A one night stay on the way to Las Vegas. Good location, property very clean room is very clean staff very helpful and friendly. It's a busy hotel but very quiet. Stop by for a day if you get a chance. good locations to eat nearby.

Was this review helpful? Yes
Elda M, Front Office Manager at Hilton Garden Inn Phoenix/Avondale, responded to this review

Dear myjaljo: Thank you very much for sharing your wonderful experience. We are glad to know how much your enjoyed your stay in our hotel. Come back soon. Happy travels. More 

Salt Lake City, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

If you stay in the Phoenix area, Avondale Garden Inn will not disappoint you. The staff is the best I have experienced. April and Gloria are to be commended for their personal skills and attention to detail.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Elda M, Front Office Manager at Hilton Garden Inn Phoenix/Avondale, responded to this review

Dear Michael M, Thank you very much for your review and your wonderful comments. We are glad you had such a great experience during your stay. I will make sure to share this with our entire staff, including April and Gloria of course. Come back soon. Happy Travels. More 

Yuma, Arizona
1 review
2 of 5 stars Reviewed 4 weeks ago

Before you make your reservation make sure that you will not be given a smoking room if you don't smoke. Also, they will put a hold on your credit card or debit card for over the amount of your stay and will not be released until 5 days. The breakfast at the hotel is $9.95 per person and NO it's... More 

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Elda M, Front Office Manager at Hilton Garden Inn Phoenix/Avondale, responded to this review

Dear rosief272, Thanks for taking the time to post your review. I'm sorry that your stay wasn't satisfactory due to the smoking room. About the credit card, yes is hotel policy to authorized at check-in the credit card for room, tax and incidentals. We released the authorization immediately after check out, but is up to your bank to put the... More 

Hattiesburg, MS
Senior Contributor
24 reviews 24 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed February 21, 2015

My room was clean and the bed couldn't have been more comfortable. The only concern I had originally was noise from the freeway, but it turned out not to be a bother. The hotel overall is clean and the location is great. It's in a safe area with many choices of restaurants. The hotel provides free coffee in the lobby,... More 

Was this review helpful? Yes
Elda M, Front Office Manager at Hilton Garden Inn Phoenix/Avondale, responded to this review

Dear Kickinback, Thank you very much for your wonderful review. We are very happy to now how much you enjoyed your stay with us. We are pleased knowing that you enjoyed the cleanliness and comfort for your room, as well as the breakfast in the restaurant. Come back soon. More 

Grass Valley, United States
1 review
5 of 5 stars Reviewed February 10, 2015

We slept better than at home. We were very glad to see the pool/hot-tub was open. Good breakfast and friendly staff. parking was easy and there are nice restaurants within walking distance. Parking was easy and the hotel is right off the freeway with no freeway sounds. We had a small problem with the room and they moved us immediately.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Elda M, Front Office Manager at Hilton Garden Inn Phoenix/Avondale, responded to this review

Dear Russell V, Thank you very much for your wonderful review. We are very pleased to know that you enjoyed your stay with us. I apologized for the inconvenience with the room but I'm glad to know that our front desk staff solve the issue immediately. Came back soon. Happy Travels. More 

Covington
Senior Contributor
26 reviews 26 reviews
7 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed February 3, 2015

All rooms are consistent with what I would expect from the HGI. The staff was extremely helpful, pool is nice (outdoors), workout room is small but equipment is in great condition. The business center makes printing easy and simple. Free WiFi is available - but Slllooow. Works for checking email and light web surfing, but anything else will either have... More 

Was this review helpful? Yes
Elda M, Front Office Manager at Hilton Garden Inn Phoenix/Avondale, responded to this review

Dear Karen R, Thank you very much for taking the time to fill out this review. We are very pleased to know that you enjoyed your stay in our hotel. Come back soon. Happy travels. More 

Seattle, Washington
Top Contributor
100 reviews 100 reviews
22 hotel reviews
40 helpful votes 40 helpful votes
3 of 5 stars Reviewed January 22, 2015

HGI as you'd expect. Nothing over the top but clean and reasonable price. Rooms facing the dumpsters and West had a lot of added noise. Otherwise I'd stay there again. Close to a Culver's and Ruby Tuesday. Otherwise need a car for sure.

Was this review helpful? Yes
Elda M, Front Office Manager at Hilton Garden Inn Phoenix/Avondale, responded to this review

Dear MovinMovin, Thank you very much for taking the time to post this review. I want to apologized for the inconvenience you experienced with noise outside of your room. We'll make sure to assign you in a different room/section in your next visit. Beside that incident I'm glad you enjoy your stay in our hotel. Come back soon. Happy Travels. More 

1 review
2 of 5 stars Reviewed January 22, 2015

i was charged for two extra days $302 after checking out early because of a family problem. I have traveled for business for the past eighteen years and I have never been charged for a room because of an early check out.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Elda M, Front Office Manager at Hilton Garden Inn Phoenix/Avondale, responded to this review

Dear N4826TSjohng, As I explained to you previously, the $302.00 weren't charged by the hotel but by Hilton Corporate since your reservation was a non-refundable Advance Purchase. I apologized for the confusion about the restrictions on those type of reservations. I'm glad we were able to straight things up and that you did enjoy your stay with us as well... More 

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