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Homewood Suites Phoenix-Avondale

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11450 West Hilton Way, Avondale, AZ 85323
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Homewood Suites Phoenix-Avondale
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186 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
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  • All months
    (186)
  • Mar-May only
    (58)
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    (33)
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1 review
5 of 5 stars Reviewed 3 days ago NEW

In May 2015, we enjoyed a fantastic stay in this fine Avondale, Arizona Homewood Suites. This is a beautiful hotel with, wonderful interiors, exceptional service and delicious breakfasts and dinner receptions. Our three night stay included my husband, myself and our seven year old daughter. This is truly a home away from home. The beds and other furnishings are super... More 

Was this review helpful? Yes
Diane R, General Manager at Homewood Suites Phoenix-Avondale, responded to this review

Thank you so much for responding in Trip Advisor regarding the hotel and myself. It Is great to see you back again as you and most of our guests become family. We hope the next time you are in Phoenix we will have the opportunity to see you back with us. Thanks again and enjoy the rest of summer. Diane... More 

Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 1 week ago

I stay in a lot of hotels like this one - Embassy Suites, Homewood Suites, etc. etc. Places that do complimentary breakfast, internet, evening reception, coin-op laundry, free gym... all the goodies that people are talking about in other posts. This hotel does all those things, that's true. However, what makes this one different is their customer service. I recently... More 

Was this review helpful? Yes 1
Diane R, General Manager at Homewood Suites Phoenix-Avondale, responded to this review

It was a pleasure having you and your group with us. Antoinette and my staff are awesome I do agree. We hope to see you back the next time you are in the Phoenix area. Hope you stayed cool in Texas! Diane Robins General Manager More 

Albuquerque, United States
1 review
4 of 5 stars Reviewed 1 week ago

I felt comfortable during my entire stay! The breakfast and lite dinners were great. The staff was very friendly and helpful. I would stay here again. There were several groups of young people staying at the hotel for sporting events/camps. The kids could really eat and there was plenty of food left over for us older people.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
Diane R, General Manager at Homewood Suites Phoenix-Avondale, responded to this review

Thanks so much for staying with us. I am glad you could take advantage of our evening social and complimentary breakfast. Yes those young men can eat but it is always amazing to see just how much. Thanks again for staying and have a great rest of the summer. Thank you, Diane Robins General Manager More 

Rancho Cucamonga, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

I highly recommend this hotel free breakfast and in the evening free beer and wine and some food. Also they really looked out for the guest's needs, they were great the whole time. We were there with 14 fifteen year old young men for a baseball tournament. they took care of everyone in our group if we needed something they... More 

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes 1
Diane R, General Manager at Homewood Suites Phoenix-Avondale, responded to this review

It was great to have you with us for a few days. It is always a pleasure to see our guests enjoying the hotel. We hope to see you back again in the future. Thank you, Diane Robins General Manager More 

Big Spring, Texas
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Great staff, clean rooms, decent breakfast, newly remodeled and in much better condition that a year ago. Almost like being at home when staying here. Have made a lot of life long friends and will always stay there when in town.

Was this review helpful? Yes
Diane R, General Manager at Homewood Suites Phoenix-Avondale, responded to this review

Thanks for the response in Trip Advisor! I am glad you like our new look. We look forward to seeing you again at your Home away from home. Diane Robins General Manager More 

Ajo, Arizona
1 review
2 of 5 stars Reviewed 3 weeks ago

Have had many pleasant stays. This is where we spend our anniversary weekend. Renovations had been in the works since May when we stayed across the parking lot. Rooms are usually very nice. Checked in about 6PM and left at 7 PM to go to our Anniversary dinner and a movie. Then did shopping. Upon returning to our room we... More 

Was this review helpful? Yes
Diane R, General Manager at Homewood Suites Phoenix-Avondale, responded to this review

I am so sorry that you had the experience you did at my hotel. I will look into the matter and take care of your stay. Yes the renovations seem to be going longer then most people think they should. We are delayed due to shipments arriving late. The entire renovations should be complete by mid August. We hope you... More 

Saint Augustine, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Friendly, Satisfaction oriented and Excellent ! Staff goes the extra mile to make you feel at home and like your part of thier family. Guaranteed to repeat when in the area, close to shopping, sports complexes, theaters, many great restaurants, easy access, secure, location

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes 1
Diane R, General Manager at Homewood Suites Phoenix-Avondale, responded to this review

Thanks so much for the fantastic review. We are so glad that you enjoyed your stay and hope to see you back soon. Diane Robins General manager More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

Dawn Delisos and staff were extraordinary in the customer service extended to my family. We were there under "stressful" circumstances. Dawn was accommodating during the booking process and throughout our stay. She is friendly, helpful, attentive and professional. Took ownership to ensure a pleasant stay. I would highly recommend this hotel to family, friends and co-workers. She really rocks!

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes 1
Diane R, General Manager at Homewood Suites Phoenix-Avondale, responded to this review

Thanks so much for responding in Trip Advisor. You are right Dawn does rock. We hope that you come and stay again in the near future. Thank you, Diane M Robins General Manager More 

Arizona
Level Contributor
86 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
5 of 5 stars Reviewed 4 weeks ago

The hotel is undergoing renovations at this time but that certainly did not interfere with our experience. We love to stay at Homewood Suites whenever we have a choice and this one didn't disappoint. We decided to start on our trip to CA early so we made the reservation about 2 hours before arrival and the hotel was filling up... More 

Was this review helpful? Yes 1
Diane R, General Manager at Homewood Suites Phoenix-Avondale, responded to this review

Thanks so much for responding in Trip Advisor. I am also glad that you had a great stay with us and understood some of our set backs due to the renovations. I do hope you can come back and experience our hotel when it is completely renovated. Have a wonderful summer. Diane Robins General Manager More 

Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 18, 2015

This was a great place to stay if you have children. The room has enough space for 2 adults 2 children.Good size Kitchen & refrigerator. The beds and pillows very comfortable. Breakfast was very good, many choices. Great coffee. Strong WIFI. location right off the freeway.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes 1
Diane R, General Manager at Homewood Suites Phoenix-Avondale, responded to this review

Thanks so much for the great review. I am so glad you chose us as your hotel and we hope that when you are in Phoenix you will definitely stay again. Our renovation will be complete and you will see a whole new look. Have a great 4th of July!!! Diane M Robins General manager More 

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