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Homewood Suites Phoenix-Avondale

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11450 West Hilton Way, Avondale, AZ 85323
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Homewood Suites Phoenix-Avondale
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Homewood Suites Phoenix-Avondale
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168 reviews from our community

Traveler rating
    104
    40
    15
    6
    3
See reviews for
66
31
11
45
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
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Provo, Utah
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We came down for a campus visit and since the school was paying for the lodging they chose this property for us to stay in. They picked well. Some of the great things were the hot breakfast each morning of our stay and they even had options that were mobile friendly like yogurt and muffins. In addition to that they... More 

Was this review helpful? Yes
Diane R, General Manager at Homewood Suites Phoenix-Avondale, responded to this review

Thank you so much for staying with us and responding to us in TripAdvisor. We hope you come back by when in town and experience our newly renovated hotel. Thanks again and have a super summer. Diane Robins General Manager More 

Cincinnati, Ohio
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

The manager (Diane Robins) and her staff couldn't have been any nicer. The beds are unreal, free breakfast, free dinner M-TR, clean, pool and hot tub were great. My family and I had a great time there and will be back on our next trip out to AZ.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
Diane R, General Manager at Homewood Suites Phoenix-Avondale, responded to this review

Dear Jon, Thanks so much for the great comments! I hope you had a successful knee surgery. We hope to see you back next year and you can see our new look, Have a great summer. Diane More 

Loveland, Ohio
Senior Contributor
24 reviews 24 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed at the Homewood Suites in Avondale, Arizona. wonderful hotel! Delicious breakfast with lots to choose from and dinner Monday thru Thursday is also included. The beds were to die for---so comfortable. My husband has a knee replacement and he said it was the best bed he had ever slept in. The pool is wonderful and the hot tub... More 

Was this review helpful? Yes
Diane R, General Manager at Homewood Suites Phoenix-Avondale, responded to this review

Thank you so much for staying with us. It was certainly a pleasure to meet you and the family. I hope to see you next year. I hope that Jon's surgery on his other knee is a success too. Remember you are always welcome at your home away from home. Enjoy the summer. Diane Robins General Manager More 

Saint Charles, Missouri
Top Contributor
92 reviews 92 reviews
21 hotel reviews
47 helpful votes 47 helpful votes
5 of 5 stars Reviewed 1 week ago

We spent 3 nights here while i was in town on business. Homewood Suites are my goto hotels. This one did not disappoint as all. The breakfast was plentiful and good, the happy hour was well appointed and served as a dinner on one occasion. The pool was clean and a welcome sight. Our room was comfortable as always. Thanks... More 

Was this review helpful? Yes
Diane R, General Manager at Homewood Suites Phoenix-Avondale, responded to this review

It was great reading the awesome review of my hotel. I am glad you enjoyed your stay with us and our facilities. We hope that you will be back to see our new renovated hotel. Have a wonderful summer. Diane Robins General Manager More 

Castle Rock, United States
1 review
5 of 5 stars Reviewed 1 week ago

It is located near the interstate for easy access to restaurants and shopping centers. The staff was friendly and assisted me with any questions that I had. The internet speed was great for me to get my work accomplished. The pool and surrounding area was clean from any debris. A nice hotel to stay at if you are in the... More 

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
Diane R, General Manager at Homewood Suites Phoenix-Avondale, responded to this review

Thank you so much for the great response in TripAdvisor. I am glad you enjoyed your stay at the hotel. Many people do not realize how close we are to everything. It really is an awesome location. We hope to see you next year and you can experience our newly renovated hotel. Have a great summer. Diane Robins General Manager More 

Hershey, Pennsylvania
Contributor
20 reviews 20 reviews
13 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

After a number of years enjoying Spring Training in Florida, we made our first trip to Phoenix. This hotel is very convenient to Goodyear ballpark if you are a Reds or Indians fan. The proximity to I-10 is also good for visiting the other ballparks. The hotel staff is very friendly, and the suite was comfortable and clean. Breakfast was... More 

Was this review helpful? Yes
Diane R, General Manager at Homewood Suites Phoenix-Avondale, responded to this review

Thank you so much for the great response in Trip Advisor. It is exciting to have so many facilities around us that keeps us hopping. We hope to see you again next year or sooner. Have a wonderful summer. Go Reds!!! Diane Robins General Manager More 

Avondale, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

This is the second time we've stayed here. The staff is helpful, responsive and very friendly. Breakfast is included each day and dinner Mon - Thurs. You also get free wine or beer. Great for families.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
Diane R, General Manager at Homewood Suites Phoenix-Avondale, responded to this review

Thank you so much for the kudos. My staff works very hard ensuring the guests are taken care over and above their regular job description. We give service from our heart. We hope to see you again in the near future. Thanks again and hope you have a great summer. Diane Robins General Manager More 

Riverside, United States
1 review
4 of 5 stars Reviewed 4 weeks ago

Staff was attentive and customer service oriented. One little mishap though, it seems that housekeeping forgot to restock our toilet paper. Once we informed the front desk it was taken care of immediately.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
Diane R, General Manager at Homewood Suites Phoenix-Avondale, responded to this review

Thanks for the great response! We are happy that you enjoyed your stay with us. The price range is seasonal for our hotel and during Spring Training our rates do increase as well as everyone in the valley. We hope to see you again at your home away from home. Diane Robins General Manager More 

1 review
5 of 5 stars Reviewed 4 weeks ago

Hotel was very nice. We stayed in a suite which contained 1 bedroom with 2 queen beds and the living room had a pull out sofa. The pull out sofa bed was uncomfortable but tolerable for one night. Overall experience was nice. A bit pricey though

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
Diane R, General Manager at Homewood Suites Phoenix-Avondale, responded to this review

Thanks so much for great response in Trip Advisor. We are glad you enjoyed your stay. I am sorry about your high rates comment. During the first three months of the year our rates are at a premium due to Spring Training and Nascar. The entire valley is the same. I hope you come back and spend some time with... More 

Las Vegas, Nevada
Top Contributor
55 reviews 55 reviews
10 hotel reviews
43 helpful votes 43 helpful votes
2 of 5 stars Reviewed 5 weeks ago

Housekeeping was marginal, at best. Bathroom floor was not cleaned on some days. Bathroom amenities (shampoo, etc.) were omitted once. The ottoman in the living room looked like it came from a junk pile. The carpet was stained so badly that it appeared dirty the whole time we were there. The couch in the living room did not appear clean... More 

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
Diane R, General Manager at Homewood Suites Phoenix-Avondale, responded to this review

Thank you for your comments regarding the hotel. I do agree our rooms need some upgrades. Effective May 1, 2015 we are going to be going through a complete renovation to address these areas. We hope that you will give us a second chance and come back to see the property. Have a great summer. Diane Robins General Manager More 

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