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Homewood Suites Phoenix-Avondale

3.0 of 5 11450 West Hilton Way, Avondale, AZ 85323
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Certificate of Excellence 2014
Homewood Suites Phoenix-Avondale
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Homewood Suites Phoenix-Avondale
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156 reviews from our community

Traveler rating
    97
    37
    15
    5
    2
See reviews for
59
30
11
42
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
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San Jose, United States
1 review
5 of 5 stars NEW

I picked this hotel because the one I normally stay at when in Phoenix was booked. Rooms were comfortable and clean. Meals (breakfast & dinner) were also good. Overall my stay was very good and I would stay at this hotel again.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
Diane R, General Manager at Homewood Suites Phoenix-Avondale, responded to this review

Hi Perry, Thanks for the great comment in Trip Advisor we hope that we have won you over and will become a loyal guest of ours. Thanks for staying and have a great spring. Diane Robins General Manager More 

Arlington Heights, Illinois
Senior Contributor
24 reviews 24 reviews
7 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 1 week ago

We booked this hotel not knowing the area that well. Well after arriving we found other Hilton properties closer to where we were visiting friends. There was no way we could cancel and change hotels. Live and learn. And the rate of the closer hotel was the same as the advance booking which promised 15% off.

Was this review helpful? Yes
Diane R, General Manager at Homewood Suites Phoenix-Avondale, responded to this review

Dear Linda, Thank you for responding in Trip Advisor. I am sorry you could not get your advance purchase refunded. That is one of the stipulations of using it per Hilton. We hope to see again if you ever come out to the Valley of the Sun. Diane Robins General manager More 

Contributor
14 reviews 14 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

My daughter & I visit this location every Christmas/New Year holiday. We LOVE, LOVE, LOVE this Homewood Suites. There's no place like home, but Homewood Suites sure comes close. The staff are so welcoming. The accommodations are awesome. You get a suite w/big beds in a separate room from the living/dining rm & kitchen area. There's a full size refrigerator,... More 

Was this review helpful? Yes
Diane R, General Manager at Homewood Suites Phoenix-Avondale, responded to this review

Dear Tanya, Thank you so much for the wonderful comment in Trip Advisor. We are glad you enjoyed your stay. We look forward to your next visit. Have a great spring. Diane Robins General Manager More 

Austin, United States
1 review
2 of 5 stars Reviewed 1 week ago

Our 3 night stay at this hotel was very disappointing. Despite being an HHonors guest, was not offered bottled water but the opportunity to buy it! Food was atrocious, don't bother, find another restaurant. Hotel was noisy, tiny fitness center and not that well maintained.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
Diane R, General Manager at Homewood Suites Phoenix-Avondale, responded to this review

Thanks for your comments on trip advisor even though they are not positive it is a help. We learn from our short comings and we will look at the food situation for breakfast. As stated before we do offer water to our Hilton Honor members as the brand states however at our hotel it is for a certain level. I... More 

Redlands, California, United States
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

stayed here with our volleyball team. As a HH member our reservation was handled beautifuly, our teams not so much. Breakfast is sketchy, it looked like the hotel was not prepared for the amount of people attending. We have stayed in other Homestead locations with lovely breakfasts but at this location it was mediocre at best. The staff is helpfull... More 

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
Diane R, General Manager at Homewood Suites Phoenix-Avondale, responded to this review

Thanks for filling out Trip Advisor I just responded to you through Hilton. I do apologize for any mishaps that you had while at the hotel. As I said in the other email we are going to be fully renovated in May so many of the issues will be resolved. As far as us not being prepared we were however... More 

Dulles, Virginia
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 of 5 stars Reviewed 2 weeks ago

have had previous experiences with this hotel, however the room I had was quite shabby and in need of improvement. commute to PHX sky harbor was quite an effort every morning from this location as the traffic was very heavy.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
Diane R, General Manager at Homewood Suites Phoenix-Avondale, responded to this review

Thanks so much for your comments on Trip Advisor regarding our your stay. I do agree with you that the ride to the airport area can be challenging lately. I too used to do the trip. As far as the condition of the rooms I apologize for the wear and tear. We will be getting our hotel totally renovated starting... More 

Fullerton, California
Top Contributor
473 reviews 473 reviews
43 hotel reviews
209 helpful votes 209 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Had to find a place to spend one night in the Phoenix area and had a lot of choices but came here based on reviews and because I had points I could use. Booked a King non-smoking. Check-in was quick and we were off to our room...but when I opened the door I discovered I was in a smoking 2... More 

Was this review helpful? Yes
Diane R, General Manager at Homewood Suites Phoenix-Avondale, responded to this review

Dear Stacy, Thank you for responding on Trip Advisor regarding our hotel. I am sorry the room that you did have had issues. The writing coming through the wall was from the previous construction team and it is wearing through the vinyl. The good news this will all be corrected starting in May we are having a complete renovation. I... More 

Los Angeles
Senior Contributor
22 reviews 22 reviews
9 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed January 25, 2015 via mobile

I'm staying at Homewood for the Pro Bowl. The location is about 5-7 miles from the University of Phoenix Stadium and offers a free shuttle. The room offers a full kitchen, living room area with a TV, and a separate bedroom with another TV and full bathroom. It is clean, spacious, and very comfortable. The free breakfast daily is wonderful.... More 

Was this review helpful? Yes 1
Diane R, General Manager at Homewood Suites Phoenix-Avondale, responded to this review

Thank you so much for the great comment in Trip Advisor. I am so glad you stayed with us during Pro Bowl and hope you will come back in the near future. Thanks for staying again and have a great week. Diane Robins General Manager More 

London, Canada
2 reviews
3 of 5 stars Reviewed January 22, 2015

Hotel was fine basic stuff clean etc. but the TV was ridiculous. Its 2015 why cant they deliver HD channels in a HD perspective. stretched screens are suppose to be a thing of the past. It may not bother some people but i hate bad perspective.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
Diane R, General Manager at Homewood Suites Phoenix-Avondale, responded to this review

Thank you for filling out a comment on trip advisor. You are absolutely correct regarding HD channels my hotel is being wired at the moment so we can offer 16 to our guests. I apologize that it was not done while you stayed with us. If you are in the Phoenix again please stop by and give us another chance.... More 

Tucson, Arizona
Top Contributor
80 reviews 80 reviews
11 hotel reviews
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed January 10, 2015

As University of Arizona fans, we were thrilled to be at the Fiesta Bowl and very happy for a Hilton property to be near, available, and at a fair price. The rooms were very nice, the service was perfect, and the property is perfect for one night or twelve. We took advantage of the fitness room, the Business Center, the... More 

Was this review helpful? Yes 1
Diane R, General Manager at Homewood Suites Phoenix-Avondale, responded to this review

Dear Ann Marie, Thank you so much for great response in Trip Advisor about my hotel. We are pleased that you decided to make our hotel your home away from home. We hope to see again in the near future. Happy New Year! Diane Robins General Manager More 

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Additional Information about Homewood Suites Phoenix-Avondale

Address: 11450 West Hilton Way, Avondale, AZ 85323
Phone Number:
Location: United States > Arizona > Central Arizona > Avondale
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Homewood Suites Phoenix-Avondale 3*
Number of rooms: 123
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Also Known As:
Homewood Suites Phoenix-Avondale Hotel Avondale
Homewood Avondale
Homewood Suites Avondale
Avondale Homewood Suites

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