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Holiday Inn Express Hotel & Suites Auburn

#4 of 15 Hotels in Auburn
Certificate of Excellence
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2013 South College Street, Auburn, AL 36832
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Holiday Inn Express Hotel & Suites Auburn
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96 Reviews from our TripAdvisor Community

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Level Contributor
36 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

I always stay at this Holiday Inn Express when I'm in town. I am usually only here once a year for a few nights but have never been disappointed. The rooms are spacious and clean. The entire staff is friendly and make you feel welcome. The location of this hotel is not far from I 85 and very close to... More 

Helpful?
Thank bamawolf2001
AuburnFOM, General Manager at Holiday Inn Express Hotel & Suites Auburn, responded to this review

Thank you bamawolf2001 for for review! We appreciate your loyalty to the brand and to our hotel when you visit Auburn! We take great pride in making our guests feel welcome! We can not wait to serve you in the future! Sincerely, Stormie Cleveland General Manager More 

Winter Haven, FL
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed November 13, 2015 via mobile

Had a great stay at Holiday Inn Express Auburn! My room was very clean and comfortable and the staff was attentive, friendly and outgoing. They really try hard to please and the hotel is very nicely kept. I was very comfortable. The location is great with lots of nearby stores and restaurants and easy access to the interstate. I had... More 

Helpful?
Thank mark53546
AuburnFOM, Front Office Manager at Holiday Inn Express Hotel & Suites Auburn, responded to this review

Thank you very much for the kind review! We are happy you enjoyed your stay and hope you will choose to stay with us next time you are in town! More 

Cut Off, Louisiana
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed October 24, 2015

My family and I stayed here from October 2-4 while visiting my nephew at Auburn University. Let me say that I did not make the reservations. My sister did. I was a little surprised when she told me that the rate was $379 per night because it was Family Weekend at Auburn, but we went anyway. BIG MISTAKE. Let me... More 

Helpful?
Thank 2GJA
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Auburn, responded to this review

Dear 2GJA, We appreciate you taking the time to share your feedback regarding your stay with us. We give the utmost importance to our guest comments as they help us improve and continually provide the best guest experience possible. It is nice to know that the location of the hotel is convenient to your needs. However, we are truly sorry... More 

Carrollton
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed October 24, 2015

I looked at a lot of tripadvisor recommendations for hotels in Auburn, AL before deciding on the Holiday Inn Express and I am glad that I did. When you first pull up, you notice the well manicured green spaces and the building looks clean and new. Once inside, everything is very clean and the staff is friendly and welcoming. Our... More 

Helpful?
Thank Regina S
AuburnFOM, Front Office Manager at Holiday Inn Express Hotel & Suites Auburn, responded to this review

Thank you so much for the great review and for your kind comments about our facility and our staff! We are so pleased that you had a good experience with us! We look forward to serving you again the next time you are in our area! More 

Madison, Alabama
Level Contributor
113 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed October 4, 2015 via mobile

As a frequent traveler, I know that this is a very solid holiday in express. Service and cleanliness are good and consistent. The manager here seems to get it. If you have been to a good holiday in express before, then you can expect the same at this location. It is a convenient location off of the interstate, yet we... More 

Helpful?
Thank Jeff H
AuburnFOM, Front Office Manager at Holiday Inn Express Hotel & Suites Auburn, responded to this review

We are happy your visit with us met your expectations! Thank you for your review! We look forward to having you stay with us next time you are in Auburn! More 

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed October 4, 2015 via mobile

Room was clean front desk was nice and helpful. Room function was less than desirable. Thermostat wasn't working staff fixed it but had to leave premises to get batteries. Tried to use printer in main lobby to print airline boarding pass; it was out of ink. For the price we paid $375 per night plus taxes etc, I expect $375... More 

Helpful?
Thank William A
AuburnFOM, Front Office Manager at Holiday Inn Express Hotel & Suites Auburn, responded to this review

I am truly sorry for the inconveniences you experienced during your stay! Thank you for the kind comments and also for bringing the issues you had to our attention. We hope you will visit again and allow us to better serve you! More 

Abbeville, Georgia
Level Contributor
172 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
5 of 5 stars Reviewed September 13, 2015

We spent three nights here for Auburn Game. Rooms were clean and beds were very comfortable. Housekeeping staff friendly and helpful. Front Desk staff were smiling each time we past the desk and were quick to share a "War Eagle". There are numerous places to eat near by and a Walmart if you have forgotten something needed. We were in... More 

Helpful?
Thank DebGReeves
AuburnFOM, Front Office Manager at Holiday Inn Express Hotel & Suites Auburn, responded to this review

Thank you much for the great review! We love to hear that our guests had a pleasant stay with us! We look forward to seeing you next time! War Eagle!!! More 

Washington
Level Contributor
30 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 stars Reviewed September 12, 2015

We had spent the week, packing, loading, moving, and unloading our daughter cross-country to Auburn. Even though we didn't have a reservation, what a welcome respite when we checked into this oasis! The hotel was clean, comfortable, and affordable, with elegant touches that you don't usually find at this price point. After a fabulous night of much-deserved rest, the beautiful... More 

Helpful?
Thank TeamBrenna
AuburnFOM, Front Office Manager at Holiday Inn Express Hotel & Suites Auburn, responded to this review

We are thrilled that we were able to help you and your family! It is so great to hear that you had such a nice stay! Thank you for this wonderful and kind review! More 

Level Contributor
33 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
2 of 5 stars Reviewed July 11, 2015 via mobile

The location of the hotel was very convenient to Auburn University. It is very close to restaurants. Complimentary breakfast was good. The front desk staff was not very friendly. The housekeeping services was horrible, they did not replenish items needed like shampoo, conditioner, etc. The room was dirty.

Helpful?
Thank Belinda O
Stormie C, General Manager at Holiday Inn Express Hotel & Suites Auburn, responded to this review

Thank you for taking the time to bring these very important issues to my attention. I am sincerely sorry for the issues you encountered with the front desk and housekeeping department. I invite you to contact me personally so I can get a little more detail on your experience and have the chance to make this right. Again, I sincerely... More 

Brandon, Florida
Level Contributor
20 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed July 2, 2015

This hotel is a clean and pleasantly staffed property. The breakfast is wonderful and the kitchen staff promptly tend to diminishing quantities of food. Our only negative was that there was only tepid, then cold, water upon arrival in the evening. The staff member on duty allowed us to check out another room for hot water and it was warmer... More 

Helpful?
Thank L H
Stormie C, General Manager at Holiday Inn Express Hotel & Suites Auburn, responded to this review

I am so sorry for the inconvenience you encountered with the hot water issue! I am glad to hear that hotel.com did issue a credit for the issue. Thank you for the sweet comments about the rest of your stay. We really hope you to serve you again on your next visit to Auburn! Stormie Cleveland General Manager More 

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