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Quality Inn

2.0 of 5
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1488 Thrasher Blvd, Athens, AL 35611 (Formerly Hampton Inn)
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Quality Inn
Best prices for: 1 room 1 guest
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Ranked #6 of 11 Hotels in Athens
A recent review
4 of 5 stars reviewed 5 weeks ago
grammy1 Michigan
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96 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
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  • All months
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    (38)
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Michigan
Level Contributor
52 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed 5 weeks ago

This is an older hotel that has been updated. They did a nice job. I especially liked the real wood blinds on the window. The chairs were fabric covered and needed cleaning/replacing. The bathroom had a new tub and fixtures, but to those who look closely, the faucets were not centered. The breakfast was nice, eggs, biscuits and gravy, waffles,... More 

Was this review helpful? Yes
GeneralManager325, Guest Relations Manager at Quality Inn, responded to this review

Thank you so much for taking the time to write a review for our hotel. We are delighted to hear there was so much for you to enjoy, and how you noticed even the small things. That is very much appreciated, and we thank you for choosing to stay with us as well. We look forward to seeing you back... More 

A TripAdvisor Member
4 of 5 stars Reviewed May 26, 2015

My family and I stopped at the location on our way to Florida from Ohio. The room was clean and comfortable, the staff was very friendly and helpful. Thought the free breakfast would just be bagels and donuts but was surprised to also find eggs and other hot food options. We would stay here again on our next trip south.

Was this review helpful? Yes
GeneralManager325, Guest Relations Manager at Quality Inn, responded to this review

Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. We are looking forward to... More 

Monroe, Michigan
Level Contributor
51 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed May 25, 2015

We stayed for 1 night on our drive down from Michigan. It was decent, room was large. Didn't get a ground floor room as requested, but made do for 1 night. Convenient right off I-65 behind waffle house. Advanced purchase rate was $58.99, didn't do the free breakfast, but looked good.

Was this review helpful? Yes 1
GeneralManager325, Guest Relations Manager at Quality Inn, responded to this review

Thank you for taking the time to write a review regarding your recent visit with us. We are delighted to hear that you were able to enjoy yourself and your room using our advanced rate. We do understand that through reservations that some times mistakes happen, and we apologize for that. We advise you just for your comfort on your... More 

Auburn, AL
Level Contributor
208 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 143 helpful votes
2 of 5 stars Reviewed May 23, 2015

It did not take long to wonder how foolish we had been to stay here. One look in the tub started to the concerns. Toilet seat was beyond it's useful life - unless you are at this hotel. Apparent fecal material was on the toilet base and then the exposed electrical connections show a pattern of cheating. The mattress was... More 

Was this review helpful? Yes 1
GeneralManager325, Guest Relations Manager at Quality Inn, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn. Allow me to sincerely apologize on behalf of our entire hotel staff for failing to meet your expectations regarding your recent visit. I have shared your feedback with every staff member and department to ensure we handle these types of situations differently... More 

Level Contributor
3 reviews
4 of 5 stars Reviewed April 26, 2015

Visiting from Australia (road trip!) and spent a night here. Decent rooms, good breakfast and felt safe and secure. Can recommend this place for others to stay. Plenty of places nearby to grab something to eat which is handy.

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Naperville, Illinois
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed April 14, 2015

When we travel from Illinois to the Gulf of Mexico, the tip of Alabama is a good overnight location. We had stayed at this hotel, when it was a Hampton many years ago, and were really disappointed. However, due to reviews we'd recently seen and a good room rate, decided to give it a try as Quality Inn, and we... More 

Was this review helpful? Yes
GeneralManager325, Guest Relations Manager at Quality Inn, responded to this review

We would like to thank you for taking the time to complete a review. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future. More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed April 12, 2015 via mobile

The room was okay but they totally screwed up my account and over charged me for my stay and I will never stay here again in my life. The staff was a like helpful and very curtious but could not resolve my problem so I will be contacting there home office

Was this review helpful? Yes 1
GeneralManager325, Public Relations Manager at Quality Inn, responded to this review

Please contact Ashley Ferguson at the hotel's direct line (256-232-0030) so that we can see what we can do about this. Thank you so much! More 

Mason, MI
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed April 2, 2015

We stayed here last night on our way home to Michigan. Good room for the price. ($72 incl tax) Room was clean, TV decent size. As with budget hotels,amenities were limited. Small slivers of soap, tiny bottle of shampoo. Paint flaking in bathroom a little, hook on wall loose. But room clean, bed comfortable, except for tiny square bed pillows.... More 

Was this review helpful? Yes
GeneralManager325, Guest Relations Manager at Quality Inn, responded to this review

We greatly appreciate your feedback! We are delighted you chose to stay with us, but hate to hear you might not be back. We are in the middle of updating things in a timely manner, and will definitely see to it that we take your improvements into consideration also. You, the guest, are our main concern and what you say... More 

Decatur, Illinois
Level Contributor
105 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
4 of 5 stars Reviewed December 25, 2014

We stay at this hotel when traveling from Illinois to Florida and back. It has a convenient location to the highway and restaurants, is safe, clean, good breakfast, good internet and a good value for overnighting when traveling through.

Was this review helpful? Yes 2
Kansas City, Missouri
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 stars Reviewed July 25, 2014

And ... will never book with Orbitz again. Look at the fine print and make sure it is Non smoking if you want Non smoking. They don't use punctuation and therefor it is confusing. Smoking free hi-spd wireless etc is misleading.

Was this review helpful? Yes 3
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