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Holiday Inn Express Hotel & Suites Andalusia

2.5 of 5
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16727 US Highway 84, Andalusia, AL 36421
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Holiday Inn Express Hotel & Suites Andalusia
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Ranked #2 of 6 Hotels in Andalusia
A recent review
5 of 5 stars reviewed 4 weeks ago
Buzz W Woodstock, Georgia
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50 reviews from our community

Traveler rating
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    1
    0
    0
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17
4
3
21
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Woodstock, Georgia
Contributor
11 reviews 11 reviews
10 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

This HI Express appears to be relatively new (maybe 2-4 years old?) and is always nice and clean. Staff is very kind and helpful. The bed,though. Oh my. It's the most comfortable bed I've ever slept in. Period. Staff told me it's "standard" but I don't recall other HI Express beds being this comfortable. Any time I stay in Andalusia,... More 

Was this review helpful? Yes 1
Dothan, Alabama
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed January 7, 2015

Enjoyed several days stay. Rooms were comfortable and clean, staff was very friendly. The breakfast food could use some improvement. The bananas were overripe and the apples were mealy. The turkey sausage was limp and tasteless. And the cranberry juice was more like cranberry water. Kind of disappointing when you're trying to eat healthy. But all in all the nicest... More 

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Tallahassee, Florida
Senior Contributor
29 reviews 29 reviews
18 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed January 4, 2015

My recent stay at The Holiday Inn Express in Andalusia AL was very comfortable. It is located on the East side of town off a main highway. Shopping and restaurants are just a few miles to the West. It was close to where I had to go on business. It is visible, easily accessible with plenty of well lit parking.... More 

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IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Andalusia, responded to this review

Dear Bob D, Thank you for sparing some of your precious time to write us a feedback regarding your recent stay. I am pleased to see that you were able to find comfort and value in our property. Your kind regards to our hotel staff members is also greatly appreciated. To see and read kind words from our valued guests... More 

Mobile
Top Contributor
84 reviews 84 reviews
34 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed December 3, 2014

The family spent one night at the Holiday Inn Express in Andalusia after a high school football game. Room was clean and roomy. Bathroom is large with plenty of storage. Breakfast was easily accessible with lots of options, including foods my gluten-free child can eat. Staff was very friendly. The hotel failed on my pet peeve - towels; the booking... More 

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Flora, Illinois
Senior Contributor
32 reviews 32 reviews
18 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed November 1, 2014

Our stay was great, beds comfy, food great, friendly and helpful staff. Glad it was only 1 night as the internet was VERY unreliable. Manager said the issue would be addressed. They obviously need more hot spots in the hotel.

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Magnolia, Arkansas
Reviewer
4 reviews 4 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed August 22, 2014

The staff is so friendly and the rooms are clean. The cleaning staff and the breakfast staff were great. The front desk were not very informative. The free breakfast is decent. There is also a free washer/dryer on the second floor for long stays. The problems I had were: no kitchen in rooms and the pool had worms in it.

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Riverdale, Georgia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 4, 2014

This is one of the friendliest Hotels. The General Manager Kim Jenkins is over and beyond the top of caring about people in general. I was extremely impressed with her professionalism. We need more people like her in the world. In addition, front desk staff Dianne and Miranda were also very polite and nice. Dianne made sure that I ate... More 

Was this review helpful? Yes 1
North Carolina
Contributor
16 reviews 16 reviews
15 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed June 17, 2014

We were in town for a family funeral and stayed at the hotel for two nights. It was a great experience. The room was very clean and spacious. The staff was very polite and accommodating. The breakfast area was also fully stocked each morning and everything tasted great. If we are ever in the area again, we will be sure... More 

Was this review helpful? Yes 1
Kim J, General Manager at Holiday Inn Express Hotel & Suites Andalusia, responded to this review

Thank you so much for taking time to write a review and giving our Hotel 5 stars...We were so sorry your visit with us was under sad circumstances, and we hope to see you again during a more happy occasion. Until then safe travels!! More 

Dalton, Georgia
1 review
4 of 5 stars Reviewed May 27, 2014

The Front Desk Mgr, Zack, is the most polite and professional hotel staff member I've ever encountered. I travel a lot and have to say that my time away from home in Andalusia at the Holiday Inn is always comfortable and relaxing.

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Kim J, General Manager at Holiday Inn Express Hotel & Suites Andalusia, responded to this review

Thank you so much for taking time to do a survey on trip advisor, we know that you have many choices for lodging and we are so happy that you choose us. We hope to see you soon, until then safe travels!!! More 

1 review
5 of 5 stars Reviewed May 21, 2014

I spent 3 weeks at this Holiday Inn location. It was a great experience. The staff, especially Zack, was the nicest people ever. The hotel was very clean with a great breakfast. I Highly recommend this spot. Zach goes out of his way to make sure all you needs are met; and that you feel welcome.

Was this review helpful? Yes
Kim J, General Manager at Holiday Inn Express Hotel & Suites Andalusia, responded to this review

Dear Sheryl, Thank you for taking the time to post a Trip Advisor review about our hotel. We are glad to hear you had a great experience with us during your 3 weeks in Andalusia. All of our staff members make sure guests like you feel welcome. Thanks for the kind words regarding our property, the breakfast, and Zack. We... More 

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