We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Candlewood Suites Alabaster

Hotel website
Hotel deals
1004 Balmoral Drive, Alabaster, AL 35007
Special Offer
Save 10-30%
Book on
TripAdvisor
Trusted partner. We work directly with Tingo to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 5 more sites!
Candlewood Suites Alabaster
Professional photos View all
Browse nearby
Candlewood Suites Alabaster
Add Photo Write a Review

43 Reviews from our TripAdvisor Community

Your overall rating of this property
Roll over, then click to rate
  Click to rate
Traveler rating
    23
    11
    6
    1
    2
See reviews for
12
6
6
15
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (4)
Date | Rating
  • English first
  • Any
English first
  • All months
    (43)
  • Mar-May only
    (11)
  • Jun-Aug only
    (11)
  • Sep-Nov only
    (9)
  • Dec-Feb only
    (12)
All months
Owensboro, Kentucky
Senior Contributor
36 reviews 36 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I had a rewards night coming my way so I used it here on our way to Panama city Beach. I never stayed at one of their properties before so we did. It was nice and clean with a 2 burner stove, a dishwasher and a full sized fridge. The staff I interacted with kind and courteous. I would definitely... More 

Was this review helpful? Yes
Top Contributor
115 reviews 115 reviews
15 hotel reviews
30 helpful votes 30 helpful votes
3 of 5 stars Reviewed May 27, 2015

This was a nice hotel and conveniently located off the highway. It's very close to a good barbecue restaurant. The only problem that I encountered was an alleged phone call from corporate stating that I was entitled to a refund and that they needed my credit card info. Sounded like a scam, so be careful!

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Candlewood Suites Alabaster, responded to this review

Dear Strifez28, Thank you for taking time to post a review of our property. I am happy you had a good experience in our hotel and found our location to be good and convenient. On the other hand, I am sorry for any inconveniences which occurred. We hope to have the honor of serving you again should your travels bring... More 

Atlanta, Georgia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 26, 2015

Very upscale & modern! I was expecting a mini kitchenette and got a full size kitchen with full size refrigerator. Extremely great deal for the price. The front desk staff was very hospitable. The rooms were spacious and clean. This hotel provides free DVD movies at the front desk for guests use absolutely free and no limit. The best part... More 

Was this review helpful? Yes 1
Hendersonville, North Carolina
Top Contributor
105 reviews 105 reviews
36 hotel reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed May 11, 2015

I could have stayed a week. The room was smooth with a DVD microwave and flat screen TV. The honor system store had great supplies. There is a Walmart in the parking lot. The after noon front desk person had the patience of job.

Was this review helpful? Yes 1
Birmingham, Alabama
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 19, 2015 via mobile

We had 6 rooms for bridesmaids to stay. Everything was exactly as I requested! The gift baskets I left for each girl were put in their rooms and were just as I left them. The price was certainly nice too!

Was this review helpful? Yes
Southwest Gulf Coast, Florida
Senior Contributor
32 reviews 32 reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed January 12, 2015

The hotels' location was very good for our purposes, however, it would be difficult to find your way there without GPS or knowledge of the area. We have stayed in a different Candlewood in Birmingham in a queen suite and the bedroom was a separate room from the living/kitchen area. At this property, it is all one room and not... More 

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Candlewood Suites Alabaster, responded to this review

Dear puffkitten, Thank you for your review regarding your recent visit at our hotel and for providing us with your valuable feedback. It is very nice to know that you liked the location. Please accept our sincere apologies for falling short of your expectations on some aspects of your stay. Rest assured that these issues will be looked into. The... More 

Plymouth, United Kingdom
Top Contributor
109 reviews 109 reviews
35 hotel reviews
69 helpful votes 69 helpful votes
4 of 5 stars Reviewed October 10, 2014

The hotel is quite easy to see from the main road but the actual entrance wasn't well signposted but as the parking was free no need to dwell on getting there. We were very warmly welcomed by Gabby. Having checked in she gave us lots of information about the hotel, all pretty standard. But after she gave us directions to... More 

Was this review helpful? Yes
Mobile, Alabama
Top Contributor
80 reviews 80 reviews
15 hotel reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed July 27, 2014

Stayed at this hotel last week while attending a conference. I didn't realize when I made the reservation that this is "an extended stay hotel" and does not serve a continental breakfast so travelers need to be aware of that. There was a small kitchenette in the room with a two burner stove top but no oven, a microwave, refrigerator... More 

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Candlewood Suites Alabaster, responded to this review

Dear EjayMobile_Alabama, Thank you so much for taking the time to leave us your feedback. Your comments are highly valuable to us and will assist us in our continuous efforts to maintain and improve the service level we aim for. I am pleased to know that you found our staff nice and friendly and our location convenient for your needs.... More 

Alabaster, Alabama, United States
Top Contributor
72 reviews 72 reviews
9 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed July 25, 2014

Needed a quiet place to study. Since this is the only hotel in my home town, I decided to give it a try. Rates are very reasonable considering you get a suite. Microwaves, dishwasher, dishes and full size refrigerator in every room. Very quiet. Although it resides behind a major shopping area, and considering the police presence in Alabaster, this... More 

Was this review helpful? Yes
West Palm Beach, Florida
Top Contributor
82 reviews 82 reviews
22 hotel reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed June 5, 2014

This is not a review of the hotel property per se (although I have stayed there before). I wanted to commend an employee who went, in mmy opinion, above and beyond for a priority club member. I needed to fax (yeah, who does that anymore?) some papers to my financial institution. I had long since got rid of my fax... More 

Was this review helpful? Yes 1
Questions? Get answers from hotel staff and past guests. Ask a question

82 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (3)
Viewed
Room/suite (2)
Viewed
Bathroom (1)

Management photos: Courtesy of the property manager

Viewed
All management photos (79)
Viewed
Room/suite (32)
Viewed
Hotel & grounds (22)
Viewed
Dining (4)
Viewed
Business center/function rooms (4)
Viewed
Other (17)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Prices are for 1 room, 2 adults
Price Your Stay