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The Donovan - A Kimpton Hotel

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1155 14th Street, N.W., Washington DC, DC 20005
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The Donovan - A Kimpton Hotel
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The Donovan - A Kimpton Hotel
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915 Reviews from our TripAdvisor Community

Traveler rating
    465
    287
    115
    33
    15
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for The Donovan - A Kimpton Hotel
See the most recent reviews
Dubai, United Arab Emirates
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed September 14, 2014

Great weekend city break hotel. central, easy access to public transport. fabulous city views from the roof top pool and bar. brilliant restaurant. very comfy rooms.my only disappointment was, Room service wasn't not good. we had to pay for the coffee/tea facilities in the room.

Was this review helpful? Yes
Elif H, Assistant General Manager at The Donovan - A Kimpton Hotel, responded to this review

Dear JodyMichelle, Thank you for sharing your wonderful experience on Tripadvisor! I am very happy to read that you selected our hotel for a weekend getaway and had a great time. I am sorry to hear that your in room dining experience did not meet your expectations. Please know that we do have complimentary coffee/tea makers available upon request. Please... More 

Washington DC, District of Columbia
Senior Contributor
25 reviews 25 reviews
8 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed September 13, 2014

While Washington, DC has no shortage of amazing world-class hotels, I recently had the pleasure of spending two-nights at the Donovan House, a Kimpton Hotel, located directly on Thomas Circle in N.W. Washington, DC. I have stayed at this property numerous times and I’m a big fan of Kimpton Hotels because of their commitment to a customer centric model of... More 

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Elif H, Assistant General Manager at The Donovan - A Kimpton Hotel, responded to this review

Dear Ricky T, Thank you for sharing your great experience in details along with beautiful photos on TripAdvisor! I truly enjoyed reading every word of your review! We are so proud to have a unique rewards program which sets us apart from other brands and glad to read that you feel the same way. Good things come to those who... More 

Newport Beach, California, United States
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed September 13, 2014

When I checked in early after a red-eye, I knew the likelihood of getting into my room was low. Brittany at the front desk greeted me so nicely after a long flight and was really apologetic about not having rooms available since they were just so busy. When I was able to get my room (an hour earlier than normal... More 

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Elif H, Assistant General Manager at The Donovan - A Kimpton Hotel, responded to this review

Dear slink_123, Thank you for a great review! I am very happy to read that you had a wonderful stay with us!! Brittany is awesome and loves going out of her way to create memorable experiences. I already shared your review with my team which put a big smile on their faces :) Please know that we have feather mattress... More 

Washington DC, District of Columbia
Contributor
11 reviews 11 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed September 11, 2014

I came there to celebrate my 28th Birthday, I when I arrived around 4pm i was a little disappoint that my room wasnt ready due to the night before they said they were sold out. I needed a room to get ready for my bday dinner quickly and i was kinda. the fd staff apologize and told me they would... More 

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Elif H, Assistant General Manager at The Donovan - A Kimpton Hotel, responded to this review

MrsGill04, Happy Belated 28th birthday!! Thank you for choosing the Donovan House to celebrate this special occasion. I am so sorry to read that your room was not ready upon your arrival but glad that you were upgraded to a nice suite room with lovely birthday surprises. I also would like to personally apologize for the unpleasant valet and rooftop... More 

London, UK
Contributor
20 reviews 20 reviews
16 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed September 10, 2014

Stayed at the Donovan House whilst attending a conference at the convention centre which was an approx 10--15 min walk. Close to White House and near McPherson Metro station. Renovated and nice clean designed rooms with huge flat screen TV. No coffee or tea facilities in room which was a shame. Many coffee shops and restaurants in the area as... More 

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Elif H, Assistant General Manager at The Donovan - A Kimpton Hotel, responded to this review

Andee3, Thank you very much for commenting on your visit to Washington, D.C. I am truly happy to read that you had a great time with us. I would like to also thank you for taking your time to let our guests know about our surroundings. We would love to have you back in the future... Cheers, Elif More 

Ludlow, Massachusetts
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed September 9, 2014

My husband and I stayed at this boutique hotel over Labor Day weekend. Customer service as soon as we arrived was amazing (5+ stars).. we checked in during free wine time (free wine everyday for an hour, in the cute lobby). The front desk guy (I wish I remembered his name, a Yankees fan though) was soo nice and friendly.... More 

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Elif H, Assistant General Manager at The Donovan - A Kimpton Hotel, responded to this review

SmallTownGirl0224, Thank you for choosing the Donovan House to celebrate the special Labor Day weekend! I am pleased to read that you had an overall great experience. Great recommendation about our room service and will definitely share your feedback with our chef. Please come back to visit us in the future again! Cheers, Elif More 

Columbus, Ohio
Contributor
15 reviews 15 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed September 7, 2014

This is a nice property, recently remodeled, a boutique not far from Dupont Circle on 14th St NW. Had a business overnight and a colleague made the reservation, so was generally pleased with the cleanliness, decor, and staff. The upstairs bar with pool served great small plates from the first floor restaurant, Zentan. But I need WiFi to work when... More 

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Elif H, Assistant General Manager at The Donovan - A Kimpton Hotel, responded to this review

SaintJacob, Thank you for a great feedback! I am pleased to read that you had an overall nice stay. I am truly sorry about your WIFI experience. Please know that our IT department is informed with your experience and they are looking into the reason for the inconvenience. Please feel free to reach out to me with any future reservations... More 

New York City, New York
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed September 5, 2014

The hotel is very clean and the staff are courteous. The pool is nice but small; it's a shame it closes at Labor Day when DC is hot and humid into October. The location is OK, and it's a short walk to the mall or the Metro. They shouldn't charge for wifi, though, that's like charging for electricity in the... More 

Was this review helpful? Yes
Elif H, Assistant General Manager at The Donovan - A Kimpton Hotel, responded to this review

James P, Thank you for a great review! I have some great news to share! Our pool will remain open as long as weather permits to make sure that our guests are enjoying the last days of the summer. Please come back and visit us in the future again, Cheers, Elif More 

Sydney
Senior Contributor
27 reviews 27 reviews
12 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed September 4, 2014 via mobile

Recently stayed at Donovan House for 7 days. On the one hand it's in a good location near lots of cafés and restaurants. It's a 20 minute walk to the National Mall. The foyer and room interiors are contemporary and well designed. The beds, sheets, linen and towels are clean and new. The Zentan restaurant is great for a Japanese... More 

Was this review helpful? Yes 1
Elif H, Assistant General Manager at The Donovan - A Kimpton Hotel, responded to this review

Dear travel t, Thank you for choosing the Donovan House as your home away from home during your visit to Washington, D.C. We truly appreciate you sharing your feedback in details as it allows us to improve our products and services. Please forgive us for not exceeding your service expectations. Please know that this is not the Kimpton experience we... More 

Hendersonville, North Carolina
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 3, 2014

Spent 3 day honeymoon at the Donovan House. We arrived late, but had no issues with a late check in. After seeing the photos online of the crazy shower, and bathtub I was just a little let down to find out that the standard rooms just have a nice tiled large rectangle shower. The bed was comfortable, the room was... More 

Was this review helpful? Yes
Elif H, Assistant General Manager at The Donovan - A Kimpton Hotel, responded to this review

Titosfood, Thank you for choosing the Donovan House for your special celebration! We are looking forward to having you back with us to celebrate many more special occasions. Cheers, Elif More 

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