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The Donovan - A Kimpton Hotel

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1155 14th Street, N.W., Washington DC, DC 20005
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3rd Suite Night Free!
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1 room 1 guest
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The Donovan - A Kimpton Hotel
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985 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (292)
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There are newer reviews for The Donovan - A Kimpton Hotel
See the most recent reviews
La Jolla, California
Level Contributor
41 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 stars Reviewed December 2, 2014

Yes, the room was newly renovated, well appointed, and had Keurig Coffee, but that is not the only thing that made the hotel a great experience! It's the staff, the wine, and in this case...the Lucite Swings hanging from the ceiling in the lobby! Ok, so it is a bit silly, but I can tell you right now, I sat... More 

Was this review helpful? Yes
Elif H, Assistant General Manager at The Donovan - A Kimpton Hotel, responded to this review

lindakellyfisler, Thank you for sharing your great experience on TripAdvisor! Late check out and early wine hour? Love it!!! We take great pride in our guest interactions, and we're very pleased to read that you felt the same way. We can't wait to have you back with us! Happy Holidays, Elif More 

Columbus, Ohio
Level Contributor
4 reviews
4 hotel reviews
5 of 5 stars Reviewed December 2, 2014

Thanks again to Asst. GM Elif Hendrickson and her staff for another outstanding stay at the Donovan. I appreciated the prompt check in and the polite professional attitude of all of the staff members. In addition I like the upgrades that have been performed on the rooms especially the flooring and TVs. When I stay in DC the Donovan is... More 

Was this review helpful? Yes
Elif H, Assistant General Manager at The Donovan - A Kimpton Hotel, responded to this review

Hello Eric, Thank you for a wonderful review! We love having you with us and I can not thank you enough for choosing our hotel as your home away from home. We look forward to having you back with us for many more stays!!! Happy Holidays, Elif More 

New York
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed December 1, 2014

We just recently stayed at this hotel for an overnight in DC, and I'd done research to find a nice room combined with a good rate. This hotel scored favorably on several websites, and it more than fit the bill for us. We were given the chance to upgrade to a suite for a very reasonable increase in the rate,... More 

Was this review helpful? Yes
Elif H, Assistant General Manager at The Donovan - A Kimpton Hotel, responded to this review

Dear tillyhill, Thank you for sharing your most recent experience at the Donovan House! We are glad that you had an enjoyable stay with us and loved hearing the feedback about our rooms, location and staff! We hope you will come visit us again soon, Happy Holidays, Elif More 

Buffalo, New York
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed November 26, 2014

What a wonderful bunch of people staffing this hotel! From the moment I arrived exhausted with my doggie after a long day on the road to now two night later as I sit in my comfortable room, the staff have been first class. The first person I encountered was the very personable valet who I trusted my vehicle with and... More 

Was this review helpful? Yes 1
Elif H, Assistant General Manager at The Donovan - A Kimpton Hotel, responded to this review

PatTravels 2013, Thank you for taking the time to share your experience on TripAdvisor. I can't thank you enough for your kind words and feedback about our wonderful staff. It really makes me so happy and proud to read comments like yours. I especially love the personal touch by the front desk with an upgrade to accomodate your doggie. We... More 

Seattle, WA
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed November 25, 2014 via mobile

Loved our room and the location! The staff was good, but not at the exceptional level of the Kimpton Chain! They just seemed inexperienced! Front desk just did not go out of their way to be welcoming! Probably the biggest concern was the very slow elevators! The hotel did not seem completely full but the wait for an elevator seemed... More 

Was this review helpful? Yes 1
Elif H, Assistant General Manager at The Donovan - A Kimpton Hotel, responded to this review

Dear Arenshay, Thank you for sharing your experience on TripAdvisor! I truly appreciate your feedback and very dissapointed to read about your service experience with our front desk team. Please know that I will use your feedback to properly address the issue to ensure that same experience does not happen in the future.Please also forgive us for the slowness of... More 

New York
1 review
5 of 5 stars Reviewed November 24, 2014

Spent the weekend in DC with friends. Had a great room overlooking the circle. I was worried about the traffic noise but it was not a problem. Front desk staff could not have been more helpful with restaurant recommendations, directions, late check out etc. Loved the wine happy hour, and the goldfish pet loaner program. Ate dinner at the restaurant... More 

Was this review helpful? Yes
Elif H, Assistant General Manager at The Donovan - A Kimpton Hotel, responded to this review

Dear Bob O, I can't thank you enough for taking the time to share your experience with the TripAdvisor community. I am thrilled to read how much you enjoyed your stay and also truly appreciate you for the feedback regarding your room, our staff and your overall experience. "Gotta love Kimpton Hotels and the Donovan House in particular" and we... More 

New Jersey
Level Contributor
16 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed November 24, 2014

With our stay at Donovan House, we have now stayed at every Kimpton in the Washington, DC area. And while Kimpton has excellent, inventive and exciting properties sprinkled throughout DC, I must say that Donovan House is the real hidden gem. Service was warm, professional and precise. The front desk team thought ahead (I am confined to crutches) and ordered... More 

Was this review helpful? Yes
Elif H, Assistant General Manager at The Donovan - A Kimpton Hotel, responded to this review

Dear samchild7, Thank you for sharing your most recent experience on TripAdvisor! We are delighted to hear that you had such a great experience with us. I wish I could change your experience with our elevators to make it a perfect experience but I can assure you that this will be the case on your next visit. We have been... More 

Miami, Florida
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed November 20, 2014

In looking at some of the other reviews, I am surprised at the negativity. My husband and I had nothing but excellent accommodations and experiences during our stay. We loved our room, we know that Kimptons will not be like other hotels and we like that. The staff all were so friendly, engaging and helpful. Customer service at its best!... More 

Was this review helpful? Yes
Elif H, Assistant General Manager at The Donovan - A Kimpton Hotel, responded to this review

Dear miamirower, Thank you for a fantastic review! It gives me a great pleasure to read reviews like yours and I truly appreciate your comment about our hotel and staff. We can't wait to have you back soon! Happy Holidays, Elif More 

Cambridge, MA
Level Contributor
47 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
4 of 5 stars Reviewed November 18, 2014

Let me start by saying that I loved the room I was given (512), with its view of Thomas Circle and trendy, somewhat masculine decor. How often does one stay in a hotel where the provided bathrobe matches the carpet? Tempting bathtub is about 2.5 feet deep, and if I had time for it I would have spent a long... More 

Was this review helpful? Yes
Elif H, Assistant General Manager at The Donovan - A Kimpton Hotel, responded to this review

Dear betsythedevine, Thank you very much for sharing your most recent stay on TripAdvisor and I am very happy to read that you truly enjoyed our service! You stayed in a great room with a wonderful view and glad that you felt that our bathtubs are very " tempting", because we feel the same!!! We look forward to having you... More 

Hartford, Connecticut
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed November 17, 2014

My girlfriend and I stayed at the Donovan House in DC in September. I really did my homework, or so I thought, when I chose this hotel. Obviously Kimpton Hotels are known for their luxury accommodations and superior customer service. This hotel has been newly renovated and they've added a spiral "Cocoon" shower to most of their rooms. I selected... More 

Was this review helpful? Yes
Elif H, Assistant General Manager at The Donovan - A Kimpton Hotel, responded to this review

Dear Rayne05us, Thank you for your feedback! I am incredibly sorry to read that your expectations were failed, especially in regards to our service. This is certainly not the Kimpton experience we promise to our valuable guests and I would love to speak with you in person. If you could kindly reach me at elif.hendrickson@donovanhousehotel.com, I would truly appreciate it.... More 

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