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All 130 Washington DC hotels

Donovan House - A Kimpton Hotel

4.0 of 5 Hotel   |   1155 14th Street, N.W., Washington DC, DC 20005 (Downtown / Chinatown)
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Donovan House - A Kimpton Hotel
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Ranked #41 of 130 hotels in Washington DC
Certificate of Excellence 2013
GreenLeadersSilver level
A recent review
3 of 5 stars Reviewed April 5, 2013
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524 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Donovan House - A Kimpton Hotel
See the most recent reviews
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed April 5, 2013 via mobile

This was the 2nd time my boyfriend and I stayed at a kimpton hotel and we loved the services that we get when we stay there as well as the modern feel of the hotel. This particular hotel was good ! The service of the workers was excellent everyone was nice and friendly ! The rooms were very unique !... More

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Abe L, Manager at Donovan House - A Kimpton Hotel, responded to this review

Hi Awilliams10, Thanks for your review! Overall, pretty good stay. I know sometimes our locations can be a matter of personal preference. As for the parking, it can be pricey in Downtown DC. So you know, we do set our prices based on our competitive group of Hotel that are in our surrounding area and service class. I know, not... More

Bedford, Texas, United States
Senior Contributor
28 reviews 28 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed April 4, 2013

I have stayed at a Kimpton Hotel in the past and had been overwhelmed by the level of service I received. So when I booked a room at the Donovan House my expectations were high. Unfortunately the Donovan House was not what I have come to expect from Kimpton. The attention to detail was lacking and the level of service... More

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Abe L, Manager at Donovan House - A Kimpton Hotel, responded to this review

Hi Jeffery C, Thank you for your review. I am so sorry we dropped the ball on the duvet. You're right, this should have never been placed on the bed and I can only hope that the Housekeeper missed it. Having been affiliated with several Kimpton Hotels, I agree with you that we provide a very high level of service... More

Los Angeles, California
Senior Reviewer
8 reviews 8 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed April 2, 2013

We stayed here from March 22-25. I don’t know when we will be back in DC again, but I know we won’t stay anywhere else when we return. We were treated like VIPs from time of booking til the day we checked out. Sharon took great care of us. She sent us a fruit platter and cookies the day we... More

Was this review helpful? Yes
Abe L, Manager at Donovan House - A Kimpton Hotel, responded to this review

Hi TripItPris, Thanks for your review! What an awesome stay and OMG, love Sharon. She's super friendly and works the overnight shift, when's the last time you came across that? Thanks again for sharing and I'll take a look at the door! Cheers, Abe Abe Liao Assistant General Manager More

Philadelphia, Pennsylvania
Senior Contributor
22 reviews 22 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed April 2, 2013

We arrived late and were able to pull up right in front. I went inside and was greeted by many smiling faces. Felicia at the front desk made several quick calls and Skip, the bell hop and the valet went and helped my husband and daughter out of the car. Felicia also made sure the crib was already in the... More

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Abe L, Manager at Donovan House - A Kimpton Hotel, responded to this review

Hi ManayunkMichelle, Thanks for your review! Looks like you got to experience some of our very best in Felicia and Skip. I loved the ridiculously personal interaction Felicia had with your little one. Your story of excellent customer service is extremely pleasing, however not surprising considering the people you highlighted. I hope you will return to us soon, Abe Abe... More

Philadelphia, Pennsylvania
Senior Contributor
23 reviews 23 reviews
13 hotel reviews
16 helpful votes 16 helpful votes
2 of 5 stars Reviewed April 1, 2013

I checked in to the Donovan House on Friday March 29th booking a King Executive and from the very first impression the Hotel and service was highly disappointing. I pulled up to the front of the hotel where one can usually expect valet to be found...However this wasn't exactly the case. There was an attendant whom worked for the hotel... More

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Abe L, Manager at Donovan House - A Kimpton Hotel, responded to this review

Hi Mbl5687, Thank you for your review. All I can say, WOW. I'm so sorry we dropped the ball on your arrival experience. I don't think most people would have had a positive impression after that curbside experience. I promise to address that with the team. As for the room condition, after we transitioned the Hotel from another management company,... More

Princeton, New Jersey, United States
Reviewer
5 reviews 5 reviews
4 of 5 stars Reviewed March 31, 2013

This was my first trip to Washington DC so I did not know what to look for when booking a hotel as far as location. I ended up booking the Donovan after reading a few reviews on Trip Advisor. I'd like to start out by saying that my overall experience at the Donovan was favorable. I was travelling solo with... More

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Abe L, Manager at Donovan House - A Kimpton Hotel, responded to this review

Hi Heather S, Wow, what awesome detail in your review! I really appreciate all the comments. It helps me to know what needs to be addressed. While you mentioned an overall favorable experience, I did want to speak to a few things. Funny you mentioned ice machines, we are actually in the process of looking at installing machines on a... More

London, United Kingdom
Contributor
16 reviews 16 reviews
13 hotel reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed March 29, 2013

I stayed at Donovan House for two nights while on holiday in DC. I was made to feel very welcome by the staff from check-in to check out. The hotel has a secret agent theme and I thought the personalised 'raid the minibar' instructions addressing me as as Agent X was a nice touch. I also enjoyed the wine hour... More

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Abe L, Manager at Donovan House - A Kimpton Hotel, responded to this review

Hi JBSTITCH, Thanks for your review! Really appreciate all your positive comments about your stay. I really enjoyed how you pointed out our location. We are totally in the center of it all. Cheers and see you soon, Abe Abe Liao Assistant General Manager More

wilmington,nc
Top Contributor
78 reviews 78 reviews
24 hotel reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed March 29, 2013

First time at this hotel stayed because its a Kimpton chain. The decor is unique with brown leather and purple accents The leopard robes are complimentary during stay. The staff is friendly and they offer a 1 hour wine sampling each evening and the Asian fusion restaurant adjacent provides some samples. Room was and Executive queen but alraedy showing some... More

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Abe L, Manager at Donovan House - A Kimpton Hotel, responded to this review

Hi kenasa, Thanks for your review! What a great stay, but I'm very sorry about the Hot Water. Unfortunately, the situation was a bit out of our control, regardless I feel terrible. Like you said, it was rectified and I hope (fingers crossed!) you don't hold it against us. See you next time? Abe Abe Liao Assistant General Manager More

London, United Kingdom
Senior Contributor
39 reviews 39 reviews
9 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed March 28, 2013 via mobile

Lovely hotel situated in Washington DC only a few mins walk away from White House and a good number of restaurants / cafes to go to, plus a breakfast diner- which was convieneate! The location of the hotel makes it an excellent location to access all the main sites around Washington without stress. All we did was walk everywhere. As... More

Was this review helpful? Yes
Abe L, Manager at Donovan House - A Kimpton Hotel, responded to this review

Hi ChryssoG, Thanks for your review! Seems like you had an awesome time and really took advantage of our location. Sorry about the dust behind the bed, I'll be sure to pass this along to my Housekeeping Team. Cheers, Abe Abe Liao Assistant General Manager More

Washington DC, District of Columbia
1 review
4 of 5 stars Reviewed March 27, 2013

The service at Kimpton Hotels are enough to make you keep coming back but this hotel was beautiful with modern design and a great location for an interview downtown. I would recommend this hotel to anyone visiting the area and looking for a great location and great service.

Was this review helpful? Yes
Abe L, Manager at Donovan House - A Kimpton Hotel, responded to this review

Hi TravelGirl3434, Thanks for your review. Wow, awesome stay! Hope all went well with the interview. Then again, if it didn't, you wouldn't have to move to DC and can stay in our Hotel more often! Just saying... Cheers, Abe Abe Liao Assistant General Manager More

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Additional Information about Donovan House - A Kimpton Hotel

Address: 1155 14th Street, N.W., Washington DC, DC 20005
Phone Number:
Location: United States > District of Columbia > Washington DC > Downtown / Chinatown , Penn Quarter
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#13 Green Hotel in Washington DC
#22 Luxury Hotel in Washington DC
#42 Business Hotel in Washington DC
#55 Family Hotel in Washington DC
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Donovan House - A Kimpton Hotel 4*
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Also Known As:
Donovan Hotel a Thompson
Donovan House Washington Dc

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