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Donovan House - A Kimpton Hotel

4.0 of 5
1155 14th Street, N.W., Washington DC, DC 20005
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Donovan House - A Kimpton Hotel
Ranked #97 of 123 hotels in Washington DC
3.5 of 5 stars 25 Reviews
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25 reviews from our community

    Trip type
Traveler rating
    6
    10
    6
    2
    1
Date Rating
Paris, France
Senior Reviewer
7 reviews 7 reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed May 26, 2012 NEW

I arrived on a Saturday night and they had overbooked the hotel, you can’t help feeling totally disappointed nevertheless I appreciated the staff and manager's effort to fix the problem and sincere apologies as well as the free upgrade and apology letter. Apart from that incident the rest of my stay was perfect loved my room, the style and amenities... More

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New York City, New York
Contributor
20 reviews 20 reviews
Reviews in 11 cities Reviews in 11 cities
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed May 26, 2012 NEW

Stayed here for business while in D.C. for a few days. The room was clean, and the hotel facilities were nice. They had a small pool on the roof and a roof top bar. The hotel is close enough to everything, and the staff were very pleasant. Definetly recommend. More

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See 2 more reviews by ajaree for Washington DC
Cleveland, Ohio
1 review
4 of 5 stars Reviewed May 25, 2012 NEW

from check-in to check out the service was superior. including the hotel Restruant,the rooftop bar the door barman all we're warm and welcoming...Keyarna, Daysi, check in Jeanine, Louseny, Restruant , Eric ?( who started at 4:00 full arm tattoo with Koi on his right arm. ) Camille, Cherise.... the attentive service of the entire staff of this hotel is nothing... More

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Washington DC, District of Columbia
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed May 21, 2012 NEW

The Kimpton Hotel was the wedding home-base for our family, and we cannot say enough good things about the property and it's excellent staff. Everyone from Darryl and Daisey at the front desk, to Chris at the restaurant, and the hotel assistant general manager took great care of us and made sure that all our needs were met. We took... More

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Los Angeles
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed May 18, 2012
1
person found this review helpful

This hotel is prematurely run-down. I arrived from a late flight at midnight and had get switched to four different rooms before finding one that didn't smell like cigarette smoke and/or have stains all over the carpet. The manager was extremely apologetic. More

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MMJennings, General Manager at Donovan House - A Kimpton Hotel, responded to this review
May 21, 2012

Jack, So sorry to hear of your disappoining stay. Under the previous management this was a smoking hotel and of course Kimpton is non-smoking so you can imagine converting takes some doing. We have had an outside company come in to do reclamation of the smoking floor and will do a another follow up. All the rooms have been undergoing... More

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Westerville, Ohio
Senior Contributor
32 reviews 32 reviews
Reviews in 17 cities Reviews in 17 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed May 17, 2012

This property had just opened as a Kimpton when we stayed. Even so, the "new property" problems we experienced were minor and immediately corrected. We were on the third floor. Despite directly facing the very busy traffic circle, the room was very quiet. Loved the rooftop terrace! Not my favorite DC location but I would definitely stay again. Another fab... More

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See 4 more reviews by TessGeer for Washington DC
MMJennings, General Manager at Donovan House - A Kimpton Hotel, responded to this review
May 23, 2012

Tess, What a great review and coming from a Senior Contributor this is especially gratifying. Thanks so much for your kind words. We are getting better every day. Hope to see you here again soon, Mark More

Toronto, Canada
Senior Reviewer
6 reviews 6 reviews
Reviews in 5 cities Reviews in 5 cities
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed May 17, 2012
1
person found this review helpful

Was recently at the Donovan for 5 nights. The staff were friendly and helpful and the restaurant was good. I found they tried to make this hotel hip/modern but it fell short. The room was a bit tired - carpeting was coming up in a few spots, the ceiling in the bathroom was peeling/cracked. The shower was a bit odd.... More

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MMJennings, General Manager at Donovan House - A Kimpton Hotel, responded to this review
May 21, 2012

Hi Janbinto, Don't worry, we are well on the way to making this hotel more than "just okay." We Kimptonites have been deligently working away since we took over a few weeks ago to get everything in perfect working order and turn the Donovan House into something really special. We have had teams of engineers and cleaners from around the... More

New York
Contributor
14 reviews 14 reviews
Reviews in 9 cities Reviews in 9 cities
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed May 15, 2012

Well, this was my first Kimpton experience, and I sure hope that Donovan House is not their norm. I really was not impressed, and would caution you before you stay here. Donovan House is an old hotel that has recently been taken over by Kimpton, but there are still a lot of flaws. First, the location is mediocre, it's not... More

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MMJennings, General Manager at Donovan House - A Kimpton Hotel, responded to this review
May 16, 2012

Hi Ladycaterina, You are absolutely right! We do have lotion and wastebaskets in the bathrooms so I will definitely follow up with the Housekeeping Staff. I would like to hear more about the change in rate from what you booked on our website as I have not seen that happen. I can be reached at mark.jennings@kimptonhotels.com. Our customer comments have... More

Austin, Texas
1 review
4 of 5 stars Reviewed May 15, 2012

Quintessential Kimpton. Small, but funky, cool, and comfortable rooms. The Donovan has remarkable service. The front desk, room service - cool, polished, friendly. But get a load of this: the night manager took a personal interest in my call for sewing material to deal with a suit coat with a sudden lining problem. She took it on and sewed it... More

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MMJennings, General Manager at Donovan House - A Kimpton Hotel, responded to this review
May 16, 2012

Hi SandyK, Fantastic! Another great Kimpton Moment. This is a happening more and more since we took over the Donovan House! I know exactly who helped you and we will make sure to recognize her for showing such comfort and care. Hope to have you back soon, Mark Jennings More

Chatham, Massachusetts
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed May 14, 2012

From the moment we arrived, our expectations were exceeded, especially by Darryl. Check-in was an efficient breeze, and arriving during the daily happy hour was a refreshing surprise. Darryl helped us sort out a room change quickly, and took care of making restaurant reservations nearby. The rooms were clean and kitschy...sort of a retro-modern that characterizes the Kimptons here in... More

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Additional Information about Donovan House - A Kimpton Hotel

  • Donovan Hotel a Thompson
  • Donovan House Washington Dc
Address: 1155 14th Street, N.W., Washington DC, DC 20005
Price Range: $$

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Donovan House - A Kimpton Hotel
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