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Fairfield Inn & Suites Washington, DC/New York Avenue

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2305 New York Avenue NE, Washington DC, DC 20002
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Fairfield Inn & Suites Washington, DC/New York Avenue
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130 Reviews from our TripAdvisor Community

Traveler rating
    44
    38
    25
    9
    14
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47
29
9
32
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Plano, Texas
Top Contributor
62 reviews 62 reviews
12 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

good hotel Clean Good Beds. Shower is Ok coffee machine fridge in the room. Nothing wrong. The ONLY thing is.. It is far from the Centre (Union station) But a shuttle can bring you in the morning. Taxi from Union station is $11. if you want a taxi back to the airport there is a "taxi" with no taxi sign... More 

Was this review helpful? Yes
Sarah L, Manager at Fairfield Inn & Suites Washington, DC/New York Avenue, responded to this review

Dear Myriam; Thank you for your valuable feedback regarding your recent stay. We are very pleased to see that overall you had a nice stay. We are sorry to see that you had an unpleasant experience with the taxi service, thank you for pointing this out to us and other reviewers. For service to the airport because, we do not... More 

Colorado
Top Contributor
133 reviews 133 reviews
18 hotel reviews
32 helpful votes 32 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

A Fairfield. Nothing special. But definitely a rougher area. Lots of cops and security. I had no issues. Not close to the museums or the mall. DC in general has gotten so crazy busy it is really packed all the time.

Was this review helpful? Yes 1
Sarah L, Manager at Fairfield Inn & Suites Washington, DC/New York Avenue, responded to this review

Dear Guest; Thank you for taking the time to share your recent trip with us. We are pleased to see that overall you had a good experience at no issues at the hotel. We know that being on the outskirts of town in a more urban location gives people many different impressions of the area, we wish we could change... More 

madison,maine
Top Contributor
74 reviews 74 reviews
6 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We visited Dc this past week 4/2/-4/30.The hotel was fine,some of the staff could have been more help directing us on how to travel to and from the hotel to see the sites of DC.The hotel free shuttles to Union station should have run more. We never used them.We hired a private driver to take us to and from the... More 

Was this review helpful? Yes
Sarah L, Manager at Fairfield Inn & Suites Washington, DC/New York Avenue, responded to this review

Dear Fran; Thank you for being our guests and taking the time to leave us a review. We appreciate your honest feedback and sharing what you did and did not enjoy about your stay, that allows us the opportunity to improve where we can, and make note for future upgrades. We did have a brief issue with the hot water... More 

Pittsburgh, Pennsylvania
Senior Contributor
23 reviews 23 reviews
6 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed April 23, 2015

This my second time staying at this hotel. By far the cleanest hotel anywhere where I have stayed(lobby, dining room & room). Check in was fast, perhaps 10 minutes. My keys worked all week without having to get a recharge. The room had a microwave & refrigerator which worked & was spotless. The carpets were clean & fresh looking. The... More 

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Sarah L, Manager at Fairfield Inn & Suites Washington, DC/New York Avenue, responded to this review

Dear ToeBone; Welcome Back! Thank you for taking the time to express your satisfaction with your recent stay and leave such a glowing review on Trip Advisor for us. With a spirit to serve and a commitment to 100% guest satisfaction we are delighted to read that with the friendly service, clean hotel and over stay that we have exceeded... More 

Richmond, Virginia
Top Contributor
67 reviews 67 reviews
11 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed March 26, 2015

Decent clean hotel near the city Location isn't the best and there are really no restaurants near by except fast food places, no hotel restaurant either The breakfast is good and service from hotel staff was acceptable I would stay here again if in the area

Was this review helpful? Yes
Sarah L, Manager at Fairfield Inn & Suites Washington, DC/New York Avenue, responded to this review

Dear 804mini- I'd like to thank you for taking the time to leave us a review. We understand how important location is when selecting a hotel and appreciate you selecting ours. Unfortunately the one thing we cannot change is where we are, for this reason we offer a complimentary shuttle to and from Union Station/Metro at preset times, which is... More 

Pennsylvania
Top Contributor
74 reviews 74 reviews
37 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed March 25, 2015

Very friendly and helpful staff. While this hotel is just over 5 miles from City Center it takes a long time to get there. It took me almost an hour to get to city center in the morning. There are only fast food restaurants close by. Sit in restaurants are 2-3 miles and a cab/Uber away. Rooms are well appointed... More 

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Sarah L, Manager at Fairfield Inn & Suites Washington, DC/New York Avenue, responded to this review

Dear Shree; Thank you for taking the time to share your recent trip with us. I am pleased to read that overall you had a good stay and found the hotel to be clean, comfortable and quite. We understand the importance of location when selecting a hotel and can appreciate that were a great fit for some and not perfect... More 

Dundee, Illinois
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 23, 2015

Our 3-night stay (March 21-24 of 2015) was exceptional from the moment we stepped in the clean lobby. The lady, who was in-charge of continental breakfast, put a smile on my face every morning as she greeted each person with an upbeat lilt to her voice. My family and I were slated to take the shuttle bus back to the... More 

Was this review helpful? Yes 1
Sarah L, Manager at Fairfield Inn & Suites Washington, DC/New York Avenue, responded to this review

Dear Hollowfive; Thank you for selecting our hotel as your place to stay while touring Washington DC. We truly appreciate you taking the time to write a review, as we strive to always go above & beyond for our guests and we are pleased to see it showed and you enjoyed your stay. We'll make sure and pass along your... More 

Drexel Hill, PA
Contributor
12 reviews 12 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed January 20, 2015

I don't drive, and this hotel isn't near any Metro stations. There's adequate bus service and a helpful shuttle to Union Station (which did save me getting very wet on a rainy morning) but there are so many better-located hotels in the area. Having said that...this hotel did its best to win me over. The staff is great. The cleanliness... More 

Was this review helpful? Yes 1
Sarah L, Manager at Fairfield Inn & Suites Washington, DC/New York Avenue, responded to this review

Dear Thad; I’d like to thank you for taking the time to share your trip with us. We pride ourselves on delivering exceptional customer service with clean, comfortable guestrooms at a great value for our guests. I am pleased to see we met many of your expectations and you enjoyed your stay. We understand that our location while ideal for... More 

Cortland, New York
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed December 4, 2014

I stayed here in March, 2011 for three days. Was very clean. People were very accommodating. Shuttles were available to Union Station. Complementary breakfast with a large variety of choices. Showed up early and had no problem getting rooms. I chose "January 2014" in WHEN DID YOU TRAVEL because it was the earliest available date.

Was this review helpful? Yes
Sarah L, Manager at Fairfield Inn & Suites Washington, DC/New York Avenue, responded to this review

Dear Guest; Thank you for taking the time to write a review. We strive to always go above & beyond for our guests and we are delighted to see it showed and you enjoyed your stay. It was our pleasure having you as our guest and we look forward to seeing you again. Warm Regards; Sarah e-Commerce Manager Fairfield Inn... More 

1 review
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed November 1, 2014

Horrible service , horrible staff, they have damn near no amenities. Unreasonable and rude people. They aren't accomodating at all I stayed for one day and the impression They left was horrible. Do not stay here.

Was this review helpful? Yes 4
Sarah L, Manager at Fairfield Inn & Suites Washington, DC/New York Avenue, responded to this review

Dear B; Thank you for taking the time to share your recent experience with us. One of our key priorities is to provide the highest level of friendly and courteous service. While it was a pleasure having you here as our guest, your feedback regarding the service our team provided caught my attention. I am very sorry to learn that... More 

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