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Washington Hilton

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1919 Connecticut Ave. NW, Washington DC, DC 20009
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Washington Hilton
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Washington Hilton
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2,166 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Gainesville
Top Contributor
89 reviews 89 reviews
30 hotel reviews
66 helpful votes 66 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We needed a hotel near the church where we were to be married on May 2 and eventually chose the Washington Hilton mostly on the basis of cost as of eight months out. They were offering a room rate nearly $100 per night less than the Marriott Courtyard across the street and we needed to reserve a full week to... More 

Was this review helpful? Yes
Contributor
13 reviews 13 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

I was part of a large conference which utilized the meeting rooms and buffet lunch provided by the hotel. Those working the buffet and table service looked and acted like they hated life. Not just one or a few but everyone. I said hello to a few and they just looked at me. I asked where I could get another... More 

Was this review helpful? Yes
Steve_Cowan_GM, General Manager at Washington Hilton, responded to this review

Thank you for your review. Your satisfaction is very important to us, and we appreciate your feedback. I am so sorry that we were not able to exceed your expectations during your stay. We hope to have another opportunity to serve you if your travels bring you back to DC. More 

Alameda, California
Top Contributor
77 reviews 77 reviews
18 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

I have stayed here at the same time for the last 3 years. Although pricey for a Hilton I have found the rooms to be clean comfortable. The staff has been courteous and helpful. Caution though this hotel no longer gives lounge access to gold members.

Was this review helpful? Yes
Steve_Cowan_GM, General Manager at Washington Hilton, responded to this review

Thank you for taking the time to write such a wonderful review about your experience at the Washington Hilton. Your comments specifically about our staff makes me very proud. We look forward to seeing you again on your next trip to DC! More 

Minneapolis, Minnesota
Senior Contributor
43 reviews 43 reviews
30 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

How on earth could I give a bad review to hotel that upgraded me to the Presidential Suite?! Check-in was wonderful as my Diamond status was noted and as a result upgraded to an amazing suite. Only thing missing was an entourage and a party! Even worse - I was only there ONE NIGHT so couldn't even really enjoy it!... More 

Was this review helpful? Yes 1
Steve_Cowan_GM, General Manager at Washington Hilton, responded to this review

Thank you for staying with us and for taking the time to comment. We continually strive to exceed guest expectations and I am pleased that you had an enjoyable visit. We look forward to welcoming you back on your next trip to DC! More 

Surfside Beach, South Carolina
Senior Reviewer
6 reviews 6 reviews
48 helpful votes 48 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

This hotel is in a great location and they are always adding rooms. Very up to date. Clean, well kept hotel. Little pricey, especially restaurants, but worth the price. Happens to be same hotel where President Ronald Regan was shot outside as he left the hotel.

Was this review helpful? Yes
Steve_Cowan_GM, General Manager at Washington Hilton, responded to this review

Thank you for taking the time to write such a wonderful review about your experience at the Washington Hilton. We look forward to seeing you again on your next trip to DC! More 

Hartford, Connecticut
Top Contributor
79 reviews 79 reviews
28 hotel reviews
40 helpful votes 40 helpful votes
3 of 5 stars Reviewed 3 days ago NEW via mobile

It's a huge hotel with a lot going on all the time. This review does need to be qualifies. If you are in DC because you know your way Around, Georgetown is on your itinerary and you have kids where a pool will make you a hero, this is your place. The rooms are average as is the price. The... More 

Was this review helpful? Yes
Steve_Cowan_GM, General Manager at Washington Hilton, responded to this review

Thank you for taking the time to write a review about your recent stay at our hotel. We appreciate your feedback and we are taking your comments into consideration as we improve our on-property experience. We hope to have another opportunity to serve you on your next trip to our area. More 

Providence, Rhode Island
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 3 days ago NEW

The hotel was huge and the rooms were tiny. Going to the room was walking down and endless corridor in a curve. It felt like a bad dream. I was also very noisy and there was no place quiet to sit and relax.

Was this review helpful? Yes
Steve_Cowan_GM, General Manager at Washington Hilton, responded to this review

Thank you for taking the time to write a review about your recent stay at our hotel. We appreciate your feedback, and we’re very sorry you were unhappy with the layout of the property. As well, we appreciate your feedback about the noise. Your comments will us improve our guest experience. We hope you will consider staying with us again. More 

Waltham, Massachusetts
Senior Contributor
42 reviews 42 reviews
9 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

We stayed here for 2 nights.This hotel is over priced and too crowded for attention. The room was small and with no refrigerator and microwave. I found Doubletree and Garden Inn's much better that this. The self parking was $36 and the resturant way over priced. We could hear people talking and singing on adjacent rooms. Comeon this is Hilton... More 

Was this review helpful? Yes 1
Steve_Cowan_GM, General Manager at Washington Hilton, responded to this review

Thank you for taking the time to write a review about your recent stay at our hotel. We appreciate your feedback, and we’re very sorry you were unhappy with your experience. Guest feedback is incredibly important to us. We are taking your comments into consideration as we take the steps necessary to make it right for you and our future... More 

Toronto, Ontario, Canada
Senior Contributor
26 reviews 26 reviews
8 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

two night stay on our way to north carolina (watch the highway going south - its a busy one) .. breakfast was awesome ... there were lots of specials and deals and our waiter for dinner was the best i think i have ever had - this was a few years ago so hopefully he is still there and they... More 

Was this review helpful? Yes
Steve_Cowan_GM, General Manager at Washington Hilton, responded to this review

Thank you for taking the time to write such a wonderful review about your experience at the Washington Hilton. We look forward to seeing you again on your next trip to DC! More 

Fairfield, Connecticut
Top Contributor
81 reviews 81 reviews
53 hotel reviews
60 helpful votes 60 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

I needed a hotel in Adams Morgan and this turned out to be a pretty good choice. The rate was excellent and check in fairly seamless. The room on the Executive Floor was large and the bed was comfortable. The cons include a swimming pool which is too small for the property and a breakfast room with less than stellar... More 

Was this review helpful? Yes 1
Steve_Cowan_GM, General Manager at Washington Hilton, responded to this review

Thank you for your review. Your satisfaction is very important to us, and we appreciate your feedback. I am so sorry that you had a disappointing experience in our Executive Lounge. Your feedback will help us improve. We hope to have another opportunity to serve you if your travels bring you back to DC. More 

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