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Washington Hilton

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1919 Connecticut Ave. NW, Washington DC, DC 20009
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Washington Hilton
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Washington Hilton
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2,084 reviews from our community

Traveler rating
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    911
    424
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    61
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Boston, Massachusetts
Contributor
13 reviews 13 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed yesterday NEW

Our room was on the concierge floor (10th) where they have their lounge that offers continental breakfast, lunch and dinner. You've got to get to the lounge at the right time though because food didn't seem to last very long and were not replenished frequently. You might just end up with mixed nuts and a drink if you missed dinner... More 

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Atlanta, Georgia
Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 days ago NEW

The Washington Hilton is a large hotel with good service from front desk and concierge. I stayed there during the Cherry Blossom festival so hotel prices in the city were higher than normal. Overall I enjoyed the experience, but the room was moderately clean (corners were cut - not fresh shampoo/conditioner/lotion, hairs in tub, older stains on floor). The location... More 

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1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

The Washington Hilton is by far the very best Hilton in the USA. The reason being employees like Guy Burton bring so much to your stay. He is dedicated and always has a positive attitude. I also hope that management recognizes that fact. The overall staff is also excellent.

Was this review helpful? Yes 1
San Francisco, California
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

The hotel is large with many amenities-restaurants, bar, work out facilities, and a great location. Many wonderful restaurants, bars, coffee shops and boutiques up and down Ct. Avenue. Great location to get to the sites and museums in Washington, D.C. Taxis are very available in front of the hotel.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes 2
Palm Beach Gardens, Florida
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

This is by far the noisiest hotel I have stayed in. Children running up and down the hall at all hours of the day and night. My son and I went to the executive lounge upstairs and were made to feel very uncomfortable for bring our own bottle of wine. A simple comment about not allowing the wine would have... More 

Was this review helpful? Yes 5
Steve_Cowan_GM, General Manager at Washington Hilton, responded to this review

First of all, thank you for your review of your past stay at our hotel. We always appreciate hearing from our guests - including when comments help identify ways we can improve. I understand that the noise was an issue during your stay; while we do have additional security and overnight managers available during high traffic periods - we regret... More 

Boston, United States
2 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 4 days ago NEW

No control over drunken guest and kids running through hallways ringing doorbells throughout the night. Security was non-existent and the staff did nothing. Room was handicapped just off elevator area. The heating and A/C was useless. The shower consisted of an open area with a sprayer on a metal hose. What a waste of money.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes 3
Steve_Cowan_GM, General Manager at Washington Hilton, responded to this review

Thank you for your review of your past stay at our hotel. Myself and our team appreciate hearing from our guests - including providing feedback on ways we can improve. I understand that noise was an issue during your stay, and I have shared your review with our security team. While we have additional security and overnight managers staffed during... More 

West Seneca, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

clean and very friendly walking to places and pick up to visit and return back to hotel after sites food was good sitting area for our phone chargers to get a charge not having to sit in room very helpful check in and hold your bag area for the amount of people that were checking in and out u never... More 

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes 1
Orlando, Florida
Senior Reviewer
6 reviews 6 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

My husband and I thoroughly enjoyed our stay, which was made pleasant by the thoughtfulness and pleasantry of the hotel staff. Everyone was so friendly, the buffet breakfast was terrific (omelette bar!) and we actually had more fun in the 2 hotel bars than the bars in the neighborhood. Location was decent - we walked to the Metro station and... More 

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes 1
Clovis, CA, United States
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

Booked three nights at the Washington Hilton months in advance for an annual conference in April. Due to airplane delays we did not arrive until very early in the morning (2 a.m.), hours later than expected. The front desk advised us there were no more rooms and we would need to be moved to another hotel. They provided cash for... More 

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes 2
Steve_Cowan_GM, General Manager at Washington Hilton, responded to this review

I’m sorry we were unable to accommodate you during your recent trip through our area due to the flight delays causing your late arrival and that a room wasn’t ready for check-in when you came back to our hotel. We know this experience was frustrating and difficult for you. Please accept our apology for the unfortunate circumstances. More 

London, England, United Kingdom
Senior Contributor
31 reviews 31 reviews
26 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

Stayed one night for leisure purposes. First time visiting Washington so picked this hotel as was a good price for the location/rating. Self parking not well signposted. Had issues with valet parking, pulled at main entrance and was informed by an employee to go to the other entrance down below but when we got the entire luggage out the employee... More 

Was this review helpful? Yes 1
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