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Washington Hilton

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1919 Connecticut Ave. NW, Washington DC, DC 20009
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Washington Hilton
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Washington Hilton
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2,018 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Washington, D.C.
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 of 5 stars Reviewed yesterday NEW

Stayed at the hotel for a few days to attend a conference held there. The room was clean, and modest. Unfortunately, that is the nicest thing I can say about the property. I ate lunch in the pub styled dining room. It was a mess. Service was super slow, I had to wait twenty minutes just to get my check.... More 

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Lexington, Kentucky
Senior Contributor
25 reviews 25 reviews
7 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

This is a very good hotel. Clean, quiet, nicely appointed, and reasonably priced! I was looking for a hotel that is within the allotted reimbursement for federal agencies and it is NOT EASY in Washington, DC. The Washington Hilton (where Reagan got shot!) is inexplicably within that allowance. I would say that the best thing was the friendliness of the... More 

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Steve_Cowan_GM, General Manager at Washington Hilton, responded to this review

Thanks so much for your great review! It's important to us that our guests get a great value when coming to DC and want you to know how much we appreciate your business. We look forward to having you back. More 

Louisville, Kentucky
Senior Contributor
24 reviews 24 reviews
8 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 2 days ago NEW

I used US Airways vacations to book airfare and hotel in order to stay at Washington Hilton due to proximity to my conference. The Hilton was sold out for the days needed on all other websites. Then the Hilton arbitrarily moved my reservation to a different area Hilton without even contacting me!! It took US Airways Vacations and me over... More 

Was this review helpful? Yes 1
Steve_Cowan_GM, General Manager at Washington Hilton, responded to this review

I sincerely apologize for the inconvenience you experienced during your recent trip. We always appreciate hearing from our guests - including comments that help identify ways we can improve. I thank you for your flexibility as we experienced an abnormal situation with your reservation. I have shared your review with our team. I do hope the next time you return... More 

Greenville, South Carolina
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Stayed at the DC Hilton this week. Overall the hotel is very good. The guest rooms must have been upgraded sometime ago and will be ready for another. Bathroom was small but adequate. If you are looking for a big hotel and a fair price you might choose the DC Hilton.

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Steve_Cowan_GM, General Manager at Washington Hilton, responded to this review

Thanks for taking the time to review the Washington Hilton. It's great to read you enjoyed your overall stay. We look forward to welcoming you back on your next trip to DC! More 

Somerset, New Jersey
Top Contributor
88 reviews 88 reviews
25 hotel reviews
32 helpful votes 32 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

My stay at the Washington Hilton was good. The hotel is enormous, making it hard to navigate at times. This hotel is probably better suited for large conferences, which I was there for, because of the space, but not sure I would stay here for personal travel. The best part of this hotel are the tons of nearby eateries.

Was this review helpful? Yes
Steve_Cowan_GM, General Manager at Washington Hilton, responded to this review

Thanks so much for reviewing the Washington Hilton! Our location is such an advantage versus other hotels in DC. We are so glad that you enjoyed your overall stay and hope to welcome you back in the near future. More 

Chapel Hill, United States
1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

The heating and air vent in the room blows directly on to the bed. It creates discomfort both because of temperature variability and dryness. Only solution I found was to turn off the system. When I did this I was able to hear every small noise in the hall.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes 2
Steve_Cowan_GM, General Manager at Washington Hilton, responded to this review

We appreciate your feedback and apologize for the discomfort you experienced from our heating and air system. I am actively working with our team to address your concerns and hope we can invite you back for a much better experience. More 

Senior Contributor
30 reviews 30 reviews
26 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

I found the hotel nice but never did figure out the layout. I always ended up walking in circles. Others have complained about the size of the rooms. I thought it was pretty standard. Yes the bathroom counter space was small but I loved the lighting, especially the night light. The walls are thin as i could hear the phone... More 

Was this review helpful? Yes
Steve_Cowan_GM, General Manager at Washington Hilton, responded to this review

Thanks you so much for reviewing the Washington Hilton! Glad you enjoyed your overall stay. We look forward to welcoming you back soon! More 

San Francisco, California
Senior Contributor
36 reviews 36 reviews
29 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Very central location. Rooms are on the small side, but it is expected for the located. For a place this large, the gym is tiny and the air is not very good. You can end up with one of the back rooms and have to walk a mile from the elevator. Right now there is another wing under construction so... More 

Was this review helpful? Yes 1
Steve_Cowan_GM, General Manager at Washington Hilton, responded to this review

Thank you for your review. It is nice to see that you enjoyed your overall stay. I would like to apologize for the construction noise from our neighboring property. We will take your comments into consideration as we continue to work through this period. We look forward to welcoming you back on your next visit to Washington DC. More 

Indianapolis, Indiana
2 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

Pros: Great staff, good service, wonderful location, good conference facility. Cons: Lukewarm showers, small guestrooms, charges for in-room internet, charges to hold your bags after you check out of your room. For $269 per night I would expect free internet, hot water and complimentary bag storage!

Was this review helpful? Yes 2
Steve_Cowan_GM, General Manager at Washington Hilton, responded to this review

Thank you for your review of your recent stay with us. I always appreciate hearing from our guests – including places of improvement. We pride ourselves in getting it right and really value your feedback. We look forward to your returning to stay with us on your next trip to DC! More 

Chicago, Illinois
Senior Contributor
22 reviews 22 reviews
11 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

After having attended a previous conference in another city, I arrived tired, worn out and hungry. The front desk was just amazing. They welcomed me, came from behind the desk to get my luggage themselves, told me to go upstairs and get some sleep and had the luggage sent up. Now I know that checking you in and getting luggage... More 

Was this review helpful? Yes 1
Steve_Cowan_GM, General Manager at Washington Hilton, responded to this review

Thank you for staying with us and for taking the time to comment. We continually strive to exceed guest expectations and I am pleased that you had an enjoyable visit. I will be sure to pass on your high praise to Jeanette and the Front Office Team. We look forward to welcoming you back on your next trip to DC! More 

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