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Washington Hilton

3.5 of 5 1919 Connecticut Ave. NW, Washington DC, DC 20009
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Washington Hilton
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Washington Hilton
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1,970 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Chicago
Top Contributor
298 reviews 298 reviews
62 hotel reviews
131 helpful votes 131 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Okay, they had two big conferences in progress when we were there, but they let some housekeeping slip. In our three day stay, our room was cleaned but there was no bath mat, no replacement of coffee service, no second glass in the bath and no hand towel. This property is better than that. On the plus side, every member... More 

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Spartanburg, South Carolina
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

We enjoyed our stay at the Washington Hilton during an American Legion conference. The meeting rooms were beautiful and very nice. The hotel staff was always pleasant and helpful. We enjoyed a good lunch at the Coffee and Tea Café for a reasonable price. Really enjoyed their gift shop! We stayed in a standard room with two double beds and... More 

Was this review helpful? Yes 1
Steve_Cowan_GM, General Manager at Washington Hilton, responded to this review

Thank you for taking the time to write such a wonderful review about your experience at the Washington Hilton. Your comments specifically about our staff make me very proud. We look forward to seeing you again on your next trip to DC! More 

Columbia, Missouri
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago NEW

A recent stay at the Washington Hilton was most enjoyable, starting with the check-in. Staff was gracious and accommodating. Hotel was clean and quiet on our floor. Elevators are amazingly fast and efficient. A winter storm delayed our D.C. departure, and we had to stay an additional night. We were able to stay at the hotel, at the same rate... More 

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Steve_Cowan_GM, General Manager at Washington Hilton, responded to this review

Thank you for staying with us and for taking the time to comment. We continually strive to exceed guest expectations and I am pleased that you had an enjoyable visit. We look forward to welcoming you back on your next trip to DC! More 

Duncannon, United States
1 review
4 of 5 stars Reviewed 1 week ago NEW

Each year our group travels to D.C. This year we had extreme weather issues on day of arrival. The Hilton was ready for us. We had a trainee at the desk for check in, our room was ready, the bell captain was unloading our luggage and the valet was checking in our car. From arriving at door to our room... More 

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Steve_Cowan_GM, General Manager at Washington Hilton, responded to this review

Thank you for taking the time to write such a wonderful review about your experience at the Washington Hilton. We look forward to seeing you again on your next trip to DC! More 

Alexander City, United States
1 review
4 of 5 stars Reviewed 1 week ago

This was my second year at this conference and the hotel is one of the high points of the trip. Rooms are nice and the hotel is quiet so you can actually sleep. No free internet in the rooms but WIFI in public areas is great. A lot of good eating choices in the local area and all within walking... More 

Review collected in partnership with Hilton Hotels & Resorts

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Steve_Cowan_GM, General Manager at Washington Hilton, responded to this review

Thanks so much for reviewing the Washington Hilton! Our location is such an advantage versus other hotels in DC. We are so glad that you enjoyed your recent stay with us and look forward to welcoming you back in the near future. More 

Los Angeles, United States
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 1 week ago

Terrible experience with some rooms having live bed bugs! They charge wrong rates; they loose checks that are mailed to them in advance of arrival, and they have the nerve to charge even more for their incompetence. I would NEVER stay at this nightmare hotel again.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes 2
Steve_Cowan_GM, General Manager at Washington Hilton, responded to this review

I want to apologize for the unfortunate experience that you had at our hotel. The health and safety of our guests is of the utmost importance and is always a focal point of our operations in order to continue providing our guests with a great experience. We would love an opportunity to speak to you about your experience make it... More 

Syracuse, United States
1 review
4 of 5 stars Reviewed 1 week ago

The room was properly priced for the area and for the length of stay. The staff was very helpful an courteous. The food was a little expensive and not very good. Could have been an off day for the cook but my chicken was burnt.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Steve_Cowan_GM, General Manager at Washington Hilton, responded to this review

Thank you for your review. It is nice to see that you enjoyed your overall stay. I would like to apologize for your experience with the quality of food. I have shared your comments with our Food and Beverage team. Please be assured that this is not the norm at the Washington Hilton. We look forward to welcoming you back... More 

Spearfish, South Dakota
Top Contributor
139 reviews 139 reviews
33 hotel reviews
45 helpful votes 45 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Here for a three day conference. I am writing this review mid-way through but feel safe in doing so. I arrived tired and was met by a very friendly and helpful front desk staff member, "Princess". She was quick with answers to my questions and was efficient at checking me in. The coffee shop makes a good latte. The restaurant... More 

Was this review helpful? Yes
Steve_Cowan_GM, General Manager at Washington Hilton, responded to this review

Thanks for taking the time to review the Washington Hilton. It's great to read you enjoyed so many things about our hotel. We’ll gladly have you back on your return trip to Washington DC! More 

Sammamish, Washington
Top Contributor
60 reviews 60 reviews
57 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed 1 week ago

Was recently here for a week for work and liked many aspects of the hotel but was disappointed in others. The hotel is older with some history (Ronald Reagan shooting in 1981) but the updates that have been done in the meeting spaces, lobby area, bar areas are all great and easy to navigate after a day. The location is... More 

Was this review helpful? Yes
Steve_Cowan_GM, General Manager at Washington Hilton, responded to this review

Thank you for your review. Your satisfaction is very important to us, and we appreciate your feedback. I am so sorry that we were not able to exceed your expectations during your stay. We hope to have another opportunity to serve you if your travels bring you back to DC. More 

Huntsville, United States
1 review
1 of 5 stars Reviewed 1 week ago

If you are chaperoning a student group, your worst nightmare might be to have a stranger check in to one of your guest rooms while it is still occupied by a student. Yes, that happened. Around midnight. If you are traveling a long way to attend a conference, you may also expect your room to be ready when you check... More 

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes 2
Steve_Cowan_GM, General Manager at Washington Hilton, responded to this review

I appreciate your review of your recent experience at our hotel. I'm very sorry for the disappointing service that you received; I will make sure to address these issues with our staff. Please know that this is not the Norm at the Washington Hilton. Exceptional guest service is the foundation of our brand promise and your feedback helps us to... More 

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Additional Information about Washington Hilton

Address: 1919 Connecticut Ave. NW, Washington DC, DC 20009
Phone Number:
Location: United States > District of Columbia > Washington DC > Adams Morgan , Upper Northwest
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Washington Hilton 3.5*
Number of rooms: 1070
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Also Known As:
Washington Hilton Hotel Washington Dc
Hilton Hotel Washington Dc
Hilton Washington Dc
Washington Dc Hilton
Hotel Style:
#70 Business Hotel in Washington DC
#75 Family Hotel in Washington DC

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