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Comfort Inn Downtown DC / Convention Center

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1201 13th St NW, Washington DC, DC 20005
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Comfort Inn Downtown DC / Convention Center
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Comfort Inn Downtown DC / Convention Center
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647 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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New York City, New York
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

Raj is a hands on manager and makes sure that quality is delivered Fitness center and breakfast have been updated, and both areas are clean and pleasant Front desk staff were courteous and professional. My group has been staying at this hotel during Police Memorial since they opened

Was this review helpful? Yes 1
Rochester, New York
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

we traveled to DC for Law Enforcement week. The hotel was perfect for what we needed. Very clean room and a great breakfast. Dantise, the evening front desk staff was so friendly-making you feel right at home. Just a few blocks from the metro made it very convenient to get around. Would definitely stay again.

Was this review helpful? Yes 1
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Had a one night stay for a tourist visit in March. Great location, wifi, and breakfast. Clean and comfortable bed! First room was far too noisy on the bottom floor and noisy fan. Staff happily changed the room to an upper level, and was very happy with this change! Thank you

Was this review helpful? Yes 1
gmdc601, General Manager at Comfort Inn Downtown DC / Convention Center, responded to this review

Emy Thank you for staying with us and sharing your comments. Have a great day More 

Charlottesville, Virginia
Senior Contributor
29 reviews 29 reviews
21 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The valet parking works very well -- a cheerful lad served us and even carried our bags up the steps in the entryway. While the parking service was $30, it was timely and stress-free -- better than I've experienced elsewhere in the district. The staff were uniformly pleasant. Everything was clean and operational. The neighborhood, while not first-class, is not... More 

Was this review helpful? Yes 1
gmdc601, General Manager at Comfort Inn Downtown DC / Convention Center, responded to this review

JoeBob Thank you for your feedback. I am glad to hear you enjoyed your interaction with our valet company but was disappointed to read that you were not completely satisfied with your stay at our property. I apologize for our hotel not meeting expectations and would welcome any additional feedback, please contact me directly at david.brooks@baywoodhotels.com. Yours in Hospitality, David... More 

Kansas
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

The hotel was clean, staff were very friendly, breakfast was good, although the hotel was very busy there was always enough food for everyone. The front desk staff always did their best to give advise regarding sightseeing in DC, and how to get to the touristic attractions. the rooms are small in general, but I would not expect anything else... More 

Was this review helpful? Yes 1
Bath, New York, United States
Contributor
17 reviews 17 reviews
4 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Stayed 2 nights at this hotel for a business trip. Hotel is not big but makes great use of the space they have. Lobby is clean and welcoming. The staff is one of the best I have ever encountered when traveling. When you get told "call me of you get lost" by the person at the desk you know you... More 

Was this review helpful? Yes 2
gmdc601, General Manager at Comfort Inn Downtown DC / Convention Center, responded to this review

mommapamc - What great comments ! Thank you for sharing them and staying with us. We hope to see you again soon - Do not forget to call if you get lost :) Sincerely Comfort Inn DC Team More 

Spring Lake, New Jersey
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed April 17, 2015

This hotel is a great place to stay. It is conveniently located in Downtown DC. The Metro train and bus are nearby. The neighborhood is upscale and safe to walk. In the evening the outside of the hotel is lit-up and easy to find. It is clean and updated. The rooms are nicely decorated. The entire staff is very welcoming,... More 

Was this review helpful? Yes 2
gmdc601, General Manager at Comfort Inn Downtown DC / Convention Center, responded to this review

Frederick Thank you for your kind words - we hope to see you again in the very near future. Comfort Inn DC Team More 

Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 4, 2015

This was the best trip with the best hotel stay ever. They went above and beyond to make our stay great. We had wonderful room at the top floor with a great view of beautiful Washington DC. The room was so cozy and they helped us with everything that we needed for a memorable stay. We would go back in... More 

Was this review helpful? Yes 1
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed April 3, 2015

I booked a hotel room several weeks in advance for a conference and was given confirmation of my reservation. The hotel then emailed one week prior to the event, saying they overbooked, and would have to cancel the reservation. They did not offer a discounted rate and did nothing to rectify the situation, only stating that I should make other... More 

Was this review helpful? Yes 2
gmdc601, General Manager at Comfort Inn Downtown DC / Convention Center, responded to this review

Michael We do apologize for this inconvenience and understand your frustration. I hope that we were able to make the situation a little better with options we made available. I do look forward to speaking with you further David Brooks - General Manager david.brooks@baywoodhotels.com 202.682.5300 Hotel 202.719.1630 Office More 

London, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 27, 2015

What a great place to stay with an excellent location. Everything i needed was easily within 15 mins walk this includes the White House and other tourist locations. The rooms were clean and functional with a coffee maker and fridge for my beer. The customer service was great and all staff friendly and couldn't do enough to help. Special mention... More 

Was this review helpful? Yes 1
gmdc601, General Manager at Comfort Inn Downtown DC / Convention Center, responded to this review

Thank you for taking the time to share your comments with us. Raj and his team go above and beyond and they will be thrilled to read your comments. Yours in Hospitality, David Brooks - General Manager More 

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