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Comfort Inn Downtown DC / Convention Center

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1201 13th St NW, Washington DC, DC 20005
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Comfort Inn Downtown DC / Convention Center
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Comfort Inn Downtown DC / Convention Center
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634 reviews from our community

Traveler rating
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160
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Chesapeake, Virginia
Senior Contributor
41 reviews 41 reviews
11 hotel reviews
20 helpful votes 20 helpful votes
1 of 5 stars Reviewed 2 days ago NEW

My review is two part. One is the hotel, the other is the room. The room itself was great, I really loved the computer work desk and the headboard lighting. It was a great room for a business trip. HOWEVER, the hotel itself is exhausting. The hotel is built in this odd shaped skinny building, no parking lot so you... More 

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Mildenhall
Senior Reviewer
6 reviews 6 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

Ok....so only a comfort inn but the service in this hotel is amazing with nothing being too much trouble. Also the included breakfast is excellent, fresh waffles, bacon egg, sausage....Nice and close to main attractions. See you next year!!!!

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Brooklyn New York, USA
Senior Contributor
25 reviews 25 reviews
11 hotel reviews
20 helpful votes 20 helpful votes
2 of 5 stars Reviewed 1 week ago

We arrived this Comfort Inn at 1:30am after a long, exhausting day of travel. It was about 20 degrees outside in the February night. When we walked into our room, the A/C was on full blast. Oy. The front desk could not book us into another room. I turned on the heat, but the room never got into the 60’s.... More 

Was this review helpful? Yes 1
gmdc601, General Manager at Comfort Inn Downtown DC / Convention Center, responded to this review

TomGray Thank you for sharing your feedback on your recent stay with us. I am disappointed to hear that your room thermostat was not proper temperature for the season and your taxi was delayed. I will certainly address these concerns with our team. Please accept my sincere apologies for falling below your expectations and I hope that you will give... More 

Columbia, Maryland
1 review
5 of 5 stars Reviewed 2 weeks ago

This hotel's staff is very helpful, nice and attentive. We had a nice room that was clean, moderate, comfortable size. The beds were comfortable. It was very convenient to DC convention center. Really liked staying there.

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Winchester, Virginia
2 reviews
5 of 5 stars Reviewed 2 weeks ago

As a fellow Comfort Inn employee, I always like to find brand ambassadors that highlight our commitment to excellence. This hotel most certainly did. The first contact was with the Front Desk Agent, Dantise who gave me advise on the best way to get there and then helped me get to my concert (Barry Manilow! Whoo-Hoo!). She then helped us... More 

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New City, New York
1 review
5 of 5 stars Reviewed 3 weeks ago

We were very pleased with the service and the staff particularly Raj the desk manager who was extremely helpful in allowing us to check in a few minutes earlier. and always asked if everything was alright and if there was any thing more we needed, the rooms were clean and we enjoyed a complimentary breakfast. Everyone we dealt with courteous... More 

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Washington DC, District of Columbia
Senior Contributor
33 reviews 33 reviews
9 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 3 weeks ago

This hotel is clean and the staff is very helpful and inviting. Stayed for business at the Convention Center. Easy 4 block walk to the DC Convention Center. Rooms are on the small side, with basic appointments. The rooms can be a little drafty...windows are a little older, so a decent amount of cold air comes through. Bathroom was particularly... More 

Was this review helpful? Yes 1
gmdc601, General Manager at Comfort Inn Downtown DC / Convention Center, responded to this review

novicetraveler51 Thank you for sharing your comments with us. We are happy to hear you enjoyed your stay and hope you will visit us again to experience our 4 and 5 star service. Yours in Hospitality, Comfort Inn DC Team More 

Moscow, Russia
Contributor
15 reviews 15 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I chose this place based on the location, as it is within walking distance of all the major attractions. Also there are a few metro stations and bus stops if you need to go anywhere else. The room was very nice, small and simple yet cozy and relatively new. There is a percolator type thing for hot water/coffee in the... More 

Was this review helpful? Yes 1
gmdc601, General Manager at Comfort Inn Downtown DC / Convention Center, responded to this review

Dramatika We are very glad you enjoyed your stay, thank you for sharing your comments with us. Comfort Inn DC Team More 

1 review
5 of 5 stars Reviewed 4 weeks ago

We stayed for 7 nights through cold blustery weather. Dantise was very helpful finding ways around DC that help make our trip enjoyable under tough conditions. Evening warm cookies were a nice treat. Rooms were clean and quiet.

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Senior Contributor
33 reviews 33 reviews
17 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed February 18, 2015

The hotel is located well and within walking distance to most things in Washington DC (although that's true for most things in DC). The first problem was evident within seconds of arrival - there were steps up to the front desk, which can be a problem should you have children. The lifts were also always extremely busy, which meant that... More 

Was this review helpful? Yes 4
gmdc601, General Manager at Comfort Inn Downtown DC / Convention Center, responded to this review

Sammie-Jo Thank you for your feedback on your recent stay with us. I am sorry to hear you weren’t delighted with our property. Our elevator renovation will be complete March 2015 and we hope you are able to return to experience two brand new elevators. We will look into the possibility of third waffle maker since they are so popular... More 

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