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Comfort Inn Downtown DC / Convention Center

2.0 of 5 1201 13th St NW, Washington DC, DC 20005
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Comfort Inn Downtown DC / Convention Center
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Comfort Inn Downtown DC / Convention Center
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576 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Derby, United Kingdom
Top Contributor
141 reviews 141 reviews
123 hotel reviews
372 helpful votes 372 helpful votes
3 of 5 stars Reviewed 1 week ago

We stayed 2 nights at this hotel as part of a tour of eastern USA. We should have been staying in Alexandria but were switched here at the last moment..... We had a room on the 6th floor and were very disappointed (room 608) It had one three quarter sized bed (we had had two such beds all holiday) and... More

Was this review helpful? Yes 1
gmdc601, General Manager at Comfort Inn Downtown DC / Convention Center, responded to this review

EPD Thank you for taking the time to share your comments regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience... More

Fort Bragg, North Carolina
1 review
5 of 5 stars Reviewed 1 week ago

I spent 3 amazing nights in the city at this hotel. I must say that the customer service from the agent Dantise at time of check-in definitely exceeded my expectations! Dantise was courteous, professional, and quite informative about accomodations, as well as she knew gave great directions about surrounding sites/stores/restaurants. The others on staff were quite pleasant as well. The... More

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gmdc601, General Manager at Comfort Inn Downtown DC / Convention Center, responded to this review

Thank you very much for the 5-star review. It is wonderful when our guests recognize our team’s efforts, Dantise is an exceptional team member. We are glad that you enjoyed your stay with us and cannot wait to see you again around Thanksgiving. Yours in Hospitality, David Brooks - General Manager More

Ithaca, New York
2 reviews
5 of 5 stars Reviewed 1 week ago

Spent three highly enjoyable nights at this Hotel over the Holiday weekend and would not hesitate to return. Starting with Raj the Manager on Duty, all the staff were VERY friendly and customer focused. The room was spotless, well appointed and furnished more like an upscale boutique Hotel rather than a franchised property. The Breakfast was "well done" and the... More

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Burlington, North Carolina
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Our stay at this hotel was comfortable and completely met the needs for this short trip. It is in a lovely and convenient location in the city, within reasonable walking distance to the bus and metro stations. It is near lovely neighborhoods and we were able to walk all around and see them all. The staff were personable and helpful... More

Was this review helpful? Yes 1
gmdc601, General Manager at Comfort Inn Downtown DC / Convention Center, responded to this review

Teresa Thank you so much for the 5-star review! It is truly wonderful when our guests recognize our efforts and take the time to provide feedback. I am glad that you enjoyed your stay with us and hope to welcome you back again in the future. Sincerely, Comfort Inn DC Team More

1 review
4 of 5 stars Reviewed 1 week ago

Check-in went smoothly, but was I in for a surprise after that. Unbeknownst to me there was some kind of charity event happening (a race I believe) in DC that led to this hotel being FULL of odd people who were looking to turn the place into Animal House. The first room I checked in to wound up being across... More

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gmdc601, General Manager at Comfort Inn Downtown DC / Convention Center, responded to this review

Thank you for your kind words. We hope you are feeling better and would welcome the opportunity to host you again upon a return trip to DC. Thank you David, Dantise and the Team.. More

Hampshire
Top Contributor
75 reviews 75 reviews
59 hotel reviews
93 helpful votes 93 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This hotel seems clear in its objectives to provide convenient comfortable and reasonably priced accommodation with a smile. Our room was quite small as you would expect in a capital city, but it had one comfortable king size bed, was well equipped, neat and tidy. Good wi fi. There is a well eqipped laundry room in the basement. Only one... More

Was this review helpful? Yes 1
gmdc601, General Manager at Comfort Inn Downtown DC / Convention Center, responded to this review

Choosyhampshire Thank you very much for your 4 star rating - we hope you will stay with us again upon your return to the DC area. Yours in Hospitality, Comfort Inn DC Team More

Honolulu, Hawaii
Senior Contributor
23 reviews 23 reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 3 weeks ago

When picking a hotel I'd assume that just like real estate most people look for location first. If you're in town for business this is likely as good a location as most. Front desk was efficient and even gave me a discount ticket to use at one of the nearby restaurants, rooms were fairly small so that was a little... More

Was this review helpful? Yes 1
Mumbai (Bombay), India
Contributor
17 reviews 17 reviews
9 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The service was friendly and prompt. The location is comfortable. The WiFi is free and high speed. The only hitch was with the online food ordering system. Breakfast was nice. Very convenient for the Convention Center where I was attending a conference.

Was this review helpful? Yes 1
Taunton, Massachusetts
Senior Reviewer
10 reviews 10 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Our first time at a comfort Inn, this place was Great! Room was small and clean,bed comfortable,breakfast was the best we've had at any hotel, hot and cold food very good. In the afternoon when we came back,nice cookies and fresh lemonaid or coffee great for a little pick me up after alot of walking.The staff was very friendly,and the... More

Was this review helpful? Yes 2
Tel Aviv, Israel
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We were looking for rooms for family of 4 not far away from the city mall that will not be too expensive. We found this hotel meeting our family expectations. We stayed for 2 nights and enjoyed clean rooms with grate staff service attitude. The place is located outside downtown just 10 min walk from the White House and 15... More

Was this review helpful? Yes 2
gmdc601, General Manager at Comfort Inn Downtown DC / Convention Center, responded to this review

Mirony Thank you for your kind words, we hope to see you again soon. Sincerely, David Brooks - General Manager More

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Additional Information about Comfort Inn Downtown DC / Convention Center

Address: 1201 13th St NW, Washington DC, DC 20005
Phone Number:
Location: United States > District of Columbia > Washington DC > Upper Northwest
Price Range (Based on Average Rates): $$
Hotel Class:2 star — Comfort Inn Downtown DC / Convention Center 2*
Number of rooms: 100
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Also Known As:
Comfort Inn Downtown Dc / Hotel Washington Dc
Comfort Inn Washington Dc
Washington Dc Comfort Inn
Hotel Style
#50 Business Hotel in Washington DC #62 Family Hotel in Washington DC #68 Romantic Hotel in Washington DC

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